Nike Shoe Inc..

download Nike Shoe Inc..

of 46

Transcript of Nike Shoe Inc..

  • 8/9/2019 Nike Shoe Inc..

    1/46

    Subject: - Research Method in Business

    Topic: - NIKE SHOES INC...

  • 8/9/2019 Nike Shoe Inc..

    2/46

    Serial

    Contents

    1 Introduction to topic

    2 Introduction to company/ product

    3 Objective

    4 Features

    5 Process

    6 Study on the company

    7 Historical background

    8 Present status

    9 Questionnaire

    10 Statistics

    11 Hypothesis

    12 Conclusions and Suggestions

    13 Recommendations

    14 Bibliography

  • 8/9/2019 Nike Shoe Inc..

    3/46

    Introduction

    Nike, Inc is a major publicly traded sportswearand equipment supplier based in the United States. The company

    is headquartered near Beaverton, Oregon, which is part of

    the Portland metropolitan area. It is the world's leading supplier

    ofathletic shoes and apparel and a major manufacturer ofsports

    equipment with revenue in excess of $18.6 billion USD in its fiscal

    year 2008 (ending May 31, 2008). As of 2008, it employed more

    than 30,000 people worldwide. Nike and Precision Castparts are

    the only Fortune 500 companies headquartered in the state ofOregon.

    The company was founded on January 25, 1964

    as Blue Ribbon Sports by Bill Bowerman and Philip Knight, and

    officially became Nike, Inc. in 1978. The company takes its name

    from Nike , the Greek goddess of victory. Nike markets its

    products under its own brand as well as Nike Golf, Nike

    Pro, Nike+,Air Jordan, Nike Skateboarding and subsidiaries

    including Cole Haan, Hurley International, Umbro and Converse.Nike also owned Bauer Hockey (later renamed Nike Bauer)

    between 1995 and 2008. In addition to manufacturing sportswear

    and equipment, the company operates retail stores under the

    Niketown name. Nike sponsors many high profile athletes and

    sports teams around the world, with the highly recognized

    trademarks of "Just do it" and the Swoosh logo.

    In sport, visual acuity and protection can mean the

    difference between winning and losing. Light conditions have a

    dramatic effect on how the human eye perceives and,

    subsequently how the body reacts and performs -- in the sun

    glinting over the upper deck, shallow contrast on a putting green,

    or quickly adjusting from shadows to light on a tennis court or

    mountain bike single track.

    http://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Beaverton,_Oregonhttp://en.wikipedia.org/wiki/Oregonhttp://en.wikipedia.org/wiki/Portland_metropolitan_areahttp://en.wikipedia.org/wiki/Athletic_shoehttp://en.wikipedia.org/wiki/Clothinghttp://en.wikipedia.org/wiki/Sports_equipmenthttp://en.wikipedia.org/wiki/Sports_equipmenthttp://en.wikipedia.org/wiki/Precision_Castparts_Corp.http://en.wikipedia.org/wiki/Fortune_500http://en.wikipedia.org/wiki/Bill_Bowermanhttp://en.wikipedia.org/wiki/Philip_Knighthttp://en.wikipedia.org/wiki/Nike_(mythology)http://en.wikipedia.org/wiki/Nike%2Bhttp://en.wikipedia.org/wiki/Air_Jordanhttp://en.wikipedia.org/wiki/Nike_Skateboardinghttp://en.wikipedia.org/wiki/Cole_Haanhttp://en.wikipedia.org/wiki/Hurley_Internationalhttp://en.wikipedia.org/wiki/Umbrohttp://en.wikipedia.org/wiki/Converse_(shoe_company)http://en.wikipedia.org/wiki/Nike_Bauerhttp://en.wikipedia.org/wiki/Swooshhttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Beaverton,_Oregonhttp://en.wikipedia.org/wiki/Oregonhttp://en.wikipedia.org/wiki/Portland_metropolitan_areahttp://en.wikipedia.org/wiki/Athletic_shoehttp://en.wikipedia.org/wiki/Clothinghttp://en.wikipedia.org/wiki/Sports_equipmenthttp://en.wikipedia.org/wiki/Sports_equipmenthttp://en.wikipedia.org/wiki/Precision_Castparts_Corp.http://en.wikipedia.org/wiki/Fortune_500http://en.wikipedia.org/wiki/Bill_Bowermanhttp://en.wikipedia.org/wiki/Philip_Knighthttp://en.wikipedia.org/wiki/Nike_(mythology)http://en.wikipedia.org/wiki/Nike%2Bhttp://en.wikipedia.org/wiki/Air_Jordanhttp://en.wikipedia.org/wiki/Nike_Skateboardinghttp://en.wikipedia.org/wiki/Cole_Haanhttp://en.wikipedia.org/wiki/Hurley_Internationalhttp://en.wikipedia.org/wiki/Umbrohttp://en.wikipedia.org/wiki/Converse_(shoe_company)http://en.wikipedia.org/wiki/Nike_Bauerhttp://en.wikipedia.org/wiki/Swoosh
  • 8/9/2019 Nike Shoe Inc..

    4/46

    Nike knows that in athletic competition, even small

    advantages are critical to performance.

    Introduction to the Product

    Nike produces a wide range of sports equipment. Their first

    products were track running shoes. They currently also make

    shoes, jerseys, shorts, baselayers etc. for a wide range of sports

    including track & field, baseball, ice hockey, tennis, Association

    football, lacrosse, basketball and cricket. Nike Air Max is a line ofshoes first released by Nike, Inc. in 1987. The most recent

    additions to their line are the Nike 6.0, Nike NYX, and Nike

    SB shoes, designed for skateboarding. Nike has recently

    introduced cricket shoes, called Air Zoom Yorker, designed to be

    30% lighter than their competitors'. In 2008, Nike introduced the

    Air Jordan XX3, a high performance basketball shoe designed with

    the environment in mind.

    Nike sells an assortment of products, including shoesand apparel for sports activities like association

    football, basketball, running, combat sports, tennis, American

    football,athletics, golfand cross training for men, women, and

    children. Nike also sells shoes for outdoor activities such as

    tennis, golf, skateboarding, association

    football, baseball,American

    football, cycling, volleyball, wrestling, cheerleading, aquatic

    activities, auto racing and other athletic and recreational uses.

