American Society for QualityGranite State Section 104

Sept 16, 2010

Steve TravisVP Sales and MarketingTravis Consulting

Jack TravisDirector Sales & ServiceTravis Consulting

ASQ Granite State Section 104• Automating Quality Functions– Capture– Analysis– Review Metrics– Trend

• Without looking for a single piece of paper!

Quality Management Systems• Can you pull up your total cost of Quality with

a click of the mouse?

Quality Management Systems

Quality Management Systems• Can you manage your Company’s documents

in one central location?– Security– Revision Control– Authorization sign off– Delivery Acknowledgement– Complete audit trail– Search for a document from within the text

Quality Management Systems• Manage Company Assets– Recurring maintenance– Repair– Manage the Tool Crib– Quick Costing analysis

Quality Management Systems• Are Customer issues getting handled

efficiently?• How are you managing Meetings?• Audit schedules…..?• Any concerns about compliance with Quality

Standards?• Are items slipping through the cracks?

Quality Management Systems• Who does what……????

To Do List

Quality Management Systems

COPQ COQ

NCNC

PA

CA

Audits

CI

Customer Related

Resource Management

Management Reviews

Control of Measurements

Control of Docs

Inspection

Quality Management Systems

Quick Product Tour

Contact InformationSteve TravisVP Sales and MarketingTravis Consultingstravis@travisconsulting.com401-246-3335

Jack TravisDirector Sales and ServiceTravis Consultingjtravis@travisconsulting.com 603-536-1771