How to Use Emotional Intelligenceto Get More Placements
5/1/2019 1
Patricia Conlin, HBA, RHN
President and Health & Success Coach
How to Use Emotional Intelligence to Get More Placements!
Be More Resilient + Convert Hostility into Loyalty +Negotiate
Invincibly + Resolve Conflict Powerfully = More Placements
Presented for People 2.0 –Webinar, May 3, 2019
PRESENTED BY: PATRICIA CONLIN , HBA, RHN
T I S H C O N L I N . C O M | G L O B AL CO N S U LT I N G GR O U P I N C .
Patricia Conlin, HBA, RHN
President and Health & Success Coach
2
Agenda
• Qualities of a successful Recruiter
• Keys to becoming a mentally resilient recruiter
• Learn Emotional Intelligence for more placements
• The power EI vs. AI and of non-verbal communication
• Tips to successfully resolve conflicts
• Manage your stress & upgrade your health habits
• The power of goal-setting
• 6 Keys to T.H.R.I.V.E as a recruiter
Patricia Conlin, HBA, RHN
President and Health & Success Coach
3
Meet the Speaker: Patricia Conlin
• President of Global Consulting Group Inc.
• Owner of a Successful Recruiting Firm for over 25 years
• Certified Emotional Intelligence Trainer
• Author: ABCs Of Food - Boost Your Energy, Confidence
and Success with the Power of Nutrition
• Registered Holistic Nutritionist, RHN
• Black Belt in Shoot Wrestling
• International Speaker on: Health & Success
How to Use Emotional Intelligenceto Get More Placements
5/1/2019 2
Patricia Conlin, HBA, RHN
President and Health & Success Coach
4
Top Qualities of Inspirational Recruitment Leaders
Group Exercise:
• Write-down the qualities of someone who had a positive
influence in your life or acted as a mentor.
• Question …
Patricia Conlin, HBA, RHN
President and Health & Success Coach
5
Qualities of the Most Admired Leaders
• Great listeners
• Give honest feedback
• Have a great sense of humour
• Demonstrate integrity
• Go the extra mile for the team
• Optimistic
Patricia Conlin, HBA, RHN
President and Health & Success Coach
6
Keys to Resilience
1. Health: Create healthy habits
2. Tenacity and Optimizing Reality:
Build where you are with what you’ve
got
3. Creative Thinking: Imagine new
solutions
4. Vision, Friendship: Maintain outside
support, nurture your vision
5. Humour, Emotions, Hope: Believe in
positive outcomes, manage emotions
How to Use Emotional Intelligenceto Get More Placements
5/1/2019 3
Patricia Conlin, HBA, RHN
President and Health & Success Coach
7
Resilience Killers=Placement Killers
• Poor health habits
• Fear / negativity
• Too many demands
• Conflict
• Lack of support
• What do the following letters spell?
H-A-P-P-I-N-E-S-S-I-S-N-O-W-H-E-R-E
Patricia Conlin, HBA, RHN
President and Health & Success Coach
8
Emotional Intelligence
How can it help you get more placements?
Four areas of focus:
• Self-awareness
• Self-management
• Social awareness
• Relationship management
Patricia Conlin, HBA, RHN
President and Health & Success Coach
9
Why is EI Important for Recruiters?
It improves:
• Your performance at work.
• Your physical and mental health.
• Your relationships.
How Does EI Training Help?
• Quickly reduce stress
• Recognize your emotions & avoid them overwhelming you
• Connect emotionally with others
• Use humor and play in challenging situations
How to Use Emotional Intelligenceto Get More Placements
5/1/2019 4
Patricia Conlin, HBA, RHN
President and Health & Success Coach
10
Empathy/Humour/Trust for Bus Dev Success
Boost your Emotional Intelligence (EI / EQ) skills!
• EI: the ability to identify, use, understand, and manage
emotions in positive ways to relieve stress, communicate
effectively, empathize with others, overcome challenges, and
defuse conflict.
• “If your emotional abilities aren't in hand, if you don't have self-
awareness, if you are not able to manage your distressing
emotions, if you can't have empathy and have effective
relationships, then no matter how smart you are, you are not
going to get very far.” Dan Goleman
Patricia Conlin, HBA, RHN
President and Health & Success Coach
11
Recruiting: Machine(AI)
vs. Human (EI)
Patricia Conlin, HBA, RHN
President and Health & Success Coach
12
Optimize Reality and Think Creatively
Artificial Intelligent (AI) – Hard Skills
• Automated resume screening-Saves time
• Candidate Engagement-Keeps momentum
• Online Interviews-More convenient
Emotional Intelligence (EI) – Soft Skills
• AI Can’t Empathize-Recruiters Can
• AI Can’t Create Excitement-Recruiters can
• AI Can’t Build Relationships-Recruiters can
How to Use Emotional Intelligenceto Get More Placements
5/1/2019 5
Patricia Conlin, HBA, RHN
President and Health & Success Coach
13
Tips to Build Winning Relationships
How Important is Emotional Intelligence to success?
1. Listen effectively-Pay Attention
2. Be generous-Give to get!
3. Be honest and create trust
4. Be empathetic-Connect
emotionally
Patricia Conlin, HBA, RHN
President and Health & Success Coach
14
Master Communication
Non-Verbal Communication (NVC):
What % influence do these have in communication?