    Nike is well known and popular in youth culture, chav culture

    and hip hop culture as they supply urban fashion clothing. Nike

    recently teamed up with Apple Inc. to produce the Nike+ product

    which monitors a runner's performance via a radio device in the

    shoe which links to the iPod nano. While the product generates

    http://en.wikipedia.org/wiki/Baselayershttp://en.wikipedia.org/wiki/Track_%26_fieldhttp://en.wikipedia.org/wiki/Baseballhttp://en.wikipedia.org/wiki/Ice_hockeyhttp://en.wikipedia.org/wiki/Tennishttp://en.wikipedia.org/wiki/Association_footballhttp://en.wikipedia.org/wiki/Association_footballhttp://en.wikipedia.org/wiki/Lacrossehttp://en.wikipedia.org/wiki/Basketballhttp://en.wikipedia.org/wiki/Crickethttp://en.wikipedia.org/wiki/Nike_Air_Maxhttp://en.wikipedia.org/wiki/Nike_SBhttp://en.wikipedia.org/wiki/Nike_SBhttp://en.wikipedia.org/wiki/Skateboardinghttp://en.wikipedia.org/wiki/Apparelhttp://en.wikipedia.org/wiki/Football_(soccer)http://en.wikipedia.org/wiki/Football_(soccer)http://en.wikipedia.org/wiki/Basketballhttp://en.wikipedia.org/wiki/Runninghttp://en.wikipedia.org/wiki/Combat_sportshttp://en.wikipedia.org/wiki/Tennishttp://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/Athletics_(track_and_field)http://en.wikipedia.org/wiki/Golfhttp://en.wikipedia.org/wiki/Cross_traininghttp://en.wikipedia.org/wiki/Skateboardinghttp://en.wikipedia.org/wiki/Association_footballhttp://en.wikipedia.org/wiki/Association_footballhttp://en.wikipedia.org/wiki/Baseballhttp://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/Cyclinghttp://en.wikipedia.org/wiki/Volleyballhttp://en.wikipedia.org/wiki/Wrestlinghttp://en.wikipedia.org/wiki/Cheerleadinghttp://en.wikipedia.org/wiki/Youth_culturehttp://en.wikipedia.org/wiki/Chavhttp://en.wikipedia.org/wiki/Hip_hop_culturehttp://en.wikipedia.org/wiki/Urban_fashionhttp://en.wikipedia.org/wiki/Apple_Inc.http://en.wikipedia.org/wiki/Nike%2BiPodhttp://en.wikipedia.org/wiki/IPod_nanohttp://en.wikipedia.org/wiki/Baselayershttp://en.wikipedia.org/wiki/Track_%26_fieldhttp://en.wikipedia.org/wiki/Baseballhttp://en.wikipedia.org/wiki/Ice_hockeyhttp://en.wikipedia.org/wiki/Tennishttp://en.wikipedia.org/wiki/Association_footballhttp://en.wikipedia.org/wiki/Association_footballhttp://en.wikipedia.org/wiki/Lacrossehttp://en.wikipedia.org/wiki/Basketballhttp://en.wikipedia.org/wiki/Crickethttp://en.wikipedia.org/wiki/Nike_Air_Maxhttp://en.wikipedia.org/wiki/Nike_SBhttp://en.wikipedia.org/wiki/Nike_SBhttp://en.wikipedia.org/wiki/Skateboardinghttp://en.wikipedia.org/wiki/Apparelhttp://en.wikipedia.org/wiki/Football_(soccer)http://en.wikipedia.org/wiki/Football_(soccer)http://en.wikipedia.org/wiki/Basketballhttp://en.wikipedia.org/wiki/Runninghttp://en.wikipedia.org/wiki/Combat_sportshttp://en.wikipedia.org/wiki/Tennishttp://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/Athletics_(track_and_field)http://en.wikipedia.org/wiki/Golfhttp://en.wikipedia.org/wiki/Cross_traininghttp://en.wikipedia.org/wiki/Skateboardinghttp://en.wikipedia.org/wiki/Association_footballhttp://en.wikipedia.org/wiki/Association_footballhttp://en.wikipedia.org/wiki/Baseballhttp://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/Cyclinghttp://en.wikipedia.org/wiki/Volleyballhttp://en.wikipedia.org/wiki/Wrestlinghttp://en.wikipedia.org/wiki/Cheerleadinghttp://en.wikipedia.org/wiki/Youth_culturehttp://en.wikipedia.org/wiki/Chavhttp://en.wikipedia.org/wiki/Hip_hop_culturehttp://en.wikipedia.org/wiki/Urban_fashionhttp://en.wikipedia.org/wiki/Apple_Inc.http://en.wikipedia.org/wiki/Nike%2BiPodhttp://en.wikipedia.org/wiki/IPod_nano
  • 8/9/2019 Nike Shoe Inc..

    5/46

    useful statistics, it has been criticized by researchers who were

    able to identify users' RFID devices from 60 feet (18 m) away

    using small, concealable intelligence motes in a wireless sensor

    network.

    In 2004, they launched the SPARQ Training Program/Division.

    Some of Nike's newest shoes contain Flywire and Lunarlite Foam.

    These are materials used to reduce the weight of many types of

    shoes.

    Objectives

    Brand loyalty

    To study the tastes, preferences, and buying behavior of

    consumers footwear

    To recommend strategies to Nike to increase sales in India Are consumers aware of the stars endorsing the products?

    http://en.wikipedia.org/wiki/RFIDhttp://en.wikipedia.org/wiki/Crossbow_Technologyhttp://en.wikipedia.org/wiki/Wireless_sensor_networkhttp://en.wikipedia.org/wiki/Wireless_sensor_networkhttp://en.wikipedia.org/wiki/Nike_SPARQhttp://en.wikipedia.org/wiki/Nike_Flywirehttp://en.wikipedia.org/wiki/RFIDhttp://en.wikipedia.org/wiki/Crossbow_Technologyhttp://en.wikipedia.org/wiki/Wireless_sensor_networkhttp://en.wikipedia.org/wiki/Wireless_sensor_networkhttp://en.wikipedia.org/wiki/Nike_SPARQhttp://en.wikipedia.org/wiki/Nike_Flywire
  • 8/9/2019 Nike Shoe Inc..

    6/46

    Features

    Apart from delivering a pair of comfortable sports shoes Nikealso provides a number of value-added features with

    its products. The features that are a part of every Nike sports

    shoe are as follows.

    High Performance Sports Shoes: Nike has patented the Air

    system and has made it into a regular feature in most of its

    models. Many models feature an air pocket in the shoe that

    reduces the weight of the shoe and reduces pressure on theheels. Besides the overall design and compactness of the shoes

    have made it a favorite of many professional athletes around

    the world.

    Comfort: Nike shoes are renowned all over the world for the

    comfort they provide. Well padded and cushioned, they provide

    a tremendous level of comfort to the wearer and reduce thestrain to his feet while playing.

    Lightweight: This attribute is in line with the two described

    above. A lightweight shoe provides greater mobility and eases

  • 8/9/2019 Nike Shoe Inc..

    7/46

    the pressure on the feet of the wearer.

