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Page 1: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

A “SMART” AUTHORING AND DELIVERY TOOL FOR MULTI-CHANNEL COMMUNICATION

Presenting: Nicoletta Di Blas and Paolo Paolini

P. Campione – Museo delle culture (Lugano, Switzerland)N. Di Blas – Politecnico di Milano (Italy)M. Franciolli – Museo d’Arte (Lugano, Switzerland)M. Negrini – Università della Svizzera Italiana (Switzerland)P. Paolini - Politecnico di Milano (Italy)

Page 2: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Multi-channel or better: multi-version

“Same” application fitting: Different purposes

(During a visit, Before, After) Different “formats”

(catalogue, thematic tour, audio tour, relax and browse, ...) Different technologies

(PC, Tablet, Mobile, Multi-touch, …) Different “contexts”

Different user profiles

Page 3: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Multi-version IS desirable - 1 Permanent collection -> guided tour (virtual –

real) Podcast-> audio-guide Audio-guide -> post visit support Exhibition -> part of a library (e.g. Artbabble)

->: could become…

Page 4: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

From the permanent collection…

Example: National Gallery of Washington – a work of art from PC

Page 5: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

…to a virtual tour (the content is re-done from scratch)…

Page 6: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

The same MM fragment can be delivered through different CHANNELS

How is the CONTEXT preserved?

Page 7: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Multi-version IS desirable - 2

A LOT of valuable content could survive in many forms

… where have all your exhibitions gone?

Page 8: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Multi-version: implications Multi-version implies:

1. Content re-use2. Content adaptation3. Multi-version authoring

Page 9: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

1. Content re-use

Expanding the “offer” with low resources

The “same” content can be reused: Across technologies Across “formats” Across “contexts” …

Page 10: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

2. Content adaptation

Tuning the content for the different usages Content tuning is almost inevitably needed It can be light or massive (expensive) Adaptation must be taken into consideration

from content creation

Page 11: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

3. Multi-version authoring

One authoring effort and several versions! Not feasible 100% It can be approximated Quality of individual versions must be

matched against the benefits of multi-versions

Page 12: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Towards a possible SOLUTION

Page 13: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Main ingredients Content modelling

specifying semantics and roles of building blocks Adaptation

defining guidelines “case””solution” Authoring environment

Evolution of 1001stories, in order to make it fully multi-version

Page 14: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Content modellingUnderstanding the “role” of each fragment α-Alfa: a general cultural observation

e.g. “geometry is deeply rooted in Japanese artistic culture”

β-Beta: a general “factual” informatione.g. “albumen prints are obtained with eggs albumen and are easy to be painted over”

γ-Gamma: an interpretation of a factual informatione.g. “mountains’ profiles resemble triangles”

δ-Delta: a specific factual information about an exhibite.g. “there are mountains on a sequence of planes at different depths”

Additional practical information (π): Identification (what are we talking about) Context (why we are here) “where to go” …

Page 15: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Content modelling -example WEB Thematic narrative:

α, ß Catalogue:

γ, δ Thematic n. and

catalogue: interlinked

AUDIO-GUIDE Linear sequence:α, π, γ, δ, π, γ, δ, π, …

Page 16: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Content adaptation

Developing guidelines Carefully looking at artifacts (audio guides,

interactive guides, web sites,..) created by others

Solving our own problems, case by case, and then generalizing the solution

Page 17: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Authoring environment

1001stories Fully redesigned inside Easy authoring for each version Supporting “transformations” to generate

different versions Supporting content adaptation

Page 18: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

A recent example

www.nipponlugano.ch 4 different exhibitions (all related to Japanese

culture) Ancient erotic prints, Albumen photography,

Gutai (a movement of the 50s), Araki (contemporary photography)

Fall-winter 2010, in Lugano

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Page 20: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

Conclusions

Needs are clear We are moving towards some

directions We would like to compare our

approach with others dealing with the same problem

Page 21: MW2011: N. Di Blas +, A “Smart” Authoring and Delivery Tool for Multichannel Communication

CONTACT: [email protected]

We are looking for sharing and cooperation