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    THE PROOF IS IN THE PUDDING

    TIME TELLS ALL

    Its not only what you say,

    but how you do it

    IMC:IMC: WHEREWHERE

    EXPECTATION MANAGEMENT MEETSEXPECTATION MANAGEMENT MEETSREALITYREALITY

    Building Leverage into every opportunity ofcorporate contact

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    Marketing 261Integrated Marketing

    Communicationswith Duane Weaver

    Week 1 - Introduction

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    Todays Outline

    Introductions

    Overview of Course Outline

    Overview of Course Text Overview of Cases and Teams

    Introduction to IMC: Integrated Marketing

    Communications

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    Introductions - Instructor

    Duane Weaver

    B.Comm., M.D.Ed.(honours pdg.), IESNA

    CEO 2Birds1Stone

    Marketing, Business and Computer Applications

    Instructor

    20+ years management experience (marketing)

    Manufacturing, Wholesale and Retail experience

    Enjoy sailing, soccer, cycling, golf and camping

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    Introductions - Students

    Your name?

    Something of interest about yourself?

    Why are you studying IMC?What do you expect to learn from this

    course?

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    Course Text and supplements

    Required ReadingsClow, K.E. and Baack, D. 2004, Integrated Advertising,

    Promotion, and Marketing Communications, Second Edition,New Jersey: Pearson Prentice Hall.

    Suggested/Supplement Readings Belch, G.E. and Belch, M.A. (2003), Advertising and

    Promotion: An Integrated Marketing Communications

    Perspective, New York: McGraw-Hill/Irwin.

    Blair, M., Armstrong, R. and Murphy, M. (2003), The 360Degree Brand in Asia: Creating More Effective MarketingCommunications, Singapore: John Wiley & Son.

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    Suggested Supplemental

    Readings Contd. Hulbert, J.M., Capon, N. and Piercy, N. (2003),

    Total Integrated Marketing: Breaking the Bounds of theFunction, New York: Free Press.

    Pickton, D. and Broderick, A. (2001), IntegratedMarketing Communications, London: Pearson Education.

    Schultz, D.E., Tannenbaum, S.I. and Lauterborn,R.F. (1993), Integrated Marketing Communications,Chicago: NTC Publishing Group.

    Semenik, R.J. (2002), Promotion and integratedMarketing Communications, Ohio: South-Western

    Thomson Learning. Smith, P.R. and Tylor, J. (2002), Marketing

    Communications: An Integrated Approach, London:Kogan Page.

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    Course Outline

    Case based course.(Teams and Individual)(Lecture/Case Presentation/Discussion)

    See Handout

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    Overview of Cases and Teams

    This course will take a case-study approach. Students willbe asked to form study/case groups of 6 within the first

    week of classes.

    The groups are expected to work on the case assignmentsprior to each class.

    Each group will be tasked with the responsibility ofpreparing and presenting cases at each class as determined

    by the instructor. (2-3 cases per group) (See http://web.mala.bc.ca/weaverd/Mark261 for teamcase presentation schedule).

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    GROUP CASE

    PRESENTATION/REPORTS

    Group Case presentations are due the class of the CaseAnalysis as posted on the course website.

    Case reports are due one week later at the start of class.They must be submitted in a report format as per the

    guidelines given by your instructor. (Please seehttp://web.mala.bc.ca/weaverd/mark261)

    Late case reports (without prior arrangement and for goodcause) will be assessed a 10% daily penalty, up to threecalendar days. Case reports handed in late beyond threedays will receive a mark of 0 for that particularassignment.

    NOTE: ALL STUDENTS on the case team will receive the same

    grade. Your team members will be your team for the entirecourse.

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    Case Teams/Study Group

    Please take 10 minutes to form a study teamof 5 people and

    Determine a name for your team One member from the team should record a

    list of all of the team members names (lastname, first name and student I.D.) and

    submit the list along with the Team Nameto the instructor by end of class today.

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    Case Sources

    Cases will be assigned from the textbook asthe course proceeds. Please check the

    course website to find out which case is due

    for your next class. You should expect at

    least 1 week of lead time per case.

    http://web.mala.bc.ca/weaverd/Mark261

    Note: The first two cases will be presentedin the 2nd week of class.

    http://web.mala.bc.ca/weaverd/Mark261http://web.mala.bc.ca/weaverd/Mark261
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    IMC:IMC:

    WHEREWHERE

    EXPECTATION MANAGEMENTEXPECTATION MANAGEMENT

    MEETS REALITYMEETS REALITY

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    Introduction to Integrated Marketing

    Communications (IMC)

    Communication

    IMC Defined

    The IMC Plan 4 Stages of Cultivating IMC SUCCESS

    IMC and the Marketing Mix

    Factors Affecting IMC

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    Communication

    Transmitting, receiving, and processing

    information

    Sender,

    Receiver

    Encoding, Decoding

    Transmission Device

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    IMC Defined

    The coordination and integration of all

    marketing communication tools, avenues,

    and sources within a company into a

    seamless program that maximizes the

    impact on consumers and other end users at

    a minimal cost.

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    The IMC Plan

    Situation Analysis

    Marketing Objectives

    Marketing Budget (Financials) Marketing Strategies

    Marketing Tactics

    Evaluation of Performance (metrics)

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    4 Stages of cultivating

    IMC SUCCESS1. Identify, coordinate and manage all forms of

    external communication

    2. Extend scope of communication to include

    everyone touched by the organization

    3. Using IT to infuse customer input into the

    plan. Db development/tracking/analysis.

    4. Treating IMC as an investment rather than adepartmental function.

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    IMC and the Marketing Mix

    Product

    Price Promotion

    Place (Distribution)

    How do the above elements effect thecommunications plan of a company?

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    Factors Affecting IMC

    Information Technology

    Changes in Channel Power

    Increases in Competition Brand Parity

    Integration of Information

    Decline in Mass Media Effectiveness

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    Thank You

    See you next classread ahead

    meet with your group and discuss the case(s)

    prior to class.