TQM-ISO 14000

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ISO 14000

TQM ASSIGNMENT-1

KATHIRVEL S - 215110098

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Contents1 ISO14000 – Introduction .................................................................................................... 2

2 History of Development ..................................................................................................... 3

3 Why have these Standards? ............................................................................................... 3

4 ISO 14000 family ................................................................................................................. 4

5 Environmental Management Systems ............................................................................... 6

5.1 What can be achieved? ........................................................................................................... 7

5.2 Framework for EMS (Plan-Do-Check-Act) ............................................................................... 8

5.3 Implementation in SME’s ........................................................................................................ 9

5.3.1 Reasons for not implementing EMS by SME’s ................................................................ 9

5.3.2 How should an SME go aboutimplementing? ................................................................. 9

5.4 Case Study ............................................................................................................................. 11

6 The Kids' ISO 14000 Programme ...................................................................................... 16

7 Benefits of ISO 14000 ....................................................................................................... 16

7.1 Operational Benefits ............................................................................................................. 16

7.2 Environmental Benefits ......................................................................................................... 17

7.3 Marketing Benefits ................................................................................................................ 17

7.4 Financial Benefits .................................................................................................................. 17

7.5 Regulatory Compliance ......................................................................................................... 17

7.6 Social ..................................................................................................................................... 17

8 Disadvantages ................................................................................................................... 18

9 References ........................................................................................................................ 19

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1 ISO14000 – INTRODUCTION

International Standards Organization published a comprehensive set of standards forenvironmental management. The ISO 14000 series standards apply a management systemsapproach to an organization ’s environmental issues. The ISO 14001 standard describes theverifiable core element of anorganization ’s environmental management system.Organizations that meet the requirements ofISO 14001 can be certified, thereby earning theright publicize their operations as meeting theinternational standard for an environmentalmanagement system. Other standards in the ISO14001 series provide guidance on specificaspects of environmental management.

The ISO 14001 standard applies the management systems concepts of total quality

management to the management of an organization ’s environmental issue. As in the caseof ISO 9000, itdoes not specify a level of environmental performance rather it describes theelements of amanagement system that can be expected to deliver continually improvingperformance.

ISO 14000 is similar to ISO 9000 quality management in that both pertain to theprocess of how a product is produced, rather than to the product itself. As with ISO 9000,certification is performed by third-party organizations rather than being awarded by ISOdirectly

This means what the organization does to:

Minimize harmful effects on the environment caused by its activities, Achieve continual improvement of its environmental performance.

It canhelp both public and private organizations in: Managing their interactions with the environment in a more effective, systematic

manner Saving money and staff time required to manage their environmental affairs Relating effectively to their neighboring communities and other stakeholders Improving their image among their customers and stakeholders

Engaging in a process of continuous learning

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4 ISO 14000 FAMILY The ISO established Technical Committee (TC) 207 in 1993 to develop the ISO 14000

seriesenvironmental standards. ISO member countries have their own correspondingtechnicalcommittees through which industry; the public, academia, and government

agencies provideinput.The ISO 14000 series fall into two main categories: (1) organizational management

systemStandards, and (2) product-related standards. Only one of these standards providesforcertification - ISO 14001 (Environmental Management System specification).Briefly stated, the ISO 14000 series covers the following areas:

Environmental Management Systems (14001, 14002, 14004) Environmental Auditing (14010, 14011, 14012) Evaluation of Environmental Performance (14031) Environmental Labeling (14020, 14021, 14022, 14023, 14024, 14025) Life-Cycle Assessment (14040, 14041, 14042, 14043)

Standard Number

Title ISO Abstract

ISO14001:2004

Environmental management systems – Requirements

with guidance for use

ISO 14001:2004 specifies requirements for anenvironmental management system to enable anorganization to develop and implement a policy and objectives which take into account legal requirements and

other requirements to which the organization subscribes,and information about significant environmental aspects.It applies to those environmental aspects that the

organization identifies as those which it can control and those which it can influence. It does not itself state specificenvironmental performance criteria.

ISO 14001:2004 is applicable to any organization that wishes to establish, implement, maintain and improve anenvironmental management system.

ISO

14004:2004

Environmental

management systems – General guidelines on

principles,systems and support techniques

ISO 14004:2004 provides guidance on the

establishment, implementation, maintenance and improvement of an environmental management systemand its coordination with other management systems.

