AB0 Scen Overview en De

8/6/2019 AB0 Scen Overview en De

http://slidepdf.com/reader/full/ab0-scen-overview-en-de 1/22

AB0 - Time Recording

Scenario Overview

SAP Best Practices for DBM

V1.600



¥ SAP AG2007

Overview

Scenario ± AB0 Time Recording

This scenario is made up of several building blocks containing the preconfiguration required for the Time Recording

scenario. Building blocks can help you to implement the solution and put into production quickly.

To illustrate the scenario presented in this overview document, the business view, the interaction view, and the component view, provide three different perspectives on the business scenario.

Business View

The business view shows the business partners participating in the Time Recording scenario, the business environment, and the benefits for the parties involved.

Interaction View

The interaction view shows the integration of an enter prise¶s IT with the IT of one or more of its business partners. It also describes the roles involved, the f unctions supported, and the documents and data exchanged.

Technical View

The Technical view shows the key f unctions available in the in the Time Recording scenario.



¥ SAP AG2007

Business View



¥ SAP AG2007

The Time Recording f unctionality offers support in perfor ming all human

resources processes involving the recording, valuation of internal employees¶

work perfor med and absence times.

Situation:

The service technician perfor ms the work in the service order after the order

is released. For these internal processes, the service technician should record their activities and working time within a day. In the end the dealer can bill the

actual working time to the customer.

The following features characterize Time Recording activities:

AB0 Time Recording: Business Background

Release Service Order

Record working time

Target working time and Actual working time compare sheet

Bill actual working time for effort±relevant labor item



¥ SAP AG2007

AB0 Time Recording: Business Requirement

Requirements of the Dealer

Recording of absences and special attendances by Time administrators

An overview of service technician working time sheet

Service perfor mance is included in the service order

A business scenario for Time Recording starts when a service technician

starts his work. He or she logs on to the ter minal to record his or her activities

and working time within a day.

The service technician then enters the attendance or absence type, the

sender and receiver cost centers, and the number of hours he or she worked.

To assist him or her with entering this infor mation, default values proposed or

the search f unction can be used.

Easy to compare target and actual working time

Distinguish productive and unproductive working time



¥ SAP AG2007

AB0 Time Recording: Business Requirement Solution

Business Benefits for Dealer

SAP Best Practices for DBM scenario Time Recording shows a working day of a

service technician.

DBM provides other SAP applications with planning data and delivers infor mation to a

lot of business processes integrated in the DBM solution, for example Human

Resources Management, Cross Application Time Sheet (CATS), Controlling, DBM

order processing and analytics.

The time recording f unctionality basically contains two major steps, first the time postings like ³start a day´, ³start of work´ an so on, time confir mations of time spent

on a job, for example 3 hours worked on labor xyz. The time postings are stored in

time stamps and the confir mations including the time frame are stored in Cross

Application Time Sheet Database (CATS).

When the next activity is created, the last one is finished automatically

Creating time stamps by selecting the relevant time event

An individual tab-page is provided for time recording in the service order

One list of released orders on the current date is available

Time events are predefined in the system with the required controlling ob ject

Automatically punch out



¥ SAP AG2007

Automotive - Sales & Service Organizations

OEMs & Suppliers Dealer Network &

Customers

Procurement Sales & Distribution Service

Enterprise Management & Support

Sales & Marketing

Brand and Customer Management Vehicle Lifecycle Management

Channel Management

Leasing

Vehicle Management

Vehicle Planning & Forecasting

Order -to-Deliver y

Service Parts Management

Service Parts Planning

Service Parts Execution

Customer Service

Interaction Center

Importer Service Operations

Warranty Management

Fleet Management & Rental

Dealer Business Management

Customer Management

Vehicle Sales and Administration

Vehicle Service

Parts Management



¥ SAP AG2007

Interaction View



¥ SAP AG2007

SAP DBM: Time Recording

Start working on order

� selects event type ³start on order ́

� selects order from list of released

DBM orders of the day

Start a day

� Service Technician logs on ter minal

� Starts a day

Monitors Time Recordings� selects time recordings of his team

(assigned resources)

