ENTERPRISE 2.0:NAVIGATING THE SEA OF OPTIONS

Business Technology Expo (BTEX)Phil Simon

May 14, 2013

“The future ain’t what it used to be.”

–Yogi Berra

Enterprise 2.0, # 2

ENTERPRISE 1.0 (1995 – 2005)• Deployment of COTS ERP and CRM

applications• Organizations moved from mainframes to

relational databases• The introduction of e-mail, ecommerce, and

relatively simple websites• Far too often, data silos hamstrung

organizations and their employeesEnterprise 2.0, # 3

ENTERPRISE 2.0: WHAT’S THE POINT?

• Increase communication and collaboration among employees

• Increase quality of—and access to–enterprise data

• Change the focus: Move from department or application to organization

Enterprise 2.0, # 4

ACCESS TO THE BEST TECHNOLOGY

Enterprise 1.0With few exceptions, only large companies could afford best-of-breed technologies.

Enterprise 2.0Companies of all sizes can afford best-of-breed technologies.

Enterprise 2.0, # 5

VENDOR LANDSCAPE

Enterprise 1.0Organizations had to evaluate relatively few technology vendors and solutions.

Enterprise 2.0The number of options available to organizations is downright dizzying.

Enterprise 2.0, # 6

DATA STORAGE

Enterprise 1.0Extremely expensive.

Storage requirements needed to be anticipated.

Enterprise 2.0Very cheap; a commodity.

Storage needs can be adjusted on the fly.

Organizations can pay for only what they consume.

Enterprise 2.0, # 7

DATA

Enterprise 1.0Small Data

Relational, structured, transactional, table-friendly, and orderly.

Enterprise 2.0Big Data

Non-relational, unstructured, not table-friendly, and messy.

Enterprise 2.0, # 8

MOBILITY

Enterprise 1.0IT provisioned BlackBerrys for a few key executives.

Few proper “apps” existed for cell phones

Enterprise 2.0Just about every employee is carrying a smartphone, tablet, or both.

BYOD has arrived.

Apps have exploded.

Enterprise 2.0, # 9

APPLICATIONS

Enterprise 1.0Hosted on-premise or via ASP.

Enterprise 2.0An array of options exists: • On-premise• Different types of clouds

Enterprise 2.0, # 10

MYTHS OF THE CLOUD• There is one cloud• You have to go “all in” with

the cloud• The cloud is a panacea

Enterprise 2.0, # 11

PRIMARY DEPLOYMENT METHOD

Enterprise 1.0Almost always Waterfall-based.

Top-down.

Enterprise 2.0A hybrid. Both agile and Waterfall methods are used.

Enterprise app stores allow for near-instant deployment.

Often organic and bottom-up.

Enterprise 2.0, # 12

THE ROLE OF THE IT DEPARTMENT:THREE PHILOSOPHIES

1. Hands On

A. Big Brother

B. Obstructionist

2. Hands Off

3. The Enabler

Enterprise 2.0, # 13

TIPS AND BEST PRACTICES• Know your organization’s

limitations from the get-go• Get a little bit pregnant with the

cloud• Bridge the IT-Business Divide

Enterprise 2.0, # 14

TIPS AND BEST PRACTICES

Enterprise 2.0, # 15

TIPS AND BEST PRACTICES

• Prepare for sudden, unexpected growth

• Embrace uncertainty• Consider the developer ecosystem,

not just the platform

Enterprise 2.0, # 16

“Culture eats strategy for lunch.”

–Peter Drucker

Enterprise 2.0, # 17

ABOUT MEwww.philsimon.com

@philsimon

Enterprise 2.0, # 18