How to Use Emotional Intelligence to Get More Placements! · •Qualities of a successful Recruiter...

How to Use Emotional Intelligenceto Get More Placements

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Patricia Conlin, HBA, RHN

President and Health & Success Coach

How to Use Emotional Intelligence to Get More Placements!

Be More Resilient + Convert Hostility into Loyalty +Negotiate

Invincibly + Resolve Conflict Powerfully = More Placements

Presented for People 2.0 –Webinar, May 3, 2019

PRESENTED BY: PATRICIA CONLIN , HBA, RHN

T I S H C O N L I N . C O M | G L O B AL CO N S U LT I N G GR O U P I N C .



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Agenda

• Qualities of a successful Recruiter

• Keys to becoming a mentally resilient recruiter

• Learn Emotional Intelligence for more placements

• The power EI vs. AI and of non-verbal communication

• Tips to successfully resolve conflicts

• Manage your stress & upgrade your health habits

• The power of goal-setting

• 6 Keys to T.H.R.I.V.E as a recruiter



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Meet the Speaker: Patricia Conlin

• President of Global Consulting Group Inc.

• Owner of a Successful Recruiting Firm for over 25 years

• Certified Emotional Intelligence Trainer

• Author: ABCs Of Food - Boost Your Energy, Confidence

and Success with the Power of Nutrition

• Registered Holistic Nutritionist, RHN

• Black Belt in Shoot Wrestling

• International Speaker on: Health & Success


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Top Qualities of Inspirational Recruitment Leaders

Group Exercise:

• Write-down the qualities of someone who had a positive

influence in your life or acted as a mentor.

• Question …



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Qualities of the Most Admired Leaders

• Great listeners

• Give honest feedback

• Have a great sense of humour

• Demonstrate integrity

• Go the extra mile for the team

• Optimistic



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Keys to Resilience

1. Health: Create healthy habits

2. Tenacity and Optimizing Reality:

Build where you are with what you’ve

got

3. Creative Thinking: Imagine new

solutions

4. Vision, Friendship: Maintain outside

support, nurture your vision

5. Humour, Emotions, Hope: Believe in

positive outcomes, manage emotions


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Resilience Killers=Placement Killers

• Poor health habits

• Fear / negativity

• Too many demands

• Conflict

• Lack of support

• What do the following letters spell?

H-A-P-P-I-N-E-S-S-I-S-N-O-W-H-E-R-E



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Emotional Intelligence

How can it help you get more placements?

Four areas of focus:

• Self-awareness

• Self-management

• Social awareness

• Relationship management



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Why is EI Important for Recruiters?

It improves:

• Your performance at work.

• Your physical and mental health.

• Your relationships.

How Does EI Training Help?

• Quickly reduce stress

• Recognize your emotions & avoid them overwhelming you

• Connect emotionally with others

• Use humor and play in challenging situations


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Empathy/Humour/Trust for Bus Dev Success

Boost your Emotional Intelligence (EI / EQ) skills!

• EI: the ability to identify, use, understand, and manage

emotions in positive ways to relieve stress, communicate

effectively, empathize with others, overcome challenges, and

defuse conflict.

• “If your emotional abilities aren't in hand, if you don't have self-

awareness, if you are not able to manage your distressing

emotions, if you can't have empathy and have effective

relationships, then no matter how smart you are, you are not

going to get very far.” Dan Goleman



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Recruiting: Machine(AI)

vs. Human (EI)



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Optimize Reality and Think Creatively

Artificial Intelligent (AI) – Hard Skills

• Automated resume screening-Saves time

• Candidate Engagement-Keeps momentum

• Online Interviews-More convenient

Emotional Intelligence (EI) – Soft Skills

• AI Can’t Empathize-Recruiters Can

• AI Can’t Create Excitement-Recruiters can

• AI Can’t Build Relationships-Recruiters can


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Tips to Build Winning Relationships

How Important is Emotional Intelligence to success?

