Backoffice Associates presentation at the Chief Data Officer Forum

1 | CONFIDENTIAL | ©2014 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED.

Top Real Customer examples that transformed their Data Management

Unlock the Power of Data

Rex AhlstromChief Strategy Officer@RexAhlstrom


Data Modernization: THE DATA JOURNEY


The Annual Cost of Poor Data Quality

Gartner

<$500k $500k to $1m $1m to $5m$5m to $25m $25m to $50m $50m to $100m$100m or more Don't Know

Don’t Know!

39%

AVERAGE:

$13.3MILLION

Up from $8.2m in 2012

The Annual Cost to Enterprises


> Revenue Growth

> Customer Engagement

> Risk Reduction

> Move to the Cloud

> M&A, Divestiture

Business Challenges That Keep You Up at Night


From Industry Stats to Business Reality

53%

1. Source: TDWI2. Source: Gartner3. Source: Forrester4. Source: Gartner5. Experian/QAS

Companies that have SUFFERED LOSSES,

PROBLEMS OR COSTS due to poor data quality1

of BUSINESS INITIATIVES FAIL TO ACHIEVE TARGETED BENEFITS

because of poor data quality2

40%

77%of companies believe their bottom line is affected by INACCURATE AND INCOMPLETE DATA5

Products Shipped

to the Wrong

Address

Erroneous / Incomplete Data Preventing Customer Engagement


How Business-Ready Data Can Dramatically Accelerate Your Success

57%increase in customer satisfaction if a company has high-quality, business-driven data1

A 10% increase in usability of data translates to an increase of $2.01 billion in total revenue

per year2

A 10% increase in accessibility to data translates to an additional

$65.67 million in net income per year3

Risk Reduction: Data migration projects present an opportunity for legal and IT

professionals to eliminate redundant, outdated and trivial data, by up to 60% in some cases,

decreasing data management costs and reducing legal and regulatory risks4

1. Source: TDWI2. Source: Sybase/Univ of Texas Austin3. Source: Sybase/Univ of Texas Austin4. Source: Gartner

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Company Overview• One of the Philippines’ largest and

most respected real estate and property development firms

• 173 companies catering to 10.000+ business partners

• 140.000+ rental objects• $1.3 billion USD (2012) revenue

Business Objectives• Migrate objects for Real Estate, Project

System, Finance and Logistics from SAP 4.6c to ECC 6.0 for all 173 companies

• Assure tight project timelines are met to guarantee upgrade for all business and stakeholder simultaneously

• Assure that data supports new and enhanced business processes and

functionality and more comprehensive reporting for compliance

Results Achieved Using BackOffice Associates• Enabled AyalaLand to meet stringent time

frames for complying all migration tasks and avoid cost overruns

• 173 companies with 340 business units and over 4.5m records migrated in single “big bang”

• Data Upload time reduced by almost 80% compared to traditional (manual) data migration methods once BackOffice data migration methodology was applied

• Empowered AyalaLand staff to learn data migration skills and add value to future projects

“Failure was not an option. We had to go live on the appointed day…I am confident that significant manual effort

reduction was possible due to BackOffice Associates…”

Annie Alipao, CIO AyalaLand

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=BMn76-gmcNJm1M&tbnid=4EQstPW3EFYoEM:&ved=0CAUQjRw&url=http://en.wikipedia.org/wiki/File:Ayala-land.png&ei=piNWUuObFszhrAfxyoGgAQ&psig=AFQjCNFP1xrgVTqHWr1AffSXGX_DIMf3CA&ust=1381463317654147




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Company Overview• One of Australia's most successful

diversified property groups • Residential, commercial & industrial

divisions, as well as investment division, the latter with 70 properties worth $A2.2 billion (2011)

• Operations in Melbourne, Sydney, Brisbane, Perth and Adelaide

Business Objectives• Replace ageing and loosely integrated

legacy systems• Migrate from Timberline ERP system

to SAP• Carry out custom integration of SAP RE-

FX (real estate management) with CRM

• Identify issues, and where possible improve, data quality during the migration process

Results Achieved Using BackOffice Associates• “Boring Go Live” achieved in

a timely manner• BackOffice Associate’s repeatable

approach enabled multiple dry runs before system go-live

• Graphical view of migrated data highlights formatting issues early in the migration process

“Having the right data in the right format is as critical as having the right system in place, and this was one of the most effective

implementations I’ve been a part of.”

Anand Murthy, Australand Business Solutions Manager

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Company Overview• Largest rail and transport enterprise

in the State of Queensland, Australia• Revenue $6 billion+ AUD • Founded in 1865 and 6000+ staff

worldwide

Business Objectives• Migrate three business areas from

Remedy (TSMS) to existing SAP EAMs and enhance business processes of four business areas from a previous SAP EAMs migration done by the customer

• Restructure existing Functional Locations• Improve data quality and business design

during the migration process

BackOffice Associates® Solutions• Data Assessment/Audit• Data Migration Toolset & Services

Results Achieved Using BackOffice Associates• Data Migration done on-time and

on-budget with no system/application downtime

• Improved Data Quality, 99% load accuracy

• Improved data validation and reconciliation process

• Standardization of data across all business units

“BackOffice has helped us to achieve over 99% load accuracy on time and on budget, thereby enabling us to have better

reconciliation and be more efficient,” said Stanley Takis, Program Director, SAP EAMS at Queensland Rail


Start Your Business-Ready Data Journey

You Can’t Improve What You Don’t Measure — Quantify and Benchmark Cost of Data Errors

It Takes Business and IT Working Together — Focus on Business Outcomes

Work with a Trusted Partner that Specializes in Data


Visit us at the Exhibition Area

& WIN a Data Assessment

(worth USD 15K)


Thank You

[email protected]

+1 508.430.7100

BackOffice Associates

BackOffice.Associates

@BackOfficeAssoc

www.boaweb.com

Rex Ahlstrom

Chief Strategy Officer

@RexAhlstrom

Backoffice Associates presentation at the Chief Data Officer Forum

Data & Analytics

Transcript of Backoffice Associates presentation at the Chief Data Officer Forum