Swiss Post March 2016

Swiss Post combines the physical and digital worlds

E-commerce – one-stop integrated solutions

Swiss Post is the only provider in Switzer-land to offer you a complete range of services incorporating the entire e-commerce value chain. Online retailers can now outsource all of their online business from order processing, market-ing, payment, end-to-end logistics and customer service to Swiss Post, following the launch of the YellowCube logistics solution. Its centerpiece is a fully auto-mated storage and picking facility. Online sellers can opt for an all-in solution, or choose certain modules only, enabling them to focus on their core business of buying and selling. Online shopping made easy Swiss Post offers a single Swiss Post login that allows customers to reg-ister in various online shops. This means the online shops no longer need their own address management. Online shoppers in turn benefit from registering delivery addresses only once and individually directed deliveries.

More information: www.swisspost.ch/ e-commerce

eHealth – linking healthcare profes-sionals to cover all patients’ needs

Since the beginning of digitization, Swiss Post has played an important role as a hub at the interface between the physical and digital worlds. It enjoys a high level of customer confidence in transporting physical information, which also enables it to send digital information such as sensitive medical data.

Since 2013, Swiss Post has been market-ing its “vivates” modular eHealth plat-form, with five solutions allowing the secure exchange of electronic patient records: – vivates Patient Record. Access to

patient data in compliance with data protection requirements

– vivates Referral. Simple and efficient hospital transfers

– vivates Care Plan. Effective coordina-tion of care measures

– vivates Medication. Reliable medica-tion thanks to clear prescriptions

– vivates Report Transfer. Secure trans-fer of medical documents

More information:

www.swisspost.ch/vivates

Intelligent automation – greater efficiency in document solutions

Within intelligent automation SPS has taken on a pioneering role as Europe’s second largest BPO service provider in document solutions. The new intelligent document solutions systems are already being tested internationally in several pilot projects.

The strength of intelligent automation is especially evident in processes that are constantly repeated. For example, with data entry and checking as well as the validation of data and information. Intel-ligent automation will truly revolutionize these processes and allow data to be input automatically and in the correct format into various IT, accounting and analysis systems. With this in mind, SPS will use intelligent automation within document solutions in the future that will gradually take on new tasks and operate with extreme precision. The systems learn continuously and change dynamically with every step.

More information in the Interview with Jörg Vollmer, CEO Swiss Post Solutions

Swiss Post March 2016

Post CH Ltd Group Wankdorfallee 4 P.O. Box 3030 Berne Switzerland Tel. +41 848 888888 www.swisspost.ch

Smart shuttles – shaping the mobility of the future

PostBus is the market leader in public bus transport in Switzerland and is becoming a fully integrated provider of sustainable and combined mobility. PostBus is testing state-of-the-art technologies on behalf of Swiss Post to find new mobility solutions for public transport and at the interface with private transport options. PostBus wants to find out whether and how self-driving vehicles can provide new types of mobility in the regions.

The first test-runs of self-driving vehicles have taken place in Switzerland. In an initial phase, specialists tested the two vehicles on private land. If the relevant authorities approve the pilot project, the autonomous shuttles will operate in pub-lic areas from spring 2016. Passenger routes are planned in the pedestrian zone and shared space in the center of Sion, the capital of Valais, and to the Valère and Tourbillon castles.

More mobility solutions

- App for car sharing opportunities - Fuel cell Postbuses on scheduled routes - DynPaper: electronic timetables at the click of a button - Combined mobility thanks to 118 Pub-liBike stations throughout Switzerland

More information: www.postbus.ch

Campus – Swiss Post boosts ICT training

As one of Switzerland’s biggest employ-ers, Swiss Post needs good internal spe-cialists, especially in the field of ICT. In the summer of 2015, to counteract the im-pending shortage of skilled workers, Swiss Post opened its ICT Campus in Berne to strengthen IT training. IT appren-tices complete one year of basic training there before continuing their training in various IT units at Swiss Post and Post-Finance.

Together with the Swiss Distance Univer-sity of Applied Sciences (FFHS), Swiss Post has offered the new Bachelor’s degree with integrated practical training (PiBS) since 2015. This form of study enables students to acquire a degree from a uni-versity of applied sciences while directly entering the world of work. The training lasts four years and, along with one year of basic training in IT, also includes stages of study geared towards the various (IT) units at Swiss Post and PostFinance.

66 ICT training placements for 2016 For the apprentices starting in summer 2016, 66 young people can choose train-ing placements in ICT.

More information: www.swisspost.ch/lehrstellen

Modern technology – using drones in logistics

In summer 2015, Swiss Post tested the practical use of drones in logistics. The possible areas of application offered by drone technology are very diverse, rang-ing from delivery in peripheral regions to the express delivery of goods. Swiss Post used these tests to gain initial experience with drone technology and to examine the cost-effectiveness of these business ideas, such as the possibility of last mile parcel delivery. With the tests, Swiss Post is positioning itself at the very forefront of this pioneering technology for logistics.

Until the time of their realistic commercial use, there are various requirements which need to be clarified. These include the legal framework and technical limitations such as limited battery life.

You can find more infor-mation in the Press release of 7.7.2015