MCB Camp PendletonFamily Readiness Conference

MCCS Team

Mr. Lee FarmerMCCS Director

MCB Camp Pendleton

Welcome

Col MaranoCommanding Officer

MCB Camp Pendleton

Wartime Footing Tenants

Background• MCFTB Functionality Assessment (FA) identified

weaknesses in the Family Readiness model and recommended solutions

• CMC approved recommended solutions (the train has left the station)

• Directed a Wartime Footing for Family Readiness• Approved FA recommendations• Designated $30M to implement solutions

Findings/Approved Solutions1. Finding:

MCFTB Program (Family Readiness) is supported by multiple process owners causing confusion

Solution: Formalize roles and relationships of family readiness process owners, Command, Service Member, and MCCS. Decision was made that it is a commander’s program, MCCS in support.

Findings/Approved Solutions

2. Finding: MCFTB program (Family Readiness) does not support the extended family

Solution: Expand MCFTB (Family Readiness) to support the extended family: born into, sworn into, married into.

Findings/Approved Solutions

3. Finding: MCFTB as a concept does not have sufficient staff or structure to support a wartime family readiness footing.

Solution: – Increase installation MCFTB NAF Staff– Establish primary duty civilian FRO billets at MEF,

MSC, Bn and Sqdn levels– MCCS employ an MCCS Coordinator concept to

provide interface with commands

Findings/Approved Solutions

4. Finding: Dissatisfaction with KVN

Solution: Rename Key Volunteer to Family Readiness Volunteer and refocus volunteer efforts, purchase Mass Communication Tool and modify MOL to incorporate Family Readiness.

Findings/Approved Solutions

5. Finding: MCFTB (Family Readiness) as a concept is under funded.

Solution: Provide NAF $25/Marine/Year for each unit/command as U&FRF.

Findings/Approved Solutions

6. Finding: Family Readiness Programs not consistently understood by Commanders.

Solution: Family Readiness Assessment Tool (FRAT) to serve as basis between command and MCCS/MCFTB program managers.

WARTIME FOOTING STATUSCivilian Family Readiness Officers (FRO)

• 3 options reduced to two by MARADMIN 082/09, Active Duty/Civilian• 67 authorized units (Per USMC spreadsheet)• 2 hired GS employees O&M (1st MARDIV, 1 MLG)• 54 NAF Employees are hired• 6 Retired/Retained• 1 Active Duty

Robust/Enhanced Installation MCFTB• Expanded L.I.N.K.S. Program• Readiness and Deployment Support Training• LifeSkills Training• Family Readiness Program Training (FRO, Command Team, Family Readiness Volunteer)

More Funding, U&FRP (Volunteer Reimbursement)• $25.00 NAF per Marine/year• Marine Recreation, Family Readiness Program, Volunteer Reimbursement (MARADMIN 011/09)

Technology Enablers• Family Readiness Assessment Tool (FRAT)-MCFTB prepared to conduct Assessments• Mass Communication Tool (MCT) -Two trainers available, lack of computer assets to train on• Volunteer Tracking Tool (VTT) - Up and running, training ongoing

Fully operational staff of 13

U&FRF Funding Paradigm & MCCS Volunteer Reimbursement

MCCS EFT

Command APF Volunteer Reimbursement

MCCS U&FRF Volunteer Reimbursement

VOLUNTEER AUTHORIZED EXPENDITURE

(PER COMMAND POLICY)

UNIT LEVEL FRO1164 AUTHORIZATION

(PER COMMAND GUIDANCE)

MCCS NAF FISCALDEPARTMENT

MCCS EFT

MCCS NAF U&FRFACCOUNT AUTHORIZATION

AND DECREMENT

EFT VOL

I MEF APFFAMILY READINESS FUNDS

I MEF COMTROLLERVIA DTS

UNIT LEVEL FRO1164 AUTHRORIZATION

(PER I MEF GUIDANCE)

VOLUNTEER AUTHORIZED EXPENDITURE

(PER I MEF POLICY)

