Cultural IntelligenceOffice of Health Disparities and Health Equity

Josie Rodriguez

dhhs.minorityhealth@nebraska.gov402-471-0152

www.dhhs.ne.gov/healthdisparities

Mission

Improve health outcomes for culturally diverse populations in

Nebraska

VisionHealth Equity for all Nebraskans

*Promote cultural competency/fluency

*Provide minority health data

*Promote awareness of health disparities

*Promote community outreach

*Collaborate with stakeholders

Core Functions

Percent Distribution of Nebraska Population by Race/Ethnicity, 2010

Total = 1,826,341

Hispanic 9.2%

Black, Non-Hispanic 4.4% White, Non-Hispanic

82.1%

Two or more races, Non-Hispanic 1.6%

Some other race, Non-Hispanic 0.1%

NHPI, Non-Hispanic 0.1%

Asian, Non-Hispanic 1.7%

American Indian, Non-Hispanic 0.8%

*NHPI = Native Hawaiian/Pacific IslanderSource: US Census Bureau, 2010 Census

Nebraska Population Changes

• Mid 1990s: US Census bureau projected that Nebraska’s minority populations would reach a high of 15% of the total population by 2025.

• 2005: 20 years ahead of the projection, the racial ethnic minority population of Nebraska was estimated to be 14.6%.

Nebraska Population Change by Race/Ethnicity 2000-2010

County Minority Population: Nebraska 2010

What is the P3 training?

Opportunities and Overalls (Chapter 1) An introductory discussion of the components and skills related to

Cultural Intelligence.

Again & Again & Again…(Chapter 2) A historical timeline depicting key events that have affected the world,

the United States, and Nebraska.

A Picture = 1,000 numbers (Chapter 3) A focus on the numbers of minority populations in Nebraska. Dialogue

includes definitions over time, the social determinants of health, and health disparities.

What is the P3 training?

Thin Slicing (Chapter 4) A reflection on stereotypes and a closer examination of the different

forms of racism.

Blind Men & Elephants (Chapter 5) Disparities of mere covert or hidden aspects of culture such as time and

obligation.

Loose Labels (Chapter 6) A discussion of more observable aspects of culture including beliefs and

values, socioeconomic status, CLAS standards, literacy, language, and generational perspectives.

Bows & Ribbons (Chapter 7) A discussion of how to incorporate the Cultural Intelligence training into

your work and personal life.

The Format of this Training

Different ideas and perspectives New considerations Different angles

Our request: just think

A Word about Sources

Anthropology Sociology Cultural studies Intercultural and business communication Management and leadership theory Adult education

People are People are People: Increasing Your CQ

Cultural intelligence: the ability to deal effectively with and in situations characterized by cultural diversity

Components: Cognitive/mental Physical/behavioral Emotional/motivational

CQ Skills

Knowledge Behavioral ability Mindfulness

Being aware of assumptions, ideas, emotions

Paying attention to context Seeking out fresh information Using empathy

Definitions

Ethnocentrism: the deeply felt belief that your own cultural ways are universal, natural, normal, and even superior to other cultural ways (American Anthropological Association, 2007)

Polycentrism: recognition that different kinds of people should be measured by different standards (Hofstede, 2001)

Cultural relativism: one culture has no absolute criteria for judging the activities of another culture as “low” or “noble” (Hofstede, 2001) 

Cultural Difference in CQ

It is sometimes assumed that people from other countries are more culturally intelligent – that minorities inherently possess cultural intelligence skills

Is this true? Why or why not?

More Definitions

Diversity: A property of a group, not of an individual, and includes differences in race, ethnicity, language, nationality, religion, etc. among various groups within a community. A community is said to be culturally diverse if its residents include members of different groups.

 

Definitions

Multiculturalism: The preservation of different cultures or cultural identities within a unified society, as a state or nation.  

Diversity Exercise…My Groups

20

More Definitions

What is race? What is ethnicity? What is culture?

Are these synonymous?

More Definitions

Race: A local geographic or global human population distinguished as a more or less distinct group by genetically transmitted physical characteristics; a group of people united or classified together on the basis of common history, nationality, or geographic distribution.

More Definitions

Ethnicity: The characteristics of a group of people who share a common and distinctive racial national, religious, linguistic, or cultural heritage.

Race vs. Ethnicity

More Definitions

Culture: The thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups.

Barriers to Cultural Intelligence

Cultural differences Beliefs & attitudes Language & literacy Socioeconomic issues Service systems

What about these areas may serve as barriers to cultural intelligence?

http://www.youtube.com/user/AlwaysBrand?v=XjJQBjWYDTs

Definitions

Stereotypes Generalizations

Stereotype: a belief and a decision, a generalized idea or image, usually negative, that is learned about a group of people; when it becomes fixed in our minds, blocking us from seeing members of that group as unique individuals

Generalizations: discussion points used to describe behavior and flexible to allow altering when new evidence is presented or observed

Learning to drive

isn’t d

ifficult.

All parents try to

make life difficult

for their children.

Women all want to have large families.

Men are afraid of

commitment.

Effects of Stereotyping

What are the potential effects of stereotyping?

How might stereotyping affect you – mentally, physically, spiritually, or otherwise?

What might be the long-term effects?

Types of Stereotypes

Age Phenotypes Gender/sex

What else?

What stereotypes can you think of?

Eye color Older people Teenagers Nationality Religion

Political affiliation

Drive a sports car

Americans Skin color

How OHDHE can help?

ResourcePlanning/thinking through potential challengesCultural Intelligence

BarriersYou do not need to learn about every culture

http://www.youtube.com/watch?v=Wl2_knlv_xwIf We Could See Inside Others’ Hearts

For more information…

Nebraska Department of

Health & Human Services

301 Centennial Mall South Lincoln, NE 68509

Office of Health Disparities & Health Equity

402-471-0152

www.dhhs.ne.gov/healthdisparities

Break time!

Come back by 2:30