ZXSDR BS8800 U240 Indoor UMTS Macro Node B Alarm and Notification Handling Reference.pd

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ZXSDR BS8800 U240 Indoor UMTS Macro Node B Alarm and Notifica- tion Handling Reference Version V4.00.200f ZTE CORPORATION ZTE Plaza, Keji Road South, Hi-Tech Industrial Park, Nanshan District, Shenzhen, P. R. China 518057 Tel: (86) 755 26771900 Fax: (86) 755 26770801 URL: http://ensupport.zte.com.cn E-mail: [email protected]

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Netnumen Indoor Alarm

Transcript of ZXSDR BS8800 U240 Indoor UMTS Macro Node B Alarm and Notification Handling Reference.pd

  • ZXSDR BS8800 U240Indoor UMTS Macro Node B

    Alarm and Notifica-tion Handling Reference

    Version V4.00.200f

    ZTE CORPORATIONZTE Plaza, Keji Road South,Hi-Tech Industrial Park,Nanshan District, Shenzhen,P. R. China518057Tel: (86) 755 26771900Fax: (86) 755 26770801URL: http://ensupport.zte.com.cnE-mail: [email protected]

  • LEGAL INFORMATION

    Copyright 2006 ZTE CORPORATION.

    The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution ofthis document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPO-RATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations.

    All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATIONor of their respective owners.

    This document is provided as is, and all express, implied, or statutory warranties, representations or conditions are dis-claimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-in-fringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on theinformation contained herein.

    ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subjectmatter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee,the user of this document shall not acquire any license to the subject matter herein.

    ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.

    Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.

    The ultimate right to interpret this product resides in ZTE CORPORATION.

    Revision History

    Revision No. Revision Date Revision Reason

    R1.0 20090812 First Edition

    Serial Number: sjzl20094680

  • Contents

    Preface............................................................... i

    Overview...........................................................1Overview of Fault Management......................................... 1

    Fault View ..................................................................... 1

    Alarm ....................................................................... 1

    Notification ................................................................ 2

    Alarm Information Struct................................................. 2

    Notification Information Struct ......................................... 3

    Equipment Alarm...............................................5198084037 TMB downlink bypass alarm ............................ 7

