©2014 ALL RIGHTS RESERVED BY SHERRI ELLIOTT-YEARY

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Bridging the Generational Divide in the

Workplace

Presenter:

3

Today’s Discussion

In the New Workplace Generational Issues

Matter…..Why?

• Increased Engagement

• Increased Communication &

Collaboration

• Foster Diversity & Inclusion

• Recognize Differences & Similarities

• Improve customer satisfaction

©2016 All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com

Engaging Yourself. . .and Others

Introductions

o Name

o Role

o Favorite TV show or toy as a child

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The Essentials

6

Life Events

Current Events

Culture

Personality

©2016 All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com

Traditionalists

Age 72 to 94

7

•Dedication/sacrifice

•Hard working/loyal

•Adherence to rules

•Patience/conformity

•Respect for authority

• Frugal

©2016All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com

Boomers

Age 52 to 71

8

•Optimism

•Personal growth

•Health and wellness

•Personal gratification

•Social involvement

•Strong networks

©2016 All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com

Xers

Age 36 to 51

9

•Diversity

•Entrepreneurial

• Flexible hours

• Informal environment

•Global thinking

•Ambitious

•New technology

• Family/friends

©2016 All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com

Millennials

35 and under

10

•Optimistic

•Team orientation

•Environmentally

aware

•Eager to learn

•Highly confident

EXCEPT in sales

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Then…

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And Now…..

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How Generations Communicate

Xers: • Voice Mail• Email• Casual• Direct &

Immediate

Millennials: • Digital (text,

blogs, social media, Smart phones)

Boomers:• Face to Face• Phone calls• Personal Interaction• Structured

Networking

Traditionalist: • Memos• Letters• Personal Notes• Individual

Interactions

Communication Tools

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Lots of feedback

Life/Work Balance

Involve everyone

Communicate collaboratively

Engage & ASK

Millennial Feedback Model

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17

Sherri Elliott-Yeary, SPHR

Cell: 469-971-3663

Email: sherri@generationalguru.com

Website:

Generationalguru.com

Twitter: @gurugenerations

THANK YOU!

©2016 All Rights Reserved by Sherri Elliott-Yeary