1. Listen effectively-Pay Attention

2. Be generous-Give to get!

3. Be honest and create trust

4. Be empathetic-Connect

emotionally



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Master Communication

Non-Verbal Communication (NVC):

What % influence do these have in communication?

• Words

• Voice cues, volume, and timber

• Body language, energy and gestures

Tips to Improve NVC:

• Focus on the other person

• Make eye contact

• Watch for nonverbal cues you send and receive



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Resolve Conflict with EI

To better manage conflicts in a positive,

trust-building way:

• Manage your own stress in the situation

• Be emotionally present and aware

• Communicate well non-verbally

• Use humor and play to diffuse the

negative emotion

• Agree to continue after a short break

• Walk away if necessary


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Ultimate EI Challenge: Internal Recruiters

• Tread Carefully: They may not want the

same outcome as you do.

• Remember: They try to make the

process work smoothly but are not in

control.

• Internal recruiters have different

degrees of credibility with their internal

customers.

• Move from competition to cooperation

by building trusted Partnerships.



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Thrive for more Placements

• T-Tenacity

• H-Health

• R-Responsibility

• I-Imagination

• V-Vision

• E-Emotions• (Copyright TishConlin 2019)

• www.tishconlin.com



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Physical Health - I’m too often:

• Low energy

• Chronic insomnia

Mental Health - I’m too often:

• Unfocused

• Anxious

What are your Top Stressors?

Recruiter Stress….. is this you ?


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Anxiety… Can Kill Your Confidence

• 18% have an anxiety

disorder. Lower stress…

to maximize your focus,

performance and success.

Our greatest weapon

against stress is our

ability to chose one

thought over another.”

Bruce Lee



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Tips to Effectively Manage Stress

• Ditch stimulants: coffee, sugar.

• Think positive: Learn from mistakes

• Try meditation, mindfulness, visualization

• Take a break, walk, play

• 10-second body shake

• Put it on paper

• Sleep more

“We can complain because rose bushes have thorns,

or rejoice because thorn bushes have roses.” Abraham Lincoln



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Movement is Power• Exercise boosts energy, confidence, memory

and slows & prevents disease

• 80% of us don’t exercise enough

• Prolonged sitting the new smoking?


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High Performance Nutrition• Key strategies of Professional athletes

• Enemy #1 is…. _________ ?

• Nutrition can prevent up to 50% of illnesses.

• 2/3s don’t get enough (6-8 glasses/day) We are 60%

water. 2% dehydration drastically impacts work

performance.

• Eat High Quality Veggies & Protein- Minerals, enzymes,

antioxidants



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Using EI to get more placements~ one small step at a time

• Set specific achievable short

and long term goals.

• Be consistent in taking the

action steps to achieve them

• Incremental Improvements by Stephen Duneier at TEDx

Tucson

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• Plan the business with achievable action steps

• Follow the plan daily

• Adapt! Keep what works, drop what doesn’t,

always be learning

• Commit to success-reward

• Manage energy, focus, staff

• Outsource to grow

Growing Your Recruitment Business

https://youtu.be/TQMbvJNRpLE


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• Write for Publications

• Create Talent Services-Resume Writing,

Outplacement, RPO

• Get Involved with Industry Associations

• Speaking Engagements

Attract New Clients



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Personal Inspiration“Every day we have plenty of opportunities to get angry, stressed or offended.

But what you're doing when you indulge these negative emotions is giving

something outside yourself power over your happiness. You can choose to not

let little things upset you.” Joel Osteen

“Start by doing what’s necessary, then what’s possible; and suddenly you are

doing the impossible.” Saint Francis of Assisi

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Transformational Health & Success-Recruitment Professional Boost Success


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Transformational Health & Success

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• Contact me at:

[email protected]

• Transformational Health & Success

Course for Recruiters! Subscribe for tips!

www.tishconlin.com

“Start by doing what’s necessary, then what’s possible; and

suddenly you are doing the impossible.”

Saint Francis of Assisi

Thank You for Listening

http://www.tishconlin.com/

How to Use Emotional Intelligence to Get More Placements! · •Qualities of a successful Recruiter...

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