The guidelines in ISO 14004:2004 are applicable toany organization, regardless of its size, type, location or level of maturity. While the guidelines in ISO 14004:2004are consistent with the ISO 14001:2004 environmental management system model, they are not intended to

provide interpretations of the requirements of ISO14001:2004.

ISO14020:2000

Environmental labels and declarations –

This International Standard establishes guiding principles for the development and use of environmental labels and declarations. It is intended that other applicable

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General principles

standards in the ISO 14020 series be used in conjunctionwith this International Standard. This International Standard is not intended for use as a specification for certification and registration purposes.

ISO

14021:1999

Environmental

labels and declarations – Self-declared environmental claims

Provides guidance on the terminology, symbols,

testing and verification methodologies that anorganization should use for self-declaration of theenvironmental aspects of its products and services"

ISO14024:1999

Environmental labels and declarations – Type Ienvironmental labelling -- Principlesand procedures

Provides guidance on the terminology, symbols,testing and verification methodologies that anorganization should use for self-declaration of theenvironmental aspects of its products and services.

ISO14025:2006

Environmental labels and declarations – Type IIIenvironmental declarations --Principles and

procedures

ISO 14025:2006 establishes the principles and specifies the procedures for developing Type IIIenvironmental declaration programmes and Type IIIenvironmental declarations. It specifically establishes theuse of the ISO 14040 series of standards in thedevelopment of Type III environmental declaration

programmes and Type III environmental declarations.ISO 14025:2006 establishes principles for the use of

environmental information, in addition to those given inISO 14020:2000 Type III environmental declarations asdescribed in ISO 14025:2006 are primarily intended for use

in business-to-business communication, but their use inbusiness-to-consumer communication under certainconditions is not precluded.

ISO140031:1999

Environmental management --Environmental

performanceevaluation – Guidelines

Provides guidance on the design and use of environmental performance evaluation, and onidentification and selection of environmental performanceindicators, for use by all organizations, regardless of type,size, location and complexity

ISO

14040:2006

Environmental

management – Life cycleassessment – Principles and

framework

ISO 14040:2006 describes the principles and

framework for life cycle assessment (LCA) including:definition of the goal and scope of the LCA, the life cycleinventory analysis (LCI) phase, the life cycle impact assessment (LCIA) phase, the life cycle interpretation

phase, reporting and critical review of the LCA, limitationsof the LCA, the relationship between the LCA phases, and conditions for use of value choices and optional elements.

ISO 14040:2006 covers life cycle assessment (LCA)studies and life cycle inventory (LCI) studies. It does not describe the LCA technique in detail, nor does it specify methodologies for the individual phases of the LCA.

The intended application of LCA or LCI results isconsidered during definition of the goal and scope, but

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the application itself is outside the scope of thisInternational Standard.

ISO 14043 Guidance Provides guidance on the interpretation of Life Cycle Assessment results in relation to the goal definition phaseof the Life Cycle Assessment study, involving review of the

scope of the Life Cycle Assessment, as well as the natureand quality of the data collected

5 ENVIRONMENTAL MANAGEMENT SYSTEMS

“ That part of the overall management system which includes organizationstructure, planning activities, responsibilities, practices, procedures, processes

and resources for developing, implementing, achieving, reviewing and

maintaining the environmental policy”

An environmental management system (EMS) is a systematic approach for managingan Organization’ s environmental issues and opportunities. Good or even best practicesalone donot make an EMS. The essential characteristic of an EMS is that its variouscomponents interactto provide measurable information enabling continual improvements.The systems approachmeans that processes are stable and repeatable, yield morepredictable outcomes and adapt newlearning to continuous improvement. The key systems components of an EMS are:

An Environmental Policy Statement actively promoted by senior management A Planning Process oriented toward integration of environmental with the

organization’s bus iness and operations management An Organizational Structure, responsibilities and accountability Implementation Systems and Operational Controls Measurement and auditing systems Systems for periodic Top Management Review of the EMS

ISO 14004:2004 provides guidelines on the elements of an environmentalmanagement system and its implementation, and discusses principal issues involved.