    Durability: People purchasing a pair of shoes at such a high

    price often feel that they have made an investment. Theywould obviously want to see their shoes last a long time. To

    prove this point we draw the example of the authors of

    this marketing plan. All of us own a pair of Nikes and have

    been wearing them for well over two years a symbol of the

    durability of Nike shoes.

    Style: Nikes designs are considered to be the most stylish inthe industry and beat all others as far as looks are concerned.

    Attractively packaged, it is a delight to bring a pair home. Add

    to this the Swoosh the most recognizable symbol in sports

    and you have a product that would give the user a definite

    sense of pride.

    Nike shoes also come with a guarantee card that

    enables the owner to return it in case of manufacturing defects.However, owing to the fact that the company implements strict

    quality control measures, coming across a defective pair in a

    store are a rarity. The most recent additions to their line are

    the Nike 6.0 and Nike SB shoes, designed for skateboarding.

    Nike has recently introduced cricket shoes, called Air Zoom

    Yorker, designed to be 30% lighter than their competitors'. Nike

    positions its products in such a way as to try to appeal to a

    "youthful....materialistic crowd. It is positioned as apremium performance brand.

  • 8/9/2019 Nike Shoe Inc..

    8/46

    Process

    TYPE OF RESEARCH DONE: -

    Descriptive research

    Descriptive research includes Surveys and fact-finding enquiries

    of different kinds. The main characteristic of this method is that

    the researcher has no control over the variables; he can only

    report what has happened or what is happening

    DATA SOURCES

    There are two types of data.

    Source of primary data for the present study is collected through

    questionnaire and answered by consumers of Nike shoes. The

    secondary data is collected from journals, books and through

    Internet search.

  • 8/9/2019 Nike Shoe Inc..

    9/46

    PRIMARY DATA

    The data that is collected first hand by someone specifically for

    the purpose of facilitating the study is known as primary data. So

    in this research the data is collected from respondents through

    questionnaire.

    SECONDARY DATA

    For the company information I had used secondary data like

    brochures, web site of the company etc.

    The Method used by me is Survey Method as the research done is

    Descriptive Research.

    RESEARCH INSTRUMENTS

    Selected instrument for Data Collection for Survey is

    Questionnaire.

    QUESTIONNAIRE DESIGN FORMULATION

    Under this method, list of questions pertaining to the survey are

    prepared for marketing staff of consumers of Nike shoes.

    Questionnaire has structured type questions as well as

    unstructured type questions. Structured objective type questions

    are prepared for the respondents with fixed response categories.

    Some of the questions are of multiple-choice type. The questionshave more than one alternative.

    Questionnaire: - A questionnaire consists of a set of questions

    presented to respondent for their answers. It can be Closed Ended

    or Open Ended

  • 8/9/2019 Nike Shoe Inc..

    10/46

  • 8/9/2019 Nike Shoe Inc..

    11/46

    EXTENT:-

    Where the survey should be carried out?

    I have covered entire residential area of Vashi city for the survey

    SAMPLING FRAME:-

    The source from which the sample is drawn

    SAMPLING TECHNIQUE: -

    How should the respondent be chosen?

    In the Project sampling is done on basis of Probability sampling.

    Among the probability sampling design the sampling design

    chosen is stratified random sampling.Because in this survey I had stratified the sample in different age

    group, different gender and different profession

    SAMPLE SIZE

    Consumers of shoes, 50 nos

    STEPS FOLLOWED IN COMPLETING THE STUDY

    (i) Libraries

    (ii) Internet sites containing information on Nike shoes

    & marketing are browsed.

    (iii) Sample survey was conducted.

    (iv) Data was thoroughly checked for error.

    DATA PROCESSING METHODOLOGY(i) Once the primary data have been collected, they are (I) edited

    inspected, corrected and modified.

    (ii) Tabulation bring similar data together and totaling them in

    meaningful categories.

    Questionnaires are edited both in the field and later in home.

  • 8/9/2019 Nike Shoe Inc..

    12/46

    Field editing took place just often the interview. Generally editing

    is required for open type of questions. Brief notes or symbols are

    frequently used during the interview to initially record the

    interviewers response since it was not desirable to interrupt the

    flow with lengthy note taking. Then immediately after theinterview, brief notes are respondent. The responses are

    thoroughly checked in home for incorrect, inconsequential or

    contradictions categories are developed only often the replies has

    been reviewed. This review provided a feel for the pattern of

    answers and thus determine what categories best represent the

    answers.

    The collected data are placed into an order. Percentages ofrespondents answered similarly are calculated and placed in a

    table. Then this is interpreted. This involved drawing conclusion

    from the gathered data. Interpretation changes the new

    information immerging from the analysis into information that is

    pertinent or relevant to the study.

    CONCLUSION WAS DRAWN BASED ON THE SURVEY FINDINGSFinally recommendation was made to improve the sales strategy

    of Nike shoes to increase the sales volume in ladies segment.

    SAMPLE DESIGN

    THE BASIS OF SAMPLING: -

    Consumers of Nike shoes are chosen randomly, so that unbiased,

    representative sample may be obtained.

    LIMITATIONS OF RESEARCH

    The geographical area was very much limited to residential area

    & so the results are not particularly reflection of the current

  • 8/9/2019 Nike Shoe Inc..

    13/46

    behavior.

    BIASES AND NON-COOPERATION OF THE RESPONDENTS.

    The collected data are placed into an order. Percentages ofrespondents answered similarly are calculated and placed in

    a table. Then this is interpreted. This involved drawing

    conclusion from the gathered data. Interpretation changes

    the new information immerging from the analysis into

    information that is pertinent or relevant to the study.

    Due to limited time period and constrained working hours for

    most of the respondents, the answers at times were vagueenough to be ignored.

    Most of the people in India take their Nike Shoes in the

    period preceding March & so the response to initial contacts

    were not all encouraging and that has been the primary

    reason in the inability to quantify the results large enough so

    as to deduce any relevant outcomes

    Study on the company

    Bill Bowerman said this couple of decades ago. The guy was right.

    It defines how he viewed the world, and it defines how Nike

    pursues its destiny. Ours is a language of sports, a universally

    understood lexicon of passion and competition. A lot has

    happened at Nike in the 30 years since we entered the industry,

    most of it good, some of it downright embarrassing. But through it

    all, we remain totally focused on creating performance

  • 8/9/2019 Nike Shoe Inc..

    14/46

    opportunities for everyone who would benefit, and offering

    empowering messages for everyone who would listen.

    We feel lucky to have a genuine, altruistic reason to be: the

    service of human potential. That's the great benefit of sports, andwe're glad to be in the middle of it.

    What started with a handshake between two running geeks in

    sleepy Eugene, Oregon, are now the world's most competitive

    sports and Fitness Company. The World Headquarters is in

    Beaverton, Oregon. The Pacific Northwest is Nike's hometown, but

    like so many ambitious souls, we have expanded our horizons to

    every corner of the world. Nike employs around 23,000 people,

    and every one of them is significant to our mission of bringing

    inspiration and innovation to every athlete in the world.

