Coaching 3.0 - The Evolution of Team Coaching: Context, Skills and

Competencies

EMCC Conference in Bilbao 15-17 November 2012

Diane Brennan (USA, Arizona)Kaj Hellbom (EU, Finland)

From this session you

will walk away with• Insight into the development of a

collaborative culture

• A deeper appreciation for the value ofteam coaching and its contribution to the organisation

• A model for 3.0 coaching

• A clearer understanding of what is required of a team coach

Why WE – and teams - matter

”Alone we are words, together we

become a poem”

Three cultures: YOU, ME and WE

• YOU– Blaming culture, learned

helplessness, ”Its because of you”

• ME– Strong individualism and ego, ”Its

because of me”

• WE– Positive interdependence, ”Its

because of us”

Distinctions

Proven approaches to coaching the

team

Group development Team diversity

3.0 approaches to coaching the

team

Positive deviance Supportive beliefs

Positive deviance – the idea

The positive deviance approach

• There is always a positive

deviance

• There are unused resources

in the system

• ”The best consultants are

already working here”

• A sustainable way forward

The beliefs approach – the idea

Visiblebehavior

Skills, competencies

Beliefs, mindsets

• Robert Kegan and

Lisa Lahey’s work in

”Immunity to Change”

is a powerful tool for

uncovering limiting

beliefs

From limiting to supportive beliefs

• Do the limiting beliefs here actually

represent a negative deviance?

• What if we reframe the approach to

positive deviance?

• How to help the team to uncover already

existing supporting beliefs?

The four

ways in

concert

Find and develop

supportingbeliefs

Use the positivedevianceapproach

Open upthe

diversity in the team

Guide the team

throughthe stages

The new competencies of a team coach

Evolving to coaching 3.0

• There is a lot to win with team coaching

• Team coaching is different

• New competencies are needed

• Team coaching supports people, teams

and organisations to create a culture that

inspires success, sustainability, and a

flourishing future

Team Coaching ResourcesAdkins, L. (2010). Coaching agile teams: A companion for scrum masters, agile

coaches, and project managers in transition. Boston: Pearson Education.

Britton, J. J. (2010). Effective group coaching: Tried and tested tools and

resources for optimum group coaching results. Somerset: John Wiley & Sons.

Clutterbuck, D. (2008) Coaching the team. In Drake, D. B., Brennan, D. and

GØtz, K. (Eds.) The philosophy and practice of coaching.

Clutterbuck, D. (2007). Coaching the team at work. London: Brealey.

Fischer, Merja. (2012). Linkages between employee and customer perceptions

in business-to-business services: Toward positively deviant performances.

Aalto University School of Science, Finland.

http://lib.tkk.fi/Diss/2012/isbn9789526044743

Team Coaching Resources

Hackman, J.R. (2011). Collaborative intelligence.: Using teams to solve hard

problems. San Francisco: Berrett-Koehler.

Hackman, J. R. (2002). Leading teams: Setting the stage for great performances.

Boston: Harvard Business School Press.

Hauser, L. (2011). Team and Group Behavior. In L. Wildflower and D. Brennan

(Eds.) The handbook of knowledge-based coaching: From theory to practice.

(pp. 172-173). San Francisco: Jossey-Bass.

Hawkins, P. (2011). Leadership team coaching: Developing collective

transformational leaders. London: Kogan Page.

Kegan, R. and Lahey, L. (2009). Immunity to change: How to overcome it and

unlock your potential in yourself and your organization. Boston: Harvard

Business School Press.

Team Coaching ResourcesPascale, R., Stenin, J., and Stenin, M. (2010) The power of positive deviance: How

unlikely innovators solve the world’s toughest problems. Boston: Harvard Business

School Press. www.positivedeviance.org

Thornton, C. (2010). Group and team coaching: The essential guide. East Sussex:

Routledge.

Wageman, R., Nunes, D.A., Burruss, J.A., and Hackman, J.R. (2008). Senior

leadership teams: What it takes to make them great. Boston: Harvard Business

School Press.

Whitney, D., Trosten-Bloom, A., Cherney, J., and Fry, R. (2004). Appreciative team

building: Positive question to bring out the best of your team. Lincoln: iUniverse.

Katzenbach, J. R., and Smith, D. K. (2003). The wisdom of teams: Creating the high

performance organization. New York: Collins Business.

Walk with us – We care for teams!

• Diane Brennan

– Dean, BCC Business Coaching Center | BCI Business Coaching Institute

diane@coachdiane.com

Phone: +1.520.954.6645

• Kaj Hellbom

– Co-Founder and CEO, BCC Business Coaching Center | BCI Business

Coaching Institute

kaj.hellbom@businesscoaching.fi

Phone: +358 50 514 1954