“Cultural Intelligence”A framework for exploring our individual cultural lens

and our collective cultural intelligence portrait at Fleming College

Amanda Gray, CoordinatorInternational Student ServicesDebbie Harrison, Coordinator

Diversity & Accessibility, & International Student Supports

Our agenda today

• Our expectations• Our C.I. portrait• Fleming student profile• Cultural intelligence • Student stories – Sylvia and Manoela• Barriers to communication• Self-reflection

Expectations

• What expectations do you have of today?• Rules for respectful dialogue:

• A classroom contract helps establish a respectful learning environment!

What is cultural intelligence ?

Refers to an ability to interact effectively with people of different cultures:

– Awareness of one's own cultural worldview, – Knowledge of different cultural practices and worldviews, – Cross-cultural Skills,– Attitude towards cultural differences.

CIITE-Connect Project: Cultural Competency Training for Ontario’s Colleges

(DiversiPro)

The Fleming student profile

Fleming Equity Stats Overview

Equity group 2009-10

2010-11

2011-12

2012-13

2013-14

2014*

Aboriginal students

4% 3% 6% 8% 7% 7%

Visible minorities(racialized)

4% 5% 6% 6% 8% 8%

Immigrant 3% 3% 4% 3% 4% 4%

International 29 25 149 274 319 404Over 5%

* Year in progress: Full year numbers available in January 2015

Statistics from Fleming Data Research, First Year Student Survey

International Student Enrolment*

First Semester Upper Semester Total CountriesFall 2012 121 88 209 19Fall 2013 97 167 264 25Fall 2014 185 219 404 35

Note: 77% of Fleming International Students are from India

*Data taken from ISS Reports run through Evolve: Fall 2012: Nov 23, 2012; Fall 2013: October 30, 2013; Fall 2014; September 24, 2014.

International Student Profile

• University Graduate;

• 22 – 24 years of age;

• Immigration Pathway; PR

• Work Experience

International vs. ImmigrantCommon needs, different pathways & support networks

Seeing students as migrants

Globalization is driving changes in today’s post-secondary classroom …

Immigration drives growth

• Immigration now accounts for 2/3 of Canada’s population growth

• By 2030, 100% of growth will be due to immigration

• Already, 100% of labor force growth is due to immigration

“Staying On: Post-Study Work”

• India – worlds second largest source of international students;

• Ability to work during & after studies one of the most important factors influencing study destination;

• 46%* want to migrate permanently to Canada (CBIE, 2013);

• 25% want to stay for at least 3 years;• PGWP – 27, 341 issued in 2012, 151% increase from

2007.* Note: Fleming numbers are likely higher

Where are they finding jobs?

“the future of Canada’s population and economic growth is shifting west, and immigration will heavily influence the makeup of the country over the coming decades.”http://www.cicnews.com/2014/10/immigrants-canada-expected-west-job-opportunities-104012tml

• Fleming is already seeing this with a number of students moving West after graduation;

• West –perceived as easier to get PR.

Global migration

• “Teachers who are more critically informed about migration and social class can provide a space that not only enriches the language and literacy development of migrant students but also empowers transnational identities.” (Darvin & Norton, 2014)

Cultural capital = knowledge, educational credentials, appreciation of cultural forms

Social capital = networks of power

Economic capital = wealth, property, income

Meet 2 students

Sylvia Gonouya, an immigrant from Zimbabwe

Manoela Perez Chaves, an international student from Brazil

Our C.I. portrait

• In groups of 3, share 3 experiences that have helped you build cultural intelligence (10 minutes)

• Spend 5 minutes creating a mural that captures those experiences

Cultural intelligence

What is it?How do we build it?

Mindfulness

Unconscious Incompetence

Ethnicity or Community of Belonging?

• High• Moderate• Low• Forgotten or denied

Where are you on the scale of ethnic identity?

Ethnocentrism

“A belief that one’s own ways are the only way or the best way to behave, believe or do things”

Hunt, Roberta. “Introduction to Community-based Nursing”, 2005

What are your sticking points when your cultural values are challenged?

Culture Scales (Brooks Peterson)

----------------------------------------------------------------------Equality Hierarchy----------------------------------------------------------------------Direct Indirect----------------------------------------------------------------------Individual Group---------------------------------------------------------------------Task Relationship----------------------------------------------------------------------Risk Caution

Dimensions of culture

http://geert-hofstede.com/canada.html

Barriers to communication

Language – ESLLanguage – inclusive

Stereotypes

English proficiency

• Fleming requires IELTS 6.0 for admission to post-secondary programs:

• http://flemingcollege.ca/international-education/international-education-at-fleming

• Averages include scores for:ListeningReadingWritingSpeaking

Inclusive language

Afro-Canadian?

Black?Coloured? Aboriginal?

Native?First Nation?Indian?

Queer?LGBT?Transgender?Two-spirited?

Handicapped?Disabled?

Girls?Women?

Arab?Muslim?

Stereotypes

• Anxiety is normal but shouldn’t be too high or too low

• We use avoidance to reduce anxiety• “The more positive our stereotypes are, the

less intergroup anxiety we experience.” (Gudykunst & Kim, 1997)

• More varied stereotypes are also needed

Self-reflection

Next steps

• We will continue our learning by …– know more and be more helpful– be more present, talk to students– self directed learning– focus in individual needs