ISO 14001:2004 specifies the requirements for such an environmental management

system . Fulfilling these requirements demands objective evidence which can be audited todemonstrate that the environmental management system is operating effectively inconformity to the standard.

ISO 14001 is the only standard intended for registration by third parties. All theothers are for guidance. ISO 14001 is a management standard, it is not a performance orproduct standard. The underlying purpose of ISO 14001 is that companies will improve theirenvironmental performance by implementing ISO 14001, but there are no standards for

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performance or the level of improvement. It is a process for managing company activitiesthat impact the environment. Some unique and important characteristics of ISO 14001 are:

Comprehensive: all members of the organization participate in environmentalprotection, the EMS considers all stakeholders, and there are processes to identify all

environmental impacts.Proactive: it focuses on forward thinking and action instead of reacting to command

and control policies.Systems approach: it stresses improving environmental protection by using a single

environmental management system across all functions of the organization.

5.1 What can be achieved?ISO 14001:2004 is a tool that can be used to meet internal objectives:

Provide assurance to management that it is in control of the organizationalprocesses and activities having an impact on the environment

Assure employees that they are working for an environmentally responsibleorganization.

ISO 14001:2004 can also be used to meet external objectives: Provide assurance on environmental issues to external stakeholders – such as

customers, the community and regulatory agencies Comply with environmental regulations Support the organization's claims and communication about its own environmental

policies, plans and actions Provides a framework for demonstrating conformity via suppliers' declarations of

conformity, assessment of conformity by an external stakeholder - such as a businessclient - and for certification of conformity by an independent certification body.

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5.2 Framework for EMS (Plan-Do-Check-Act)The EMS framework has five majorsections which are organized along the Plan, Do,

Check, Act model commonly associated withTotal Quality Management.

EMS Management Review

Checking and Corrective Action

EMS Implementation and Operation

Environmental Policy

Planning Process

Components:1. Identification of the Municipality ’s or Facility ’s EnvironmentalAspects

2. Procedures to Identify Applicable Environmental RegulatoryRequirements andVoluntary Codes and Principles to Which theMunicipality or Facility Subscribes3. Setting Environmental Objectives and Targets4.Environmental Management Programs for Objectives and Targets

Components:1. Organizational Structure and Responsibilities2. Operational Controls3. Training, Awareness, and Competence4. Communication5. EMS Documentation6. Document Control7. Emergency Preparedness and Response

Actions:1. Monitoring and Measurement2. Non-Conformance, Corrective, and Preventive Action3. Records4. EMS Audit

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5.3 Implementation in SME’s Small and medium- sized enterprises(SME’s) play a key role in theeconomies of most

countriesaround the world, making importantcontributions to economic growthandemploying significant numbers of people. Collectively SME’s cause significantimpacts on

the environment by their activities, productsand services

5.3.1 Reasons for not implementing EMS by SME’s

Lack of awareness and/or denial that they cause significant environmental impacts; Resource constraints (including financial, time and personnel); Lack of incentives; Inappropriate tools and techniques and a lack of skills, and Lack of guidance and support on how to implement an EMS that would meet the

requirements of ISO 14001 and the European Union’s Eco - Management and AuditScheme (EMAS).

5.3.2 How should an SME go aboutimplementing?

Getting and maintaining management commitment Involve people at all stages of implementation in understanding and identifying

opportunities to drive the EMS forward Create an implementation team, which requires time and effort from key members

of staff

It will be easier if one canunderstand and demonstrate to othersthe benefits forone’s organization. Start by considering the drivers that could influence organization toestablishan EMS. These could be:

Cost savings Risk management Marketing opportunities Interested parties

The baseline assessment

Making any assumptions about where onecanstart easily make the rest of the journey a fraught nightmare. This is as true of EMS implementation projects as it is of anything else in life. For that reason, it is worth carrying out a thorough, ground clearingbaseline assessment of your existing management practice and environmental performance.Many companies are surprised at how much they already have in place – though it may notalways carry the label “environment” – and others get to know how much more they haveto do than originally anticipated.

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Developing a draft environmental policy

The environmental policy is what really drives the whole of one’s EMS, and whenfinalized, it becomes a publicly available declaration of your intentions and commitment toimproving your environmental performance.

At this stage of EMS implementation, however, a draft policy simply helps to providea focus for the further development of one’s EMS, and the document does not have to beseen by anyone outside the organization.