MCCS U&FRF Volunteer Reimbursement Process

Pre-approve Expenditures

VolunteerContacts

FRO

Consistent with CO’s guidance

Expenditure Made

Hire ServicePay for Service

Get Receipt

Volunteer Completes

Forms

Volunteer Delivers Forms

to FRO

FRO Verifies Forms

FRO Delivers Forms to

MCCS

Linda MurphyBldg 1108725-9016

Linda Receives Forms

Decrement Made to U&FRF

Account

Volunteer Reimbursed

FRO Pre-Authorizes

Expenditure

MCCS Coordinators

MCCS Coordinator HandbookMCCS Coordinator HandbookKey TermsKey Terms

• The MCCS Coordinator is the direct connection to the units within their assigned area of the installation. The Coordinator provides input about the programs and services the units may utilize and need. They are the personification of World Class Customer Service, a critically important investment in the delivery of all the programs and services and facilities and other positive benefits that MCCS has to offer.

• The MCCS Coordinator also works directly with the unit(s) within their responsibility to provide MCCS direct support to the unit(s). This would include unit events, training, information and education needs. The MCCS Coordinator will work hand in hand with the FRO as a conduit to all of the resources within MCCS programs.

• The key to the success of the partnership between the units and the MCCS Coordinator will be the ability of the Coordinator to have a comprehensive knowledge of all that MCCS has to offer to the units on an installation and the ability to deliver/respond to the needs of the Marines and families in the units they are responsible.

So, what IS an MCCS Coordinator?• The “bridge” connecting MCCS to those we

serve• A two-way information broker

• A salesman; matches MCCS goods to customer needs

• A “deliverer” of MCCS• An expert navigator

• An accomplished problem preemptor/problem solver

MCCS CoordinatorsJeff Hellams

MC Supervisor

Tanesha Schulte MC SUP 1st MLG CLR-1, Mainside B 12

Troy Harges Jr. MC SUP MAG/MCAS/MHG Vado Del Rio 25, MAG 39

Barry Simmons MC SUP Base/Tenant/MEUsSOI 52, San Onofre 51

Heather Walker MC SUP Mainside A Hospital 27

Charles Gadomski MC SUP 1st Mardiv

San Mateo 62, Christianitos 63, Talega 64

James Thrower MC Las Pulgas 43

John Preston MCHorno 53

Douglas Del Kilmer MCMargarita 33

Guillermo Zepeda MCLas Flores 41

Kristy HarrisCLR-15, Chappo 22

Christina Chilleme MCCLR-17, Mainside B 14,

O'Neil Heights

Lloyd Thorne MCMASS-3 32

Ira Stanford MCEdson Range 31A,

MCTSSA 31BACU-5 31C

Patrick Gallegos MC11th, 13th, 15th MEUs

Nicole Stuart MCMCAS 23 & 24

Shun Miller MCDelmar 20 & 21

Stephanie Cutlip MCMainside A 11,13,15-18

MCCS Coordinator Guidance

• I MEF/MCIWEST MOA• Blue Diamond Letter• Commander Focus by Area/Unit Command• MCCS Coordinator Handbook• Wartime Footing Family Readiness Guidance

MCCS Program Access

-MCCS Liaison -Program Interface

-Coordinationinfrastructure, program hours,

access, customer serviceMCCS EventSupport

-Concerts-Recreation

-FairsManpowerLogisticsDirection

"Events that serve the entire service population"

Command Support Events

&PME

coordination-Family days

-Holiday Parties-PME locationsRec Checkoutfacilitieschild care

Information & Referral-Referral

-Event Marketing-Command MCCS Information

-Program support coordination

-MCCS Bi-Weekly Update Area

Commander

*The MCCS Coordinator Team focuses on the MCCS function/program that the Area Commander and Tenant

*The Commander/staff choose the interface protocol, Direct liaison to MCCS program Subject

*Command Team Alignment allows for combination of MCCS Coordinators for focused Team Unit

MCCS Coordinator Full

*As Command focus changes during the

Command Support Equipment

Bounce Houses, Coolers, Canopies, Banners, Popcorn

Machines, Cotton Candy Machines, Sno-Cone Machines,

Helium tanks, etc…

ConsumablesRibbons, Balloons, Helium,

Crayons, Butcher Block Paper, Streamers, etc...

