Employee Motivation & Stress Management

Employee Motivation &Employee Motivation &Stress ManagementStress Management

Renjan Roy MathewRenjan Roy Mathew

Consultant Clinical PsychologistConsultant Clinical Psychologist

Head R & D MedvistaHead R & D Medvista

11Dr. Renjan Roy Mathew Dr. Renjan Roy Mathew

[email protected]@gmail.com

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• Peoples are not rabbits, dolphins…

• People have incomparable dignity

• But, people want to do things that they find rewarding…

• Behave as they are being rewarded or penalized

• Repeat behaviour that have a favorable consequence



• People differ by nature, – ability to perform– Will to do so

• People with less ability but stronger will are able to perform better than people with superior ability and lack of will.



• Hard work is crucial to success and achievement.

• "genius is 10% inspiration and 90% perspiration.“– Albert Einstein

• This "will" to do is known as motivation.

• Fell in a well… What you think?



Work Motivation: exerciseWork Motivation: exercise

• Think of one time when you were really happy at your work and put in more than ordinary effort.

• What were the circumstances?• Why did you feel the way you did?• ______________________________________• ______________________________________

______________________________________



• Think of some happening at work that made you feel unhappy and dissatisfied and resulted in your putting in less effort.

• What was the situation? • Why did you feel that way?• __________________________________

____________________________________________________________________



Motivation: Why Do We Care?Motivation: Why Do We Care?

OpportunityMotivation

Performance = f (Ability, Motivation, Opportunity)

Ability

PERFORMANCE



MASLOW'S HIERARCHY OF NEEDSMASLOW'S HIERARCHY OF NEEDS

Self-Actualization

Ego

Social Needs

Safety Needs

Physiological Needs



• Physiological Needs – The ability to acquire food, shelter, clothing and other

basics to survive

• Safety Needs – a safe and non-threatening work environment, job

security, safe equipment and installations

• Social Needs – contact and friendship with fellow-workers, social

activities and opportunities

• Ego – recognition, acknowledgment, rewards

• Self-Actualization – realizing one's dreams and potential, reaching the

heights of one's gifts and talents.



• It is only when these needs are met that employees are morally, emotionally, and even physically ready to satisfy the needs of the employer and the customers



Most employees need to: Most employees need to:

• Earn wages that enable to pay for basic necessities – Additional luxuries/ purchase of a car, home

• Save for and enjoy old age security• Have medical and other coverage • Acquire friends at work • Win recognition • Be acknowledged and rewarded for special efforts and contributions • Be able to advance in life and career-wise • Opportunities for self-development • Improve skills and knowledge• Demonstrate and use special gifts and abilities • Realize their ideals



The Magic of MotivationThe Magic of Motivation

Motivation is an Inside Job. It's up to You.

•MM Making up your mind to be happy

•AA Attitude is everything

•GG Goal setting and "go getting" and gratitude

•II Inspiration and perspiration

•CC Celebrating yourself and your successes



TricksTricks for being happy for being happy

• Making those blues disappear.

• Waving the magic wand to create what you want.

• Coping... using a mixed bag of tricks.

• Overcoming illusions and defining reality.



Goal Setting TheoryGoal Setting Theory

• Motivation is fostered when employees are given challenging and specific goals (rather than easy goals, abstract goals, or no goals)



MINI GOAL SETTING: exerciseMINI GOAL SETTING: exercise

• “I am going to give you 5 minutes. • In the next 2 minutes you can think and write on the given sheet of

paper a goal you think you could achieve in 2 minutes inside the classroom”

• Finish off writing your Goal in total 3 minutes from now and achieve your Goal in total 2 minutes after that....

• Understood?• Wait for the go-signal to start accomplishing your goal



• The main features of goal setting are:

– Goals need to be structured as • Short-term,• Intermediate and • Long-term.



• Goals need to be viewed as stepping stones to success.

• Goals must be acceptable

• Goals need to vary in difficulty — from easily attainable to challenging.

• Goals must be measurable.



