MWR Power Point

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    A Look at Small Group Communication

    Davida Jackson

    Kenyon Stanley

    Kristen Bostedo-Conway

    Leah Beth Parsons

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    Michael Waltrip Racing

    History Founded 1996

    Consistent top 10 team

    3 4 car lineup

    Roughly 250 employees

    Goal WIN by trimming milliseconds

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    Michael Waltrip Racing

    Mission

    To be unique a organization driven by

    performance, rooted in tradition and focusedon delivering to our partners a personal

    connection with fans through innovation and

    entertainment

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    Why Chosen?

    Transparent Organization

    Unique Use of Small Groups

    High Stakes Provides Tours to Community of Entire

    Engineering Facility

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    Engineering Group

    50 members per small engineering group (In

    shop)

    5 subgroups with 5-15 people per group Painters

    Administration

    Maintenance

    Travel

    Collaboration

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    Systems Theory

    Definition: According to Eisenberg, E.,

    Goodall H.L & Tretheway, A. (2010), a system

    can be defined as a complex set of

    relationships among interdependent

    components or parts (p.79).

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    Michael Waltrip Racing:

    An Open System

    Interdependence

    Open to Environment Equifinality and Feedback

    InputThroughput--Output

    Synergy has to occur to function

    Deadlines

    Goal of qualifying and eventually winning

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    Forming occurs quickly due to the exclusivity of theNASCAR industry

    Norming

    groups rarely complete the norming processas the norms are pre-established before they ever join

    Storming is also a rare occurrence because peopleknow the members outside the group environment

    Conforming the pressure to conform is extreme fromboth inside and outside team influences

    Group Development Phases:

    Short Circuited

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    Cohesion Stuck Like Glue

    Size of Team small, typically 5 - 15 per

    subgroup

    Background all group members have similar

    backgrounds

    Satisfaction with Tasks coveted positions

    make all tasks important

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    Social Interaction frequent inside and

    outside of group environment Social Loafing problem due to extreme

    cohesion

    Cohesion Stuck Like Glue

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    Lack of Diversity

    No minorities

    Only 2 Women Out of 16 Small Groups

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    Stereotypes

    Redneck

    Caucasian

    Male

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    Group Think

    Extreme Cohesion + Lack of Diversity = Bad

    DecisionMaking

    Time Constraints + Group Pressure = Group

    Think

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    So what?

    Group Think

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    Conclusion

    MWRMust Embrace Diversity

    Normal Group Development Will Occur

    Differing View Points Will Emerge

    Innovation Will Not Be Stifled By Groupthink

    TheMission Of The Organization Will Be

    Achieved

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    What are the Practical

    Take Aways

    Questions?

    What small group best practices would you

    use in your work group or for a consulting

    client?

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    Tools for Your Small

    Group Tool Box

    Weekly group meetings = valuable feedback

    Movies, meals and service projects helpincrease cohesion

    Only occasionally to prevent social loafing

    Look for diverse members to increaseinnovation