Developing environmental indicators

Measuring something is not a replacement for managing it, but without gettingsome form of reliable feedback through units of measurement, tackling environmentalissues can be a formless task that becomes difficult to justify in terms of time spent. Just aswith all other areas of one’s business, performance data and indicators help keepeveryone’s eye on the ball, make sure that one’s efforts are contributing to the core of thebusiness and can help when it comes to reporting internally and externally onenvironmental matters. Policy already commits the company to continual improvement inenvironmental performance, so Environmental Performance Indicators (EPI), though not astrict requirement of ISO 14001, can maintain the business relevance of one’s EMS.

Identify key environmental costs and benefits to the organization (e.g. waste, energyuse, water use, other raw material use).

Identify any other key concerns to the organization or key interested parties (e.g.potential prosecutions, topics of complaint, and areas of bad publicity).

Develop measures of performance that are achievable (or already in use), and thataccurately reflect the area of concern (e.g. litres of water used, tonnes of waste sentto landfill, kWh of electricity used, tonnes of carbon dioxide emitted). Correspondthis with levels of activity (e.g. tonnes of production, km travelled, hours worked)where appropriate to provide comparable figures for the future.

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5.4 Case Study

Building an Environmental Management System: H-R Industries' Experience

This bulletin highlights the following pollution Prevention Work Practices:

Do You Need an EMS? First Steps in Creating and EMS Links Between ISO 14001 and ISO 9001 The H-R Industries Experience

1. Environmental Policy2. Criteria-Planning3. Implementation and Operation4. Checking and Corrective Action5. Management Review

Lessons Learned About the EMS Process Acknowledgements

Creating an environmental management system (EMS) might seem like anoverwhelming task, especially for a small or medium-sized company, but many of theelements needed for an EMS may already be in place at your facility. Such elements as yourprocedures to track environmental compliance or your state-required pollution preventionplans can be used directly to give you a significant head start for developing your EMS.Many printed wiring board (PWB) manufacturers are paying particular attention to EMSs,

since they are the basis of ISO 14001 certification.One company, H-R Industries, found that their existing ISO 9000 Quality

Management System gave them a significant advantage in ISO 14000 certification. H-RIndustries became the first PWB manufacturer in the U.S. to obtain ISO 14001 certification.The company was established in 1976 and is a wholly owned subsidiary of McDonaldTechnologies, Inc. With approximately 300 employees at facilities in Richardson andBonham, Texas, the company produces a wide range of multilayer boards.

5.4.1 Do You Need an EMS?

As companies strive to improve their management of environmental issues andincrease profits at the same time, many have found that an EMS can do more than improvetheir environmental performance - it can help them meet their business goals too. Byproviding a systematic way to review and improve operations for better environmentalperformance, and EMS can help a company use materials more efficiently and streamlineoperations. Other benefits of establishing an EMS have included:

Companies that have implemented EMSs have experienced benefits such as:1. better environmental performance

2. cost savings in operations3. increased efficiency of operations

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4. lower insurance costs5. improved public relations

Even companies not pursuing certification are using the ISO 14001 model for their

EMSs because it is quickly becoming the industry standard for environmental management.By basing your EMS on the SO framework, you can go on to apply for certification under ISO14001, if it makes sense for your company. Any company can reap the benefits of an EMS,whether or not the company plans to obtain ISO certification.

5.4.2 First Steps in Creating an EMSGetting management buy-in and assessing your current practices up-front will save

you a lot of time when developing your EMS.

Gain management commitment. Upper management can demonstrate their commitmentby playing an active, visible role in the EMS implementation process, providing funding andallocating resources, and promoting employee awareness and motivation. An EMS shouldbe viewed as a tool to achieve continuous environmental improvement, rather than daily"fire fighting" just to keep up with regulatory requirements.

Review your current environmental programs. Once you have management commitment,the next step is to co nduct and document a preliminary review of your company’s currentenvironmental programs and management systems. The process includes reviewing yourexisting environmental management policies, operating procedures, and training programsas well as your methods for identifying your regulatory requirements.

Determine what's missing. Next you need to evaluate how closely existing proceduresconform to requirements of an ISO 14001 EMS. Such a "gap analysis" identifies the actionsnecessary to build your EMS. Too do this; you'll need to compare your existing proceduresto the five main stages of an ISO 14001 EMS.

