EAS3713 - WEEK1

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Transcript of EAS3713 - WEEK1

8/11/2019 EAS3713 - WEEK1

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Pyramid of Team Funtioning

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Brainstorm: High Performing Team

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OGTM

OBJECTIVESWhat are we attempting to accomplish

GOALS

How will we know we were successful.

TACTICS

What will we do to drive toward objective

METRICSHow can we measure our success

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Barriers to successful Implementation

Lack of alignment between members of the team,

barriers to team functioning

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What is a Team

A group organized to worktogether.

A team is a group ofindividuals workingtogether to solve aproblem, meet an

objective, or tackle anissue.

Whole is greater than the sum of its parts

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Helpful Behaviours

Be optimisticBe on timeSupport one anotherBe courteousBe open mindedBe honest

Participate

Be openListenStay on trackShare the workComplete your workPresent ideas, comments

clearlyBe prepared

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Harmful Behaviours

Constantly criticalDominate/monopolizeBe manipulative

Be judgmentalAct bored/uninterestedDo unrelated things

Sub-conversationsSimply agree witheverything

Avoid decisionsGo off on tangentName-callingAttack people/ideas

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Running a High Performance Team

Keep each team member in the loop

Thank dominating members for their contributions, butask them to allow others to participateGet all members to participate

Help members make their point clearly

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Running a High Performance Team

Pass a batonAsk open-ended questionsCall directly on non-participants

Assign specific tasksAsk for opinionRotate team roles

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Conflicts & Behaviour

Individuals attacking personalities or ideasConstant criticism of other points of viewDisplaying anger

Showing contemptUnwilling to share the workloadNon participationGossip

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Handling Team Conflicts

Identify/recognizeproblemsAct quickly

Formal conflict resolutionan optionTeam needs to reachconsensusFire someone

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Providing Recognition

Recognize individual teammembers informally andcontinuallyAlso provide formalrecognition for specialaccomplishments

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Making Team Meeting Funs

Basic amenities for a comfortable meetingAppropriate equipmentGood lighting and ventilation

Quiet and place that avoids outside distractionsRefreshmentsIcebreakers

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Making Team Decisions and Solving Problems

Gathering informationAnalyzing informationGenerating and analyzing ideas

Examining solution alternativesMaking decisions and gainingconsensus

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Summary

Importance of effective teams in solving problemsA team is only as good as its members make it

Every team member brings attributesEstablish rules of behavior

Maintain good communications

Each member needs to participate

Identify problems and resolve conflicts

Recognition is important

Make your meetings enjoyable

Steps involved in making team decisions and solving problemsWays to make decisions and gain consensus