THE INTERNATIONAL COUNCIL OF MANAGEMENT CONSULTING INSTITUTES

ILSE ENNSFELLNER CMC

VICE CHAIR ICMCI

Global Trends

Management Consultancy

From “advising” to implementation

Innovative and global thinking

Productivity / return on investment

Specialized, Measurable, Sustainable

Professional competencies

Qualification standards

ICMCI Global Map

The International Council of Management Consulting Institutes

Network of 54 national consulting institutes world-wide

The mission is to

• increase the acceptance of management consulting

as a respected profession

• raise standards of the profession of management

consultants and support the development throughout

the world

• encourage networking of management consultants

across national boundaries

ICMCI Mission

Areas of Consultancy Excellence

Profession - Management Consulting industry Firm - Management of the consulting firm Client - Client Relation and Interaction Person - Consultant‘s skills, competencies

Consultancy Excellence Standards

Profession - Code of Conduct/Ethics, ISO 17024 Accredited MC Courses ICMCI Academic Fellow Firm - ISO 9001 Accredited Consulting Practices Client - EN 16114 „Management Consultancy Services“ Person - Certified Management Consultant

Institutions

ICMCI

The International Council of Management Consulting Institutes

CEN

European Committee for Standardization

ISO

The International Standards Organization

Linkages with International Bodies

• Building relationships with associations (like EBRD, ILO, FEACO, IAF, International Chambers of Commerce, World Bank)

• Registered as an NGO with UN

ICMCI – Governance

Trustees as chief stakeholders (Committees, Task Forces)

Annual Conference, Biennial Congress

Executive Committee

Executive Director (Reema Nasser)

Hubs (Asia Pacific, Americas, Europe, Africa)

Hub Meetings

N e w s l e t t e r – M e r i d i a n

Consultancy Excellence Standards

Profession - Code of Conduct/Ethics, ISO 17024 Accredited MC Courses ICMCI Academic Fellow Firm - ISO 9001 Accredited Consulting Practices Client - EN 16114 „Management Consultancy Services“ Person - Certified Management Consultant

Values and Behaviour

Technical competence

Business Insight

Ethics and Professionalism Analytical skills

Personal Interaction Personal development

Functional specialization Consulting skills

Cons. Business Knowledge Breadth of knowledge

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ICMCI CMC Competency Model

Titel and Structure

EN 16114 Management Consultancy Services

Foreword

0. Introduction

1. Scope

2. Normative references

3. Terms and definitions

4. General (Regulatory framework, Communication, Ethics, CSR, Capability, Quality, Guarantees, Health and Safety)

5. Offering

6. Execution

7. Closure

Offering

Purpose:

• to reach an agreement between the MCSP and the client on the services to be provided

Outcome:

• legally binding agreement between MCSP and the client, specifying services, deliverables, rights and obligations of the parties

Execution

Purpose:

to deliver what was agreed in the offering phase

Outcome:

• services and deliverables

• recommendations and approach for the future

• ongoing evaluation and improvement

Closure

Purpose:

to achieve an orderly end to the assignment

Outcome:

release of all parties from their obligations

shared understanding of continuing obligations

financial settlement

Marketing Efforts

• to establish relationships to relevant stakeholders (Institutions, Buyers, MCSPs)

• to encourage the profession and its institutions

to use the standard (i.e. the standard should

be listed and considered in major European

and international programs)

www.en16114.eu

Practical Use

• We offer management consultancy services being guided by the European Standard EN 16114.

• XYZ [name of Consultancy] provides consultancy services in accordance with EN 16114.

Avoid:

• „fulfill the requirements“

Consultancy Excellence Standards

Profession - Code of Conduct/Ethics, ISO 17024 Accredited MC Courses ICMCI Academic Fellow Firm - ISO 9001 Accredited Consulting Practices Client - EN 16114 „Management Consultancy Services“ Person - Certified Management Consultant

Accredited Consulting Practice (ACP)

• Applicable to management consultancy

organisations

• Demonstrates their qualifications in

management consulting

• Develop and propose CMC candidates

to the national certification bodies

External recognition for the highest professional standards

Statement to consultants of their professional development

Recruitment and retention of the highest quality staff

Accredited MC Courses (AMCC) ICMCI Academic Fellow

AMCC: Accreditation refers to organizations that provide training in consulting and meet the requirements of the ICMCI framework:

• Commercial consulting and / or training organizations

• In-house learning centres

• Management consulting institutes and associations

• Professional bodies and trade associations

• Institutions of higher learning (colleges and universities)

• Individual trainers

Preparatory programs, CMC level programs, Post-CMC programs

Academic Fellow: • recognises academics from around the world who have contributed to the study and teaching of management consultancy • It will awarded by ICMCI to suitably qualified individuals based upon the recommendation of the local IMC.

Future Requirements

Regional Governance

Development of membership framework

Standards and Certification Common Body of Knowledge

Communication / Promotion / Branding

The Present & Future

• Certification (CMC, ISO 17024, ACP)

• International Consultants Day – June

• Consultants meet Consultants and Clients – Meetings

• Setting of global professional standards

• EN 16114 Management Consultancy Services

• Accredited Management Consulting Courses

• ICMCI Academic Fellow

• Global Website and Knowledge Management System

• International Conference

• Constantinus International Consulting Award

• Evolution of The Breakthrough Projects

ICMCI Global Website

International Conference

1st international ICMCI conference “West and East in Change:

How Will Management Consultants Facilitate It?” 3 – 4 July, 2013 (Vilnius, Lithuania)

The conference is devoted to internationalization of consultancy businesses.

Keynote speakers: the Lithuanian prime minister, Bob Brouillard (former MP of Deloitte Consulting Europe)

Mingf Wang (Hejun Consulting Group and Business School) Hein Schreuder (recent Executive Vice President Royal DSM) and others

Constantinus International Consulting Award

Recognises outstanding consulting projects as judged by an international jury. Celebrates successful joint endeavours between consultants and their clients. Is driven by Institutes and ICMCI.

Contact your local Institute!

Your participation is welcome!

Breakthrough Projects

1. Greenhouse IMC

Institute (legal entity) for management consultants from countries where no regular IMC (yet) exists

2. CMC International

to establish an enhanced membership category that extends the benefits of CMCs whose practices include international/multi-country consulting

3. Large Firm Initiative

ICMCI Projects

Methods library

Worldwide studies in management consulting

Large Firm Initiative

Support for developing and existing Institutes

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CMC Promotion Austria

Quality Talks CMC Masters Club

CMC Promotion Austria

Experts Groups

Trainers and Coaches (Certified Business Trainer) Financial management (Certified Turnaround Expert) Order of Succession (Certified Succession Consultant) CSR (Certified CSR Consultant) Business Mediation (Certified Business Mediator) Export Business (Certified Export Consultant) Innovation (Certified Innovation Consultant) Certified Supervisory Expert

A qualified Management consultant is

a change agent and leads innovation

to improve the client’s business