Bridging the Generational Divide in the Workplace the...Bridging the Generational Divide in the...

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©2014 ALL RIGHTS RESERVED BY SHERRI ELLIOTT-YEARY WWW.GENERATIONALGURU.COM 1 Bridging the Generational Divide in the Workplace

Transcript of Bridging the Generational Divide in the Workplace the...Bridging the Generational Divide in the...

Page 1: Bridging the Generational Divide in the Workplace the...Bridging the Generational Divide in the Workplace Presenter: 3 Today’s Discussion In the New Workplace Generational Issues

©2014 ALL RIGHTS RESERVED BY SHERRI ELLIOTT-YEARY

WWW.GENERATIONALGURU.COM1

Bridging the Generational Divide in the

Workplace

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Presenter:

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Today’s Discussion

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In the New Workplace Generational Issues

Matter…..Why?

• Increased Engagement

• Increased Communication &

Collaboration

• Foster Diversity & Inclusion

• Recognize Differences & Similarities

• Improve customer satisfaction

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Engaging Yourself. . .and Others

Introductions

o Name

o Role

o Favorite TV show or toy as a child

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The Essentials

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Life Events

Current Events

Culture

Personality

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Traditionalists

Age 72 to 94

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•Dedication/sacrifice

•Hard working/loyal

•Adherence to rules

•Patience/conformity

•Respect for authority

• Frugal

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Boomers

Age 52 to 71

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•Optimism

•Personal growth

•Health and wellness

•Personal gratification

•Social involvement

•Strong networks

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Xers

Age 36 to 51

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•Diversity

•Entrepreneurial

• Flexible hours

• Informal environment

•Global thinking

•Ambitious

•New technology

• Family/friends

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Millennials

35 and under

10

•Optimistic

•Team orientation

•Environmentally

aware

•Eager to learn

•Highly confident

EXCEPT in sales

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Then…

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And Now…..

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How Generations Communicate

Xers: • Voice Mail• Email• Casual• Direct &

Immediate

Millennials: • Digital (text,

blogs, social media, Smart phones)

Boomers:• Face to Face• Phone calls• Personal Interaction• Structured

Networking

Traditionalist: • Memos• Letters• Personal Notes• Individual

Interactions

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Communication Tools

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Lots of feedback

Life/Work Balance

Involve everyone

Communicate collaboratively

Engage & ASK

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Millennial Feedback Model

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Sherri Elliott-Yeary, SPHR

Cell: 469-971-3663

Email: [email protected]

Website:

Generationalguru.com

Twitter: @gurugenerations

THANK YOU!

©2016 All Rights Reserved by Sherri Elliott-Yeary