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Transcript of Employee Motivation
Effect of Emotional Intelligence on Work Motivation level of Corporate Employees
By: Ankit BhatnagarRoll no 11D408
Introduction :Emotional IntelligenceThe ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional meanings, and to reflectively regulate emotions in ways that promote emotional and intellectual growth Salovey & Mayer
The capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships Daniel Goleman
Your EQ is the level of your ability to understand other people, what motivates them and how to work cooperatively with them, Howard Gardner(1975)
Introduction :Emotional Intelligence
Components of Emotional Intelligence at work
DefinitionHallmarksSelf AwarenessThe ability to recognize and understand your moods , emotions and drive as well their effects on othersSelf confidenceRealistic self assessmentSelf-deprecating sense of humorSelf RegulationThe ability to control or redirect disruptive impulses and moodsThe tendency to suspend judgment to think before actingTrustworthiness and integrity comfort with ambiguity openness to changeMotivationA passion to work for reason that go beyond money or status A tendency to pursue goals with energy and persistenceStrong drive to achieve optimism, even in the face of failureOrganization commitmentEmpathyThe ability to understand the emotional makeup of others people skill in treating people according to their emotional reasonsExpertise in building and retaining talent cross culture sensitivity service to clients and customersSocial SkillsProficiency in managing relationships and building networks an ability to find common ground and build rapportEffectiveness in leading change persuasiveness expertise in building and leading teams
Why EQ is importantResearch shows that IQ can help you to be successful to the extent of 20 percent only in life. The rest of 80 percent success depends on your EQ.
Studies have shown that employees with EQ are more likely to be successful than those are technical competent.
Top performer are more productive and EQ makes them that way
EQ vs. IQ
To resize chart data range, drag lower right corner of range.
Importance of EQ to Organizations50 % of work satisfaction is determined by the relationship a worker has with his boss.
A large hospital reduced turnover of critical Care nurse form 65 % to 15 % within 18 months of instituting an emotional intelligent screening assessment.(EQ increase the productivity)
EQ is a prerequisite for effective leadership across border like require a high level of self mastery and people skills. Ability to put yourself into the position of others.
EQ: Psychological dimensionsemotional competency:Tackling emotional upsets, avoiding emotional exhaustion, high selfesteem, handling egoism and tactful response to emotional stimuli.
emotional maturity: Self awareness, delaying gratification, appreciating others point of view, adaptability and flexibility.
emotional sensitivity: Empathy, improving inter personal relations, communicability of emotions .which motivate an individual to recognize truthfully, interpret honestly and handle tactfully the dynamics of human behavior.
MotivationIntrinsic:Motivation comes from inside the person like amount of effort , belief in self , interest
Extrinsic:Motivation comes form outside the person like money , trophies, recognition by others.
AimTo study the effect of Emotional Intelligence on work motivation level of Corporate Employees.
Research ObjectiveTo investigate the relationship between the Emotional Intelligence and Work Motivation
To scale the Emotional Intelligence of high experience employees.
To scale the work motivation level of high experience employees.
To analyses the effect of the Internal motivated employees on their emotional intelligence.
HypothesesH1: Emotional intelligence is positively related to the work Motivation.
H2: Senior management employees have higher emotional intelligence.
H3: Senior management employees have higher work Motivation.
H4: Internal motivated employees have higher emotional intelligence.
Research MethodologyType of research: Descriptive study
Sample : The sample includes 105 participants from various corporate companies. Age range is from 21 to 62 yearsGender : Male & FemaleQualification : Graduate & Post GraduateExperience : 0 to 40 years
QuestionnaireThe present EQ test measures three psychological dimensions such as emotional sensitivity, emotional maturity and emotional competency. This test has been standardized for professional managers, businessmen, bureaucrats, artists, graduate student, and adolescent population. This EQ test has a test-retest and splithalf reliability of 0.94 and 0.89 respectively and validity of 0.89.The internal consistency (Cronbachs alpha coefficient) of the WSDI was .84
Research MethodologyData Collection Data from the employees were collected by online questionnaire under the guidance of the trained psychology faculty .It was carried out individually or in small groups during the regular working hours.
Data AnalysisAnalysis would be done on primary data. After data collection, multiple correlations will be calculated with the help of SPSS.
Analysis Question: 22
EQ DimensionQuestionNo. of SituationSENSITIVITY281617225 SituationsMATURITY4-6-9-11-12-18-217 SituationsCOMPETENCY1-3-5-7-10-13-14-15-19-2010 SituationsTOTAL EQ SCOREAll Questions22 situations
EQ DimensionsP-90 Extremely High EQP-75 High EQP-50 Moderate EQP- 40 Low EQP-20 Very Low EQSENSITIVITY (Range of score: 25100)91-10081-9056-8031-55< 30MATURITY (Range of Score: 35140)121-140101-12081-10046-80< 45COMPETENCY (Range of score: 50200)126-20096-12576-9551-75< 50TOTAL EQ (Range of score: 110440)311-440271-310201-270126-200< 125
Analysis Question :18
Motivation DimensionQuestionIntrinsic Motivation4-8-15Integrated regulation5-10-18Identified Regulation1-7-14introjected Regulation6-11-13External Regulation2-9-16Amotivation3-12-17
ResultH1: Emotional intelligence is positively related to high work motivation.
Resultsbivariate Correlation between the Total EQ and Motivation
ResultH2: Senior management employees have higher emotional intelligence.
ResultH3: Senior management employees have higher work Motivation.
ResultH4: Internal motivated employees have higher emotional intelligence.
OutcomeCompanies should have EQ training for better workenvironment and better motivation among employees.
Emotional intelligence (EI) is vital to being an effective and high-Performing member of any team.
Business professionals who understand the connection between emotions and actions and can apply EI skills to maximize effectiveness have a stand-out advantage in any organization.
OutcomeEmployees with high levels of emotional intelligence will develop high quality relationships
Higher EQ- Better Problem solvingstrategies applied at work place.
Research also has shown that the expression of positive emotions has a positive effect on groups
Conflicts can be handled with Emotional Intelligence.
Help in Decision Making
Psychological well-beingLocus of control
Q & A
Question & Answers