Ip Telephony - Hosted Versus On Site Solutions
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Transcript of Ip Telephony - Hosted Versus On Site Solutions
IP Telephony – Hosted vs. On-Site
Phil DysonProduct Group Manager – Voice Services
IP Telephony
• Productivity: Integration with desktop, ease of mobile and remote working
• Shared LAN / WAN infrastructure: Cost and management efficiencies of converged networks
• Scalability: Easier, more cost effective expansion
• Unified Communications: Integration with other IP technologies
What is a Hosted IP Telephony service?
Office Site
Service Provider Network
What is a Hosted IP Telephony service?
Office Site
Service Provider Network
Cost Benefits
No PBX to buySignificant reduction in capital expenditure
Cost Benefits
Cost efficienciesPay for what you need, as and when you need it
Cost Benefits
Moves, Adds and ChangesNo more ongoing costs through simple self-administration
Cost Benefits
PredictabilityTransparent costs, inclusive of support and maintenance – no nasty surprises
Operational Benefits
ProductivityCost-effective access to rich feature set on a per user basis
Operational Benefits
MobilityEasy delivery of network based voice services to staff on the move, or at home
Operational Benefits
Flexible Staff ResourcesDynamically pool resources between sites to meet demand
Operational Benefits
Business ContinuityInherent business continuity of a network hosted service
Operational Benefits
AdministrationReal time, in-house administration of your telephony
Operational Benefits
GrowthWith more phones the only extra hardware onsite, expansion is incredibly simple
Operational Benefits
Greener CommunicationsUp to 68% less energy consumption than an equivalent site based IP telephony solution
Operational Benefits
Unified CommunicationsHosted IP Telephony is the natural platform for Unified Communications
Introducing Unity IP Voice
InTechnology’s hosted voice service
• Fully managed telephony• Delivered via purpose built
IP network• Delivered from carrier grade,
redundant platforms• Backed by world-leading voice
application provider
Introducing Unity IP Voice
Why InTechnology?
• Pioneers in IP Telephony• Wealth of voice expertise, both
old world and IP• Proven experience in migration
to IP Telephony• High stable platform, operating
for over six years• Over 16,000 business users
Case Study: Confederation of British Industry
• New telephony solution required for 300 staff across 11 regional sites
• Issues with old system• Costly, inefficient PBX
management• Duplication of network costs• High costs for calls between
Brussels office• Requirements of a 24x7
operation with a global presence
Case Study: Confederation of British Industry
The Benefits of Unity IP Voice to the CBI
Centralised telephony management with reduced costs
Direct savings from a converged network for voice and data
A clear understanding and control of future telephony costs
A saving in excess of 20% on call costs CBI can focus on their objectives with full
confidence its voice can always be heard
UK’s biggest managed IT service provider
Providing voice, network, data and hosting services to over 800 UK businesses
• Over 25 years in business, employing over 200 staff
• Annual turnover £50m, cash in the bank and profitable
• 14,000 managed network connections• 10 years managing over 5PB
(5,000,000 GB) of customer data• 50,000 ft² managed hosting capacity• Over £100m invested in infrastructure
Summary
Why Hosted IP Telephony?
• Virtually zero capital expenditure
• Clear, predictable ongoing costs
• Productivity and operational benefits
Why Unity IP Voice from InTechnology?
• Managed service and SLA
• InTechnology’s proven experience
• Future-proof
• Low risk