A flexibleNonviolent Crisis

Intervention® trainingdelivery option that combines

web-based and classroom instruction.

Questions? Please call CPI at 1-877-877-5390.2

Same Program—New Flexibility for Certified InstructorsThe Crisis Prevention Institute (CPI) is pleased to introduce Nonviolent Crisis Intervention®

hybrid training—a state-of-the-art delivery option that blends web-based and classroominstruction. This innovative training teaches the same effective skills, supports the sameprinciples, promotes the same philosophy, and adheres to the same quality standards astraditional Nonviolent Crisis Intervention® training. Certified Instructors can utilize this newdelivery option with all or some staff members.

Questions? Please call CPI at 1-877-877-5390. 3

Two Essential ComponentsNonviolent Crisis Intervention® hybrid training consists of two components, and both are necessary forsuccessful completion of the program.

1. Web-based InstructionThe web-based component contains a variety of interactive presentations, scenarios, videos, andlearning assessments that relate to each unit of the Nonviolent Crisis Intervention® training program.During the web-based instruction, the program terms and definitions are solidified. This allows for aunique focus on application during classroom instruction.

Certified Instructors’ Role – Certified Instructors direct their participants to a secure website toaccess this component. They also provide support by being available to guide participantsthrough the web-based learning.

Participants’ Role – Participants receive access directions from their Certified Instructors andcomplete the web-based instruction before attending the classroom session.

2. Classroom InstructionThe face-to-face Certified Instructor-led component builds on the web-based learning. Discussion, activities,and participant examples prompted from the web-basedinstruction reinforce program concepts witha focus on workplace application.Additionally, all personal safety andphysical interventions are taughtand practiced during this portion of the program.

Questions? Please call CPI at 1-877-877-5390.4

Flexible and Interactive Instructional DesignThe flexible design of Nonviolent Crisis Intervention® hybrid training offers benefits to the learner, theCertified Instructor, and the organization. It can be used for first-time participants of Nonviolent CrisisIntervention® training as well as for refresher training.

Benefits to LearnersGaining the skills to safely respond to aggressive and assaultive behavior is beneficial to everyone whoparticipates in Nonviolent Crisis Intervention® training. By completing the training via the hybrid trainingoption, learners attend the Certified Instructor-led classroom session with a valuable knowledge basealready in place. Additional benefits include:

• 24/7 Content AccessLearners can access the web-based component of the program at their convenience, regardless ofthe hour of the day or the day of the week. This allows them to select the time frame that is mostcompatible with their schedule.

• Comfortable PaceThe self-directed learning gives participants the flexibility to proceed through the web-based contentat a pace that is comfortable for them. If they choose, they can spend more time exploring newconcepts with the review options that are available throughout the program.

• Save and Return ConvenienceThe web-based portion also allows learners to save theirwork at the end of each unit and return to it at a later time.This provides the opportunity to divide the web-basedcontent into sessions that best fit their schedule.

• Knowledge BaseLearners come to the classroom portion with aknowledge base of Nonviolent Crisis Intervention®

training and are ready to build upon the learning.They complete assignments during the web-basedportion, print them, and bring them to class fordiscussion.

• Classroom EfficiencyLearners come to the classroom training with foundation knowledge—key terms,definitions, and examples are alreadyestablished. As a result, classroom time forNonviolent Crisis Intervention® training maybe reduced and refresher programs may bereduced even more.

• Competent and Confident StaffAn integral part of any training is the ability toapply new concepts to workplace realities.With hybrid training, you can focus theclassroom session on application and tailorthe practice to build staff confidence andcompetence.

• Professional DevelopmentBy completing the Instructor Training andbecoming authorized to facilitateNonviolent Crisis Intervention® hybridtraining, you will build newinstructional skills. This is anexciting opportunity to enhanceyour own professionaldevelopment while helping tomanage the Training Processwithin your organization.

• Flexibility for Select GroupsYou may prefer that the classroom time forselect groups, like Crisis Response Teams ormanagers, not be reduced. In that case, theweb-based instruction can serve to enhanceand reinforce learning.

• Additional Resources and SupportAdditional resources and support unique tothe Nonviolent Crisis Intervention® hybridtraining program are available, includingspecialized ongoing consultation with CPIProfessional Staff Instructors.