    Along the way Nike joined up with some great partner companies

    that help extend our reach within and beyond sports.

    Cole Haan offers casual luxury footwear and accessories out of

    New York City and Yarmouth, Maine.

    Bauer Nike Hockey, based in Montreal, Quebec, is the world's

    leading manufacturer of hockey equipment and a wholly owned

    subsidiary of Nike, Inc.

    Nike partnered with Hurley International, a premium teen lifestyle

    brand founded by 20-year industry veteran Bob Hurley based in

    Costa Mesa, California.

    In 2003, Nike completed the acquisition of Converse, the globally

    recognized footwear brand with nearly a century of sports

    heritage, and home of the perennially popular Chuck Taylor All-

    Star and Jack Purcell footwear.

  • 8/9/2019 Nike Shoe Inc..

    15/46

    Exeter Brands Group: In August 2004, Nike created the Exeter

    Brands Group, a wholly owned subsidiary, dedicated to building

    athletic footwear and apparel brands for the value retail channel.

    This portfolio of brands includes the Official Starter Properties LLCand Official Starter LLC which are the sole owners and licensors of

    the Starter, Team Starter and Asphalt brand names as well as

    master licensee of the Shaq and Dunkman brands, a line of

    athletic apparel, footwear and accessoryproducts for the value

    retail channel.

    Separate business units within the Nike brand include The

    Jordan/Jumpman 23 brand and Nike Golf.

    As small as we feel, the Nike family is a fairly vast enterprise. We

    operate on six continents. Our suppliers, shippers, retailers and

    service providers employ close to 1 million people. The diversity

    inherent in such size is helping Nike evolve its role as a global

    company. We see a bigger picture today than when we started,

    one that includes building sustainable business with sound labor

    practices. We retain the zeal of youth yet act on ourresponsibilities as a global corporate citizen.

    If you have a body, you are an athlete. And as long

    as there are athletes, there will be Nike.

    HISTORICAL BACKGROUND

    It began in 1964 with a casual agreement and a handshake

    between University of Oregon track coach Bill Bowerman and Phil

  • 8/9/2019 Nike Shoe Inc..

    16/46

    Knight, a middle-distance runner. The pair formed Blue Ribbon

    Sports and began importing Japanese brand Onitsuka Tiger

    running shoes, known today as ASICs, for sale in the U.S.

    In 1967, Knight and Bowerman made the handshake deal formaland incorporated as BRS Inc. Jeff Johnson signed on in 1965 as the

    company's first full-time salesperson and opened Blue Ribbon

    Sports' first retail outlet the following year. In 1971, Johnson made

    an incalculable contribution to the company: One night, he

    dreamed of Nike, the Greek goddess of victory, and suggested the

    name to his bosses. The company used the moniker for its first

    footwear product to feature the "Swoosh" mark -- a soccer cleat

    called the Nike, whose name beat out Knight's suggestion thatthey call it the Dimension 6.

    The Swoosh trademark was created by a graphic-design student

    from Portland State University named Carolyn Davidson. She got

    $35 for her creation.

    Expanding the Nike Brand

    Looking to expand the line, Bowerman began experimenting with

    the concept of athletic shoes with rubber spikes. By pouring a

    liquid rubber compound into his wife's waffle iron, Bowerman

    created an innovative running-shoe sole. The company unveiled

    Nike "Moon Shoes" featuring the Waffle sole for athletes

    competing at the U.S. Olympic Trials in Eugene, Ore., in 1972. A

    succession of shoes, many based on the waffle outsole, followed.

    Some of the most famous are the Waffle Racer, Air Force One and

    Air Max 97.

    When tees featuring a lower-case "nike" script logo designed by

    Davidson hitstores that year, folks unfamiliar with the name

    asked, "Who's Mike?" when they spotted the shirts.

  • 8/9/2019 Nike Shoe Inc..

    17/46

    Elite Sponsors: Athletes in Nike Shoes

    A growing number of elite athletes competed in Nike footwear.

    Runner Mark Covert was the first athlete to wear Nike shoes

    across a finish line. Nike shoes got their first endorsement by aprofessional athlete when Romanian tennis personality Ilie

    Nastase signed on to wear Nikes on the court.

    In 1977, former aerospace engineer Frank Rudy teamed with Nike

    to create the first Air-Sole units -- durable bags filled with

    pressurized gas that compressed under impact, then sprang back.

    The result was Nike Air cushioning, which hit stores in 1979.

    In 1980, Nike went public.

    The year 1984 saw the signing of basketball megastar Michael

    Jordan to an endorsement contract, followed by the 1985 release

    of his signature shoe, the Air Jordan. Originally, the NBA banned

    this new shoe because it didn't match the league's dress code,

    but the ban simply served to give the design a higher profile and

    extensive publicity.

    Nike revenues topped $1 billion for the first time in 1986. The

    rest, as they say, is history.

  • 8/9/2019 Nike Shoe Inc..

    18/46

    Superstar Follow-Up

    Nike followed up on its footwear fame by dressing athletes from

    head to toe, introducing apparel collections for tennis and

    basketball, which were popularized respectively by superstarsJohn McEnroe and Michael Jordan. In 1988, Nike's "Just Do It"

    slogan was introduced, and it remains one of the most

    recognizable and successful commercial taglines. In 1990, the

    first NikeTown store opened in Portland, Ore. The company signed

    golfing phenom Tiger Woods in 1996.

    In 1999, Bill Bowerman, Nike's co-founder, died at age 88. The

    company bought bankrupt rival Converse for $305 million in2003. In 2004, Phil Knight stepped down as CEO and president of

    Nike, but he continues as chairman. Headquartered in Beaverton,

    Ore., Nike remains one of the largest and most successful

    companies operating today.

  • 8/9/2019 Nike Shoe Inc..

    19/46

    Present status

    Nike India has said that its Faridabad and Mokamehghat units are

    being taken over by Fashion Shoe Private Ltd and BDCL

    Enterprises Pvt Ltd, respectively. The company is also enabling

    the buy back provision in its Articles of association to enable buy

    back of shares.

    The assets and liabilities of both the units will be transferred to

    these companies and shares will be offered in the agreed ratio to

    the existing shareholders of Nike India Ltd on a record date, whichwill be fixed by the Calcutta High Court.