    198084038 TMB uplink bypass alarm ................................ 9

    198084039 TMA channel current input is interrupted........... 9

    198084040 TMA channel input is over current ..................10

    198084041 TMA channel input is over current

    seriously...............................................................11

    198084042 TMA channel input is under current. ................12

    198084043 ATMA bypass alarm.......................................12

    198084044 ATMA LNA alarm...........................................13

    198084059 Downlink digital power greatly exceeds rated

    power. ................................................................14

    198084149 ATMA hardware fault ....................................14

    198084150ATMA software fault .......................................14

    198084199 Receiving antenna is imbalance ......................15

    198084242 Dsp watchdog overflow..................................15

    198084267 Clock minor alarm ........................................16

    198084304 Board doesnt support such configuration .........17

    198084318 Failure alarm while raising the voltage of

    adjustable power...................................................17

    198084337 Type of base station is wrongly configured .........18

    198084034 PPP Link Broken............................................18

    198084035 PPP Link Unusable.........................................19

  • 198084260 HDLC link has CRC alarm ...............................20

    198084290 ETH port mode is unmatched with peer

    end .....................................................................20

    198084045 Antenna VSWR alarm ....................................21

    198084046 Antenna over VSWR alarm .............................21

    198084048 Calibration file on TRx board is abnormal .........22

    198084056 Downlink digital IF pre-distortion alarm ...........23

    198084058 Downlink digital power exceeds rated power

    slightly.................................................................24

    198084078 Surge protection device has a fault alarm .........24

    198084085 Main power supply has a fault alarm................25

    198084086 External device fault connected via dry

    contact.................................................................25

    198084087 Surge protection device in cabinet has a fault

    alarm...................................................................26

    198084311 Hardware alarm............................................26

    198084293 RU board has slight high temperature..............27

    198084294 PA slight over-temperature alarm....................27

    198084295 DL IQ channel checking block alarm ................28

    198084296 60ms tag lost alarm ......................................29

    198084297 The configured operating frequency is out of

    range...................................................................29

    198084298 Test source file is abnormal ............................30

    198084299 RRU02 PLL unlock alarm ................................30

    198084300 Dry contact status alarm................................30

    198084000 Failed to run FPGA software............................31

    198084001 Failed to run DSP software .............................31

    198084003 Clock module fault ........................................32

    198084012 Board hardware fault.....................................32

    198084013 Loss of Signal at Ir interface...........................33

    198084060 RF board PLL alarm.......................................34

    198084062 Transmission RF channel fault.........................34

    198084063 Receiving RF channel fault .............................35

    198084064 LNA alarm....................................................35

    198084065 Improper power............................................35

    198084066 The loading of DSP software failed ..................36

    198084067 DSP run error...............................................36

    198084073 Temperature sensor abnormity alarm ..............37

    198084074 Temperature sensor not on-duty alarm ............37

    198084075 Fan alarm ....................................................37

  • 198084076 Heat exchanger alarm ...................................38

    198084098 Battery Fault ................................................38

    198084100 Remote output power improper voltage

    alarm...................................................................39

    198084132 PPP Link Configer is unmatched with peer

    end .....................................................................39

    198084133 PPP Failed to configure PPP link group..............40

    198084200 Main input power over-voltage alarm...............41

    198084201 Main input power under-voltage alarm.............41

    198084202 Main input power powered-down alarm............42

    198084231 RRU clock frequency drift ...............................42

    198084232 Digital power improper ..................................43

    198084235 Cpri signal of port 0 lost ................................43

    198084236 Ir link FIFO improper.....................................44

    198084237 RRU RTWP improper......................................45

    198084257 UL IQ improper.............................................46

    198084262 TDM CRC alarm ............................................46

    198084263 RRU LOS alarm.............................................47

    198084264 RRU LOF Alarm.............................................47

    198084265 RRU powered-down alarm..............................48

    198084266 Clock has a critical alarm ...............................48

    198084272 Lightning arrester alarm at indoor lightning

    protection box.......................................................50

    198084273 Circuit breaker alarm at indoor lightning

    protection box.......................................................51

    198084274 Outdoor lightning protection box alarm ............51

    198084275 Failed to download software ...........................52

    198084276 Downlink DAC PLL unlock...............................52

    198084286 PWR monitoring unit alarm ............................53

    198084287 AC power-cut alarm ......................................53

    198084288 Battery in low-voltage alarm ..........................54

    198084289 Rectifier alarm..............................................54

    198084301 Transport clock reference source is fault...........54

    198084302 DSP AIF is improper ......................................55

    198084306 Improper DPD running status .........................55

    198084307 MP over-current alarm...................................56

    198084308 PP over-current alarm ...................................56

    198084310 The reported power has a CRC error................57

