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    OPM 08E: Operation Transformation Management

    Instructor: K. S. Thyagaraj

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    Design &

    Develop-ment

    Introduction

    Growth Maturity Decline

    Sales - low rising peak declining

    Costs high high high low low

    Profits negative negative small high declining

    Competitors few few few many declining

    Principle

    Order

    Qualifier

    - price, quality price,

    quality

    quality,

    delivery

    dependability

    quality, delivery

    dependability

    Principle

    Order

    Winner

    - design &

    performance,

    delivery lead

    time

    product

    variety,

    delivery

    lead time

    product

    variety (but to

    a lesser extent

    than in

    Growth

    Stage), price

    price (only

    successful

    products

    retained)

    Product and Process Life Cycle

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    Design &

    Develop-

    ment

    Introduction

    Growth Maturity Decline

    Production

    Planning

    Techniques

    CAD/CAM,

    CIM

    Concurrent

    Engineering,

    FMEA, DFSS

    finite

    scheduling

    using MRP-II,

    managing

    bottleneck

    using

    OPT/TOC.

    Designchanges (if

    any) are

    incorporated.

    Less popular

    designs

    discarded.

    finite

    scheduling

    using MRP-II,

    incorporating

    flexible, lean

    production

    practices with

    JIT finalassembly

    take

    advantage of

    economies-of-

    scale, and

    learning curve

    to reduce cost

    take advantage of

    learning curve and

    reduced product

    variety to reduce

    cost

    Product and Process Life Cycle

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    Design &

    Develop-

    ment

    Introduction

    Growth Maturity Decline

    Push-Pull

    boundary

    - end-product

    made-to-order,

    componentsmade-to-stock.

    Less of push

    more of pull.

    end-product

    made-to-

    order,components

    made-to-

    stock. More

    of push Less

    of pull.

    end-products

    and

    componentsboth made-to-

    stock. All of

    Push

    end-products and

    components both

    made-to-stock. Allof Push

    Product and Process Life Cycle

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    Design &

    Develop-

    ment

    Introduction

    Growth Maturity Decline

    Production

    Process

    - fabrication is

    process focused

    with general

    purpose

    machines while

    assembly is

    product focused .

    Machines are

    preferably NC.

    fabrication

    using Group

    Technology

    with

    general

    purpose

    machines

    Assembly is

    productfocused.

    Machines

    are

    preferably

    NC

    fabrication

    using Group

    Technology

    with special

    purpose

    machines with

    product

    focused

    assembly.Machines are

    preferably Hard

    Automated .

    fabrication using

    Group Technology

    with special

    purpose machines

    with product

    focused assembly.

    Machines are

    (manually

    operated or NC) orHard Automated if

    sufficient volume

    exists

    Product and Process Life Cycle

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    Design &

    Develop-

    ment

    Introduction

    Growth Maturity Decline

    Facilitylayout highly flexiblefacility (job-

    shop)

    flexiblefacility dedicatedfacility (flow

    shop)

    general facility

    Job Breadth

    proportional

    to workers

    job

    satisfaction

    broad

    (fabrication)

    narrow

    (assembly)

    broad

    (fabrication)

    narrow

    (assembly)

    broad

    (fabrication)

    narrow

    (assembly)

    broad(fabrication)

    narrow(assembly)

    Product and Process Life Cycle

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    Medium Term Capacity Planning

    Master Production Schedule- amount and need dates of specific end-items.

    MPS exploded- gives parts and sub-assemblies requirements offset by lead

    times- backward scheduled

    thus load on individual work centers is obtained assuming infinite capacity, based

    on one unit of average product in a product family, and std. hrs obtained using

    performance measurement.

    10-20% of lead time is comprised of set-up and run-time

    remaining 80-90% of lead time the job spends waiting to be moved, being moved

    or in queue.

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    Medium Term Capacity Planning: Improve standard lead-time

    Reduce set-up time(SMED/OTED)

    Improve job movement improve workplace layout - waiting to be moved, beingmoved .

    For functional or process layout Computerized Relative Allocation of Facilities(CRAFT)

    Combination layout Process Layout for Fabrication and Product Layout forassembly

    GT (Cellular) Layout- parts requiring similar operations grouped together andundergo operations in a cell - machines arranged usually in U shape minimal

    no. of workers

    Assure Quality (TQM)

    Reduce WIP inventory- queue in front of work centers- improve scheduling,Reliability Centered Maintenance (RCM).

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    Short Term Capacity Planning: Leveling Load in Process

    Layout(job shop/batch flow)

    Overlapping-dont wait for entire lot to be completed - send portion of completed

    lot to next operation

    Operation splitting- splits lot and sends to more than one machine

    Lot splitting-breaking up order and running part of it ahead of schedule

    Reduce load- reject orders- negotiate longer due dates or acceptance of part

    shipments.

    Simulate alternate MPS on resource requirement and obtain feasible MPS.

    alternate routing, sub-contracting , scheduling overtime, reallocating work force,

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    Short Term Capacity Planning leveling load in Product

    Layout(worker/machine paced line flow)

    Assembly Line balancing

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    forward schedule- for custom order-delivery ASAP increases WIP

    backward schedule- assembly reduces WIP.