EntertainmentDJ's, Clowns, Pony Rides,

Petting Zoos, etc...

RecreationCheck-Out

Bounce Houses, Grills, Dunk Tanks, Balls, Tables, Chairs,

etc...

TransportationContact Information

Entertainment Consumables Command Support Equipment Transportation Recreation Check-Out

MCCS Coordinator SupportMCCS Coordinator Support

MCCS HQ OPS SupportMCCS HQ OPS SupportRecreation

Check-OutEntertainment TransportationConsumables

•Bounce Houses

•Grills

•Dunk Tanks

•Kiddie/Adult Strikers

•Ice Chests

•Balls

•Horseshoe Sets

•Volleyball & Nets

•Water Jugs

•Tables

•Chairs

•Canopies

•Softball Equipment

•Santa Suit

•Clowns

•DJ’s

•Petting Zoos

•Pony Rides

•Pirate Shows

•Hula Dancers

•Ribbons

•Balloons

•Helium

•Crayons

•Paper

•Streamers

•Tablecloths (10 per event)

•Banners

•Popcorn Machines

•Cotton Candy Machines

•Helium Tanks

•Sno-Cone Machines

•Horseshoe Sets

•Coolers

•Softball Equipment

•Canopies

•Tug-A-War Rope

•Footballs

•Volleyballs

•Frisbees

•Basketballs

•ICE

•Coffee/Water Urns

•Bounce Houses – (Castle Jumper, Obstacle Course)

•Coolers

•Canopies

•Towable Grill

•Large Portable Griddle

•Contact Information

Recreation

Check Out

17 or 52 Area

Operations

Bldg 16144

Command Support

Equipment

MCCS Recreation Equipment Support

Recreation Check OutGear paid with U&FRF via Recreation

Check Out at 17 Area or 52 Area

Command Support Equipment

No Charge via Recreation Check out and MCCS Operations

(Project Not Fully Operational)

Command Support Equipment Policies

• No charge to use for Command Functions• Reservable 30 days in advance• Units must clean and return contingent upon

inspection• Must provide a Blank Purchase Order with all

account information, FRO Name and Cell Phone Number, MCCS Coordinator Name and Cell Phone Number, and authorized signature in case of late, broken or missing gear. Unit will be charged to their U&FRF account.

MCCS Coordinator POC

• 1st Stop is Direct Communication with Coordinator.• MCCS Coordinator Supervisor-Mr. Jeff Hellams,

Jeffrey.hellams@usmc.mil, 763-7175• MCCS Operations Section-Admin 763-7176• MCCS Operations Officer-Mr. Scott Macfarlane,

scott.macfarlane@usmc.mil, 763-7176

Break

Please return in 10 minutes.

FRO Equipment

Initial FundingPer Wartime Footing Guidance, MARADMIN 011/09, AND

FINANCE AND ACCOUNTING STANDARDIZATION GUIDE (FASG) 002/09

• $6,700 Initial allotment established to equip and support the FRO

• $3,200 allocated for NMCI seat– Going forward each computer seat has an associated annual MAC

request. If the unit exhausts their MAC request, they will have to purchase an additional request.

• $3,500 per FRO allocated for the purpose of providing initial start up costs of supplies and equipment– Supplementation of this initial allotment may be funded by the unit

commander from the unit’s O&M funds. Out year sustainment of the FRO support costs other than the NMCI seats is the responsibility of the unit commander from the unit’s O&M funds starting 1 Oct 09 (FY10).

