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    MOTIVATION FOR EMPLOYEES AND

    DECSION MAKING MODEL

    Submitted to:

    Dr. Pinaki N. Patnaik

    Professor for Organization Behaviour

    NALSAR Universit ! " derabad

    Pre#ared b :

    A$a Ade#u% Ro&& No% '()*%(+

    Aditi ,handani%Ro&& No%'()*%(-

    Prateek itta&% Ro&& No% '()*%+'

    1

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    ACKNOWLEDGEMENT

    /e are gratefu& to man #eo#&e 0ho have 1ontributed to0ards su11essfu& 1om#&etion of theeva&uation a1tivit 1ondu1ted under this Resear1h Pro$e1t.

    /e 0ou&d &ike e2tent our sin1ere gratitude to Dr. Pinaki Nandan Patnaik! #rofessor Organization

    Behaviour and "OD of ,enter for anagement Studies! NALSAR for &ending his fu&& su##ort

    and guiding us through his thorough kno0&edge. "e has been an e21e&&ent mentor and tea1her.

    A&so 0e 0ou&d &ike to thank a&& the em#&o ees of ",L 3e1hno&ogies 0ho vo&untari&

    #arti1i#ated and took out time to he us in 1ondu1ting a su11essfu& surve .

    TABLE OF CONTENTS

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    ). A1kno0&edgements4444444444444444444444444..'

    '. 52e1utive Summar 4444444444444444444444444+

    *. 6ntrodu1tion of the ,om#an 444444444444444444444...-

    +. Resear1h ethodo&og 444444444444444444444444...7i8 Primar 444444444444444444444444444....7ii8 Se1ondar 444444444444444444444444444.9

    -. indings4444444444444444444444444444444)(i) About otivation &eve&4444444444444444444444)(ii) About De1ision aking44444444444444444444......))

    ;. Ana& sis4444444444444444444444444444444)*i8 as&o0

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    in1entives 1ou&d be 1hanged and 0hat 1an be im#&emented in order to motivate them to do their

    best 0ork in the future.

    3he stud 0as 1ondu1ted b issuing a Cuestionnaire to )( em#&o ees 0orking in ",L ,hennai.

    3he em#&o ees that #arti1i#ated have been 0orking at the 1om#an for varied #eriods of time

    and are of three Leve&s i.e. Senior Pro$e1t anagers! Pro$e1t anagers and 3eam Leads. 3he

    Cuestionnaire 1onsisted of )+ Cuestions! and the data derived from the Cuestionnaire 0as

    ana& zed and #resented in this various forms to 1om#rehend it 0ith the theories taught in the

    1&ass.

    6t 0as observed that satisfa1tion &eve& 0ith the 0ork ,u&ture at ",L 0as moderate but -(

    #er1ent em#&o ees 0ere dissatisfied 0ith the in1entives #rovided b the 1om#an . 3heem#&o ee

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    6nstitution to estab&ish the 0or&d

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    Over the #ast de1ade! ",L has been one of the fastest gro0ing te1hno&og 1om#anies not on& in

    6ndia but in the 0or&d J even during the de#ths of the e1onomi1 do0nturn.

    /hat has been the sour1e of ",L

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    F3he #ur#ose of this assignment 0as to determine 0hat t #es of motivationa& fa1tors 1an

    effe1tive& #romote innovation and in1rease em#&o ee motivation in the 1om#an ! as 0e&& as to

    #rovide re1ommendations on 0hat to im#&ement! e&iminate! or 1hange! based on our findings.

    Se1ond& to identif 1riti1a& variab&es de1ision making used b organization.G

    Ob$e1tive:

    3o get insight about the motivation &eve& of the em#&o ees and find out 0hat kind of

    motivationa& too&s are used b ",L 3e1hno&ogies.Ana& ze 0hat kind of de1ision making mode& is used b ",L 3e1hno&ogies.3o find the motivationa& too&s used b the 1om#an to motivate em#&o ees.3o sear1h the uniCue te1hniCue used b the 1om#an to motivate em#&o ees.

    3o find out 1om#anies< @oa&s! ission! =ision and =a&ues.3o 1om#are the resear1h 0ith the theories taught.

    Data ,o&&e1tion ethod:

    Primar

    3he resear1h data is #ersona&& 1o&&e1ted b the resear1hers from the #ersonne& of ",L from

    severa& offi1ers of the 1om#an at ,hennai and " derabad. A Cua&itative eva&uation sha&& beuti&ized for this resear1h #ro$e1t &everaging sub$e1tive methods su1h as Cuestionnaire and

    observations to 1o&&e1t substantive and re&evant data. U#on 1o&&e1ting the Cua&itative data derived

    from said Cuestionnaire! 1arefu& ana& sis sha&& be done.

