Microsoft Office Live Communications Server 2005: In Close Up Ilse Van Criekinge Exchange Trainer &...

MicrosoftMicrosoftOffice Live Communications Office Live Communications

Server 2005: In Close UpServer 2005: In Close Up

Ilse Van CriekingeExchange Trainer & Consultant

(Azlan Training)

[email protected]

AgendaAgenda

Introduction Introducing Live Communications ServerDifferent versions and editionsServer perspectiveClient sideIntegration with:

Microsoft Sharepoint Products and TechnologiesMicrosoft Exchange Server and Active DirectoryMicrosoft Office Live Meeting

What’s next?

Real Time CollaborationReal Time Collaboration

Instant MessagingPresenceAudio and VideoData Collaboration

Instant MessagingInstant Messaging

Office communication that is near real-time and more efficient than e-mail and telephonyWell suited for immediate, informal, but important exchange of, ideas and information among users in a distributed groupIntegrates easily with the desktop environmentAllows you to maintain a list of known users whose presence, or otherwise, is indicated

PresencePresenceOnlineOnline

OnlineOnline

BusyBusy

User A

User B

User C

Status visibleto users

Audio and VideoAudio and Video

Audio allows the users to send their voice or other sounds to other devices or computers

Requires microphones and speakers

Video allows the users to send a video image of themselves or an item under discussion

Requires either a video-capture card and camera, or a camera that supports video for Windows

Users can exchange audio and video by using a combination of different communication devices such as PC-to-PC, Phone-to-PC, and PC-to-Phone

Data CollaborationData Collaboration

Application sharingAllows you to share progams that are available on your computer with other usersAllows two people to view and work on files simultaneously

WhiteboardAllows you to draw and type simultaneously with someone else

File transferAllows you to send and receive files while you are having an IM conversation with any of your contacts

AgendaAgenda



What’s next?

Design Goals of Live Design Goals of Live Communications ServerCommunications Server

SecureManageableStandards BasedExtensible

Live Communications Server Live Communications Server 20052005

Microsoft Office Live Communications Server 2005 provides cost-savings, improved business efficiencies, and increased productivity in an enterprise-grade real-time collaboration server.With standard protocols, advanced deployment and management tools, a strong partner ecosystem, and innovative client features, Live Communications Server is the clear choice for today’s organizations

Benefits of LCS 2005Benefits of LCS 2005Instantly find and communicate with peopleAdd real-time collaboration capabilities to core Microsoft Office programs and othersCollaborate from within Microsoft SharePoint Products and TechnologiesConnect to public IM service providers using the new Public IM Connectivity serviceConnect quickly and easily from remote locations

Benefits of LCS 2005 (cont’d)Benefits of LCS 2005 (cont’d)

Connect and communicate instantly with other organizationsTake advantage of enterprise-wide featuresGet higher availability and data recovery through Microsoft SQL Server integrationReduce communication and travel costsBuild on an extensible platform

LCS and its design goalsLCS and its design goalsDesign Goal 1: Secure

Windows AD Integration

TLS connections

Audio/Video privacy using RTP/LCP encryption

Kerberos and NTLM for client authentication

Design Goal 2: ManageableFamiliar Windows based management tools

Manage users, servers, and global settings

Group policy object support for a controlled rollout

LCS and its design goals LCS and its design goals (cont’d)(cont’d)

Design Goal 3: Standards BasedLCS is built on the SIP/SIMPLE PlatformSIP/Simple = Session Initiation Protocol/SIP Instant Messaging and Presence Leveraging ExtensionsApplication-layer control protocol that handles the setup, modification, and tear-down of multimedia sessionsBased on a request and response transaction model similar to HTTP. Each transaction consists of a request that invokes a particular method or a function on the server and at least one response Considered to be a client–server protocol

LCS and its design goals LCS and its design goals (cont’d)(cont’d)

Design Goal 4: ExtensibleLive Communications Server is based on industry standards with client and server Application Programming Interfaces (APIs) that enable innovative applications and customised solutions using presence and other real-time capabilitiesThe architecture of Live Communications Server uses the industry-standard protocols and includes a rich set of APIs. Because it uses the industry standard SIP and SIMPLE protocols, a developer can create presence, IM, audio, video and data collaboration, conferencing, and telephony solutions, or even integrate presence and real time capabilities into your existing applications

AgendaAgenda



What’s next?

