WHY GOOD LEADERS MAKE YOU FEEL SAFEThe best organizations foster trust and cooperation because their leaders build a Circle of Safety. This safe culture leads to stable, adaptive, confident teams, where everyone feels they belong. – Simon Sinek

Lewin's Leadership StylesAutocratic leaders 

- Make decisions without consulting their team members. - Appropriate when you need to make decisions quickly.BUT- However, this style can be demoralizing, and it can lead to

high levels of absenteeism and staff turnover.

Lewin's Leadership StylesDemocratic leaders 

- Make the final decisions, but they include team members in the decision-making process.

- Encourage creativity, and people are often highly engaged in projects and decisions.

BUT- This is not always an effective style to use, though, when

you need to make a quick decision.

Lewin's Leadership StylesLaissez-faire  

- Team members a lot of freedom in how they do their work, and how they set their deadlines.

- They provide support  with resources and advice if needed, but otherwise they don't get involved.

BUT- Can be damaging if team members don't manage their

time well, or if they don't have the knowledge, skills, or self motivation to do their work effectively.

Imagine a world in which trust and loyalty are the rule rather than

the exception.

Good Leaders, Good CommunicatorsPrepare how you’ll communicate

Clarify the goal of the communication.Plan carefully before sending it or meeting in person.Anticipate the receiver’s viewpoint and feelings.

Deliver the messageExpress your meaning with conviction.Relate the message to your larger goals.Identify the action to be taken.Confirm the other person understands.

Good Leaders, Good CommunicatorsReceive the message

Keep an open mind.Identify key points in the message.Value constructive feedback and use it to grow.Confirm your understanding.

Good Leaders, Good CommunicatorsEvaluate the effectiveness of the communication afterwards

Take corrective action as necessary

Barriers to Effective Communication• Lack of respect by either party for the other.• Poorly defined purpose for the communication.• Failure to establish the best medium for the communication (e-mail and cell phones are NOT the best ways to communicate serious material).

• Assumption that the listener receives the message.• Ignored emotions or sensitivities.• Failure to get on the listener’s level of understanding.

• Intimidation by either party.

WHAT IS SERVANT LEADERSHIP?The servant-leader is to serve first and conscious choice brings one to lead.

- Robert K. Greenleaf

Bad Boss vs. Good Leader Image

Role of the Team: The Bad Boss expects the team to serve them. The Good Leader serves the team.

Command vs. Participate: Bad Bosses command others to do what they are no longer willing to do themselves. Good Leaders never ask from the team, what they are unwilling to do themselves.

Role of the Mission: Bad Bosses sit on top of the mission. They use the mission to promote themselves. In contrast, Good Leaders focus on the mission for the mission’s sake.

Expectations of Self: Bad Bosses expect to reap rewards from the hard work that got them to their position. The Good Leader understands the workload only increases as they progress.

The 5 Love Language

• This language uses words to affirm other people.• For these people, actions speak louder than words.• For some people, what makes them feel most loved is to

receive a gift.• This language is all about giving the other person your

undivided attention.• To this person, nothing speaks more deeply than

appropriate touch.

Common Team ProblemsFRAGMENTED TEAM TEAM IS NOT PRODUCINGTEAM IS UNMOTIVATEDONE PERSON DOMINATES THE PROCESSONE TEAM MEMBER IS TOO QUIETOVER-DEPENDENCY ON TEAM LEADERCONFLICT AND ARGUMENTSLACK OF INTERESTTOO MUCH ACCOMMODATION/AGREEMENT

START WITH WHY

Four Way TestOf the things we think, say or do

1. Is it the TRUTH?2. Is it FAIR to all concerned?3. Will it build GOODWILL and BETTER

FRIENDSHIPS?4. Will it be BENEFICIAL to all concerned?

Sourceshttp://distancelearning.anglia.ac.uk/blog/type-business-development-manager/http://www.mindtools.com/pages/article/newLDR_84.htmhttp://www.reliableplant.com/Read/12675/communication-most-important-key-to-leadership-successhttps://greenleaf.org/what-is-servant-leadership/http://modernservantleader.com/servant-leadership/bad-boss-vs-good-leader-image/http://www.5lovelanguages.com/http://www.innovativeteambuilding.co.uk/basic-team-working/