5

Benefits to Certified InstructorsWith Nonviolent Crisis Intervention® hybrid training, authorized Certified Instructors will be given doublecredit for hours spent in the classroom. For example, if 4 hours are documented for the classroom session,CPI will credit the Instructor with 8 hours of training to recognize classroom preparation time and the need tobe available to staff who are taking the web-based portion. Additional benefits include:

Questions? Please call CPI at 1-877-877-5390.

Benefits to Your OrganizationNonviolent Crisis Intervention® hybrid training gives organizations additional training resources to buildstaff competence in critical skills. Other benefits include:

• Immediate Access for New EmployeesThe web-based portion can be accessed at any time, which can minimize the lag time between anew employee start date and exposure to key Nonviolent Crisis Intervention® programinformation. This can optimize your organization’s new-employee orientation process.

• Cost-Saving OpportunitiesDue to less staff time necessary for classroom training and more time on the job, cost savingsmay be realized for replacement staff, pay stipends, shift differentials, etc.

• Consistent Workplace PrioritiesEmployees can begin Nonviolent Crisis Intervention® hybrid training as soon as they have

access to the web-based component. This allows all staff to support a positive workenvironment with the same basic knowledge, approaches, and priorities.

• Increased ScalabilityThe increased flexibility of staff

time helps to limit theobstacles associated withorganization-wide training.This may be especiallycritical for yourorganization to meet localand/or national trainingregulations orrequirements.

Questions? Please call CPI at 1-877-877-5390.6

Questions? Please call CPI at 1-877-877-5390. 7

A hybrid approach combines the best of both worlds―classroom learning and web-based learning. Hybridtraining is on the cutting edge of adult learning, and CPI isexcited to take a leadership role in providing this resourceto our Certified Instructors.

Randolph M. Boardman, Ed.D.CPI Executive Director of

Research and Development

Start as Soon as TomorrowIt’s easy to bring this training to your facility or school as soon as tomorrow! If your organization has a Nonviolent Crisis Intervention® Certified Instructor on staff, there are two steps to the process.

1. Complete Hybrid Instructor TrainingTo become authorized to facilitate Nonviolent CrisisIntervention® hybrid training, Certified Instructorsmust complete hybrid Instructor training. Both web-based (Instructor Basics) and classroom(Instructor Seminar) training are available. Completing either or both provides final authorization. See Instructor Training Package details on page 8.

2. Purchase Participant “Seats”Certified Instructors purchase participant seats, which provide unique links to the web-based instruction.Classroom materials customized exclusively forhybrid participants are sent directly to the CertifiedInstructor conducting the training and are included inthe seat cost.

Hybrid Instructor Training

Special introductory price of $399 US ($449 CDN)!

FREE with purchase of100 participant seats!

Participant Seats

1–99 seats: $30 US ($35 CDN) each100+ seats: $27 US ($32 CDN) each

Price covers all classroom materials, including a Hybrid Portfolio for each participant—a valuable

resource for the future.

How Do I Become a Hybrid Training Instructor?To gain authorization as a Nonviolent Crisis Intervention® hybrid training Instructor, a comprehensive yetflexible Instructor Training Package is available. The package includes specific training that prepares you tosuccessfully facilitate both components of the hybrid training program.

Instructor Training PackageInstructor training provides information on important adjustments you will need to make to Nonviolent CrisisIntervention® classroom training to reduce time and effectively build upon web-based learning. It includesfacilitation elements that are unique to the hybrid training delivery. You can get started as soon as youcomplete the web-based Instructor Basics and/or a 6-hour classroom Instructor Seminar.

The Instructor Training Package includes:

• Unlimited access to the web-based component of Nonviolent Crisis Intervention® hybrid training. Prior to teaching the classroom session, you will be given access to the web-based component and complete the program as your participants will.

• A real-time DVD of the hybrid classroom session being facilitated to review prior to leading yourclassroom session.

• A brief, online Instructor Orientation that provides general information about the unique hybridtraining delivery method, the goals of Instructor Basics and Instructor Seminar, and strategies forensuring this approach has a positive impact on you and your organization.

• Instructor Basics web-based self-study that provides you with the necessary information to get started.

• Instructor Seminar led by CPI Professional Staff Instructors to build your facilitation skills, introduce new and creative classroom activities, and increase your confidence as an authorizedhybrid Instructor.

