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    Discussions and Socialization

    UofS

    Social Computing

    Presenter: Mayya Sharipova

    ForumsSocial Networking

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    Outline

    Forums Lurking

    System dynamics in mass interaction

    Hazing in online communitiesSocial networking

    Motives and uses of Facebook

    Social media

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    Lurking- definition Forums Lurking

    Nonnecke, B., & Preece, J. (2000). Lurkerdemographics: Counting the silent. Proceedingsof CHI 2000. The Hague: ACM.

    One of the silent majority in a electronic forum;

    one who posts occasionally or not at all but isknown to read the group's postings regularly.

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    Lurking- why care? Forums Lurking

    They are majority(90%)

    Improvements in usability, design,tools

    Potential customers

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    Research questions Forums Lurking

    1.

    How prevalent? (Health vs. Software)2. No posting vs. minimal level of

    posting

    3. Lurking number of forummembers

    4. Lurking traffic level

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    Methodology Forums

    Lurking

    109 DL (discussion lists- DL messages are

    received as an email) DL subscription mechanism

    Information can be accessed by querying DL

    server 3 month period

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    Results (1) Forums

    Lurking

    1. How prevalent? (Health vs. Software)

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    Results (2) Forums

    Lurking2. No posting vs. minimal level of posting

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    Results (4) Forums

    Lurking4. Lurking

    traffic level

    negative correlation

    (Pearson-0.426)

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    Discussion Forums

    Lurking

    Are lurkers free-riders? (any benefit from them)

    How much traffic level is acceptable?

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    System dynamics in mass

    interaction

    Forums

    Systemdynamics

    Quentin Jones & Gilad Ravid, Sheizaf Rafaeli

    An Empirical Exploration of Mass InteractionSystem Dynamics: Individual InformationOverload and Usenet Discourse

    Proceedings of the 35th Hawaii International Conference on SystemSciences - 2002

    Mass interaction can be understood in terms of

    system dynamics

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    System dynamics ? Forums

    Systemdynamics

    System dynamics is an approach to

    understanding the behaviour of complexsystems over time.

    Features: use of feedback loops and stocks and

    flows. These elements help describe how evenseemingly simple systems display bafflingnonlinearity.

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    Research hypotheses

    1. generate simpler responses

    2. fail to respond

    3. end active participation

    Forums

    Systemdynamics

    As the overloadingof mass-

    interactionincreases, userswill:

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    Methodology Forums

    Systemdynamics

    600 Usenet newsgroups

    2,652,552 messages collected over the 6-monthsfrom 1st August 1999 to 29th February 2000

    Algorithm to identify reply messages- containingRe, >,human reviewers

    Algorithm to identify parent messages

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    Results (1) Forums

    Systemdynamics

    As the

    overloadingof mass-interaction

    increases,users will:

    1. generate

    simplerresponses

    Zipf like curve

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    Results (2) Forums

    Systemdynamics

    As the

    overloadingof mass-interaction

    increases,users will:

    2. fail to

    respond

    Simpler messages are morelikely to seed a new discussion;

    are able to predict 63.57% ofcases

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    Results (3) Forums

    Systemdynamics

    As the

    overloadingof mass-interaction

    increases,users will:

    3. end active

    participation

    Zipf like curve

    % of posters who also postedto the next study month

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    Discussion Forums

    Systemdynamics

    Information overload has an observable impact

    on mass interaction discourse dynamics System dynamics approach can be used for

    examining group-level usability

    Hazing as a Process of

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    Hazing as a Process ofBoundary Maintenance in an

    Online Community

    Forums

    Hazing

    Courtenay Honeycutt (2005)

    Hazing as a Process of Boundary Maintenance in anOnline Community

    Hazing -subjecting potential group members todegrading initiation rituals

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    Boundary Maintenance

    Forums

    Hazing

    Transmittingcultural capital Controlling access

    Threat/use ofviolence

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    Background Forums

    Hazing

    The Case Study: The X-

    Filesaholics- online messageboard

    299 members with 40 members

    posting regularly Initiation ritual of granting couch

    cushion

    toothbrush/ice block welcomingritual

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    Research question Forums

    Hazing

    How do the in-group members of the X-

    Filesaholics discursively utilize thetoothbrush/ice block directive to maintain thecommunity's boundaries?

