WHY IT MAKES SENSE TO OUTSOURCE YOUR PROCESS TO

GRE ‘S “BPO 123”

Garden Reach Enterprises provides Back Office Services to Small and Medium Enterprises in North America and Canada. We offer turn key solutions that involve cost evaluations of your current operational process, cost cutting outsourcing plan, deduce staffing skill sets, ERP guidelines, Voice and Data applications, Controls and Reporting systems, hiring and training, payroll systems, process assessments and enhancements, Technical set up and an auto pilot methodology.

“BPO 123” is an ITES vertical under the aegis of GRE, it offers Integrated Contact Centre Solutions that include: Call Centre – Customer Care, Technical Support, Back Office, Medical Transcription, Accounting Process, KPO, Staffing and Web Designing solutions to small and medium enterprises to lower their business operational costs .

BPO is the fastest growing strategic solution for maximizing opportunities, reducing costs and minimizing risks to get the odd jobs done at the cheapest rates

ABOUT GRE BPO 123

OUR TEAM MEMBERS

BPO 123INTEGRATED CUSTOMER CONTACT SOLUTIONSYour affordable BPO!!!!!!!!!!!

HISTORY OF BPO 123AT A GLANCE

• Professional Staffing Firm since 1995, placed 1400 employees.

• BPO 123 provides remote IT, Accounting, Call Center, Staffing, Imaging, Web Designing and Digitization services using best people and technology.

• BPO 123 has ready facilities for ITES, Call Center Clients• 5000 Sq ft captive process space.

BPO 123 CLIENTS

Pressis – 10 seats providing Technical support to its customer base in Norway, Sweden and Denmark.

IDBI BANK – 10 seats domestic support centre

NATURE VILLA- 5 seats – Travel desk support

IMSI-PM – 6 seats Outsourced Staffing Support.

 

GLOBEWAYS, CANADA INC – 6 seats - Financial and Accounting Process.

BPO 123INTEGRATED CUSTOMER CONTACT SOLUTIONS

Your affordable BPO!!!!!!!!!!!

YOUR BEST OUTSOURCING OPTION

GRE BPO 123: is a centre of Excellence providing Back Office Services to Small and Medium Enterprises.

GRE’S proven voice and data contact centres ensure;

Lower costs, Improved customer experience and faster delivery.

We assess the specific needs of the clients and offer customer centric processes by integrating best practices, people and technology: 24*7*365.

BPO 123INTEGRATED CUSTOMER CONTACT SOLUTIONS

Your affordable BPO!!!!!!!!!!!

WED DESIGNING AND GRAPHIC DESIGNING

BPO 123INTEGRATED CUSTOMER CONTACT SOLTIONS

GRE designs web applications, does the programming, content writing, creative art, image editing and graphic enhancements. We convert hard copies into high resolution digital images.

Some of creations include: www.euphonyhr.com, www.talentpool.asia, www.eappraisal.in,www.ipnehruacademy.com, www.transmaxima.com, www.urbanconnoisseur.com, www.illustrations.net www.aperture.in.

BACK OFFICE SERVICES

We offer support to end -users in an “Anytime, Anywhere, Anyform” mode.  

 -GRE Customer Relationship Management employs tools, information and marketing benefits which  develop, promote and sell client products / services in an ever evovling strategy.  

- The HR services outsourcing is an important growth area for GRE. The key area of focus in the HR services includes searching, hiring, payroll processing, benefits administration and welfare compliances.  

- Data Centre service delivery is extensively performance driven using best in practice cutting edge technology.  

- Accounting Process Outsourcing - GRE has a pool of talented and skilled Accounts Professionals to maintain daily book of Accounts, Taxation, Audits, Invoicing and Analysis.  

BPO 123INTEGRATED CUSTOMER CONTACT SOLTIONS

WHY DEHRADUN ?

• BPO expected to create employment base in Tier II and Tier III cities, generating over $20 billion and over 2.1 million jobs by 2011. (NASSCOM).

• Brand and quality advantage. • Cost Effective Manpower• Low turnover rates• Time and cost• Government initiative

Advantage Dehra Dun !!!!! Major source of English speaking workforce

Stable workforce, much reduced turnover

Excellent climate throughout the year.

IT friendly State Government and CII Dehra Dun

Short drive from Delhi, Gurgaon, Noida, 40 mins by Air, Good rail and Road connections

Elite English schools, best in country

Great Quality of life, educated society, ample housing, vast green reserved areas, congestion free.

Medical Facilities, Hospitals, Hotels and Malls.

QUALIFIED MANPOWER

• Dehra Dun Human talent is recognized as superior for ITES

• “Out of the 30,000 Call Center / BPO employees in Delhi- Gurgaon-Noida region, 5,400 belong to Dehra Dun”

• Approx.25, 000 Graduates p.a. from Dehra Dun.

• Recruiting / Hiring : 60% higher availability of suitable employees than other Cities.

• Salaries/Incentives : Pay 40% less than in Mumbai or Delhi• Lower attrition rate : 10% p. a. In Metro’s the attrition rates are 30- 50%

• High Attrition rate results in higher and more frequent investments in training, a way

out could be relocating to places beyond the metros.

• Dehra Dun offers a stable workforce

INFRASTRUCTURE

Dehra Dun offers stable Real Estate Rates as compared to Metros

Expansion : (scope both Vertical & Horizontal). Airport at Dehradun. Daily flights to Delhi, Bombay,

Bangalore and Lko. Rail links to Delhi, Bombay, Kolkata and other States. Express Highway to Delhi, Gurgaon, Noida, Chandigarh. “A” class Hotels. Sheraton, Radisson, Max etc. Ring Roads connectivity thus reducing traffic congestion. Elite Schools and Professional Colleges Competent Medical Facilities – Max Hospital. IT savvy Government & CII Dehra Dun Chapter for fast track

resolutions.

AGENT AT WORK

MYSELF OPERATING THE FIRST CC in DEHRADUN

SEATING PLAN

Your Business Extension to cut your Operational Costs.

BPO 123INTEGRATED CUSTOMER CONTACT SOLUTIONS

Your affordable BPO!!!!!!!!!!!

GARDEN REACH ENTERPRISES 22 Teg Bahadur, Dehradun -248001Uttrakhand, India

CANADA No.: +1 905 267 1024INDIA No. : +91 9412056330

Corporate inquiry: gardenreach4@gmail.cominfo@gardenreach.net

Personal email: Tarit Mohan: +91 9412056330taritmohan@hotmail.com

Satyajit S: +1 647 261 6150satdot@gmail.com