IGA Projects © 2006 IBM Corporation Open Client for Linux @ IBM Thomas Fischnaller Project Manager...

IGA Projects

© 2006 IBM Corporation

Open Client for Linux @ IBM

Thomas FischnallerProject ManagerOpen Client Europe Deployment

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IGA Projects


Agenda IBM’s Open Client Strategy Open Client for Linux Deployment

• Goals

• Approach

• Standardisation

• User Segmentation

• Timelines

• Pilot results

• Current Deployment Status

• Key to success Open Client for Linux @ IBM

• High-level Architecture

• Applications

• IBM Workplace

• Installation Procedure

• Live Demo Wrap Up – Questions and Answers

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IBM’s Open Client Strategy

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IBM’s Client Strategy

IBM’s client strategy is a customer driven strategy, based around

•Flexibility and choice of client platform and operating system

•Pervasive and embedded clients as well as desktops

•Reduced total cost of ownership, especially through server-managed clients

•Cross-platform client application development through Eclipse Rich Client Platform

Linux plays a key role in the wider IBM Client strategy

0%1%2%3%4%5%6%

2004 2005 2006 2007

Source: IDC

Predicted Linux Desktop Share

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IBM’s Open Client Strategy

Provide applications and desktop services that can work on different operating system – centrally provisioned and managed

Focus on Open Standards based solutions Align with IBM product strategy and exploit IBM Research

technology Create Solutions that can be replicated with IBM clients Lead the industry in integrated open client platforms Increase employee productivity/satisfaction and decrease TCO Provide IBM internal population with the “right” client platform based

on business role Speedup migration of existing business applications to the web Establish IBM Workplace as integrating platform for end user

capability

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Open Document Format (ODF)

Defined by OASIS OpenDocument technical committee Only (!) standard for editable office documents developed within an

open community Standard XML based document format (xml in zip) Format is public available Standardized and first version published by Oasis in May 2005 ISO certification in May 2006 IBM has three members of the technical committee Is the default file format for Productivity Tools .odt, .ods, .odp

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Open Client for Linux Deployment

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Goals

It is important that IBM showcase an enterprise deployments of Open Client. This project must support and demonstrate IBM commitment to Open Client

Provide Linux Client as a supported, internal service offering• Deployment of Open Client for Linux to the targeted segment

• Migration of users from the earlier versions of Linux client

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Approach

Pragmatic and deliberate approach• Start by looking at end user usage and determine where Linux is

appropriate

Deployment on a volunteer basis -> “Community Approach”

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IBM Client Platform Environment - Standardized

Support• Central Help Desk• Web ticketing• SME• Local support• IBM Standard Solutions Finder

Hardware• Corporate wide standard: Windows and Linux• End to end Workstation Asset Management

Software/Applications• Has been long accepted in the Windows environment• Corporate Integration: Intranet, Eclipse, ODF, and so on

Processes• Asset Management: Data tracking, Planning, and so on

Infrastructure• Image delivery

User Profiling• Authentication• BluePage classification• IBM Standard Asset Manager

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Image distribution

Lifeboat CD

Europe Mirror Servers -Selected ISCI/ISSI servers

FTP

Watson Research

AuthenticationImage Info.

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Image distribution

Boot client workstation using ISCI 3.0 boot media (CD-ROM, USB Memory Key, etc.)

Start Installation Wizard Authenticate using IBM Intranet

Password (IIP) Retrieve Bluepages information for

entitlement Retrieve information from DB2

server (profiles, server/image tables, entitlement rules, etc.)

Perform entitlement checking, present client delivery options, select ISCI server and perform other pre-installation processing tasks

Retrieve image files (FTP) and begin installation

Log build information and statistics to DB2 server Lifeboat CD

Websphere - Watson Research

EMEA Mirror Servers -Selected ISCI/ISSI servers

Bluepages – LDAP Directory Server

DB2 Server

1

2

3

6

4

5

7

8

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User Segmentation

Participating in Open Source projects Building Linux server hardware Developing Linux software applications Creating Linux service offerings Using Linux based engineering design tools Researching new technologies Marketing Linux solutions Supporting customer's Linux deployments

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Employees nomination

Volunteer, Special interest groups and Communities

• Promotions: Meetings, Internal news

• Nomination• Invitation

Existing Users• Users of the earlier version• Linux users without Standard-Client (C4eB)

• Promotions: Meetings, Internal news

• Nomination• Invitation

Business Units

• BUs to identify the users• BUs to nominate employees• Promotion/awareness• Previous nomination

Commitment from the Business Unit to support the Projekt is very important!

Targeted Group

• Participating in Open Source projects

• Building Linux server hardware• Developing Linux software

applications• Creating Linux service offerings• Using Linux based engineering

design tools• Researching new technologies• Marketing Linux solutions• Supporting customer's Linux

deployments

The Project

Europe5.400

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2006 Timelines

Pilot

TIC Tests

Deployment

Closure

Mar Apr May Jun Jul Aug Sep

2006

End of pilot

TIC tests completed

Start of deployment

Oct Nov Dec

1

2

3

Project closed 4

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Pilot Users Survey – June 2006

What are the main reasons for you to use the Open Client?