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    Methogology Forums

    Hazing

    joining and welcoming threads of

    approximately 300 individuals between January18, 1998 and March 31, 2001 were collected

    computer-mediated discourse analysis (CMDA)

    techniques data were searched for three key words :

    clean, scrub, and toothbrush.

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    Results Forums

    Hazing

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    Discussion Forums

    Hazing

    The X-Filesaholics demonstrate both a growing

    self-awareness of themselves as a communityand understanding of their boundaries and howthey expect newcomers to behave before they

    are allowed membership in the group. They were engaging in hazing to protect the

    online space and the cultural status quo.

    They used threat or use of violence,transmitting cultural values, and controllingaccess to maintain their boundaries

    SNS social networking sites

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    SNS- social networking sites

    Definition

    SN

    Facebook

    Web-based services that allow individuals to: construct public profile

    articulate a list of other users with whom they

    share a connection

    view and traverse their list of connections andthose made by others within the system

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    SNS- social networking sites SN

    Facebook

    July 2007:

    SNS- 5 of the top 15 most visited sites Facebook- 30 mil. users

    MySpace 100 mil. users

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    Motives and uses of

    Facebook

    SN

    Facebook

    Adam N. Joinson

    Looking at, Looking up or Keeping up with

    People? Motives and Uses of Facebook

    CHI 2008 Proceedings Online Social Networks April 5-10,2008 Florence, Italy

    Methodology

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    Methodology SN

    Facebook

    Exploratory stage- 137 Facebook users;

    generated phrases how they used Facebook andwhat they enjoyed

    Identifying uses and gratifications- phrases

    from 1-st stage were coded into 46 items whichwere rated (Likert scale) by 241 Facebook users

    Results (1)

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    Results (1) SN

    Facebook

    Exploratorystage

    Results (2)

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    Results (2) SN

    Facebook

    Identifying usesand gratifications

    Likert scale- max- 7 (most important)

    Results (3)

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    Results (3) SN

    Facebook

    Identifying uses and gratifications. Other factors:

    Posting and viewing of photographs

    Status updates

    Meeting like-minded people

    Social network surfing (of old friends)

    Social investigation (new people)

    Interesting content (applications/quizzes)

    Results (4)

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    Results (4) SN

    Facebook

    Predicting the use of Facebook

    content gratification predicted the amount oftimespent on the site

    the use of the site for social investigation, viewing

    and posting photographs and status updatespredicted the frequency of visits

    S i l t ki

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    Social networking

    Social media

    SN

    Socialmedia

    Danah Boyd

    "Social Media is Here to Stay... Now What?

    Microsoft Research Tech Fest, Redmond, 26 February 2009

    Claims (1)

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    Claims (1)

    Network effects

    SN

    Socialmedia

    Technologys feature set is not a key to itsadoption and popularity

    What important is network effect, whether this

    is the place whether your friends hang out

    Negative consequences - Friendster

    Positive- Facebook

    Claims (2)

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    ( )What youth does in SN is

    different from what adults do

    SN

    Socialmedia

    Teenagers- hang out place with friends (pre-existing groups); decorating their profiles

    Adults are not hanging out, they use SNS as for

    their intended purposes as a social utility(communicating with the past)

    Why consider difference is important?

    Design (decoration in the Facebook is poor)

    Claims (3)H i i l di fi i

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    How is social media reconfiguring

    social infrastructure and where is allof this going?

    SN

    Socialmedia

    Persistence

    Replicability

    Searchability

    Scalability

    (de)locatability

    5 properties of Social Media:

    Claims (3)H i i l di fi iSN

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    How is social media reconfiguring

    social infrastructure and where is allof this going?

    SN

    Socialmedia

    Invisible Audiences

    Collapsed Contexts difficult to figure what isappropriate

    Blurring of Public and Private

    3 dynamics of Social Media:

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    End

    Discussion