© 2009 Corpor ation Proprie...

Copyright ©2010, Oracle. All rights reserved.

Oracle & Kraft Confidential

© 2009

Oracle

Corpor

ation –

Proprie

tary

<Insert Picture Here>

Fusion Transportation Intelligence (FTI)

Gregg Lanyard OTM SIG 2011

OTM Product Strategy Philadelphia, PA

Copyright ©2010, Oracle. All rights reserved. 3

Agenda

• FTI Overview

• Emerson Use Case

• FTI Roadmap

• Additional Resources


Fusion Transportation Intelligence (FTI)

• Transportation-specific business intelligence

– Common platform with OTM

– OBIEE infrastructure

• Dashboard views of metrics

– “Stop-lighting” for quick identification of status

• Flexibility to slice and dice data

• Drill-down from summary reports into operational data

• User-defined ad-hoc queries

• Alerts and notifications based on metrics

• Embedded BI integrates operational processes and analytics

Benefits• Better business insight for the logistics organization

• Decreased TCO, reduce IT burden

• Embedded within the OTM platform


FTI – ‘Need to Know’ Visibility

Long Term Goals

Short Term Goals

Day-to-Day Operational Goals

Summarized Metrics

Summarized Metrics with Drill Down

Detailed Data

Monthly

Weekly

Daily

C-Level Management

Mid Level Management

Business

Analysts


Oracle & Kraft Confidential 66

What can I do with FTI?Dashboards and Reports


• Actuals

• Obtained from operational data

• Targets

• Expected performance, entered by the user or derived

• Industry Benchmarks

• Entered by the user or derived

• Forecasts

• Entered by the user or derived

What can I do with FTI?Monitoring


What can I do with FTI? Ad Hoc Queries

2. To add it to a

column in the criteria

tab

1. Click on an FTI

metadata entry


FTI Data Flow Diagram

OTM Operational

Database

(OLTP)

Replicated

Operational

Database (ROD)

Optional in 6.2

Syn

c

Pro

ce

ss

Historical

Database (HD)

OBI EE

ServerETLODI Server

FTI User

Emerson Confidential

Fusion Transportation Intelligence at EmersonDon Sorg

Maurice Noellsch


Agenda

Who is Emerson

Scope & Process Flow

Implementation Challenges

Dashboard Reporting

Upgrade to 6.2 In Process

11


Emerson At-a-Glance

$21 Billion in sales (2010)

Diversified global manufacturer and technology provider

Approximately 129,000 employees worldwide

Headquarters in St. Louis, Mo.NYSE: EMR

• Manufacturing and/or Sales Presence in More than 150 Countries

• 240 Manufacturing Locations, 160 Outside the U.S.

• No. 117 on 2010 FORTUNE 500 List of America’s Largest Corporations

• Founded in 1890

12


Emerson Divisions & Product BrandsOver 60 Divisions…

13

Over 130 Division Managed ERP Systems

http://www.tescom.com/

http://images.google.com/imgres?imgurl=http://www.melrow.nl/images/knurrlogo.gif&imgrefurl=http://www.melrow.nl/partners.htm&h=72&w=240&sz=11&tbnid=TM7oELldk6GNIM:&tbnh=31&tbnw=104&hl=en&start=6&prev=/images?q=knurr+logo&svnum=10&hl=en&lr=&sa=N

Emerson Confidential14

Emerson OTM / FTI EnvironmentFootprint

Single Instance Across Emerson to Support:

Global Rate Engine

– Single Repository for All Preferred Carrier Rates

– Parcel Rates Out of Scope

Transportation Reporting

– Replace Legacy Freight Reporting System

– Report Data Captured By 3rd Party Payment Provider

Not Operationally Planning Shipments

– Future Phase

Combining Rates and Invoice Data Provided an

Opportunity to Advance Our Reporting Capabilities


Audit Invoices

Capture Data

Pay Carrier

~100k Invoices per Week

Ca

rrier In

vo

ice

s

Carriers Audit & PaymentService Providers ~300 Internal Users

Global Rate Engine

Capture Data

Manage Rates & Contracts

Perform Rate Inquiry


(FTI)

Run Reports

Conduct What-if-Analysis

Measure Performance

Transportation Management

Carrier Rates& Contracts

Emerson

Paym

en

t, Sh

ipm

en

t,an

d In

vo

ice D

eta

il

Emerson OTM / FTI EnvironmentData Flow

System Captures Data & Provides a Single Source of

Information With Extensive Data Analysis & Reporting


Emerson OTM / FTI EnvironmentIntegration Process

3rd Party

Freight

Payment

Provider

Create

Location,

Shipment &

Invoice XML

Transportation Management

• Locations

• Identify New Locations

• Create Location XML

• Shipments

• Determine New Shipments

• Create Shipment XML

• Invoices

• Create Invoice XML

• Plan Shipments to

Determine Optimal

Carrier & Mode

• Rate Shipment with

Actual Carrier

• Match Invoices to

Shipments

16


Emerson OTM / FTI EnvironmentBasic Information

Started on Version 6.0 in 2009

Current Version 6.0.2 / Upgrading to 6.2.1

Centrally Hosted by MavenWire

Seven Years of Data Loaded

– 14,600,000 Invoices

– 14,500,000 Shipments

– 2,500 Carriers

– 200 Active Rate Offerings & 140,000 Rate Records

– Current DB Size 800 GB

Over 300 Users Globally

17


Emerson Transportation Intelligence Implementation Challenges (Functional)

