Employee Motivation at DHL

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Transcript of Employee Motivation at DHL

Employee Motivation DHL

Asma Rehman Hasan KamranShahroz IsmailHarish Kumar

Ayesha NusratMujhtaba Qadri

Tayyab Wali

Facts about DHL

DHL

220 Countries

280,000 Employees

‘The’ Logistics Company in the World

DHL

Delivers Prosperity

Transports Health

Powers Growth

Delivers Joy

Connects People

Improves Lives

The Purpose of DHL

Services Provided

DHL

International Express

Deliveries

Customs Brokerage

WarehousingFreight Forwarding

Supply Chain Solutions

DHL’s Mission

We want to simplify the lives of

our customers

We make our customers,

employees and investors more

successful

We make a positive

contribution to the world

We always demonstrate respect when achieving our

results

Benefits of Working at DHL

Growth

Personal Growth

Professional Growth

Training & Seminars

Best Knowledge of Industry

Pride

Social Responsibility

Bringing Value to Customers and

the Organization

Inventor of International Express Business

Largest

Logistics

Company

Globally

Impact

Employees see contribution Respected & Recognized

Experience Impact of Team &

Individual

Success of Organization

- Results

Success of Customers -

Joy

The Pillars at DHL

Motivated Employees

Providing Great Service

Setting up Profitable Networks

Gaining Loyal Customers

Quality

Rewards at DHL

Extrinsic Rewards

Intrinsic Rewards

Motivation at DHL

Recognition ProgramsRespect Based

Leadership

Employee Appreciation

Week

Employee Recognition

Initiative

Employees made to feel like

Superheroes

Job Rotation

Internal Hiring

Annual Transfers

Postings Abroad

Social EventsGroup

Bonding Sessions

Annual Dinners

Impromptu Celebrations

Global Summits

Picnics, lunches, dinners

Empowering Employees

Open Culture

No Communication Gap

Encouraged to Communicate with

Senior Maanagement

Feedback & Monitoring of Motivation

Feedback at each stage of work

Employees can raise concerns

easily

Proactive approach to problems in

workplace

Feedback is used as a KPI to judge

employee satisfaction

Employees are kept motivated and

empowered

Facilitating Employees

There are physical facilities provided

at work

Late sittings are prohibited

Annual leaves are compulsory

Day care centers and Spa for Female

Employees

Autonomy to Employees & Decision Making

Encouraged to Innovate

Flexible Regional Policies

Participative & Representative

Culture

Suggestions & Participation

are Encouraged

Superiors encourage idea

generation

Cultural Identity

Proud of Cultural Diversity

Equal treatment is the norm

Each Culture is facilitated

Pay Systems

Basic Pay

Two Performance

Bonuses

Two Eid Bonuses

Total Pay

Conclusion

Personal Growth

Challenging Work

Open Door policy

Motivation leads to high performance

Respect focused

Leadership

THANK YOU