IP Telephony – Hosted vs. On-Site

Phil DysonProduct Group Manager – Voice Services

IP Telephony

• Productivity: Integration with desktop, ease of mobile and remote working

• Shared LAN / WAN infrastructure: Cost and management efficiencies of converged networks

• Scalability: Easier, more cost effective expansion

• Unified Communications: Integration with other IP technologies

What is a Hosted IP Telephony service?

Office Site

Service Provider Network

What is a Hosted IP Telephony service?

Office Site

Service Provider Network

Cost Benefits

No PBX to buySignificant reduction in capital expenditure

Cost Benefits

Cost efficienciesPay for what you need, as and when you need it

Cost Benefits

Moves, Adds and ChangesNo more ongoing costs through simple self-administration

Cost Benefits

PredictabilityTransparent costs, inclusive of support and maintenance – no nasty surprises

Operational Benefits

ProductivityCost-effective access to rich feature set on a per user basis

Operational Benefits

MobilityEasy delivery of network based voice services to staff on the move, or at home

Operational Benefits

Flexible Staff ResourcesDynamically pool resources between sites to meet demand

Operational Benefits

Business ContinuityInherent business continuity of a network hosted service

Operational Benefits

AdministrationReal time, in-house administration of your telephony

Operational Benefits

GrowthWith more phones the only extra hardware onsite, expansion is incredibly simple

Operational Benefits

Greener CommunicationsUp to 68% less energy consumption than an equivalent site based IP telephony solution

Operational Benefits

Unified CommunicationsHosted IP Telephony is the natural platform for Unified Communications

Introducing Unity IP Voice

InTechnology’s hosted voice service

• Fully managed telephony• Delivered via purpose built

IP network• Delivered from carrier grade,

redundant platforms• Backed by world-leading voice

application provider

Introducing Unity IP Voice

Why InTechnology?

• Pioneers in IP Telephony• Wealth of voice expertise, both

old world and IP• Proven experience in migration

to IP Telephony• High stable platform, operating

for over six years• Over 16,000 business users

Case Study: Confederation of British Industry

• New telephony solution required for 300 staff across 11 regional sites

• Issues with old system• Costly, inefficient PBX

management• Duplication of network costs• High costs for calls between

Brussels office• Requirements of a 24x7

operation with a global presence

Case Study: Confederation of British Industry

The Benefits of Unity IP Voice to the CBI

Centralised telephony management with reduced costs

Direct savings from a converged network for voice and data

A clear understanding and control of future telephony costs

A saving in excess of 20% on call costs CBI can focus on their objectives with full

confidence its voice can always be heard

UK’s biggest managed IT service provider

Providing voice, network, data and hosting services to over 800 UK businesses

• Over 25 years in business, employing over 200 staff

• Annual turnover £50m, cash in the bank and profitable

• 14,000 managed network connections• 10 years managing over 5PB

(5,000,000 GB) of customer data• 50,000 ft² managed hosting capacity• Over £100m invested in infrastructure

Summary

Why Hosted IP Telephony?

• Virtually zero capital expenditure

• Clear, predictable ongoing costs

• Productivity and operational benefits

Why Unity IP Voice from InTechnology?

• Managed service and SLA

• InTechnology’s proven experience

• Future-proof

• Low risk