ImproMed - Covetrus Software Services · the benefits of running ImproMed’s practice management...

ImproMed: A total practice software solution1

ImproMed: A total practice software solution


Why ImproMed

PaperlessYou are juggling appointments, surgeries, exams, emergency care, and on top of that, you are expected to accurately track paperwork and consumables. ImproMed allows all staff members to deliver specific care, record activity at the point of care and track the use of materials. Digital images can be viewed through the DICOM integration, accessed directly through the medical records, and recorded for invoicing — all from one integrated system. As care is delivered in a clinical setting, all charges are recorded in ImproMed and immediately driven to the invoice. ImproMed is the only practice management software allowing multiple choices in going paperless. You want to go paperless…we provide the choice in how.

Digital patient casesHave you ever wanted to see your open cases and their current information from one place in your software? Now you can with our Episodes of Care Module. View invoice, estimate, treatment and medical record information from one spot. Keep track of your open cases to remind you and your team to complete your case work. Easily track providers, referrals, and procedures that have been administered. All episodes are saved and searchable for future reference.

ImproMed: A total practice software solution 3

Treatment plans Make your Whiteboard electronic with our easy-to-use Treatment Plans Module. Treatment Plans are viewable by every computer on the network in real time. Use Treatment Plans to assign tasks and to easily monitor and apply treatments for patients. In addition, you have the ability to capture and send that information to the invoice and medical record automatically.

Enhanced reportingImproMed’s practice management software is built on a Microsoft® SQL platform, the most powerful reporting platform available. Run your paperlite or paperless practice to its fullest potential with a complete suite of over 250 business and practice reports. Enhanced reports provide everything from an overview of year-to-date totals right down to a detailed review of employee production for a selected period of time. Trace client interactions, view financial information, and analyze business intelligence pertinent to your practice.


ImproMed is the most comprehensive software package available, configurable for the needs of practices of all sizes. We help you connect all of the different areas of your practice through your practice management system, for a better user experience and workflow. With 50+ vendor integrations, ImproMed also allows you to work with the vendors you choose for laboratory diagnostics, digital imaging, accounting, payment processing, and much more. Discover how ImproMed can improve your practice.

More than software. A total practice solution

For Dr. Jay Peters, owner and veterinarian at CountrySide Veterinary Services, it didn’t take long to notice the benefits of running ImproMed’s practice management software. His practice has become remarkably efficient by reducing missed charges and creating a better workflow for his staff, resulting in better patient care and maximized profitability. Plus, with ImproMed’s best-in-class support and training, he and his staff can focus on what matters – practicing better medicine.

– Dr. Jay Peters, CountrySide Veterinary Services

“ ImproMed made complete sense.”


ImproMed has been providing quality, custom hardware to veterinary practices like yours for over 20 years. We’re experts in configuring hardware to achieve the best performance with your ImproMed software, increasing your efficiency and profitability. We use the highest quality components and reputable brand names like Intel, Kingston, 3Ware and Seagate. Our goal is to deliver the most advanced technology and provide unparalleled support and service. ImproMed hardware features additional cooling to help your computers last longer, smaller devices to fit within tight spaces, dual monitor support, up to eight USB ports, and high performance solid-state hard drives on all workstations.

HardwareYour largest, most valuable business assets are your patient records and financials. Protect your assets with ImproMed’s Data Backup Solution. Safely back up your information, automatically, to two off-site locations, complete with encryption and administrative procedures to guarantee data security.

Data security

There’s more...


Don’t warehouse your profits. Manage them.

Inventory management

Intelligent Inventory

Streamline your workflow with ImproMed, and then add Intelligent Inventory to reduce costs, eliminate waste and increase practice revenue. Make inventory management fast and accurate with this cloud-based service.

Easy: You order inventory by fax, phone, internet or through a sales rep. Then Intelligent Inventory captures the details and generates a purchase order into your software.

Streamlined: The distributor fills the order, updates the Intelligent Inventory purchase order, and ships direct to you.

Accurate: When the order arrives, you check the packing slip and receive the entire order into your software. ImproMed will automatically update the inventory item quantity, cost, NDC numbers, and other important pieces of information.

Cubex

Manage pharmacy and supplies throughout your practice with this cloud-based tool. Cubex integrates with ImproMed’s software to rapidly provide accurate tracking, usage and dispensing. Your practice maintains control of medications, supplies, and controlled substances, resulting in improved accuracy of medication dosage, managed expirations, DEA compliance and overall efficiency.


Start two-way communication with your clients at the touch of a button.

Client communications

Covetrus Rapport

Rapport simplifies your marketing and scheduling so you can put your patients first. One tool provides online appointment scheduling, multimedia reminders, cutting-edge websites, patient portals, mobile apps to manage appointments, and client education materials. It also features on demand text messaging for scenarios such as a pet being ready to be picked up, a pet out of surgery, or when an RX is ready. Rapport does it all for you.

Reminder Cards

Use our easy design tools, galleries, and templates to create personalized, automated postcards for your practice, or have our designers create one for you. Then reuse your customized cards with just a few clicks. You can even apply individual patient pictures to your cards. Cards are then quickly processed, printed, and mailed the next business day.

Pet ID Cards

An ImproMed Pet ID card looks and feels like a credit card and comes with a free tag that can be attached to a key chain or a pet’s collar. Both cards contain the pet’s photo, name, breed, age, rabies tag number, microchip ID information, birthdate, client full name as well as a QR code to link directly to your website.The credit card size also includes key vaccinations and expiration dates, full client address and phone number, along with complete practice contact information. These cards can be used as quick proof of vaccination for boarding facilities, as well as vital health information for emergency hospitals.


Mobile applicationsWe put ImproMed technology at your fingertips with mobile apps that give you information on the go. All apps work with iOS or Android mobile devices.

Improview App

Lab Retriever

App

iCAN App

Access patient and client information. With ImproView, ImproMed has placed client and patient information in the palm of your hand. Review account balances, view client contact information, upload images, search patient information, view rabies tags and medical records, and more.

Easily access lab results anywhere, anytime. Improve your patient care by having lab results at your fingertips. Lab Retriever allows you to search lab results by patient, client, date, account number and more.

The ImproMed support team is available right from your smartphone! You can post or search message boards, watch videos or listen to podcasts, and even submit support requests. With iCAN, the entire team is in the palm of your hand.


Get the most out of your ImproMed software, with full service customized training from ImproMed.

Training

Onsite Training

Customized Training

Get your team up to speed and boost their efficiency with flexible, expert training from ImproMed. Implementation training of your software will be onsite at your practice location and includes hardware setup as well as software instruction. We also offer additional system education that is perfect for new employees, specialized applications, or simply a refresher. Contact us for a customized training plan from any of these options:

Our experts will visit your clinic or office for personalized, one-on-one training. Many of our team members previously worked in clinic settings using ImproMed software, so they can help you with real-world implementation.



Webinars

ImproMed Online

Academy

Our public webinars are available for anyone to attend. Find a webinar that interests you, click the “join” button next to the webinar description, fill out the form, and you’ll receive further instructions. Additional client webinars are available for ImproMed customers through the online iCAN member’s area.

A series of high definition, on-demand training videos, interactive simulators, review questions, and tests to ensure that your staff is mastering each program you assign.

• Relevant content for each position in the practice, from owner to receptionist

• Staff can learn at their own pace, anytime, anywhere• A cost-effective way to meet software training

objectives for the entire staff



For more information, talk to an expert:P / 855-478-7920E / [email protected] / softwareservices.covetrus.com

ImproMed - Covetrus Software Services · the benefits of running ImproMed’s practice management...

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