Please NoteYou can attend any Instructor Seminar scheduled within one year of purchasing the InstructorTraining Package. Please visit www.iancici.org for the current Instructor Seminar schedule.Additionally, if you have a number of Certified Instructors in your organization to become authorized,please call 1-877-877-5389 for more information about how to bring the Instructor Seminar directly toyour school or facility.

Questions? Please call CPI at 1-877-877-5390.8

Questions? Please call CPI at 1-877-877-5390. 9

Purchase Your Instructor Training Package Today!

Visit www.iancici.org or call 1-877-877-5390.

Certified Instructors’ Frequently Asked Questions Q Will my participants use the same workbook for Nonviolent Crisis Intervention® hybrid training that

we currently use for traditional training?A In hybrid training, participants use a customized Hybrid Portfolio that links both the web-based and

classroom-based portions of training. Participants record and print “entries” during the web-based portionand insert them into the Hybrid Portfolio during the classroom session. Certified Instructors receive HybridPortfolios when they order participant “seats.”

Q If I choose Nonviolent Crisis Intervention® hybrid training, do I need to train all staff in this method?A No. Hybrid training may be appropriate for some staff, but the traditional classroom-based approach may

be more appropriate for others.

Q Can I use Nonviolent Crisis Intervention® hybrid training as a formal refresher? A Yes. You can use the hybrid delivery option for either an initial or refresher training.

Q How will I know who has completed the web-based portion of the training and how many seats I have remaining?

A When participants come to the classroom session, they bring their printed web-based entries to verify theyhave completed this portion of the course. You will also be able to check participant status online at anytime. We recommend that you track your seats as you issue them for your own records.

Q How long will it take my participants to complete the web-based portion?A Generally speaking, an average participant can expect the

web-based portion to take approximately 2 to 3 hours.Because this is self-paced learning, some may spend less

time and some may choose to spend more.

Q How long will the classroom instruction take?A Plan on approximately 4–6 hours

depending on which units you teachand how much time you need forpractice. A refresher course may takeless classroom time.

10 Questions? Please call CPI at 1-877-877-5390.

Questions? Please call CPI at 1-877-877-5390. 11

Q Can participants come to the classroom session without completing the web-based component?A No. Participants need to present their printed web-based entries when they attend the classroom

session to verify they have completed that portion of the course. If staff have not completed the web-based portion, you will need to reschedule them for a later class.

Q How will I let my participants know where to access the web-based portion?A After purchasing seats for your participants, CPI will email you an access link that you will forward to

your participants. To help you craft your email to participants, we’ll email a sample template and includeit in your Hybrid Classroom Instructor Guide. It will also be available for you to download.

Q When are Personal Safety TechniquesSM and Nonviolent Physical Crisis InterventionSM

introduced or reviewed?A During the web-based instruction, there is general information about physically acting-out behavior and

the risks of restraints, but no physical techniques are taught. CPI’s Personal Safety TechniquesSM andNonviolent Physical Crisis InterventionSM are taught and practiced during the classroom session.

Q Can I team teach the classroom portion with another Certified Instructor? A Yes. However, only authorized Nonviolent Crisis Intervention® Certified Instructors who have

completed hybrid Instructor training receive credit for additional training hours for the time spentassisting staff during the web-based portion of course.

Q Will my participants receive completion cards?A Yes. The documentation process for hybrid training is the same as it is for the traditional training

method. Once CPI receives documentation of your training, completion cards will be sent to you.

Q What are the technical requirements?A • Intel® Pentium® III w/450 MHz or faster

processor (or equivalent)• 128 Mb RAM• Flash 9.0.0. plug in and JavaScript enabled• Microsoft® Windows Vista® or Microsoft®

Windows XP® or Mac OSX v.10.4 (or higher)• Internet Explorer 6.0 (or higher) or Firefox 3.0

(or higher) or equivalent Internet browser• Audio capabilities• Printer access

3315-H North 124th Street, Brookfield, WI 53005 USA1-877-877-5390 (US and Canada) • 1-888-758-6048 TTY (Deaf, hard of hearing, or speech impaired))

1-262-783-5787 • Fax: 1-262-783-5906 • Email: support@iancici.org • www.iancici.org

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