Hosted ip-telephony-services

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HOSTED IP TELEPHONY / IP VOICE PIONEER / £100M INFRASTRUCTURE / 24-365 MONITORING & SUPPORT / ENHANCED MPLS NETWORK / HUGE SAVINGS / BUDGET PREDICTABILITY / ENHANCED AGILITY / BEST ADVICE ALWAYS / CHALLENGE US /

Transcript of Hosted ip-telephony-services

Page 1: Hosted ip-telephony-services

HOSTED IP TELEPHONY /Ip VOICE pIONEEr /£100m INfraSTruCTurE /24-365 mONITOrING & SuppOrT /ENHaNCEd mpLS NETWOrk /HuGE SaVINGS /budGET prEdICTabILITY /ENHaNCEd aGILITY /bEST adVICE aLWaYS /CHaLLENGE uS /

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WHY CHOOSE INTECHNOLOGY?uk pIONEErS Of Ip TELEpHONYWITH dEdICaTEd £100m INfraSTruCTurE & SuppOrT /

I aNTICIpaTE THaT uSING INTECHNOLOGY’S SErVICES WILL LEad TO muLTI-mILLION pOuNd SaVINGS* /

* SOurCE / adT / TYCO /

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The provision of a best-in-class managed network is InTechnology’s core service proposition. We manage our own national fibre network ring and offer high bandwidth, highly resilient links into Tier 1 carriers.We have the widest range of connectivity, 98% uk population coverage, 20,000 network connections across 800 leading uk businesses and a state-of-the-art Network Operations Centre responsible for monitoring and optimising performance 24 hours a day, every day.

InTechnology’s model is straightforward: provide best-in-class network services as a conduit, at a time that’s right for the customer, through layered hosted services that support their individual convergence strategy. put simply, we’ll build you a rock-solid mpLS connection to link your head office, regional offices and home workers directly to our own core network ring and – when you’re ready – to the managed services accessed from our own data centres embedded in that core: hosted Ip telephony; hosted unified communications (‘Voice plus’); plus a full range of data services such as server backup, server replication and archiving.

The simple truth that ‘technology as a business accelerator waits for no man’ resonates across the business landscape. The hidden message to either ‘seize the moment or get left behind’ is a warning shot that no business should ignore. So, while organisations grapple with their IT & Communications convergence strategy, it’s true that for many the primary driver will be cost savings. However, look deeper at the equally valuable benefits of increased productivity; better customer experience; improved resilience and disaster recovery (dr) – and perhaps above all greater business agility – and the advantages become clear reasons in themselves to start the convergence journey. That journey normally starts with the integration of voice and data networks. While this is a daunting proposition for some, it need not be.

To businesses everywhere, a phone system is like the air we breathe. We need it to survive and yet we take it for granted. for many businesses running legacy telephone systems that’s as far as it goes. It works, so why change it? However, that age-old split between desktop client /server computing on one hand and traditional voice communication on the other is being challenged by the fast-changing tide of voice and data convergence.

IT WORKS, SO WHY CHANGE IT?

OUR HOSTED Ip TElEpHONY pROpOSITION /

We manage a purpose-built £100m infrastructure with the sole objective of delivering affordable, flexible and totally dependable voice and data services.

Delivering converged networks for over 20 years

Multiple services from a single circuit

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BUDGET ITEM CURRENT COST OUR SOLUTIONCapital Expense Telephone System

Replacement£250,000 £0

Operating Expense Maintenance £7,000 pa£15 / user / monthISDN30 Line Rental £19,000 pa

Site-to-Site Link £7,000 paCall Charges £13,600 pa £7,900 pa*Total CapexRequirement

£250,000 £0

Annual Opex Requirement

£46,600 £40,300

We’re back to our starting point. a business’s voice communications platform is like the air we breathe. We need it to survive and reliability is imperative. InTechnology’s Ip telephony is enterprise grade and delivered via its own next generation ‘Enhanced mpLS’ network.

at the end of the day, managed services is what we do, it’s all we do.