• Words
• Voice cues, volume, and timber
• Body language, energy and gestures
Tips to Improve NVC:
• Focus on the other person
• Make eye contact
• Watch for nonverbal cues you send and receive
Patricia Conlin, HBA, RHN
President and Health & Success Coach
15
Resolve Conflict with EI
To better manage conflicts in a positive,
trust-building way:
• Manage your own stress in the situation
• Be emotionally present and aware
• Communicate well non-verbally
• Use humor and play to diffuse the
negative emotion
• Agree to continue after a short break
• Walk away if necessary
How to Use Emotional Intelligenceto Get More Placements
5/1/2019 6
Patricia Conlin, HBA, RHN
President and Health & Success Coach
16
Ultimate EI Challenge: Internal Recruiters
• Tread Carefully: They may not want the
same outcome as you do.
• Remember: They try to make the
process work smoothly but are not in
control.
• Internal recruiters have different
degrees of credibility with their internal
customers.
• Move from competition to cooperation
by building trusted Partnerships.
Patricia Conlin, HBA, RHN
President and Health & Success Coach
17
Thrive for more Placements
• T-Tenacity
• H-Health
• R-Responsibility
• I-Imagination
• V-Vision
• E-Emotions• (Copyright TishConlin 2019)
• www.tishconlin.com
Patricia Conlin, HBA, RHN
President and Health & Success Coach
18
Physical Health - I’m too often:
• Low energy
• Chronic insomnia
Mental Health - I’m too often:
• Unfocused
• Anxious
What are your Top Stressors?
Recruiter Stress….. is this you ?
How to Use Emotional Intelligenceto Get More Placements
5/1/2019 7
Patricia Conlin, HBA, RHN
President and Health & Success Coach
19
Anxiety… Can Kill Your Confidence
• 18% have an anxiety
disorder. Lower stress…
to maximize your focus,
performance and success.
Our greatest weapon
against stress is our
ability to chose one
thought over another.”
Bruce Lee
Patricia Conlin, HBA, RHN
President and Health & Success Coach
20
Tips to Effectively Manage Stress
• Ditch stimulants: coffee, sugar.
• Think positive: Learn from mistakes
• Try meditation, mindfulness, visualization
• Take a break, walk, play
• 10-second body shake
• Put it on paper
• Sleep more
“We can complain because rose bushes have thorns,
or rejoice because thorn bushes have roses.” Abraham Lincoln
Patricia Conlin, HBA, RHN
President and Health & Success Coach
21
Movement is Power• Exercise boosts energy, confidence, memory
and slows & prevents disease
• 80% of us don’t exercise enough
• Prolonged sitting the new smoking?
How to Use Emotional Intelligenceto Get More Placements
5/1/2019 8
Patricia Conlin, HBA, RHN
President and Health & Success Coach
22
High Performance Nutrition• Key strategies of Professional athletes
• Enemy #1 is…. _________ ?
• Nutrition can prevent up to 50% of illnesses.
• 2/3s don’t get enough (6-8 glasses/day) We are 60%
water. 2% dehydration drastically impacts work
performance.
• Eat High Quality Veggies & Protein- Minerals, enzymes,
antioxidants
Patricia Conlin, HBA, RHN
President and Health & Success Coach
23
Using EI to get more placements~ one small step at a time
• Set specific achievable short
and long term goals.
• Be consistent in taking the
action steps to achieve them
• Incremental Improvements by Stephen Duneier at TEDx
Tucson
24
Patricia Conlin, HBA, RHN
President and Health & Success Coach
• Plan the business with achievable action steps
• Follow the plan daily
• Adapt! Keep what works, drop what doesn’t,
always be learning
• Commit to success-reward
• Manage energy, focus, staff
• Outsource to grow
Growing Your Recruitment Business
How to Use Emotional Intelligenceto Get More Placements
5/1/2019 9
25
Patricia Conlin, HBA, RHN
President and Health & Success Coach
• Write for Publications
• Create Talent Services-Resume Writing,
Outplacement, RPO
• Get Involved with Industry Associations
• Speaking Engagements
Attract New Clients
Patricia Conlin, HBA, RHN
President and Health & Success Coach
26
Personal Inspiration“Every day we have plenty of opportunities to get angry, stressed or offended.
But what you're doing when you indulge these negative emotions is giving
something outside yourself power over your happiness. You can choose to not
let little things upset you.” Joel Osteen
“Start by doing what’s necessary, then what’s possible; and suddenly you are
doing the impossible.” Saint Francis of Assisi
27
Patricia Conlin, HBA, RHN
President and Health & Success Coach
Transformational Health & Success-Recruitment Professional Boost Success
How to Use Emotional Intelligenceto Get More Placements
5/1/2019 10
28
Patricia Conlin, HBA, RHN
President and Health & Success Coach
Transformational Health & Success
29
Patricia Conlin, HBA, RHN
President and Health & Success Coach
• Contact me at:
• Transformational Health & Success
Course for Recruiters! Subscribe for tips!
www.tishconlin.com
“Start by doing what’s necessary, then what’s possible; and
suddenly you are doing the impossible.”
Saint Francis of Assisi
Thank You for Listening
Top Related