1. Environmental Policy 2. Planning3. Implementing and Operation4. Checking and Corrective Action5. Management Review

Repeating these five steps forms a cycle of continuous EMS improvement, with theoverall goal of improving environmental performance.

5.4.3 Links between ISO 14001 and ISO 9001If your company is ISO 9000 registered, the gap analysis may reveal that many of the

materials already prepared for your quality system will be helpful in developing your EMS.This is because ISO 9000 and ISO 14000 use similar management frameworks. The ISO 9001

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standard is used for comparison in this case study because it is the most comprehensive of the ISO 9000 series of standards. Most of these comparisons are also applicable to facilitiesregistered under ISO 9002.

The most direct linkages with ISO 9001 occur within three phases of the EMS:

Implantation and Operation, Checking and Corrective Action, and Management Review. Theelements addressed within these phases such as organizational structure and responsibility,training, documents, have direct parallels within the ISO 9001 system. In some cases,however, there is no direct link between ISO 14001 and ISO 9001.

5.4.4 The H-R Industries ExperienceH-R Industries has been active in reducing the environmental impact of its

operations in past years through changes such as using glycol-free strippers and aqueoussolder masks. The company viewed the creation of a formal EMS and ISO 14001 certification

as a way to achieve discipline in its environmental programs, incorporate environmentalresponsibility into all job descriptions, demonstrate industry leadership, and gain amarketing advantage.

When in-house staff at H-R Industries conducted a gap analysis, they found that theywould be able to borrow significantly from their ISO 9002 Quality Management System. Theoverlap included using the same forms and stamps to indicate document approval, andusing the same procedures and personnel for documentation control.

In general, the company used the same documentation system for writing EMSpolicies and procedures as it had for its quality program, Specific examples of how H-R

Industries used its quality system to develop several EMS elements are described below:

Environmental Policy H-R Industries modified its Quality Policy to include its environmental policy. The

policy was enlarged to poster-size, signed by all employees, and posted as a reminder of thecompany's commitment.

PlanningA key element of an effective EMS is identifying the environmental aspects of your

company's activities, products, and services, and determining which aspects have significantimpacts on the environment. These "significant aspects" form the basis for setting yourenvironmental objectives. Although there is no parallel element in ISO 9002, H-R Industriesextended its ISO 9002 purchasing policy to address potential environmental impacts bymaking suppliers and contractors aware of the environmental aspects associated with theirproducts. For example, the formality of an EMS provided the incentive to work with achemical supplier to convert their permanganate bath maintenance procedure. Sodiumhypochlorite additions were replaced by permanent electrodes in the solution for electroregeneration, extending bath life 2 to 3 times. This change resulted in reductions in

hazardous waste generation material handling reporting, and recordkeeping, Annual savingstotalled over $32,500.

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Implementation and operationEssential to both quality and environmental management systems is the assignment

of responsibility, authority, and adequate resources. To make the most of limited resources,H-R Industries assigned the same individuals responsibility for both quality and EMS

elements where there was overlap. For example, the Safety/Health Officer provides trainingrequired by ISO 9002 and ISO 9001. Documentation and records for the Quality andEnvironmental Management Systems are controlled and maintained by the same individual.

Checking and Corrective

H-R Industries transferred its ISO 9002 procedures for making corrective requestsdirectly to its EMS. The EMS Manual simply refers to the Corrective Action Request formalready in use for quality. For example, such a form might be used for a tanks leak. Similarly,H-R Industries incorporated the records control and audit procedures established under ISO

9002 into its EMS.

Management Review

Management must periodically review the EMS to evaluate its suitability andeffectiveness. ISO 9001 contains the same requirement. Although there is some overlap inpersonnel on the quality and environmental review committees at H-R Industries, the twosystems are reviewed separately. The review format and control of meeting records,however, it is the same, H-R Industries feels that smaller companies may have an advantagein the review process in that the committees may be composed of the same personnel,

allowing both quality and environmental systems to be reviewed at the same time.