    While retail sales have increased both in value and volume,

    wholesale sales have declined due to restriction of supplies as a

    means to recover customersoutstanding. General recession and

    sluggish market conditions in the industry also have had a direct

    impact on lower sales and profitability. Resistance of consumers

    to price rises in popular volume products as well as discounts toclear slow-moving stocks and under utilization of production

    capacity adversely affected the operational results. The lockout

    declared at the Peenya factory on October 1, 2007 due to serious

    industrial relation problems and non-compliance with the

    tripartite settlement has been withdrawn. The footwear

    manufactured in this factory, which was shifted to the companys

    other factories and associated manufacturers, will now be

    gradually produced within the factory. The commencement ofproduction from this factory will help in re-cooping the minimal

    loss being suffered by the company from this lockout.

    The management says that it is not averse to outsourcing if it

  • 8/9/2019 Nike Shoe Inc..

    20/46

    worked out cheaper. It is also open to the idea of importing shoes

    - mostly from China - if it works out cheaper.

    Nike and Reebok India Company have announced an agreement

    to foray into retailing partnership for sale of Reebok and Rockport

    footwear in Nike outlets. The partnership entails retailing a rangeof sports shoes for walking, running, tennis and training for

    personal fitness and sports ranging between Rs 900-2,500.

    An attractive valuation compared to its peers is the main trigger

    for the scrip. Besides, the companys aggressive focus on retailing

    and revamping of business (a division into shoes and apparels) is

    also helping sentiment for the scrip. Plans are afoot to start

    selling apparel in India made by the joint venture North Star.Theres talk that the company is planning on a voluntary

    retirement scheme (VRS) to cut costs.

    For the third quarter ended 30 September 2007, Nike India

    reduced its losses to Rs 5.68 crore (Rs 8.51 crore) on a 9.2%

    increase in net profit to Rs 154.27 crore (Rs 141.26 crore).

    Despite reducing its losses for the quarter, Nike India has, over

    the last few quarters, been continuously recording weakperformances as a result of an overall slowdown in the industry

    due to lower consumer spending. Increasing domestic

    competition, particularly from the unorganized sector, has also

    been eroding into the companys market share.

    The company is finding it difficult to maintain its market share in

    a highly price-sensitive Indian market, despite having strong

    brand recall.

    97% of the companys revenues are from the domestic market

    while the remainder is from exports. Nike India is the biggest

    player in the Indian shoe market.

    Nike Indias major problems include its high cost of production

  • 8/9/2019 Nike Shoe Inc..

    21/46

    and low emphasis on marketing. The company may be able to

    address the first problem through outsourcing products. Batas

    brand image has been restricted to that of a company that

    emphasizes on utilitarian products more than trendy ones.

    Customers feel the company is lacking in innovation. Hence, theirpreference has shifted to other local brands.

    Nike India has a large marketing network with over 1,500

    showrooms, 27 wholesale depots and eight retail distribution

    centers across the country.

    Besides, there is a network of 300 exclusive wholesalers servicing

    25,000 dealers all over the country. However, in spite of this andthe license to sell other brands like Nike, Hush Puppies and Lotto,

    Nike has not been able to improve sales consistently. The recent

    rise in sales during the third quarter ended September 2006 can

    be attributed to the festive season. Recently, it also entered into a

    retailing tie-up for Lee Cooper shoes.

    Nike India has also been trying to focus on

    aggressive marketing of its product. The company has been goingthrough a period of transition for the past one year. With the

    expansion of the retail industry in New Delhi and Mumbai, the

    company has recently decided to shift its marketing operations to

    Delhi in order to provide value shopping for its customers.

    However, the manufacturing activity and the registered office will

    continue at Kolkata.

    Nike India has plans to invest in sophisticated machinery to retainits niche place in manufacturing. The company has put a fresh

    focus to its retail business. The company has decided to cleanse

    its wholesale operation by building relationships with credit-

    worthy buyers.

  • 8/9/2019 Nike Shoe Inc..

    22/46

    It is to the companys credit that it has lately overhauled

    its marketing set-up into a four-tier retail structure that will be

    stocked with products matching the areas customer profile. A

    Nike outlet in an up market place will offer a distinctly different

    range of footwear from another in the suburbs.

    At the top of the four-tier structure will be international stores

    stocking brands like Nike and Reebok. Next will be city stores,

    located in up market areas and catering to middle and high-

    income groups. The company has identified the brands Power,

    North Star, Bubble gummers, Marie Claire and Hush Puppies for

    the top end of the market. Third in line will be family stores at

    commercial locations displaying basic and mid-range footwear. Atthe bottom will be bazaar stores that will basically aim at driving

    volume sales at lower price points.

    The management of Nike India is taking major steps in terms of

    improving market penetration, focus on stores configuration,

    distribution logistics, better industrial relations and overhead

    rationalization. Launching of new products always remained at

    the center stage of the companys operations.

    At the same time, with the opening up of the economy, more and

    more goods will be imported from China. This may significantly

    affect Nike Indias prospects unless it manages to wean away

    customers with a drastic cut in costs. Alternatively, like other

    Indian manufacturers, even Nike may consider relocating its

    manufacturing bases in China. However, it is not that easy a task

    to undertake.

    Nike India, the 51% subsidiary of Toronto-based Nike Shoe

    Organization, remains the biggest player in the Indian shoe

    market, though its share in footfalls has been decreasing over the

    years.

  • 8/9/2019 Nike Shoe Inc..

    23/46

    Now in a determined bid to straddle across all product and price

    points, Nike India has decided to restructure its 1,300-outlet

    strong retail business division along specific customer segments

    into Bazaar, Family, and City and Flagship stores.

    Nike India has decided to appoint brand managers for each

    product group in a newfound aggression to tackle dwindling sales.

    Each of these managers assisted by a dedicated team would be

    like a brand champion responsible for procurement, production,

    advertisement, promotion and re-supply.

    Nike India has roped in Ogilvy & Mother for devising its festiveseason advertising, side-stepping JWT, its incumbent agency. The

    job involves developing special communication directed towards

    the festival season shoppers.

    Nike India Ltd (BIL) is Indias largest footwear company selling

    over 60 Mn pairs per year in India, USA, UK, Europe, Middle East

    and Far East. BIL has a market share of 60% in

    leather products and 70% in canvas shoes.

    The footwear industry in India is highly fragmented and

    dominated by the unorganized sector. The industry size is around

    Rs 75 Bn and is growing at around 10% annually. It competes with

    Indian players such as Liberty Shoes, Phoenix International, Mirza

    Tanners, Tatas, Action Shoes and Lakhani Shoes and global

    players like Adidas, Reebok and Nike. Accessories and garments

    contribute footwear sales account for more than 96% of saleswhile the balance. The turnover break up is as follows

    Products Volume (%) Value (%)

    Rubber and Canvas 50: 30

    Leather 29 :57

    Plastic 21: 9

  • 8/9/2019 Nike Shoe Inc..

    24/46

    GROWTH DRIVERS

    The company has a very comprehensive distribution network

    which comprises its own and franchise stores. It has 1500showrooms, 25 wholesale depots and 8 distribution centers.

