Employee Motivation at DHL

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Transcript of Employee Motivation at DHL

Page 1: Employee Motivation at DHL
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Employee Motivation DHL

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Asma Rehman Hasan KamranShahroz IsmailHarish Kumar

Ayesha NusratMujhtaba Qadri

Tayyab Wali

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Facts about DHL

DHL

220 Countries

280,000 Employees

‘The’ Logistics Company in the World

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DHL

Delivers Prosperity

Transports Health

Powers Growth

Delivers Joy

Connects People

Improves Lives

The Purpose of DHL

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Services Provided

DHL

International Express

Deliveries

Customs Brokerage

WarehousingFreight Forwarding

Supply Chain Solutions

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DHL’s Mission

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We want to simplify the lives of

our customers

We make our customers,

employees and investors more

successful

We make a positive

contribution to the world

We always demonstrate respect when achieving our

results

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Benefits of Working at DHL

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Growth

Personal Growth

Professional Growth

Training & Seminars

Best Knowledge of Industry

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Pride

Social Responsibility

Bringing Value to Customers and

the Organization

Inventor of International Express Business

Largest

Logistics

Company

Globally

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Impact

Employees see contribution Respected & Recognized

Experience Impact of Team &

Individual

Success of Organization

- Results

Success of Customers -

Joy

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The Pillars at DHL

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Motivated Employees

Providing Great Service

Setting up Profitable Networks

Gaining Loyal Customers

Quality

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Rewards at DHL

Extrinsic Rewards

Intrinsic Rewards

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Motivation at DHL

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Recognition ProgramsRespect Based

Leadership

Employee Appreciation

Week

Employee Recognition

Initiative

Employees made to feel like

Superheroes

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Job Rotation

Internal Hiring

Annual Transfers

Postings Abroad

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Social EventsGroup

Bonding Sessions

Annual Dinners

Impromptu Celebrations

Global Summits

Picnics, lunches, dinners

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Empowering Employees

Open Culture

No Communication Gap

Encouraged to Communicate with

Senior Maanagement

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Feedback & Monitoring of Motivation

Feedback at each stage of work

Employees can raise concerns

easily

Proactive approach to problems in

workplace

Feedback is used as a KPI to judge

employee satisfaction

Employees are kept motivated and

empowered

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Facilitating Employees

There are physical facilities provided

at work

Late sittings are prohibited

Annual leaves are compulsory

Day care centers and Spa for Female

Employees

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Autonomy to Employees & Decision Making

Encouraged to Innovate

Flexible Regional Policies

Participative & Representative

Culture

Suggestions & Participation

are Encouraged

Superiors encourage idea

generation

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Cultural Identity

Proud of Cultural Diversity

Equal treatment is the norm

Each Culture is facilitated

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Pay Systems

Basic Pay

Two Performance

Bonuses

Two Eid Bonuses

Total Pay

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Conclusion

Personal Growth

Challenging Work

Open Door policy

Motivation leads to high performance

Respect focused

Leadership

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THANK YOU