Identify User Capabilities

– Standard Dashboard Reports to Accommodate Diverse User Groups

– Empower Advanced Users with Adhoc Query Capability

Eliminate Use of Databases and Spreadsheets Outside of System

Performance – Perception vs Reality

– Actual Performance Improved Compared to Legacy System, But…

– Perception of Dashboard Analytics is Slow (Users Expect Immediate Results)

18


Emerson Transportation Intelligence Implementation Challenges (Technical)

Did Not Use Out of Box (OOB) Dashboards

– OOB Dashboards Based on Operational Use of OTM

– Emerson Freight Analytics More Financially-focused:

• Reporting by Business Group Hierarchy

• Analysis of Accessorial Charges

• Shipment Cost Post-audit Analysis

Amount of Invoice/Shipment Data Required Extensive Performance Tuning

– ETL Load Process (5-years history + ongoing)

– FTI Queries

19

Ongoing Performance Tuning Required


Emerson Transportation Intelligence Implementation Challenges (Technical)

Extensions to Out of Box Schema

– Not All OTM Data Reportable in FTI

– Added Columns to Several Existing Tables

– Created 3 New Tables

Optimal Setup and Tuning of OBIEE

– Limited OBIEE Expertise Within Emerson

– Optimizing Dashboard/Query Design For Performance

• Maintenance & Tuning of Primary Analytics File

• Correct Use and Setup of Caching

20

Experienced OBIEE Resource Essential

When Implementing & Supporting FTI


Emerson Transportation Intelligence Dashboard Reports

Custom Dashboards Support Diverse User Group

Selection Criteria to Allow User Specific Reports

21


Emerson Transportation Intelligence Example Dashboard Reports

Freight Spend by Mode Freight Spend by

Business GroupEDI vs. Paper

Accessorial Spend Analysis

Audit Payment Information Through Dashboards

Total Paid by Carrier

Actual Data Not Shown


Upgrade to 6.2Initial Findings/Challenges

Global Rate Engine

– Saved Queries in RIQ Shared Across All Users


– Implementation of New OTM to FTI Integration

• Oracle Data Interchange (ODI)

– Reference Numbers Restructured to Report More Than Three

• Modification of Analytics File Required to Provide “Flat” View to Users

• Initial Testing Results Show Impact on Performance

23


Improvement Opportunities

Minimize Need for Extensive OBIEE Expertise for Implementation and Support of FTI

Integrated Oracle Support for OTM and FTI: Take the Customer Out of the Middle

Improve Performance Tuning Toolset for FTI Queries and Data Load Processes

Non-Custom Purging Functionality for FTI

24


Highlights

• 6.0

– Over 300 new facts and dimensions added across objects

• Shipment, invoice, quote, order release, carrier,

capacity, bulk plan

– Embedded BI links historical reporting to operational

planning

• 6.1

– Green dashboard for sustainability metrics

• 6.2

– Speed and flexibility with ODI

– Unlimited reference numbers to slice and dice data


Roadmap

• Continue to Extend Schema– Fleet Management

– GTM

– Sourcing

– Parcel

• Maps / Geospatial Display of Metrics

• Enhance Embedded BI

– Expand existing ability to access analytics in context of operational decision points

– Integration of FTI metrics back into OTM (ex. carrier scorecard, historic transit time)

• Green Initiatives– Enhanced green dashboard in conjunction with EPA SmartWay Transport

Partnership

• Technology Enhancements– OBIEE and ODI 11g

• Cross-Application Metrics– FTI offering as part of BI Apps


FTI Resources

– OTM Transfer of Information Sessions or TOIs are available for

the following OTM releases:

– 6.1 GA

– 6.0 GA

– 5.5 CU5

– 5.5 CU4

– 5.5 CU3

– 5.5 CU2

– 5.5 GA

– For more information about OTM offerings on Oracle

University

1. http://www.oracle.com/education/index.html

2. In the gray search box, enter a search parameter of OTM.

3. Click Go to see all OU offerings for OTM.

http://www.oracle.com/education/index.html


FTI Resources (continued)

– For more information about OTM documentation and training on My Oracle Support (the old MetaLink)

1. https://support.oracle.com

2. Log into My Oracle Support.

3. Enter one of the following My Oracle Support note numbers:

– 796594.1 (Oracle Transportation Management Documentation and Training Resources, Release 6.x GA)

– 605305.1 (Oracle Transportation Management Documentation and Training Resources, Release 5.5 CU5)

– 552038.1 (Oracle Transportation Management Documentation and Training Resources, Release 5.5 CU4 )

– 578222.1 (Oracle Transportation Management Documentation and Training Resources, Release 5.5 CU3)

https://support.oracle.com/


OBIEE Resources

• docs.oracle.com

• Oracle Business Intelligence Oracle University training classes (via

education.oracle.com):

– Oracle BI 10 g: Analytics Overview

– Oracle BI Suite EE 10g R3: Create Reports and Dashboards

• Oracle Technology Network (OTN) tutorial titled Creating Interactive

Dashboards and Using Oracle Business Intelligence Answers

(http://www.oracle.com/technology/obe/obe_bi/bi_ee_1013/saw/saw.

html)

http://www.oracle.com/technology/obe/obe_bi/bi_ee_1013/saw/saw.html

http://www.oracle.com/technology/obe/obe_bi/bi_ee_1013/saw/saw.html

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