Current Computer Status

67 authorized units (Per USMC spreadsheet)• 62 FRO NMCI Seats are operational• 7 still waiting computers

Way Ahead

• Computers– Week of August 31st final shipment of computers– Reconciliation of NMCI seats– Appropriate Relocation of Computers

• Phones (Blackberries & Cell Phones)– FY10 unit responsibility– Form for transfer or account cancellation by 1 Oct 09– Current plan (not including text messaging):

Blackberry $89.08, Cell Phone $39.44 • Office Supplies

– As of 1 Oct 09 unit responsibility

FRO NMCI processComplete/Submit

SF-86

Complete DOD Information

Assurance Training

Complete the SAAR DD Form 2876

Return completed

form to Bldg 13150

Generate MAC request

Certificates added to CAC

•After checking in with HRD, complete the SF-85 (Questionnaire for Non-Sensitive Positions)

•Complete the SAAR, DD Form 2875. •Page 2 of the SAAR requires a Background Investigation validated by the Base Security Manager•Go to Pass and ID with your completed DD1172 (DEERS) form to have your CAC issued for identification purposes only

•Once your background check has been completed, return completed SAAR Form and a copy of your IA certificate to the Marine & Family Services Computer Section, Bldg. 13150, Room 154 (760) 725-6709

•Once the SAAR is processed a MAC (Move, Add, Change) request will be submitted to have your NMCI account created

•Once your NMCI account has been created, go to Pass & ID with your completed DD1172 form to have the necessary certificates added to your CAC to log into your NMCI computer

•Complete the online DOD Assurance Training: http://iase.dias.mil/eta/iaav7-3/iaa/launchpage.htm •Print two (2) certificates •Attach one (1) certificate to your SAAR form; save the second certificate for your records

Marine Corps Family Team Building

The primary focus of effort for MCFTBPrograms is to prepare families to

successfully meet the challenges of the military lifestyle and enhance mission

readiness.

The L.I.N.K.S. Program

Lifestyle Insights, Networking, Knowledge and Skills (L.I.N.K.S.) provides an orientation to the Marine Corps lifestyle, helping participants better understand the unique challenges of military life. Participants receive information on Marine Corps culture, available resources to enable them to help themselves, real life tips, and the opportunity to network with others.

Sessions are available for:

•Spouses

•School-age children

•Teens

•Parents/extended family members

•Marines

LifeSkills Training & Education

LifeSkills encompasses the capabilities necessary to successfully meet the challenges of everyday life, the mobile military lifestyle, and heightened operational/deployment tempo, including, but not limited to:

•4-Lenses Training

•7 Habits of Highly Effective Families

•Family Care Plans

•Elder care

•Family Disaster Planning

LifeSkills also encompasses the tools and capabilities of the Spouses’ Learning Series (SLS), Prevention and Relationship Enhancement Program (PREP), and Chaplain’s Religious Enrichment Development Operation (CREDO).

Family Readiness Program Training

Family readiness training exists to train the Family Readiness Command Team (including volunteers) on their roles and responsibilities.

Family Readiness Program training provides necessary training for:

•Command Teams

•Family Readiness Officers

•Family Readiness Advisors

•Family Readiness Assistants

•FRO Continuing Education Sessions

•Mass Communication Tool Training

•Volunteer Tracking Tool Training

Readiness & Deployment SupportReadiness and Deployment Support Training (RDST) offers assistance to units by connecting unit Family Readiness Officers and commands, assisting with family readiness and delivering pre-,during-, and post deployment presentations as well as administration of the Family Readiness Assessment Tool.

Presentations and Workshops Offered:

•Pre-Deployment Brief for Single Marines

•Pre-Deployment Brief for Married Marines

•Kids-N-Deployment

•Kids in the Midst

•In the Midst for Adults

•Beyond the Brief

•Kids-N-Reunion

•Return and Reunion for Adults

Break

Please return in 10 minutes.

MARFORPAC Assessment Survey Break Out Groups

Rules of Engagement

•Seek and give effective feedback

•Contribute to group discussions

•Avoid personal attacks

•Be willing to disagree

MARFORPAC Assessment Survey

• Gaps Identified– MCFTB CAMPEN Communication Protocol– Command Team Training Gaps– Local Human Resources Training– Marketing of Family Readiness Programs

Lunch

Our tasting today is in thanks toPEARTREES CATERING

Break Out Group Out Brief

MCFTB CAMPEN Communication Protocol

Break Out Group Out Brief

Command Team Training Gaps

Break Out Group Out Brief

Local Human Resources Training

Break Out Group Out Brief

Marketing of Family Readiness Programs

Close