� check time recordings navigating into CATS

� correct error entries within CATS

Monitors DBM order

� checks status of order header items

� checks time confir mations on order

� checks LV updates based on time recordings Finishes working on order

� selects event type ³finish on order ́

� selects ³final completion´ indicator

Records ³unproductive´ working times

� selects event type ³cleaning workshop´

� defaulted cost center � creates start / later finish event



¥ SAP AG2007

Communicate

Delivery/Request

Dealer

Releasing service order

Checking Time Sheet

AB0 ² Time Recording: Business Ecosystem

1

2

3

Creating service order

DBM System

Customer

Item 20

Service Order: 1000AB12

Item 30

Item 10

Customer Invoice

Item QuantityItem 10 10

Item 20 50Item 30 30

Shop Floor

2

Performing effort relevantlabor item

Cleaning workshop

Creating invoice

Confirming time booking on order

Completing service order 4

Performing labor item

0000102 20 X

Labor Value Master DataLV No. Target Time Effort Relevance

0000103 30

0000101 10

Transferring to Controlling



¥ SAP AG2007

Customer Adviser Business BenefitsCustomer

AB0 ² Time Recording : Business Scenario MapCase 1 - Time Recording at the Header Level

Send vehicle for repairing

Service Technician 1

Create Service Order

End of Work with

Confirmation

Perform the Labor Item

Break

Perform the Labor Item

Check Status of Service

Order

Status control of time booking in DBM service order.

Cleaning Workshop

Leaving Workshop

Create time stamps on order level.



¥ SAP AG2007

Customer Adviser Business BenefitsCustomer

AB0 ² Time Recording : Business Scenario MapCase 1 - Time Recording at the Header Level


Completion Confirmation of

ServiceOrder

Classic CATS.

Fill in CATS time sheet via time recording transaction.

CATS: Transfer to

Controlling

Check Time Sheet

Create Invoice



¥ SAP AG2007

Customer Adviser Service Technician 2 Business BenefitsCustomer

AB0 ² Time Recording : Business Scenario MapCase 2 - Order Includes Effort Relevance Labor Item


Check Status of

ServiceOrder

CATS: Transfer to

Controlling

Completion

Confirmation of

ServiceOrder

Create Invoice

Status control of time booking in

DBM service

order.

Classic CATS

Fill in CATS time sheet via time

recording transaction.

Check Time Sheet



¥ SAP AG2007

Technical View



¥ SAP AG2007

AB0 ² Time Recording : Document Flow

DBMOrder

InternalOrder

Item 10Labor Value

Billing Doc.

Split 1InternalOrder

Item 20Labor Value

Accounting Doc.



¥ SAP AG2007

AB0 ² Time Recording : DBM Order Integration

DBM Order Integration

Item update

Labor values, which cannot be pre-estimated. For example, labor values like

'electronic control' and 'rough inspection'

Labor values have to be defined as update relevant

The system requires item number during time recording and it will update the

relevant labor values in the defined order

All time recordings created with reference to this item (labor value) willupdate the item quantity



¥ SAP AG2007

AB0 ² Time Recording : DBM Order Integration

DBM Order Integration

Target - Actual Comparison

Monitor the existing time recordings Actuals are determined during runtime

Cumulated amount for each employee (only finished time stamps)

List of time stamps

The open time stamps are marked in red



¥ SAP AG2007

AB0 ² Time Recording : CATS

CATS (Cross Application Time Sheet)

CATS entries are created based on two time stamps

from the service technician Sending cost center is derived from HR master

Receiving controlling object

Internal order number

Cost center

Determined internal order for the DBM order



¥ SAP AG2007

Copyright 2007 SAP AG. All Rights Reserved

No part of this publication may be reproduced or transmitted in any for m or for any pur pose without the express per mission of SAP AG. The infor mation contained herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietar y software components of other software vendors.

Microsoft, Windows, Outlook, and Power Point are registered trademarks of Microsoft Cor poration.

IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, and Infor mix are trademarks or registered trademarks of IBM Cor poration in the United States and/or other countries.

Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incor porated in the United States and/or other countries

Oracle is a registered trademark of Oracle Cor poration.

UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.

Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.

HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

Java is a registered trademark of Sun Microsystems, Inc.

JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.

MaxDB is a trademark of MySQL AB, Sweden.

SAP, R/3, mySAP, mySAP.com, x Apps, x App, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Ger many and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves infor mational pur poses only. National product specifications may var y.

The infor mation in this document is proprietar y to SAP. No part of this document may be reproduced, copied, or transmitted in any for m or for any pur pose without the express prior written per mission of SAP AG.

This document is a preliminar y version and not sub ject to your license agreement or any other agreement with SAP. This document contains only

intended strategies, developments, and f unctionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. Please note that this document is sub ject to change and may be changed by SAP at any time without notice.

SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the infor mation, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular pur pose, or non-infringement.

SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross negligence.

The statutor y liability for personal injur y and defective products is not affected. SAP has no control over the infor mation that you may access through the use of hot links contained in these materials and does not endorse your use of third-party Web pages nor provide any warrantywhatsoever relating to third-party Web pages

AB0 Scen Overview en De

Documents

Transcript of AB0 Scen Overview en De