Training and Development slide by SIMON (BUBT)

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    Recruitment

    Selection Placement

    Training

    Development

    any activity?

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    Socialization, a process of adaptation to a new

    work role.

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    Orientation may be done by a supervisor, the

    HRM staff or other combination.

    CEO ?

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    Welcome employees.

    Provide a vision for the company.

    Introduce company culture -- whatmatters

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    Training and Development

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    Training involves the development or strengthening

    of three main aspects: knowledge, skills and

    attitudes. Usually these three aspects have to be

    taken together. Training is about enabling people togain knowledge, to practice their skills and to shape

    their attitudes.

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    According to Rue and Byars, Training is a learning

    process that involves the acquisition of skills,concepts,

    rules of attitudes to increase the performance of

    employees.

    From Gray Desslers point of view, Training is

    the process of teaching new employees or

    present employees the skills that they need to

    perform their jobs.

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    It is a process of altering employee behavior

    and attitudes in a way that increase theprobability of goal attainment

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    Development, any attempt to improve managerial

    performance by imparting knowledge, changing

    attitudes, or increasing skills. Management

    development is viewed as a means of bringingmanagers up to speed on fundamental

    management skills such as the basics of finance

    and marketing and techniques for supervisingemployees.Future-oriented training, focusing on the personal growth of

    the employee.

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    Training = Altering behavior Development = Increasing knowledge Learning = Permanent change in behavior

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    Training aims to improve current skills and

    behavior whereas development aims to increaseabilities in relation to some future positions or

    jobs usually at managerial level.

    In training, the focus is solely on the current job;in development, the focus is both on the current

    job and jobs that employees will hold in the

    future.

    The scope of training is on individual employees,while the scope of development is on the entire

    work group or organization.

    Training and Development:

    Do you see any difference?

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    Training is job-specific and addresses particularperformance and deficits or problems, whiledevelopment is concerned with the work forcesskills and versatility.

    Training tends to focus on immediateorganizational needs, while development tendsto focus on long-term requirements.

    Training strongly influences presentperformance levels, while development pays offin terms of more capable and flexible humanresources in the long run.

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    Organization: Create a pool of available and adequate

    replacement for personnel who may leave or

    move up in the organization.

    Enhance the companys ability to adopt and useadvances in technology.

    Build a more efficient, effective and highlymotivated team.

    Why T & D? /Is there any Importance?

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    Increase job satisfaction andmorale among employees.

    Increased employee motivation.

    Increase efficiencies in process.

    Increase capability to adopt newtechnologies and products.

    Reduced employees turnover.

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    Employee:

    Better performance

    Advancement in career

    Increase productivity

    Safety

    High Morale

    Opportunity for Promotion

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    How can you train your employee?

    On-the-job training methods

    Job Rotation

    Apprenticeships or Coaching

    Action learning Off-the-job training methods

    Classroom lectures

    Counseling

    Brain storming Video-conferencing Role playing

    Case study.

    Behavior Modeling

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    Job rotation: involves moving employees tovarious positions in the organization to expand theirskills, knowledge and abilities. It means movingmanagement trainees from department todepartment to broaden their understanding of allparts of the business.

    Apprenticeship training: An employee is giveninstruction by more experienced employee or

    employees in all the practical and theoreticalaspects of the work required in a skilled occupationcraft or trade.

    On-the-job training

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    Action Learning: Management trainees areallowed to work full time analyzing and solving

    problems in other departments or on projects.The trainees meet periodically with a projectgroup where findings and progresses arediscussed and debated.

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    Class room training: Lecturing method of traininguseful for quickly imparting information to largegroups with little or no knowledge of the subject.

    Video presentation: Television, films and slidespresentation are similar to lectures and are veryuseful to train the new incumbents.

    Company School: Many big companies have theirown schools for managers. (Motorola, McDonalds)Company schools educate both current andpotential managers in the corporate culture,management philosophy and skills and methods ofdoing business.

    Off-the-job training methods

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    Case study: A business school teachingmethod in which students do in-depth analysisof real life companies.

    Role playing: Participants adopt the role of aparticular manager placed in a specific situation.

    Behavior Modeling: It involves showingtrainees the right model way of doing

    something, letting each person practice the rightway to do it, and then providing feedbackregarding each trainees performance.

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    How Can You Develop Executives?

    On-the-job Development

    Off-the-job Development

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    Coaching: When a manager takes an active rolein guiding another manager, coaching takesplace.

    Job rotation involves moving employees tovarious positions in the organization to expandtheir skills, knowledge and abilities.

    Understudy assignments: Potential managers aregiven the opportunity to relieve an experiencedmanager of his/her job ands act as his or hersubstitute during the period.

    On-the-job Development

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    Committee assignmentsprovide opportunitiesfor:

    decision-making learning by watching others

    becoming more familiar withorganizational members and problems

    Lecture courses and seminarsbenefit fromtodays technology and are often offered in a

    distance learning format.

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    Off-the-job Development

    Lecture courses and seminars benefit fromtodays technology and are often offered in a

    distance learning format.

    Simulations include case studies, decisiongames and role plays and are intended toimprove decision-making.

    Outdoor trainingtypically involves challengeswhich teach trainees the importance ofteamwork.

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    Cross-Cultural Training: Necessary for

    expatriate managers and their families:

    before assignments (to learn language and

    culture) during, and after foreign assignments (to

    adjust to changes back home).

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    Cross-cultural training is more than languagetraining

    Involves learning about the cultures:

    History Politics

    Economy

    Religion

    Social climate

    Business practices

    May involve role playing, simulations and

    immersion in the culture.

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    Thank you