    198084317 Self-defined dry contact alarm........................57

    198084322 Backplane board has a clock alarm..................58

  • 198084323 Intra-board clock alarm .................................58

    198084324 Antenna data link performance alarm ..............59

    198084325 Antenna data link error alarm.........................59

    198084335 RRU02 PA over-high temperature alarm...........60

    198084088 Remote input power over-voltage alarm...........60

    198084089 Remote input power under-voltage alarm .........61

    198084090 Remote input power powered-down

    alarm...................................................................61

    198084091 Remote output power over-current alarm .........62

    198084092 Remote power output under-voltage

    alarm...................................................................62

    198084093 Remote antenna over VSWR alarm..................63

    198084094 Remote antenna VSWR..................................64

    198084136 Uplink channel runs abnormally ......................65

    198084137 Downlink channel runs abnormally ..................65

    198084139 PA over power alarm .....................................65

    198084141 PA over temperature alarm ............................66

    198084145 PA communication fault .................................66

    198084146 RET motor fault ............................................67

    198084147 RET hardware fault .......................................67

    198084148 RET software fault.........................................68

    198084151 ATMA communication link is interrupted...........68

    198084152 RET communication link is interrupted .............69

    198084153 ACOM hardware fault ....................................69

    198084154 ACOM software fault......................................70

    198084156 ACOM communication link is interrupted ..........70

    198084208 AISG EEPROM error.......................................71

    198084209 AISG flash erase error ...................................71

    198084210 AISG flash error ...........................................71

    198084211 AISG other hardware error.............................72

    198084215 RET motor fault ............................................72

    198084212 AISG other software error ..............................72

    198084213 AISG RAM error ............................................73

    198084214 AISG UART error...........................................73

    198084216 RET motor cant adjust ..................................73

    198084217 RET motor dont responed the adjusting

    command ............................................................74

    198084218 RET dont calibrated ......................................74

    198084219 RET data dont scaled ....................................75

    198084220 RET position lost...........................................75

  • 198084221 ATMA minor alarm ........................................76

    198084222 ATMA major alarm ........................................76

    198084223 ACOM minor alarm........................................76

    198084224 ACOM major alarm........................................77

    198084234 PA Run Failed alarm ......................................77

    198084255 E1T1 sliding code..........................................77

    198084304 Board doesnt support such configuration .........78

    198084238 Frame SeqNo Failed ......................................79

    198084240 AIF Interface Failed.......................................80

    198084244 Software Load Abnormal................................80

    198084239 HardWare TimeSlot Terminate Failed ...............81

    198084241 Out RAM Read/Write Failed.............................81

    198084243 Uplink Trx 60ms Abnormal .............................82

    Communication Alarm .....................................83198084015 STM-1 optical signals are lost. ........................84

    198084016 STM-1 loses frame synchronization .................85

    198084017 STM-1 MSAIS (MS Alarm Indicator

    Signal) .................................................................86

    198084018 STM-1 AU4 loss of pointer..............................87

    198084245 Physical param not consistent with radio

    param..................................................................88

    198084246 Radio param error.........................................88

    198084247 Link3 of BUC software not response ................89

    198084248 DSP software of BP board has no

    response ..............................................................89

    198084249 DBB parameter of BP board response

    error....................................................................90

    198084036 SCTP stream number mismatch ......................90

    198084291 Configuration parameter of O&M Channel is

    wrong ..................................................................91

    198084312 E1/T1 link configuration is failed .....................91

    198084313 Qos bandwidth configuration is failed...............92

    198084314 IP clock configuration is failed.........................92

    198084326 Physical param not consistant with radio

    param..................................................................93

    198084327 Radio param error.........................................93

    198084282 Lost of frame number at optical port................93

    198084283 Lost of frame rate and frame number ..............94

    198084019 E1/T1 LOS (Loss Of Signal) alarm ...................94

    198084020 E1/T1 link loss of frame alarm ........................95

  • 198084021 E1/T1 loss of cell delineation alarm .................96

    198084022 E1/T1 link loss of IMA frame alarm..................96

    198084023 E1/T1 IMA group is not operational .................97

    198084024 E1/T1 remote receiving fault ..........................98

    198084025 E1/T1 link self-loop .......................................98

    198084026 PVC fault .....................................................99

    198084028 SSCOP signaling link is broken...................... 100

    198084029 SSCOP transmission buffer is overflow ........... 101

    198084030 SCTP associate association is inter-

    rupted................................................................ 101

    198084031 SCTP associate stream buffer is

    congestion.......................................................... 102

    198084032 SCTP associate network is congestion............ 103

    198084230 Ir link LCV(line code violation) alarm ............. 103

    198084271 Ethernet light and electricity lose .................. 104

    198084305 Heat exchangers communication data lost

    alarm................................................................. 104

    Processing Alarm ..........................................107198084135 Database load fail ....................................... 108