    POPULAR BRANDS

    Nike owns brands like Hush Puppies, Signor, Marie Claire Power,

    Sandak, Hawai, Naughty boy and Ambassador. It also distributes

    other brands such as Nike and Lotto.

    Focus on middle-class and upper class Nike will continue to focus

    on middle and upper class customers. It is introducing budgetstores which will help customers to identify with the brand. It is

    also increasing focus on rural thrust for volume growth in the

    low-priced footwear segment.

    RISK AND CONCERN

    Lifting of quantitative restriction on import of footwear will lead to

    the market being flooded by imports. Labor issues have always

    bothered BIL and this resulted in disruption of manufacturingactivities on numerous occasions. Competition is hotting up in the

    domestic market due to popular brands such as Gaitonde, Red

    Tape, Lotus Bawa and Tatas. These brands are gaining market

    share especially in the premium segment and in this segment BIL

    has no significant presence.

    Latest Results Sales for Q3 FY2000 increased by 5.5% yoy to

    Rs1.7bn. profits dropped by 90% yoy to Rs3.8 Mn due to loweroperating margins and higher depreciation and interest.

    Depreciation increased by 6.3% yoy to Rs 37 Mn while interest

    cost increased by 9.3% yoy to Rs 23.4 Mn.

    Operating margins dropped by 3.3% due to increase in input cost.

  • 8/9/2019 Nike Shoe Inc..

    25/46

    The Peenya plant has not commenced operations despite lifting

    up of the lock out since July 3, 2007.

    VALUATION

    BILs long-term success is dependent on the how labour issue istackled and the flexibility, which it can adopt to meet threat of

    imports and competition from local footwear companies. Long

    term investors with a two-year investment horizon can

    accumulate the stock at current levels. It is also increasing focus

    on rural thrust for volume growth in the low-priced footwear

    segment.

    Lifting of quantitative restriction on import of footwear will lead tothe market being flooded by imports.

    Labor issues have always bothered BIL and this resulted in

    disruption of manufacturing activities on numerous occasions.

    Competition is hotting up in the domestic market due to popular

    brands such as Gaitonde, Red Tape, Lotus Bawa and Tatas. These

    brands are gaining market share especially in the premiumsegment and in this segment BIL has no significant presence.

    Sales for Q1 CY2001 decreased marginally by 0.6% yoy to Rs

    1590.7 mn. There was a net loss of Rs 30.2 mn as against a profit

    of Rs 39.6 mn in the corresponding period of the previous year.

    The loss is due to lower operating margins and higher interest.

    BILs long-term success is dependent on the labor issue and the

    flexibility, which it can adopt to meet threat of imports andcompetition from local footwear companies. Long term investors

    with a two-year investment horizon can accumulate the stock at

    current levels.

    FINANCIAL HIGHLIGHTS

  • 8/9/2019 Nike Shoe Inc..

    26/46

    (In Rs Million) 200012 (12) 199912 (12) 199812 (12) Q1200103

    Q1200003

    Sales 7,315.70 7,103.90 6,353.20 1590.7 1600.9

    % Growth 2.98 11.82 (0.6)

    Net Profit 304.60 242.60 166.30 (30.2) 39.6

    % Growth 25.56 45.88 (176)

    EPS(Rs) 5.90 4.70 3.20 3.08

    % Growth 25.53 46.88

    Nike understated 9 month losses -

    Brief Financials (in Rs. Mn.)Detailed Quarterly

    Period ending (months)30-Sep-2007 (9)31-Dec-2006(12)31-Dec-2006 (12)

    Net sales 4980.206461.177172.91

    Other Income42.1063.6165.21

    Total Income5022.306524.777238.12

    Cost of goods sold4974.706471.797051.76

    As on 30 June 2007, the public, institutions and foreign bodies

    held31.23%, 13.91% and 0.16% stake in the company, respectively

    4PS OF NIKE

    Nikes 4Ps comprised of the following approaches to pricing,

    distribution, advertising and promotion, and customer service:

  • 8/9/2019 Nike Shoe Inc..

    27/46

    Pricing: Nikes pricing is designed to be competitive to the other

    fashion shoe retailers. The pricing is based on the basis of

    premium segment as target customers. Nike as a brand

    commands high premium.

    Place: Nike shoes are distributed to Multi Brand store front and

    the exclusive Nike stores across countries. While this necessitates

    a second trip for the customer to come and pick up the shoes, it

    allows Nike to offer a much wider selection than any of the

    competition.

    Promotion: Location, targeted advertising in the newspaper and

    strategic alliances serves as the foundation of Nike advertisingand promotion effort. The athletes and other famous sports

    personalities are always taken as brand ambassadors. They form

    the prime building blocks of their portion strategy.

    Product: The product range of Nike comprise of shoes, sports

    wear, watches etc. Its product history began with long distance

    running shoes in 1963. (Past 17 years: Air Jordan basketball

    shoes). Wide range of shoes, apparel and equipment. Forexample:

    Nike Oregon Digital Super Watch

    Nike Presto Cee Digital Medium Watch

    Nike Presto Cee Digital Small Watch

    Nike Ron Analog Watch

    Nike Triax 10 Regular Watch

    Nike Triax Armored II Analog Super Watch

    Nike Women's Imara Fit Digital Watch

  • 8/9/2019 Nike Shoe Inc..

    28/46

    QUESTIONNAIRE

    1. I buy my own shoes

    Very frequently

    frequently

    sometimes

    never

    2 .I find buying shoes a pleasurable event.

    Very frequently

    frequently

    sometimes

    never

    3. I buy costly shoes

    Very frequently

    frequently

    sometimes

    never

    4. for purchasing shoes, I can travel long distance

    Very frequently

    frequentlysometimes

    never

  • 8/9/2019 Nike Shoe Inc..

    29/46

    5. I buy shoes which are liked by my family

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    6. I buy shoes which are advertised attractitively

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    7. I buy shoes which are advertised and endorsed by

    celebrity.

    8. I like to buy shoes which are imported from Paris or

    Italy.

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    9. I like to buy shoes which are designed in Paris or Italy.

    10. I like to buy shoes which are very stylish & of latest

    design.

  • 8/9/2019 Nike Shoe Inc..

    30/46

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    11. I like to buy shoes which are less expensive but very

    stylish & of latest design.

    Strongly agree

    Agree

    Indifferent

    DisagreeStrongly disagree

    12. I Like to buy shoes which are not very stylish but

    comfortable

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    13. I Like to buy shoes which are not stylish but

    comfortable and long lasting

    Strongly agree

    Agree

    Indifferent

    DisagreeStrongly disagree

    14. I Like to buy shoes which are expensive & stylish but

    comfortable strongly agree

    Agree

  • 8/9/2019 Nike Shoe Inc..