27

1

6 64

19

10

33

6 6

19

0

5

10

15

20

25

30

35

1

I participate in open source projects

I build Linux server hardw are

I develop Linux softw are applications

I create Linux client offerings

I use Linux based engeneering design tools

I research new technologies

I market Linux solutions

I support customer's Linux deployments

Other: Interest on Linux

Other: Support Linux Clients

Other: General

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Will you continue to use the Open Client after the Pilot?

Yes91%

No7%

no answ er2%

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Are you able to work with your business unit specific applications using the Open Client?

Yes, I can work with all my business

applications33%

No, I can not use any of my business

applications7%

na4%

I can work only with some of my business

applications56%

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Deployment Status – June 2006

Distribution by Client Release

C4eb 3.11%

C4eb 3.544%

Open Client 1.x55%

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Deployment Status – June 2006

Distribution by country

0

100

200

300

400

500

600

700

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Key to success

Enterprise integration Standardization Pragmatic approach: Profiling and segmentation Communication The right type and level of Support

• Education & Training

• Tools

• Processes Employee Awareness and Skills

• Awareness-Sessions

• Know-How Sessions (E-Learnings, Classroom-Trainings)

• Intranetpages

• Presentations Line of Business Buy-in and support

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Open Client for Linux

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High-level Architecture

Selective install of Red Hat Enterprise Linux Workstation• “Standard” - selective install for users

• “Developer” - selective install for developres Integration of the Linux Client into the IBM Enterprise Customization for business units / user segments

Managed Client – Patch Distribution, App Mgmt, User Admin, Remote Admin

Optimized Hardware Configurations for ThinkPad models

IBM specific applications

Business unit apps Developer Tower apps

Security patches and distribution updates

Base Linux Distribution – RedHat/SUSE

Site layer applications

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Applications

Productivity Tools Notes 7 Client Sametime 7.5 Firefox YUM SPLX from Trend Micro (Antivirus tool) Workstation Security Tool (WST) Firewall (from Redhat + IBM rules via IP-tables) Terminal Emulation Tivoli Storage Manager (Backup & Recovery) IBM Print Solution (developed by IBM Research Lab in Haifa and

Print Team in Germany) IBM Thinkpad Utilities and many more ….

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IBM Workplace

Server-based Productivity tools (local) Notes-plugin -> Notes 7 Client (local) Currently in the transition to Hannover

IBM Workplace Managed Client 2.6 on Linuxhttp://www.redbooks.ibm.com/abstracts/sg247208.html?Open

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Installation Procedure User boots with CD

User authentication

Web based choiceof installations

Client version

Standard vs.Developer install

Local Options(Timezones, etc)

License agreements

Additional layer /Configuration opts.

Dual-boot vs.Destructive

Corporate DirectoryServer

Pre-fill

Automatic installation

Choice of installation-Server based on IP-address

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Questions?

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Thanks !

Thomas FischnallerHollerithstrasse 1D-81829 München

[email protected]

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Backup Slides

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WindowsLinux

User Segmentation

Fixed Function

Technical Workstation

Transactional Workstation

Basic Office

General Purpose

Limited use of business applications

Applications which drive business processes

Limited office productivity

Simple office productivity Advanced office productivity

No e-mail Simple e-mail Advanced e-mail

No instant messaging

Instant messaging

Simple browser access to intranet, portals Advanced browser access to Internet

File/Print, systems management, network access, host emulation

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Client Development

Global Team• Project Development Team responsible for Project Management

– Coordination with Business Units regarding requirement profiles– Coordination with internal & external suppliers– Schedules, Milestones, etc.

• IBM internal Open Source Development Model

– Core-Team of dedicated resources for timecritical components– Free „Developerscloud“ for new components, enhancements, etc.

• QA Test-Team and internal Service Provider (IBM Global Account) for Test and Roll-out

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The IBM Workplace Concept

A dynamic environment that brings together a “composition” of collaborative tools, applications and connections required by the business situations

Compose capabilities are based on the users identity, role and targeted to the business process context

Server managed to multiple device types and multiple access modes

Extensible to increase organizational responsiveness and agility

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Dynamically integrated...● Activity Explorer **● Productivity editors **● Project Planner tool **● Data Access tool **● People finder● Awareness and chat● Team places● Virtual meetings● Document management● Editors and viewers● Threaded discussions● Messaging● Calendar and schedule● Workflow● Learning

** requires Workplace Managed Client

IBM Workplace Managed Client provides the rich client experience for Workplace Collaboration Services 2.6Unifying people, tools and resources to simplify day-to-day business

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Workplace Client Technology (Key aspects)

Operating System (Windows, Linux, Mac [future])

Operating System Utilities (Browsers, Drivers, etc.)

Eclipse 3.0 FoundationUser experience framework, windowing,

component interaction

IBM Eclipse Contributions

Local App Server EJB Container, JRE/JSR’s

Local Data Store

(Cloudscape, DB2e)

Provisioning/ Management

(Tivoli & RCPML Agent)

Replication & Offline

(SyncML4J)

IBM Value Added Extension Services

Workplace Client Technology

● Componentized● Server Managed● Pervasive● Secured Data● Offline Capable

User Experience ● Rich, Contextual● Disconnected● Componentized● Provisioned

Replication/Synchronization

Eclipse-based Extensible Run-time Environment

Server BasedManagement

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3rd Party Extensions

IGA Projects © 2006 IBM Corporation Open Client for Linux @ IBM Thomas Fischnaller Project Manager...

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