Teambuilding For Supervisors

Teambuilding For Supervisors

http://www.blr.com/

© Business & Legal Reports, Inc. 0506

Session ObjectivesYou will be able to:• Recognize the value of team efforts• Identify the characteristics of an effective

team• Build commitment and cooperation among

team members• Use teams effectively to achieve goals


Session Outline• Characteristics of effective teams and

members• Creating a productive work atmosphere• Encouraging commitment, cooperation, and

contributions• Effective communication and conflict

resolution•Measuring progress and recognizing

achievement


Benefits of Teambuilding• Increased efficiency • Heightened motivation • Improved quality of

output • More flexible operations• Enhanced creativity


Effective Teams• Manageable size • Diverse skills,

knowledge, and experience • Resourceful, competent

leadership • Common goals


Effective Teams (cont.)

• Cooperation • Solidarity • Open exchange of ideas and information •Mutual respect and support


Team Members• Understand their own and others’ roles • Agree on goals and the tasks to achieve

them • Trust and cooperate with one another • Continually communicate and coordinate

efforts


Team Members (cont.)

• Achieve consensus through listening, debating, and compromise• See value in combining all members’ skills,

experiences, and perspectives • Believe that the combined efforts of the team

will produce worthwhile benefits


Teams and Team Members• Questions?


Create the Right Atmosphere• Design an informal,

relaxed, and open work environment • Encourage respect for

different points of view • Require professionalism

and courtesy • Promote mutual respect • Be fair and consistent


Set Clearly Defined Goals• Communicate

expectations at the outset • Explain goals and

objectives • Encourage feedback • Prioritize goals and

determine how each will be achieved• Decide how success will

be measured


Build Commitment•Write a mission statement• Cultivate a sense of belonging and

acceptance • Set a good example


Build Commitment (cont.)

• Show concern for team members• Celebrate group success


Encourage Contributions• Ask for full participation

• Welcome suggestions• Coach and counsel

team members


Encourage Contributions (cont.)

• Provide challenging assignments • Delegate meaningful tasks


Promote Cooperation• Emphasize

collaboration, not competition• Promote the sharing of

information, ideas, and expertise • Endorse compromise • Reinforce team-oriented

behavior


Provide Adequate Support• Keep in close touch with

the group• Provide adequate training• Make sure required

resources are available• Give the team enough

time to complete its mission• Give clear and accurate

instructions


Provide Adequate Support (cont.)

• Help members coordinate team duties with other responsibilities • Encourage team members to bring problems

to you• Go to bat for your people• Encourage support between one another


Maintain Communication• Allow adequate time for

group discussion• Encourage constructive

criticism of ideas• Provide feedback and

guidance• Teach debating and

listening skills • Be accessible to your

team


Resolve Conflicts Promptly• Some conflict is normal• Establish ground rules for dealing with

conflict • Teach conflict resolution techniques • Encourage team members to manage their

own conflicts• Step in when there is no swift resolution


Teambuilding Techniques• Questions?


Establish Links•Maintain relationships with other teams,

departments, and functions • Keep your manager informed • Encourage team members to make useful

connections • Focus on the big picture


Measure Progress• Keep an eye on

schedules • Check workflow• Monitor quality • Observe individual

performance


Recognize Achievement• Recognize both

individual and group achievement • Bestow a sense of

prestige and status on team membership • Recognize contributions

in appraisals • Reward successful

completion of the mission


Key Points to Remember• Teams make use of diverse skills,

knowledge, and experience• Effective teams improve efficiency, quality,

and motivation• Your role is to provide leadership, support,

and encouragement

Teambuilding For Supervisors

Documents

Transcript of Teambuilding For Supervisors