    31/46

    Indifferent

    Disagree

    Strongly disagree

    15. I like to buy Nike shoes which are expensive & stylish

    but comfortable

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    16. I like to buy Nike shoes which are not very stylish but

    comfortable

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    17. I like to buy Nike shoes which are not stylish but

    comfortable and long lastingStrongly agree

    Agree

    Indifferent

    Disagree

  • 8/9/2019 Nike Shoe Inc..

    32/46

    Strongly disagree

    18. I like to buy Nike shoes which are not very stylish but

    comfortable

    Strongly agree

    Agree

    Indifferent

    DisagreeStrongly disagree

    19. I like to buy Nike shoes which are less expensive but

    very stylish & of latest design.

    Strongly agree

    Agree

    Indifferent

    DisagreeStrongly disagree

    20. I like to buy Nikes hoes which are very stylish & of

    latest design.

    Strongly agree

    Agree Indifferent

    Disagree

    Strongly disagree

    21. I like to buy Tailor made shoes which are very stylish

  • 8/9/2019 Nike Shoe Inc..

    33/46

    & of latest design.

    Strongly agree

    Agree

    Indifferent

    Disagree

    strongly disagree

    22 .I will certainly buy shoes if high quality matching

    imitation jewelry given free.

    Strongly agree

    Agree

    IndifferentDisagree

    Strongly disagree

    23. I will certainly buy shoes if high quality imported

    scent given free.

    Strongly agree

    Agree

    IndifferentDisagree

    Strongly disagree

    24. My expectation is fulfilled by my shoe supplier.

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

  • 8/9/2019 Nike Shoe Inc..

    34/46

    25. Shoe companies should survey customer preferences.

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    26. Shoe companies should suggest shoe design using

    celebrity.

    Strongly agree

    Agree

    IndifferentDisagree

    Strongly disagree

    27. I know exactly what I want in my shoes.

    Strongly agree

    Agree

    Indifferent

    DisagreeStrongly disagree

    28. I dont want to spend too much time on deciding my

    shoes.

    Strongly agree

    Agree

    IndifferentDisagree

    Strongly disagree

    29. Stores display is the best form of advertisement

  • 8/9/2019 Nike Shoe Inc..

    35/46

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    30. T.V advertisement is the best form of advertisement

    Strongly agreeAgree

    Indifferent

    Disagree

    Strongly disagree

    31. Buying customized shoe by internet is very attractive.

    Strongly agree

    Agree

    Indifferent

    Disagree

    Strongly disagree

    32 Buying customized shoe by internet is very attractive.But no spam mail.

    Strongly agree

    Agree

    Indifferent

  • 8/9/2019 Nike Shoe Inc..

    36/46

    Disagree

    Strongly disagree

    Statistics1. Do you ask for a specific brand by name?

    90% people say yes to this. and the remaining 10% say no.

    2. Which brand do you generally use?

    People in India prefer Nike the most as we can see that 24%

    % people prefer Nike sports wear. Then comes Adidas and

    Reebok.

    3. Has any sports shoes ad (seen on TV/in a magazine) made

    an impact on you?

    YES NO IF YES, THEN WHY

    NIKE 43 57

    ADIDAS 63 37

    REEBOK 45 55

    ACTION 30 70

    Most of the people are influenced with Adidass ad, then with

    Reebok and then Nike. The most un-influential is that of

    action.

  • 8/9/2019 Nike Shoe Inc..

    37/46

    4. What according to you is the relative importance of the

    following?

    V. Imp Imp. Not so Imp. Doesnt matter

    PRICE 50 28 12 10

    DURABILITY 55 45 0 0BRAND IMAGE 40 20 15 15

    COMFORTABLE 54 36 10 0

    LOOKS 40 40 15 5

    By this we infer that the consumer wants the shoe to be

    durable that is of primary importance for them. Then the

    price is also very important for them. The shoe should be

    comfortable. Along with that looks and the brand image isalso important.

    5. What features of Nike do you like the most?

    The most liked feature of Nike is the light weight shoe. Then

    it is the enhanced toe support. From here we can infer that

    most important aspect for the consumers is the comfort they

    get from the shoes.

    6. What range do you prefer?

    Larger number of people goes in for shoes

    that come under the range of Rs. 1500-3500. A s we know

    that Nike is a premium brand 27% of the buy shoes that falls

    under the range of Rs. 3500-7500 and lesser no. of people

    buy shoes ranging in between 3500 and 5500

    7. How often you buy Nike?

    62% of the consumers buy Nike only once a year. Here we

    notice one thing that some dont buy Nike

  • 8/9/2019 Nike Shoe Inc..

    38/46

    8. Are you satisfied buying Nike?

    The people who buy Nike are fully satisfied buying it, theirpercentage is 64%. Only 15 % are not satisfied buying it.

    9. Do you think Nike serves the purpose of being a good brand,

    for Sports wear?

    56% of the people agree that Nike serves its purpose for

    being a sport brand. Only 27% people dont agree with it

    10.Will you prefer Nike launching a new range which can servethe purpose of service class

    67% say yes to the idea of launching a new range for the

    service class. 36 dont have any idea of this.

    Hypothesis

  • 8/9/2019 Nike Shoe Inc..

    39/46

    I wanted to find out which brand of shoes is the most

    popular for

    consumers in Vashi. I also wanted to know their reasonsfor buying a

    certain brand of shoes. My hypothesis stated that the

    most

    popular shoes for consumers will be the Nike

    I found out that the majority of consumers picked "Nike " and

    "Adidas" for their most favorite pair of shoes when given a choice

    between Puma, Reebok, and New Balance. The majority of

    consumers picked their favorite pair of shoes because the shoes

    were comfortable. The majority of students disliked Puma

    because they were not comfortable.

    Therefore, I accepted my hypothesis which stated that "Nike"

    would be the most popular shoes.

    I wanted to find out whether the consumers are aware of

    the stars endorsing the products and do they wear it

    because they are wearing it? My hypothesis stated that

    they are aware of who are endorsing it and they wear it

    because they are wearing it.

    I found out that the majority of the consumers are not aware of

    the stars endorsing the products and they dont wear it becausethey are wearing it because they are not be comfortable wearing

    it

    Therefore, I rejected my hypothesis which stated that the

    consumers are aware of the stars endorsing the products and do

  • 8/9/2019 Nike Shoe Inc..

    40/46

    they wear it because they are wearing it

    Conclusions and suggestions

    The specific brand objective of Nike India would be to build

    up its brand reputation, image and equity. A brand is not

    simply a collection of products and benefits, but also a

    storehouse of value stemming from awareness, loyalty, and

    association of quality and brand personality. A brand is a

    name, term, sign, symbol or design or a combination of themintended to identify the goods or services of one seller or

    group of sellers and to differentiate from those of

    competitors. In essence, a brand identifies the seller or

    maker. It can convey up to six levels of meaning: Attributes,

    Benefits, Values, Culture, Personality and User. If a company

    treats a brand only as a name it misses the point. The

    branding challenge is to develop a deep set of positive

    associations for the brand.