Goal Setting ProcessGoal Setting Process

• Describe long and short-term goals!• Relate to what you want to achieve in life!• Action plan is outlined including activities,

responsibilities and time frame.• Performance standards, measurement criteria

are defined!• Consider environmental and personal

obstacles!• Identify resources!



SSpecific Clear goals

MMeasurable Quantifiable

elements

AAgreed AAttainable Not imposed

RResults oriented Realistic/ Achievable

TTime bound Deadlines

Guidelines for Writing “SMART” Guidelines for Writing “SMART” GoalsGoals



Classification of GoalsClassification of Goals

• Career satisfaction, work, profession.• Family, home.• Social, interpersonal relations outside home

– cultural, social, political, professional associations, etc.

• Hobbies, leisure and recreation.• Personal development

– achievement of highest degree in any field.

• Religion



Developing Self-Confidence Developing Self-Confidence through Goal Settingthrough Goal Setting

• Realistic yet challenging goals are important

• Accomplishing goals at practice through repetitive hard work will instill confidence



GOAL SETTING EXERCISEGOAL SETTING EXERCISE

• Write one goal you would like to achieve in the next month. Be specific.

• ____________________________________________________________________________

• Write two actions you will take to obtain this goal. Be specific in activities/ available resources/ time frame.

• ____________________________________________________________________________



• Write one possible barrier to obtaining this goal. Be specific. Personal/ Environmental

• ____________________________________________________________________

• Write one action you will take to overcome this barrier. Be specific.

• ____________________________________________________________________

• Evaluate your success in obtaining this goal.



• Write one goal you would like to achieve in the next one year

• Next five year….• SMART



GOAL SETTING EXAMPLEGOAL SETTING EXAMPLE

• Goal: – To arrive at the training course next Monday

at 9 o’clock.

• Strategy:– To take the 8:40 bus.

• The goal is:Specific– It is clear: anybody can understand it.



Measurable• The arrival, in time, for the training course on

Monday morning can be checked.

• Achievable– Taking the 8:40 bus, it is possible to arrive at

school in time, because it is a 10 minutes drive. According to the bus stop's time-schedule, there is an 8:40 bus.



• Realistic– The conditions to achieve the goal are realistic:– The density of the traffic is normal at that time.– The technical traits of the bus and the traffic

rules permit to do the trip in 10 minutes.– Along the way there are no obstacles

(accidents or public works).

• Time bound– The objective is achievable in the given time.



Goal Achievement: example of obstaclesGoal Achievement: example of obstacles

• Goal:– To arrive for the training course at 9 o’clock.

• Strategy:– Take the 8:40 bus at the .... bus station.

• Obstacle (Monday morning):– It´s 8:20! The damned clock didn´t ring!

• Motivation:– If I don´t hurry up, I’ll have to pay the fine.



• Priorities:– I have to go out without having breakfast.

• Obstacle:– Brrr! Bus strike!

• Alternative:– I’ll take a taxi.

• Additional information:– Everybody is trying to take a taxi!



• Resources:– Oh, God! I forgot the money at home!

• Motivation:– Ok, I can´t arrive in time. What can I do?

• Goal conflict:– I can go to the hairdresser. I need it.

• Priorities:– No! At all cost I'll go to the training course even

if I have to walk!



Stress ManagementStress Management

• Stress has been defined in many ways• Caused by a stimulus,

– either physical or psychological and – that individual respond to the stimulus in some

way.

• We define stress as a person's adaptive response to a stimulus that places excessive psychological or physical demands on that person



Stress and PerformanceStress and Performance

• Yerk-Dodsons Law– Optimal arousal is required for better

performance…

• Distress and Eustress



COPING WITH JOB STRESSCOPING WITH JOB STRESS

• Work-Focused Coping Strategies– Role Clarification– Time Management– Delegation– Search for More Information and Direct

Task Help– Co-operative work Strategies



• Emotion Focused Coping Strategies– Reduced Perfectionism– Increased Social Support– Increased Tolerance of Ambiguity– Relaxation Techniques– Health Maintenance



Relaxation TechniquesRelaxation Techniques



Thank you

You can reach me

[email protected]



Employee Motivation & Stress Management

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