Comparative Performance

Measurement HighlightsBest Practices Through

Comparative Performance Measurement

February 2009

Mara CampbellOrganizational Results Director

Missouri Department of Transportation

How States Differ

• Climate• Population• Topography• Organizationa

l structure• State

economies

• Reassured DOT Executives by:• Focused on knowledge sharing• Based on rigorous measurement

methodologies• Designed to minimize additional

data collection

Construction Project Cost & Schedule Performance

• A total of 20 states participated

• Significant buy-in to the process

• 28 best practices from nine states!

Construction Project Cost & Schedule Performance

• A total of 31 states participated

• 12 high-performing states identified

• Five agency best practices and four contractor best practices

Pavement Smoothness Performance

• Using national safety statistics to identify top-performing management strategies

• Final report is due in May 2009

Highway Safety Performance

• It can be done!• Common definitions are a must• States do benefit from comparative

performance measures• Comparative performance measures

can identify best practices

Lessons Learned

• Continue monitoring and refining the first three sets of comparative performance measures.

• Continue to spotlight best practices among high-performers.

• Launch more comparative performance measures.

Next Steps

Questions?

Thank You!For more information, contact:

Mara Campbell Missouri Department of Transportation

(573) 526-2908

mara.campbell@modot.mo.gov