    Load Calculation- Gantt Chart

    Job Shop Loading- each job can be processed at any of the machine center and

    operation time varies at each machine

    1. n jobs/n machines assignment method, and

    2. n jobs/m(

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    Job Sequencing: N jobs-1 machine

    1. Priority Rules:

    (1)First Come First Serve,

    (2) Shortest Processing Time( best except for variance of job lateness (Slack-

    time per operation, Earliest Due Date), mean job tardiness (Critical Ratio))

    (3)Slack-time per operation( (remaining time till due date -remaining

    processing time)/remaining no. of operations),

    (4) Critical Ratio (remaining processing time/remaining time till due date),

    (5)Shortest Weighted Processing Time(delay cost, holding cost etc.)

    2. Performance Measures: total, mean, and variance - flow time, lateness(+/-),

    tardiness(+), and waiting time.

    Short Term Capacity Planning in Job Shop

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    Load is in excess of capacity at bottleneck:

    1. improve utilization2. reduce variation in standard cycle time

    3. reduce standard cycle time, and

    4. increase machine availability.

    (1) and (2) improves efficiency at bottleneck

    (3) and (4) increases capacity of bottleneck.

    improve bottleneck utilization-see that bottleneck is not idle due to lack of material

    increase machine availability in short term by scheduling additional shifts and/orovertime, outsourcing part of job, sub-contracting workers.

    reduce standard run time- reduce set-up time (SMED/ OTED)- use CNC machines.

    reduce variation in standard run time- use CNC machines

    Short Term Capacity Planning- Batch Flow-Managing Bottleneck

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    Job Sequencing: Flow shop

    1. N jobs-2 machine in series,

    2. N jobs- 3 machines in series,

    3. N jobs- M machines in series,

    4. N jobs- M identical machines in parallel.

    Short Term Capacity Planning- Batch Flow

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    Scheduling Process Industry-

    inverted BOM- example Refinery- jet fuel unleaded regular gasoline-unleaded

    high-octane gasoline- lot-size of each product to produce before changing over

    production to next product to be determined

    Scheduling Process Industry

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    Long Term Capacity Planning

    Methodology : decision trees to evaluate alternatives

    5-10 year decision period

    Example: Increase machine capacity in long term- by replacing with or adding a

    faster equipment.

    Required number of machines=forecasted sales/(forecasted yield/machine)

    P(r-c)+(1-P)(-c)>=0, P>c/r

    Large capacity increments (money tied up vs. economies of scale) or small capacity

    increments.

    Alternative capacity (overtime + multiple shifts postpones tying up money) + small

    capacity increments or large capacity increments.

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    Location of Facility and Transportation Design

    Logistics cost (inventory, facility cost, and transportation) vs. Responsiveness.

    Location model: Gravity vs. Network optimization model

    Modes of transportation-air, package carriers, truck, rail, water, pipeline,

    intermodal

    Transportation Design evaluates options in terms of costs and complexity: (i)

    transportation cost vs. inventory aggregation cost. (ii) transportation cost vs.

    responsiveness

    Routing methods: saving matrix method, generalized assignment method.

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    Service Industry

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    Performance Standards

    Performance standards

    Purpose of labor costing, wage incentive, scheduling and machine loading

    Informal-supervisors estimate and past performance data

    Work-Time distribution:

    total standard time=normal time + standard allowance for personal time +

    allowances for measured delays normal to the job + fatigue allowances

    Performance Rating

    normal time=actual observed time x performance rating/100.

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    Work Measurement

    Work Measurement Systems

    Stop watch time studies and simultaneous performance rating

    Work sampling for proportion and non-cyclic pattern of work

    normal time=(total observed time x work time in decimals x average performance

    rating in decimals)/total pieces produced

    Standard data work measurement systems

    1. Universal data based on minute elements of motion

    2. Standard data based on major elements of job

    Wage incentive

    1. Piece rate

    2. Standard hour plan

    (return)

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    SMED/OTED

    Advantages of small Set-up time:

    1. costs less can change set-up more often can produce in smaller batches

    improved flexibility- reduced lead time

    2. Smaller batchesdoesnt tie up machinery for long produce only what is needed

    (MTO)

    3. Production defects in a batch is identified quickly and can be corrected.

    4. WIP is reduced (flow time=WIP/throughput) and flow time is reduced for a giventhroughput.

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    SMED/OTED

    Internal tasks (stop-time activities)- machine has to be stopped

    External tasks(run-time activities )- machine can be running.

    Stage 1: Identify internal and external activities perform external activities while

    machine is working on another batch- instead of during the set-up time.

    Stage 2: convert as many internal activities to external activities- (takes a number of

    months and some expenditure in tooling and equipment)

    Stage 3: strive to eliminate /improve each elemt of the remaining internal and

    external activities-(takes 2-3 years or even longer-considerable expenditure)

    (return)

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    Reliability Centered Maintenance

    Reliability Centered Maintenance.

    Stage 1: what failures might occur, what effect these failures would have, and how

    critical each would be in respect of both safety and economical consequence

    (FMEA).

    Stage 2: for each failure risk identified, deciding what action needs to be taken

    either to remove the risk of the failure occurring, or to minimize its effects (RCM

    diagram maximizing safety and obtain best value for money from maintenance

    activity.)

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    Reliability Centered Maintenance

    FMEA:

    1. Define equipment to be analyzed

    2. Construct block diagrams

    3. Identify failure modes and effects.

    4. Determine criticality of each failure mode.

    5. Identify failure detection methods.

    6. Identify action required.

    7. Assess effects of action taken.

    8. Documentation

    RCM diagram:

    Preparing the RCM maintenance schedules

    Reducing the maintenance workload