Teambuilding For Supervisors

Session ObjectivesYou will be able to:• Recognize the value of team efforts• Identify the characteristics of an effective

team• Build commitment and cooperation among

team members• Use teams effectively to achieve goals

Session Outline• Characteristics of effective teams and

members• Creating a productive work atmosphere• Encouraging commitment, cooperation, and

contributions• Effective communication and conflict

resolution•Measuring progress and recognizing

achievement

Benefits of Teambuilding• Increased efficiency • Heightened motivation • Improved quality of

output • More flexible operations• Enhanced creativity

Effective Teams• Manageable size • Diverse skills,

knowledge, and experience • Resourceful, competent

leadership • Common goals

Effective Teams (cont.)

• Cooperation • Solidarity • Open exchange of ideas and information •Mutual respect and support

Team Members• Understand their own and others’ roles • Agree on goals and the tasks to achieve

them • Trust and cooperate with one another • Continually communicate and coordinate

efforts

Team Members (cont.)

• Achieve consensus through listening, debating, and compromise• See value in combining all members’ skills,

experiences, and perspectives • Believe that the combined efforts of the team

will produce worthwhile benefits

Teams and Team Members• Questions?

Create the Right Atmosphere• Design an informal,

relaxed, and open work environment • Encourage respect for

different points of view • Require professionalism

and courtesy • Promote mutual respect • Be fair and consistent

Set Clearly Defined Goals• Communicate

expectations at the outset • Explain goals and

objectives • Encourage feedback • Prioritize goals and

determine how each will be achieved• Decide how success will

be measured

Build Commitment•Write a mission statement• Cultivate a sense of belonging and

acceptance • Set a good example

Build Commitment (cont.)

• Show concern for team members• Celebrate group success

Encourage Contributions• Ask for full participation

• Welcome suggestions• Coach and counsel

team members

Encourage Contributions (cont.)

• Provide challenging assignments • Delegate meaningful tasks

Promote Cooperation• Emphasize

collaboration, not competition• Promote the sharing of

information, ideas, and expertise • Endorse compromise • Reinforce team-oriented

behavior

Provide Adequate Support• Keep in close touch with

the group• Provide adequate training• Make sure required

resources are available• Give the team enough

time to complete its mission• Give clear and accurate

instructions

Provide Adequate Support (cont.)

• Help members coordinate team duties with other responsibilities • Encourage team members to bring problems

to you• Go to bat for your people• Encourage support between one another

Maintain Communication• Allow adequate time for

group discussion• Encourage constructive

criticism of ideas• Provide feedback and

guidance• Teach debating and

listening skills • Be accessible to your

Resolve Conflicts Promptly• Some conflict is normal• Establish ground rules for dealing with

conflict • Teach conflict resolution techniques • Encourage team members to manage their

own conflicts• Step in when there is no swift resolution

Teambuilding Techniques• Questions?

Establish Links•Maintain relationships with other teams,

departments, and functions • Keep your manager informed • Encourage team members to make useful

connections • Focus on the big picture

Measure Progress• Keep an eye on

schedules • Check workflow• Monitor quality • Observe individual

performance

Recognize Achievement• Recognize both

individual and group achievement • Bestow a sense of

prestige and status on team membership • Recognize contributions

in appraisals • Reward successful

completion of the mission

Key Points to Remember• Teams make use of diverse skills,

knowledge, and experience• Effective teams improve efficiency, quality,

and motivation• Your role is to provide leadership, support,

and encouragement

Teambuilding For Supervisors

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