Different versions and editionsDifferent versions and editions

IM and presence Standard EditionStandards protocols (SIP and SIMPLE)Controlled SIP namespaceEncryptionCentralized managementIntegration with Active DirectoryIntegration with Microsoft Office 2003Archiving – logging of messagesCustomizable client using XML

Microsoft Office LCS 2003Microsoft Office LCS 2003

Enterprise EditionHigh-availabilityRemote user accessDirect FederationClearing houseActive Directory topology support:

Resource Forest Central ForestMulti-tree Forest

Microsoft Office LCS 2005Microsoft Office LCS 2005

Public IM Connectivity (Licenses Sold Separately)Enhanced Federation for simple enterprise-to-enterprise federationMultiple-tree forest topologyEnhanced Security and Spam over IM Control (URL filter application, Spim filters)Address Book ServiceSupport for Microsoft Office Communicator 2005

Microsoft Office LCS 2005 Sp1Microsoft Office LCS 2005 Sp1

Differences in EditionsDifferences in Editions

Single Server ArchitectureSupports up to 15k usersUser’s data stored in MSDEAuthenticated identity in AD

Add logging & archivingSQL Server

Remote user accessNo VPN required

Federate outside firewallVia access proxy

Two-tiered architectureOver 120k users in single poolCentral SQL database stores user dataAuthenticated identity via AD

Scale outWith additional EE servers

Remote user accessNo VPN required

Federate outside firewallsVia access proxy

For higher availabilityFront end fail-over supportOptional SQL clustering

AgendaAgenda



What’s next?

Server ArchitectureServer Architecture

Winsock

User ServicesModule

SIP Proxy

Content Logging ModuleServer API Module

Dispatcher

Content LoggingService

Active Directory

Storage

Managed APIs

Applications

Server Roles available in LCS 2005Server Roles available in LCS 2005

\

Live CommunicationsServer 2005

Standard Edition


Archiving Service ( single tier)


Enterprise Edition


Enterprise Edition


Enterprise Edition

Live Communications Server 2005

Back- End Storage

Load Balancer


Director

Enterprise EditionPool

Live Communications

Server 2005Access Proxy

Remote User

FederatedEnterprise


Proxy

Branch Office

Intranet boundary

Internet boundary

PSTN GatewayLive Communications

Server 2005Proxy

Public IMService Provider

Server RolesServer RolesFront-End architecture components (home server)

Standard Edition ServerEnterprise Edition Server

Other RolesDirectorEnterprise Pool

Hardware Load BalancerFront-End ServersSQL Back-End Server

Access ProxyBranch ProxyArchiving ServiceAddress Book Service

Access ProxyAccess Proxy

Enables federationAbility of your organization’s users to communicate with users in another organization

Enables public IM connectivityAbility to connect to public IM service providers (MSN, AOL, Yahoo!)

Enables remote user accessAbility of your organization’s users to connect to internal LCS from an external location

Designed to operate in the perimeter networkDoes not require or communicate to Active DirectoryDoes not authenticate users

DirectorDirector

Authenticates and authorizes remote clients (the enterprises own users connecting from outside the firewall using the Access proxy)Routes (directs) clients to their home serverNot used to home any users

Microsoft SQL ServerMicrosoft SQL Server

Provides a highly-available back-end database to store

User presenceRouting informationContact information

Supports clustering and locating data files on SANs

ProxyProxy

Provides a platform for customizing deployment and developing applicationsWhile static routing rules can be configured, complex routing rules can be written by using MSPL (Microsoft SIP Processing Language) or by using managed code (such as C++, C#)

Archiving ServiceArchiving Service

Enables companies to conform to corporate or government policies that require the retention of instant messaging communications

Consists of a server that contains archived instant message conversations or usage data for users configured for archiving

Must be enabled on each LCS hosting users that you want to archive

Address Book ServiceAddress Book Service

Provides global address list information from Active Directory to Microsoft Office Communicator 2005Performs phone number normalization for Communicator telephony integration

Deployment SequenceDeployment Sequence

Prepare Active Directory

Install and Configure LCS, Standard or Enterprise Edition

Install an archiving server (optional)

Enable client connectivity

(configure DNS if necessary)

Install an Access Proxy for Federation

or Outside User Access (optional)

Deploy a Director for use by the Access

Proxy (optional)

Deploy a Proxy for Branch Office Access

(optional)

Determine your deployment Determine your deployment pathpath

New deployment or upgrade?Do you require

High availability?Archiving?Outside user access, federation or public IM connectivity?Support for branch offices not connected to the corporate network?

Deployment PrerequisitesDeployment PrerequisitesActive Directory

Domain controllers, Windows 2000 Sp4 or Windows 2003Global catalog, Windows 2000 Sp4 or Windows 2003, at least one in forest root

PKI is deployed (Microsoft or a third-party infrastructure)DNSWindows Server 2003, Standard Edition; Windows Server 2003, Enterprise Edition; or Windows Server 2003, Datacenter Edition

Supported Active Directory Supported Active Directory Topologies (LCS 2005 Sp1)Topologies (LCS 2005 Sp1)

Single Forest TopologiesSingle domainSingle forest with multiple domainsMultitree forest

MultiForest TopologiesResource forestCentral forest

Single Forest – Single domainSingle Forest – Single domain

contoso.com

Active Directory

...