    Although these six meanings are noticeable in the Nike

    brand in the west and other parts of the world, they are yet

    to be cultivated in India. Nike has to ensure that their brand

    is built up on these pillars in India.

    The secondary brand objective of Nike India would be to

    ensure that they match the market share and sales volumesof its competitors. After all, a company is in business to

    make profits and stay ahead of its competitors. A company,

    product or brand may have a very good reputation and

    image, but if it is not profitable, it does serve its purpose. At

    the same time sales figures and data can be misleading.

  • 8/9/2019 Nike Shoe Inc..

    41/46

    Hence market share has also to be paid attention to.

    Nike despite being one of the most popular brands in the

    world has not really caught on in India. Yet, there is reason

    to believe that Batas Power and Liberty would be ahead ofNike in terms of popularity. We also notice that Nike is at par

    with Reebok. This again does not reflect too well on the

    brand, considering that Nike outsells Reebok everywhere

    else in the world.

    Hence it is reasonable to state that Nikes popularity level in

    India could do with a boost. The best way to achieve this

    would be some serious brand building. The image of thebrand has to be improved and people must be made aware

    of its presence. Thus, the rationale behind choosing

    improvement of brand image and reputation as the

    companys primary objective is quite clear.

    Nikes distinctive competency lies in the area of marketing,

    particularity in the area of consumer brand awareness and

    brand power. On the global scale this key distinctivecompetency towers over the competitors. As a result, Nikes

    market share is number-one in the athletic footwear industry

    in most places around the world. Catch phrases like, "Just Do

    It," and symbols like the Nike "Swoosh," couple with sports

    icons to serve as instant reminders of the Nike Empire. It is

    about time that this competency is leveraged on to India.

    Two key attributes of a distinctive competency are itsinability to be easily replicated and the value or benefit it

    offers to consumers. Few companies have such a

    recognizable image and the resources to promote it. This

    ultimately translates into added value for consumers. The

    public benefits from the strength of Nikes image at the point

  • 8/9/2019 Nike Shoe Inc..

    42/46

    of purchase. For decades, consumers have come to

    associate the Nike image with quality products. By

    associating star athletes and motivational slogans like, "Just

    Do It," with marketing campaigns that emphasize fitness,

    competition, and sportsmanship, consumers identify theirpurchases with the prospect of achieving greatness. Younger

    consumers especially benefit from this positive influence.

    This image is something that competing companies can not

    easily duplicate by simply enhancing the physical

    characteristics of their products.

    Nikes vision is to remain the leader in the industry. The

    company will continue to produce the quality products thathave been provided in the past. Most importantly, Nike will

    continue to meet the ever-changing needs of the customers,

    through product innovation. In the past, the company has

    utilized product differentiation as the main competitive

    strategy. As Nikes reputation dictates, it will continue to

    place emphasis in this area. Nike has built its business on

    providingproducts that rise above all others and this has

    made it the worldwide success that it is today.

    Nike is known for its technologically advanced products and

    is the leader in this area. This allows Nikes products to stand

    out from the rest. The companys focus also allows it to

    maintain a somewhat narrow niche that enables it to

    effectively capture the needs and wants of the consumers.

    An example of Nikes superior and innovative technology is

    its new range of shoes called Air Presto. Termed as thefirst T-shirt for the feet, these shoes can take the shape and

    size of the wearers feet. Unlike regular shoes it comes are

    sizes like XL, L, M, S and XS. Each of these sizes can

    accommodate three conventional foot sizes. Nike will

    continue to produce such path-breaking products in the

  • 8/9/2019 Nike Shoe Inc..

    43/46

    future and stay a step ahead of its competitors.

    Nike will also focus on making a strong effort in price

    leadership. Nikes products in the past have been

    concentrated in the higher end of the pricing category. Anentrance will now be made into lower price categories with

    these quality products. This will enable Nike to capture an

    even greater hold on market share.

    Presently, the only form of customer relationship

    management activity that Nike has adopted in India is

    product warranty. Nike shoes come with a six-monthwarranty. If the shoe is found to be defective or wears out

    within six months due to no fault of the wearer, Nike

    replaces the product. This is only the first step and more

    needs to be dome in this area.

    Being a company that always strives towards excellence,

    Nike needs to know exactly what its customers think about

    their products. A good way of assessing this would be to

    have the customer fill in a form at the point of purchase. Theform will ask the customer his / her opinion on the product

    as well as the showroom. Suggestions and comments would

    be welcome. However, care must be taken to ensure that

    these forms are not too cumbersome and do not take up too

    much of the customers time. Surveys have indicated that

    normally people dont mind filling in forms as long as they

    are not too long.

    Another good method would be to introduce a system of

    customer points. Every time a customer makes a purchase,

    he would earn himself a certain number of points, depending

    on the price of the product. After he crosses a certain point

    level, he would be entitled to a gift from the company or

  • 8/9/2019 Nike Shoe Inc..

    44/46

    choose a product of a certain value from the range. This

    would be helpful in building customer loyalty and give them

    an incentive to make repeat purchases. A most valued

    customer database could be created from her e and various

    forms of direct marketing could be directed at them. Thiswould help the company to retain its existing customers.

    A third way to improve customer relationship would be to

    issue gift coupons and vouchers. People would have the

    facility to buy these vouchers and present them to their dear

    ones. This would be a good way to reach out towards newer

    customers through existing ones.

    Recommendations

    Department stores are the prime sales

    and marketing channel for consumer goods. In addition,

    store decorations and product displays should be designed

    to create a strong first impression. Seasonal promotion

    campaigns, like special discounts and advertisements, couldbe employed. New lines of collections should be introduced

    for festivals.

    In addition to promotional activities in shopping malls and

    department stores, discounts and TV commercials are

  • 8/9/2019 Nike Shoe Inc..

    45/46

    considered effective channels for promotion. It is advisable

    to pay attention to the affordability of customers in different

    cities, while setting price points for different product

    categories.

    Regarding colors, black is by far most sought-after with dark

    brown in second place.

    Bibliography

    BOOKS:-

    Marketing Management - Philip Kotler

    Consumer Behavior, 6th Edition, by Hawkins, Best ad Coney.

    WEBSITES:-

  • 8/9/2019 Nike Shoe Inc..

    46/46

    Nikebiz : NIKE, Inc. Official Site, the worlds largest, leading

    athletic brand

    Nike town:

    Business.com: - The Business Search Engine and Business

    Directory for Business InformationNikes online store for India

    Wikipedia