Coaching 3.0 - The Evolution of Team Coaching: Context ...€¦ · Team Coaching Resources Adkins,...
Transcript of Coaching 3.0 - The Evolution of Team Coaching: Context ...€¦ · Team Coaching Resources Adkins,...
Coaching 3.0 - The Evolution of Team Coaching: Context, Skills and
Competencies
EMCC Conference in Bilbao 15-17 November 2012
Diane Brennan (USA, Arizona)Kaj Hellbom (EU, Finland)
From this session you
will walk away with• Insight into the development of a
collaborative culture
• A deeper appreciation for the value ofteam coaching and its contribution to the organisation
• A model for 3.0 coaching
• A clearer understanding of what is required of a team coach
Why WE – and teams - matter
”Alone we are words, together we
become a poem”
Three cultures: YOU, ME and WE
• YOU– Blaming culture, learned
helplessness, ”Its because of you”
• ME– Strong individualism and ego, ”Its
because of me”
• WE– Positive interdependence, ”Its
because of us”
Distinctions
Proven approaches to coaching the
team
Group development Team diversity
3.0 approaches to coaching the
team
Positive deviance Supportive beliefs
Positive deviance – the idea
The positive deviance approach
• There is always a positive
deviance
• There are unused resources
in the system
• ”The best consultants are
already working here”
• A sustainable way forward
The beliefs approach – the idea
Visiblebehavior
Skills, competencies
Beliefs, mindsets
• Robert Kegan and
Lisa Lahey’s work in
”Immunity to Change”
is a powerful tool for
uncovering limiting
beliefs
From limiting to supportive beliefs
• Do the limiting beliefs here actually
represent a negative deviance?
• What if we reframe the approach to
positive deviance?
• How to help the team to uncover already
existing supporting beliefs?
The four
ways in
concert
Find and develop
supportingbeliefs
Use the positivedevianceapproach
Open upthe
diversity in the team
Guide the team
throughthe stages
The new competencies of a team coach
Evolving to coaching 3.0
• There is a lot to win with team coaching
• Team coaching is different
• New competencies are needed
• Team coaching supports people, teams
and organisations to create a culture that
inspires success, sustainability, and a
flourishing future
Team Coaching ResourcesAdkins, L. (2010). Coaching agile teams: A companion for scrum masters, agile
coaches, and project managers in transition. Boston: Pearson Education.
Britton, J. J. (2010). Effective group coaching: Tried and tested tools and
resources for optimum group coaching results. Somerset: John Wiley & Sons.
Clutterbuck, D. (2008) Coaching the team. In Drake, D. B., Brennan, D. and
GØtz, K. (Eds.) The philosophy and practice of coaching.
Clutterbuck, D. (2007). Coaching the team at work. London: Brealey.
Fischer, Merja. (2012). Linkages between employee and customer perceptions
in business-to-business services: Toward positively deviant performances.
Aalto University School of Science, Finland.
http://lib.tkk.fi/Diss/2012/isbn9789526044743
Team Coaching Resources
Hackman, J.R. (2011). Collaborative intelligence.: Using teams to solve hard
problems. San Francisco: Berrett-Koehler.
Hackman, J. R. (2002). Leading teams: Setting the stage for great performances.
Boston: Harvard Business School Press.
Hauser, L. (2011). Team and Group Behavior. In L. Wildflower and D. Brennan
(Eds.) The handbook of knowledge-based coaching: From theory to practice.
(pp. 172-173). San Francisco: Jossey-Bass.
Hawkins, P. (2011). Leadership team coaching: Developing collective
transformational leaders. London: Kogan Page.
Kegan, R. and Lahey, L. (2009). Immunity to change: How to overcome it and
unlock your potential in yourself and your organization. Boston: Harvard
Business School Press.
Team Coaching ResourcesPascale, R., Stenin, J., and Stenin, M. (2010) The power of positive deviance: How
unlikely innovators solve the world’s toughest problems. Boston: Harvard Business
School Press. www.positivedeviance.org
Thornton, C. (2010). Group and team coaching: The essential guide. East Sussex:
Routledge.
Wageman, R., Nunes, D.A., Burruss, J.A., and Hackman, J.R. (2008). Senior
leadership teams: What it takes to make them great. Boston: Harvard Business
School Press.
Whitney, D., Trosten-Bloom, A., Cherney, J., and Fry, R. (2004). Appreciative team
building: Positive question to bring out the best of your team. Lincoln: iUniverse.
Katzenbach, J. R., and Smith, D. K. (2003). The wisdom of teams: Creating the high
performance organization. New York: Collins Business.
Walk with us – We care for teams!
• Diane Brennan
– Dean, BCC Business Coaching Center | BCI Business Coaching Institute
Phone: +1.520.954.6645
• Kaj Hellbom
– Co-Founder and CEO, BCC Business Coaching Center | BCI Business
Coaching Institute
Phone: +358 50 514 1954