SQL

Live Communications Server 2005 Pool

Labels

Active Directory MIIS ServerSQL

Contact objectUser object

Disabled user account

Standard Edition server

SQL SQL serverEnterprise Edition server

contoso.com

Active Directory


Pool

Single Forest – Multiple DomainsSingle Forest – Multiple Domains

users.fabrikam.com

Active Directory

fabrikam.com

Active Directory

production.fabrikam.com

Active Directory

Archiving


branch.users.fabrikam.com

Active Directory



Pool

Single Forest – Multiple TreesSingle Forest – Multiple Trees

users.fabrikam.com

Active Directory

fabrikam.com

Active Directory

production.fabrikam.com

Active Directory

Archiving

LCS 2003

branch.users.fabrikam.com

Active Directory

LCS 2005Pool

LCS 2005

emea.fab2.com

Active Directory

fab2.com

Active Directory

fab1.com

Active Directory

MultiForest – Resource ForestMultiForest – Resource Forest

Resource Forest

Live Communications Server 2005 Pool

Active Directory

User Forest

Active Directory

User Forest

Active Directory

Disabled user accounts

Users Users

MultiForest – Central ForestMultiForest – Central Forest

Central Forest

MIIS Server

SQL

Pool

Active Directory

ContactsUser Forest

Active Directory

Users

User Forest

Active Directory

Users

Internet ScenariosInternet Scenarios

FederationBetween seperate organizationsWith public IM service providers such as MSN, AOL, and Yahoo!

Remote User Access

LCS 2005 Sp1LCS 2005 Sp1Federation OptionsFederation Options

Type of FederationMust specify

Access Proxy Of Federated Partner

Must specify SIP domain

Direct federation Yes Yes

Default route federation (clearing house)

Yes No

IM service provider table Yes No

Restricted enhanced federation No Yes

Unrestricted enhanced federation

No No

Direct FederationDirect Federation

AP

NorthwindTraders

AP

Contoso

Bob

DanChris

Dennis Michael

Bob’s Contacts: Dan@NorthwindChris@Contoso

Internal Live Communications Server

deployment

Internal Live Communications Server

deployment

Public IM ConnectivityPublic IM Connectivity

Authorize public IM connectivity on a per-user or group basis and change both individual and group authorizations as neededConfigure Access Proxies to filter incoming IM traffic for the purpose of weeding out unsolicited commercial messagesLog SIP traffic with a public IM service providerArchive SIP traffic with a public IM service provider

Deployment MethodsDeployment Methods

Setup Deployment ToolExplains tasksProvides tips about permissions and prerequisitesIncludes warningsUses task wizards

Command-line toolsLcsCmd.exeLCServer.msiSqlSetup.exe

License Pricing and Licensing License Pricing and Licensing ProgramsPrograms

Live Communications Server 2005 Server License (Standard Edition – Enterprise Edition)

Live Communications Server 2005 Client Access Licentie (CAL)

Live Communications Server 2005 Telephony CAL

Live Communications Server 2005 External Connector Licence

Live Communications Server 2005 Public IM Connectivity Service

License Pricing and Licensing License Pricing and Licensing ProgramsPrograms

Licenses PricesLCS 2005 Standard Edition Server license with 5 CALs $1,119

LCS 2005 Enterprise Edition Server license with 25 CALs $4,969

LCS 2005 Client Access License (CAL) $31 per device or per user

LCS 2005 Telephony CAL $31 per device or per user

LCS 2005 Standard Edition $787 per server

LCS Enterprise Edition $3,154 per server

LCS 2005 External Connector License Available through volume licensing programs

LCS 2005 Public IM Connectivity Service Available through volume licensing programs

AgendaAgenda



What’s next?

Supported ClientsSupported Clients

Windows Messenger 5.0Microsoft Messenger 5.0 for MacMicrosoft Office Communicator 2005Microsoft Office Communicator Web Access

Windows Messenger 5.0Windows Messenger 5.0

Microsoft Office Communicator 2005Microsoft Office Communicator 2005

Telephony & Voice over IPTelephony & Voice over IP

Office Communicator can integrate with:VoIP endpoint

PC-Phone or Phone-PC conversations

Remote Call Control (RCC) clientControlling a PBX phone (line)

PSTN conference callsControlling the initiation, scheduling and flow of a PSTN conference call

‘‘Bob’ +1 206 555 0170Bob’ +1 206 555 0170(external party)(external party)

Scenario: PC to PhoneScenario: PC to Phone

SIP-PSTN SIP-PSTN gatewaygateway

‘‘Alice’ +1 425 555 0170Alice’ +1 425 555 0170

• Communicator sends invite to gateway

• RTP session to the gateway; then PSTN

• VoIP ‘up to the gateway’

