Unified Communications: Connect to People Instead of

DevicesTim Weber & Bill Palmer | ADNET Technologies, LLC

How Do Your People Work Together Today?

What are the issues and limitations?

Consumersocial

networks

E-mail

Face-to-face

File shares Paper-based

Messaging

Phone& Fax

Digital Marketin

g

Source: Ideal Communications and Collaboration Research by Microsoft, 2009

What we hear:Current Communications Experience

Customer Wish For:Ideal Communications Experience

>> Communication is more than just transmission and receipt of a message; it is also about creating a connection with someone.

Barriers to a More Connected Experience

Distributed teams, partners, and

customers

High cost of communicationsLack of integration

Microsoft Lync Server 2010

Reduce costs through converged communications

Truly converged user experience Converged voice functionality

Audio, Video, and Web Conferencing

Simplify deployment and migration through interoperability

Interoperable and extensible platform

Choice through interoperability

IT resources maximized with the cloud

Enterprise Voice and Telephony

>>

Drive adoption through ease of use and Microsoft Office

Consistent experience across Office Consistent experience across

devices

Instant Messaging and Presence

Contact

Card

Click to communicate from Microsoft Backstage™ view (Word, Excel, PowerPoint)

Presence in SharePoint

Consistent Experience across Microsoft OfficeCommon features across Microsoft Word, Excel®, PowerPoint®, Outlook®, and SharePoint® can help to improve the user experience.

Connect People in New Ways, Anytime and AnywhereAccess messages through your PC, mobile device, or the Web

PC WebMobile

Truly Converged User ExperienceUsers can benefit from a single client experience for IM, voice, video, and data sharing.

Microsoft CommunicatorIncoming callConversation windowIM and videoMeeting, application sharing, and whiteboarding

Converged Voice FunctionalityMicrosoft Lync Server 2010 delivers on critical voice features.

Telephony andVoice Mail

InstantMessaging

Microsoft Lync Server 2010

Integrated conferencing experience

Enhanced 9-1-1 for NA Survivable branch appliances Call admission control

More options for devices (including lower cost)

Call park and malicious call trace

Additional data center survivability options

Microsoft Office Communications Server 2007

“Anywhere access” IM and rich presence Desktop integration Voice features for mobile workers Unified messaging with Microsoft

Exchange 2007 Audio and video conferencing Web conferencing (Microsoft Office Live

Meeting client)

Unified Conferencing: Audio, Video, Web

Microsoft Office Communications Server 2007 R2

Desktop sharing Dial-in audio conferencing Higher resolution video Single number reach Attendant console Response groups SIP trunking

Interoperable and Extensible Platform

>>

Integrate and Enhance Existing Investments Enable federation and public IM connectivity

Integrate with PBXs

Build on room-based conferencing systems

Use qualified SIP trunking providers

Extend Communications to Business Processes Make conversations contextual Extend the Microsoft Communicator experience

Choice through InteroperabilityTake advantage of interoperability to replace, enhance, or add voice options

Add

Enhance

>>

Replace

Full and seamless UC experience through Microsoft Lync Server 2010

Highly cost-effective to purchase and manage

Case Studies: Sprint, Colombian National Police, and Lionbridge

Full and seamless UC experience through Communications Server

Allows employees to use PC or phone for voice calls

Case Studies: AT Kearney, Royal Dutch Shell

Eliminates costs for conferencing services

Can use PC for full audio, video, and Web

conferencing experience Provides rich roster controls Case Study: Intel

Complete Cost Savings

Decrease costsBy reducing travel, communications, and IT expenses

Improve business outcomes

By maximizing individual productivity and fostering team collaboration

>>

Business Impact: Customer Evidence>

>

“We were spending more than a million dollars a month in our conference bridging. We are not spending anywhere near that today and expect to be saving across the board with the unified communications suite in the neighborhood of nine to ten million dollars per year, just in our enterprise costs.”

Joe Hamblin

Manager of UC for Client Services | Sprint Nextel

“Office Communications Server offered all of the features we needed out-of-the-box without requiring additional licenses. That, plus the interoperability with Office 2007 and Office SharePoint Server and the ability to click to dial from these other applications, was what sold us on Microsoft.”

Kevin Rice

Global Network Architect | A. T. Kearney

Day in the life……

THANK YOU!!!Q & A