    Se1ondar3o gain an insight in the resear1h methodo&og ! 1om#an

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    Sam#&ing:

    Con"enien#e sa$% in& 'e#(ni)!e is used as the se&e1ted sub$e1ts are 1onvenient& a11essib&e

    and #ro2imit to the resear1her. Sam#&ing 3e1hniCues is the #ro1ess se&e1ting fe0 from a bigger

    grou# to be1ome the basis for estimating are #redi1ting the fa1t! situation or out1ome regardingto better grou#. 3he resear1h has been done 0ith sam#&e data )( from the organization from

    various &eve&s. 3he Cuestionnaire 0as 1ir1u&ated to the sam#&e it had )+ Cuestions to ana& ze the

    ob$e1tives 0hi1h resear1hers have identified.

    Sam#&e Size : )( 6nstrument Used: uestionnaire.

    FINDINGS

    3he #ur#ose of this stud 0as to determine 0hat t #es of in1entives and motivationa& te1hniCues

    1an most effe1tive& in1rease em#&o ee motivation in the 1om#an . 3he findings of this stud are

    #resented as fo&&o0s:

    On otivation

    Regarding the satisfa1tion &eve& 0ith the 0ork 1u&ture at ",&

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    3o# anagement is interested in motivating the em#&o ees 0ere agreed b a&& theem#&o ees.

    As #er the surve it 1an be 1on1&uded that! a##re1iation &etter is the most motivationa&

    in1entive.

    6t 1an be 1on1&uded that there is a -(%-( ratio of satisfied and dissatisfied em#&o ees in the

    organization.

    o&&o0ing are the too&s that motivates the em#&o ees

    6n1entives and other benefits inf&uen1e an em#&o ee

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    On De1ision making

    6nvo&vement of em#&o ees in De1ision making #ro1ess b the 3o# anagement

    De1ision making #ro1ess fo&&o0ed b ",L

    3ime taken b ",L to e2e1ute de1isions! it 0as observed that it main& de#ends on the issue.

    "1& gears u# its em#&o ees b em#o0ering them b fo&&o0ing to #arti1i#ate in de1ision

    making.

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    ain& the em#&o ees get motivated 0hen due re1ognition is #rovided to them. As #er the surve

    it 1an be 1on1&uded that! a##re1iation &etter is the most motivationa& in1entive. 6n1entives and

    other benefits im#rove an em#&o ee

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    Wor* $o'i"a'ion originates both 0ithin as 0e&& as be ond an individua&Es being! to initiate

    0ork%re&ated behavior! and to determine its form! dire1tion! intensit ! and duration. otivation is

    a #ersonEs interna& dis#osition to be 1on1erned 0ith. Be1ause of motivationEs ro&e in inf&uen1ing

    0ork#&a1e behavior and #erforman1e! it is a ke for organizations to understand and to stru1ture

    the 0ork environment to en1ourage #rodu1tive behaviors and dis1ourage those that are

    un#rodu1tive.

    A brief histor of motivation theor is #resented in order to out&ine the 1urrent understanding of

    em#&o ee motivation.

    Mas o+ M)9+*8 suggests that human needs 1an be 1&assified into five 1ategories and that these

    1ategories 1an be arranged in a hierar1h of im#ortan1e. 3hese in1&ude #h sio&ogi1a&! se1urit !

    be&ongings! esteem and se&f%a1tua&ization needs. A11ording to him a #erson is motivated first and

    foremost to satisf #h sio&ogi1a& needs. As &ong as the em#&o ees remain unsatisfied! the turn to

    be motivated on& to fu&fi&& them. /hen #h sio&ogi1a& needs are satisfied the 1ease to a1t as

    #rimar motivationa& fa1tors and the individua& moves Fu#G the hierar1h and seek to satisf

    se1urit needs. 3his #ro1ess 1ontinues unti& fina&& se&f a1tua&ization needs are satisfied.

    A11ording to as&o0 the rationa&e is Cuite sim#&e be1ause em#&o ees 0ho are too hungr or too

    i&& to 0ork 0i&& hard& be ab&e to make mu1h a 1ontribution to #rodu1tivit hen1e diffi1u&ties in

    meeting organizationa& goa&s.

    6t 1an be 1on1&uded from the surve that de1ision making in ",L is most& 1entra&ized and

    o11asiona&& the are made a #art of the de1ision making #ro1ess. De1ision making is #art of

    rea&izing the Se&f 5steem need of the em#&o ees! hen1e satisf ing this need of the em#&o ees 1an

    he them ste# u# to the se&f a1tua&ization &eve&. "1& a&so ho&ds training #rogrammes 0orksho#s

    and 1ounse&ing session to enhan1e em#&o ees de1ision making ski&&s.

    Vroo$ M)9;+8 #ro#oses that #eo#&e are motivated b ho0 mu1h the 0ant something and ho0

    &ike& the think the are to get it he suggest that mot