Live Communications Live Communications Server 2005Server 2005

PSTN Network

Media Session

Media Session

Scenario: Phone to PCScenario: Phone to PC

‘‘Alice’ +1 425 555 0170Alice’ +1 425 555 0170

• Bob calls Alice’s number

• SIP-PSTN gateway looks up mapping for URI (i.e. +1 425 555 0170 = [email protected])

• Invite sent to client; RTP session setup

Media Session

Media Session

PSTN Network



SIP-PSTN SIP-PSTN gatewaygateway

Scenario: Outgoing PBX CallScenario: Outgoing PBX Call

PBXPBXRCC GatewayRCC Gateway(CSTA over SIP)(CSTA over SIP)

‘‘Alice’ +1 425 555 0170Alice’ +1 425 555 0170

• Communicator sends call setup message to PBX infrastructure

• PBX dials number, puts desk phone off hook

• Call may be VoIP, maybe not… the phone infrastructure determines

PSTN Network



Scenario: Incoming PBX CallScenario: Incoming PBX Call

PBXPBXRCC GatewayRCC Gateway(CSTA over SIP)(CSTA over SIP)

‘‘Alice’ +1 425 555 0170Alice’ +1 425 555 0170

• PBX Infrastructure sends call notification to Communicator (toast appears)

• Click to answer/deflect (or automatically forwarded)

• Call taken…somewhere

• Maybe VoIP, maybe not…the PBX type determines

PSTN Network

CellCellPhonePhone



PSTN Conference CallingPSTN Conference Calling

PSTN (1-800 style) conference calls can be controlled via Communicator

Escalation from IM to a callCall management capabilities during call (e.g. lock, mute, eject)Scheduling of calls

Participants are prompted for a number for the bridge to call them at, or they can call in

Microsoft Office Communicator Microsoft Office Communicator Web AccessWeb Access

Released end 2005Browser based instant messaging and presence client for Microsoft Office Live Communications Server 2005 SP1, with a look and feel similar to Microsoft Office Communicator 2005Available for download at the Microsoft Download Center

Design principles & capabilitiesDesign principles & capabilities

Design PrinciplesIntuitive and in-context user experienceIntegrated into enterprise infrastructureEnable ‘reach’ to a wider range of Information workersEase of deployment and management

Core CapabilitiesRich IM and presence delivered via a web browserUnique IM features to ensure ease of use in a browser environmentAlignment with server scalability goalsBroad base of browser clients supported

Microsoft Office Communicator Microsoft Office Communicator Web Access (cont’d)Web Access (cont’d)

System Requirements

Windows Server 2003 Service Pack 1

Microsoft .NET Framework version 2.0

Microsoft Office Live Communications Server 2005 with SP1

Communicator Web Access Communicator Web Access TopologyTopology

Can be located on Live Communications Server machines or on a separate IIS serverCommunicator Web Access implements a scalable solution that provides DHTML UI to thousands of browsers, and interacts with the server in a similar way to Windows Messenger / Communicator

Live Live Communications Communications

Server 2005 Server 2005 EnvironmentEnvironment

Communicator Communicator Web Access Web Access

server server infrastructureinfrastructure

Web ClientsWeb Clients

HTTPSHTTPS SIPSIP

AgendaAgenda



What’s next?

Microsoft Sharepoint Products Microsoft Sharepoint Products and Technologiesand Technologies

Presence, IM, and Web Conferencing in Outlook, Word, SharePoint, etc.Enabling higher productivity from users favorite applications

Microsoft Sharepoint Products Microsoft Sharepoint Products and Technologies (cont’d)and Technologies (cont’d)

Microsoft Exchange Server and Microsoft Exchange Server and Active DirectoryActive Directory

Best supported when using Office Communicator 2005Free/busy and Out of Office information

Microsoft Office Live MeetingMicrosoft Office Live Meeting

Live Meeting enables you to collaborate online with colleagues, customers, and partners in real time, between either individuals or large groups—with just a PC, and an Internet connection Register today for a free trial! http://www.microsoft.com/office/livemeeting/

http://www.microsoft.com/office/livemeeting/

Office Live MeetingOffice Live MeetingIntegrated with PowerPointIntegrated with PowerPoint

Office Live MeetingOffice Live Meeting

AgendaAgenda



What’s next?

What’s nextWhat’s next

ResourcesResources

Live Communications Server Home Pagehttp://www.microsoft.com/livecommLive Communications Server Deployment Resources

http://office.microsoft.com/en-us/FX011450741033.aspxWhitepapersNewsgroups

http://www.microsoft.com/livecomm

http://www.microsoft.com/livecomm

http://office.microsoft.com/en-us/FX011450741033.aspx

http://office.microsoft.com/en-us/FX011450741033.aspx

The Connected GenerationThe Connected Generation

7 & 8 March 20067 & 8 March 2006

ICC GentICC Gent

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