OTM Training Tips -...
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OTM Training Tips
Transcript of OTM Training Tips -...
OTM Training Tips
Agenda
Who we are…
can we talk about OTM training?
What’s available?
Basics and set up
Training content
Training tips
Company
Tsol is a boutique firm focus on Supply Chain
solutions, our most representative projects
include:
enterprise software selection
business strategy
logistics process reengineering
implementation of systems for the management of
warehouses (WMS), transportation (TMS), fleets
(FMS), and routing (R&S).
Company
Tsol has executed successful projects in the
US, Mexico, Brazil, Colombia, Chile, Argentina
and Europe serving companies in different
sectors including 3PLs, carriers, distributors,
consultancies, manufacturers, retailers and
technology vendors.
What we have done (on the training side)
Book
Publisher/Distributor
(USA)
Super Cool
Bottler/Distributor
beverage company
(USA/CAN)
Fluffiest Bakery on the
world (MEX)
Super solid Steel
Company (MEX)
Oil and Lubricant
Distributor Company
(MEX)
Parcel Company (COL)Training for Oracle
University
(USA/MEX/CHL/ARG)
What’s available?
On Line
• Oracle
– Live Virtual Class, Self Pace
– TOIs and Knowledge Zone (restricted access)
• Consulting Firms
– E-Course
Classroom
• Oracle Classroom Training
• Oracle Boot Camps (for partners)
• Consulting Firms On Site Training
Develop your own
What’s available?
Core Competence
Systems Integration
Financials (settlements)
Sourcing
Agents
What’s available?
TOIs
These are high-level implementation-
focused presentations covering
new/changed features from a business
perspective.
Basics and set up
Self develop
If you decide to develop your own, first thing
you’ll need is a training environment,
otherwise is not training, is just another PPT
presentation
If you don’t have one, and do not have the
resources to install one, you can always rent
one just for the training time
Basics and set up
Logistics
Course size / timing
Space / # attendees
Computers / Hardware
Instance (direct or VPN)
Basics and set up
Logistics
Projecting, not just for power point, but to
point out fields menus, clicking…
Basics and set up
OTM Training environments
Special environment?
What kind?
Basics and set up
OTM Training environments
Access and availability
Basics and set up
Who is driving?
Who is the right one?
Tech?
Functional?
Pro Trainer?
Training content
Focus on your audience
Basic training for End Users should be very
specific
Overall view and how it works should be brief,
not too deep into configuration details and/or
how OTM works
Training content
Focus on your audience
OTM Super Users
As much as the training is a good percentage
of the success for these profiles, the skill set
and background is also a key factor to develop
reliable super-users.
Training content
When to train?
OTM Super Users
Get them to get a feeling of what is to
configure objects, so they can get a good
“taste” of what the application can do, and
what is the effort level to do it
Training content
What are the MUST learn topics
OTM 101
Distance / Time
Rates
Itineraries
• Equipment
Shipment Planning
Loading data via CSV (flat files)
Training content
What are the useful topics
OTM Core functionality
Get to know how it works but don’t expect to master it
Domains Business Monitors
ITEMs Indicators
Agents Logs
Events
Settlements
Fleet Management
Training content
Training structure
% of theory vs. % of hands on labs
Training content
Exercise Lab / hands on
Make sure:
Exercises are not to complex, not too easy
Lab make sense or at least is close to the
attendee’s business process
Pre-config environment so that most of the
exercises do get expected results, and some
that show what happens when some
configuration piece is missing
Training content
Show them how to trouble shoot
Show them the Help Menu and how to use it
Training content
Don’t worry about details and specific
scenarios audience might ask
Training tips
I usually have the url to get to TOIs and/or OTM
related material, because they always ask to
get that
Admin Guides, Install Guides and
documentation are always a request
INDEX (table catalog) is a must for super users
Training tips
A good way of knowing how good is the
training, is the final exercise results
But you should always ask for feed back so
you can improve your training
Thanks
Questions?
Norman Fontes
Office.52+ 33 3587 3142
Mobile: 52+ 133 3849 8118
Please come to
our booth at the
end of the hall or
go to
www.tsolco.com