5.4.5 Lessons Learned about the EMS processThe process of developing an EMS for a small or medium-sized company need not be

overwhelming. H-R Industries' experience shows that a company can use its existingenvironmental policies and procedures, and those developed for ISO 9002 registration, tohelp build an EMS that is integrated with its quality assurance program. H-R Industries'advice is to begin with simple, achievable goals, and focus in programs where there isobvious economic benefit. As our EMS matures, the procedures and programs can be

expanded to further improve environmental performance and to continue integration of theEMS into other business functions.

Time required developing and maintaining the EMS: The time required to implement an ISO 14001 EMS depends on the current status if

your company's environmental programs, the resources your company is willing to commit,and whether your organization is ISO 9000 registered. At H-R Industries, it took about 18months to obtain certification. During the first year it took the equivalent of one fourth of an employee's time for preliminary planning and exploring issues. The final 6 months

required the time-equivalent of 1.5 employees to implement the EMS. For a companywithout a well-developed system, implementation may take about 2 years. At H-R

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Industries, one full time employee maintains both environmental and quality systems;several other employees have EMS responsibilities requiring the time equivalent of anadditional half-time employee.

Certification cost:At H-R Industries, certification cost $18,000, which included preliminary and on-site

audits, follow-up audit for deficiency, audit report, registration fee, and auditor time andexpenses. H-R Industries saved on auditor expenses by scheduling the ISO 14001certification audit and the ISO 9002 six-month surveillance audit at the same time and withthe same firm.

5.4.6 AcknowledgementsEPA's Design for the Environment Program would like to thank H-R Industries for

participating in this case study, along with DfE PWB Project participants from Circuit Center,Inc., Concurrent Technologies Corp., who provided advice and guidance.The U.S. Environmental Protection Agency's (EPA's) Design for the Environment (DfE)

Printed Wiring Board Project is a cooperative, non-regulatory effort in which EPA, industry,and other interested parties are working together to develop technical information onpollution prevention technologies specific to the PWB industry.

To date, the DfE Project has focused on conducting a comprehensive evaluation of alternative technologies for making through-holes conductive. The Project is now evaluatingalternatives to the hot-air-solder-levelling process. By publishing the results of these

evaluations, DfE is able to provide PWB manufacturers with the information to makeinformed business decisions that take human health and environmental risk intoconsideration, in addition to performance and cost.

What is the Design for the Environment (DfE)Printed Wiring Board Project?The U.S. Environmental Protection Agency's (EPA's) Design for the Environment (DfE)Printed Wiring Board Project is a cooperative, non- regulatory effort in which EPA, industry,and other interested parties are working together to develop technical information onpollution prevention technologies specific to the PWB industry.

In addition to this case study, the DfE PWB Project has prepared other Case studies thatexamine pollution Prevention opportunities for the PWB Industry. All case studies are basedOn the experiences and successes of Facilities in implementing pollution Preventionprojects. The other case Study topics available include:

Pollution Prevention Work Practices On-Site Etchant Regeneration Acid Recovery andManagement Plasma Desmear Reusing Micro etchant Pollution Prevention BeyondRegulated Materials Identifying Objectives for Your Environmental Management System

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6 THE KIDS' ISO 14000 PROGRAMMEDevelops environmental awareness among children and young peopleTeaches them to implement environmental management based on the ISO 14000approach in their homes and communities, and

Opens them to the value of networking with young people in other schools,communities and countries in order to bring the force of collective action to globalenvironmental issues.The Kids' ISO 14000 Programme is a powerful learning tool. Here and now, it helpschildren to achieve measurable environmental results on their own doorsteps. Fortomorrow, it forms responsible, environmentally mature citizens with a globalperspective.

7 BENEFITS OF ISO 14000The ISO 14000 standards are practical tools for organizations who are not satisfied

with mere compliance with legislation – which may be perceived as a cost of doing business.They are useful tools for proactive organizations who understand that implementing astrategic approach can bring return on investment in environment-related measures.

The systematic ISO 14001:2004 approach requires the organization to take a hardlook at all areas where its activities have an environmental impact. A properly designed ISO14001:2004 Environmental Management Systems (EMS) allows efficient identification of opportunities for cost savings. It can trigger procedural and/or technological changes thatreduce the total cost of a product or improve its value.

