Post on 26-Mar-2015
Opportunities for Managing Community Relations
Through the Supply Chain
by Monica Ospina
5th Annual Risk Mitigation & Corporate Social Responsibility (CSR) in Africa and Emerging Markets
Vancouver, 2011
The Challenge for the Extractive Industry:Managing relationships & expectations with local communities
Global markets observe CSR practices and sustainable relations with local communities.
Local communities have high expectations around the entry of extractive companies. Expectations around education, sanitation and employability.
Strict environmental, socio-economic, and contractual regulations make it difficult for companies to welcome unqualified suppliers.
Little knowledge about local capabilities and competences.
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The Challenge for Locals:Gaining access to the supply chain
Locals often lack understanding or knowledge around: Capabilities; Ability to innovate; Paths to satisfying client needs; Accessing the supply chain; and/or Becoming a qualified supplier.
Modest local government support exists for private sector and capacity building programs.
Locals may not meet industry standards around safety and quality due to: “Informal” businesses practices; Little knowledge of quality certifications; Deficiency in technical regulations.
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Building TrustMining activities affect communities over the long term
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Why Market Access, the Supply Chain and CSR ?
MARKET ACCESSMARKET ACCESS
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Why Sustainable Supply Chains and Communities?
Principles to build sustainable supply chain practices:
•Transparency •Early Engagement •Knowledge Transfer
•Expectations management•Solid Anticorruption policies
Principles to build sustainable supply chain practices:
•Transparency •Early Engagement •Knowledge Transfer
•Expectations management•Solid Anticorruption policies
Because we need partners
committed to:
Because we need partners
committed to:
• Reduce risk• Secure quality & HSE• Build efficiencies• innovation
• Reduce risk• Secure quality & HSE• Build efficiencies• innovation
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Our Work: strengthen organizations by desinging CSR solutions around market access and efficiencies in the supply chain
Strengthen Centers for Excellence
Strengthen Centers for Excellence
CSR Management
CSR Management
Innovation & ProductivityInnovation & Productivity
Market AccessMarket Access Community Relations
Community Relations
Client Relations
Client Relations
Supplier RelationsSupplier Relations
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Our Programs:CSR and the supply chainLocal Community Procurement Program (LCPP)
The BuyerPrivate Sector
Local Organizations
(Municipalities, Church, Social Associations)
The SupplierLocal SMEs LCPPLCPP
Local Community Procurement Program
“SMEs learned how to self-identify core competences, how to access the oil and gas supply chain and understand the specific demands of Alberta’s Oil and Gas industry”
Lori Schmidt, Sr. Director, Productivity Alberta Industry Development Branch, Government of Alberta, Canada
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Thank you
Monica Ospina, DirectorEmail: monica@omarketaccess.com
Tel: 1 647 345 2535www.omarketaccess.com