The traditional voice landscape involves expensive in-house infrastructure: The ubiquitous ‘tin box’ telephone system bolted onto the wall which – following sometimes considerable upfront expense – comes with a nasty catch in the hidden expenditure of upgrade, maintenance and running costs.

Our managed service model is different:There are no upgrade or maintenance charges. It’s a straightforward monthly licence fee on a per user basis. a simple pay-as-you-go model with a compelling punch line – a new telephone system for about the same price as the maintenance charges on your old one.

YOUR Ip TElEpHONY /

Budget predictability

Huge savings

Enhanced agility Reliability

The current economic climate represents pain for some, but a perfect growth opportunity for others – particularly those looking to expand by merger or acquisition. The logic of centrally-sourced voice and data services provides a ‘single scalable architecture’ (with guaranteed compatibility and commonality across the estate) and makes increasing sense for agile businesses.

We live in unprecedented times. an era of austerity in which IT budgets are under closer scrutiny than ever before – and budget variance is no longer an acceptable risk or contingency. The good news is that not onlydo we fix our service charges to the penny,but we can also typically save 30% on yourcall charges.

We developed one of the uk’s first business ISps (planet Online); one of the first consumer ISps (freeserve); and one of the first corporate hosted Ip telephony services (‘unity’).

* In this real example, the business saved the £250,000 Capex quoted forthe replacement of its telephone system and saved 42% on its call charges.additionally, InTechnology provided 180 brand new handsets free.

annual budget forecast, based on real example of 180 staff across 2 offices:

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BUDGET ITEM CURRENT COST OUR SOLUTIONCapital Expense Telephone System

Replacement£250,000 £0

Operating Expense Maintenance £7,000 pa£15 / user / monthISDN30 Line Rental £19,000 pa

Site-to-Site Link £7,000 paCall Charges £13,600 pa £7,900 pa*Total CapexRequirement

£250,000 £0

Annual Opex Requirement

£46,600 £40,300

The sourcing, maintenance and upgrading of infrastructure (pbX or server room equipment) and the management of multiple vendor relationships is a distraction.It’s back-end infrastructure hassle thatsaps time, energy and focus. Little wonder that progressive businesses are choosing to deploy their IT talent to optimise the front-end sales operation and out-task routineback-end activity to dedicated managed Service providers such as InTechnology.

Our hosted Ip telephony solution ‘unity’ is accessed via our 24/365 monitored next generation fibre network – our Cloud – with embedded data centres which host our platforms.

InTechnology’s voice proposition comes with an upgrade package – ‘Voice plus’. It’s a suite of best-in-class unified communications applications including hosted microsoft OCS with video calling, desktop screen sharing, Instant messaging and more. The apps pack is a bolt-on to our ‘unity’ voice proposition, and is available at an affordable monthly charge. microsoft’s own research suggests a £3m annual saving per 1000 employees via improved group collaboration, reduced travel & subsistence and other benefits.

Front-end focus Our network, the enabler

‘Voice Plus’ upgrade

FREE SpEND & STRATEGY REVIEW: 0800 983 2522 /

CHAllENGE US /

Call: 0800 983 2522email: [email protected]: www.intechnology.com

Ip telephony is just one of the value-adding propositions within our managed services portfolio.

To learn more about how we could help you cut cost, build agility and increase productivity put us

to the test and ask for a FREE Spend & Strategy Review.

rICHard QuINE /dIVISIONaL dIrECTOr /Ip TELEpHONY /

* In this real example, the business saved the £250,000 Capex quoted forthe replacement of its telephone system and saved 42% on its call charges.additionally, InTechnology provided 180 brand new handsets free.

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All content correct at time of going to press.

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InTechnology Head OfficeCentral HouseBeckwith KnowleHarrogateHG3 1UGTel: +44 (0)1423 850 000Fax: +44 (0)1423 850 001

[email protected]

InTechnology ReadingCommensus House3-5 Worton DriveReadingRG2 0TG Tel: +44 (0)870 777 7778Fax: +44 (0)870 777 7779

[email protected]

InTechnology London17 St. Helen’s PlaceBishopsgateLondonEC3A 6DG Tel: +44 (0)20 30 40 50 00Fax: +44 (0)20 30 40 50 01

[email protected]

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