Some of the benefits of implementing an ISO 14000 Environmental ManagementSystem (EMS) in accordance with the ISO 14000 standards include:

7.1 Operational Benefits Efficiency, discipline and operational integration with ISO 9000 Greater employee involvement in business operations with a more motivated

workforce Easier to obtain operational permits and authorizations Assists in developing and transferring technology within the company

Helps reduce pollution Fewer operating costs Savings from safer workplace conditions Reduction of costs associated with emissions, discharges, waste handling,

transport & disposal Improvements in the product as a result of process changes Safer products

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7.2 Environmental Benefits Minimizes hazardous and non-hazardous waste Conserves natural resources - electricity, gas, space and water with resultant cost

savings

Prevents pollution and reduces wastage

7.3 Marketing Benefits Demonstrates to customers that the firm has met environmental expectations Meets potential national and international government purchasing requirements Delivers profits from marketing "green" products Provides a competitive marketing tool Improves international competitiveness

7.4 Financial Benefits Improves the organization’s relationship with insurance companies Elimination of costs associated with conformance to conflicting national

standards Process cost savings by reduction of material and energy input Satisfying investor / shareholder criteria Helps reduce liability and risk Improved access to capital

7.5 Regulatory ComplianceISO 14000 requires evidence of working processes to maintain compliance with laws

and regulations. These processes can help companies identify where they are out of compliance and take action. Regulators may favor organizations with a ISO 14000 registeredEMS. Improved compliance with legislative and regulatory requirements could reducepenalties and redemption costs. An ISO 14000 EMS demonstrates to regulatory agenciesthat the organization is proactive about reducing pollution and committed to continualimprovement.

7.6 SocialISO 14000 helps create:

A common language and way of thinking about environmental aspects which canhelp companies, communities, governments, and organizations communicate andwork together.

Cleaner air, waters, and soils. Longer resource life through reduced usage. Progress toward a sustainable culture. Less waste in land fills.

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8 DISADVANTAGESSome of the negative aspects and potential disadvantages of the ISO 14001 EMS include thefollowing:

1. It is a procedural as opposed to performance standard; therefore, by itself EMS does notguarantee performance orcompliance. 14001 merely describes a process which should leadtowards improved performance and compliance with environmental regulations.

2. There are differences in the definitions of pollution prevention in ISO 14001 and thePollution Prevention Act. The Pollution Prevention Act defines pollution prevention assource reduction with recycling and treatment as less desirable “end -of-pipe” alternativeswhereas ISO considers recycling and treatment as pollution prevention.9 The implications of this difference are that any entity adhering to ISO 14001 must be mindful of the differencesbetween the regulations to which it is subject and the ISO guidelines, and address them.

3. There is a dearth of information on results of ISO implementation. On the other hand, thiscan be an advantage in that the facility that adopts this EMS can be ahead of the game andbecome a trendsetter.

4. There is risk in adopting the standards because they may not be accepted as widely asexpected in the United States; however, acceptance is highly probable because of thestandard’s popularity overseas. The work and time invested in the ISO process should yieldinformation easily transferable to all reports that are required by regulatory or other bodiesrequesting documentation of environmental impacts.

5. The National Pollution Prevention Roundtable, a U.S. organization with members fromvarious governmental agencies within the 10 EPA regions, expresses the sentiment of manyin the environmental community that industry developed the standard without sufficientinput from the environmental community and public interest organizations.

6. Although the standard directs an organization to make environmental policy available tothe public, the National Polution Prevention Roun dtable found that “the standard does notrequire sufficient public disclosure of a firm’s environmental impacts.”

8/4/2019 TQM-ISO 14000


9 REFERENCES

1. ISO 14000 family of standards; Created by Lorne Duquette, 20092. The Big Picture about Environmental Management Systems by Lawrence D.

Fredendall; Department of Management, Clemson University 3. To building an EMS by John Sedlak; Smithers Quality Assessments; published on: June

20, 20054. Taking the first step in environmental management by MARTIN BAXTER; ISO

Management Systems – July-August 20045. Environmental Management Systems: The ISO 14001 Approaches by Julie Woosley;

EMS Development Course for Government Agencies6. www.iso.org7. www.trst.com8.

www.smithersregistrar.com9. http://www.quality.co.uk/iso14000.htm10. http://www.kcg.com.sg/benefits-iso14000.html

TQM-ISO 14000

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Transcript of TQM-ISO 14000