    198084250 IQ Config Failed .......................................... 109

    198084251 IPTB Setup Link Failed ................................. 109

    198084252 Require Radio Param timeout for times .......... 110

    198084253 Control face Emac Interface Error ................. 110

    198084254 User face Emac Interface Error ..................... 111

    198084280 Write MDB and DBS failure........................... 111

    198084281 Failed to allocate physical logic ..................... 112

    198084292 AD9516 unlock alarm .................................. 112

    198084319 License alarm due to authority limit............... 113

    198084320 License alarm due to not being activated ......... 113

    198084321 Physical parameters synchronization is

    failure ................................................................ 114

    198084268 IQ delay compensation value exceeds

    limitation............................................................ 114

    198084107 Board parameter synchronization

    abnormity........................................................... 115

    198084108 Board wrong insertion alarm ........................ 115

    198084109 SNTP time adjustment failure alarm .............. 116

    198084110 Running software version synchronization

    failure ................................................................ 116

  • 198084111 Slave software version synchronization

    failure ................................................................ 117

    198084112 Special software version synchronization

    failure ................................................................ 117

    198084113 Running Software version fault ..................... 118

    198084114 Slave Software version fault ......................... 118

    198084115 Special Software version fault....................... 119

    198084116 Insufficient DOM space alarm ....................... 119

    198084118 Failed to set gain ........................................ 119

    198084119 Board configuration parameter error.............. 120

    198084122 CPU over loading ........................................ 120

    198084123 Board communication link is interrupted ......... 121

    198084124 Database saved on master/slave board is

    failed to be kept synchronous................................ 121

    198084125 Database save failure .................................. 122

    198084206 Software file is not identical with the DataBase

    record................................................................ 123

    198084207 Firmware file is not identical with the

    DataBase record.................................................. 123

    198084315 Board reboots alarm.................................... 124

    198084316 Firmware version is failed to be

    synchronized....................................................... 124

    198084328 IQ Config Failed .......................................... 124

    198084329 IPTB Setup Link Failed ................................. 125

    198084330 Require Radio Param timeout for times .......... 125

    198084331 Fail to write platform database...................... 126

    198084332 Failed to allocate physical logic ..................... 126

    198084333 Physical parameter synchronization

    failure ................................................................ 127

    198084334 Peripheral board IQ configuration failure ......... 127

    198084004 Clock reference source is lost ....................... 128

    198084006 Clock reference source is degraded ............... 130

    198084101 Failed to configure TC port ........................... 131

    198084102 Failed to configure PVC ................................ 132

    198084103 Failed to configure FE port............................ 133

    198084104 Failed to configure OMCB channel ................. 133

    198084105 Failed to configure SCTP associate................. 134

    198084106 Failed to configure TSI................................. 134

    198084117 Monitor alarm of application software ............ 135

    198084126 Failed to configure STM-1............................. 135

  • 198084128 Failed to configure channelized STM-1 ........... 136

    198084256 GPS receiver alarm ..................................... 136

    198084129 Board startup notify .................................... 137

    198084227 Failed to configure IMA group ....................... 137

    198084228 IpVlan Configer Failed ................................. 138

    198084233 Digital PA over power alarm ......................... 138

    198084259 UL buffer is used up .................................... 139

    198084284 PM under-voltage alarm............................... 139

    198084285 PM over-voltage alarm................................. 140

    198084130 Dry contact configuration Failed .................... 140

    198084131 Node B reboot notification............................ 140

    198084134 Master/slave changeover alarm .................... 141

    Environment Alarm .......................................143198084068 Environmental temperature is high................ 143

    198084069 Environmental temperature is low ................. 144

    198084070 Device temperature is high .......................... 144

    198084071 Device temperature is low............................ 145

    198084072 Whole set temperature rising alarm............... 145

    198084077 Gate safety alarm ....................................... 145

    198084096 Flooded Fault ............................................. 146

    198084097 Smog Fault ................................................ 146

    QoS Alarm .....................................................149198084303 Clock has significant alarm........................... 149

    Notification ...................................................151198084183 SSCOP fault ............................................... 151

    198084184 ALCAP link fault .......................................... 152

    198084185 SCTP association fault ................................. 153

    198084186 Error PATHID alarm is received. .................... 153

    198084188 PPP Link Recycle ......................................... 154

    198084189 PAP authorize failed .................................... 154

    198084190 CHAP authorize failed .................................. 155

    198084191 CHAP oppose authorize failed ....................... 155

    198084192 Alarm storm notification .............................. 155

    198084258 Intra-board network port error ..................... 156

    198084269 MAC address conflict ................................... 156

    198084155 ACOM address conflict ................................. 157

    198084180 E1/T1 HDB3 coding violation alarm ............... 157

    198084193 Cell deletion notification............................... 158

    198084196 ATMA device address conflict ........................ 158

    198084197 RET device address conflict .......................... 159

  • 198084261 The received frame number is not

    continuous.......................................................... 159

    198084168 Local benchmark clock is unlocked ................ 160

    198084170 STM-1 B1 error code alarm .......................... 161

    198084171 STM-1 B2 error code alarm .......................... 162

    198084172 STM-1 B2 FEBEI (Far End Block) ................... 162

    198084173 STM-1 B3 error code alarm .......................... 163

    198084174 STM-1 B3 FEBEI (Far End Block Error

    Indicator) alarm .................................................. 164

    198084175 STM-1 MSRDI (MS Remote Defect Indicator)

    alarm................................................................. 165

    198084176 STM-1 HPRDI (High-order Path Remote Defect

    Indicator) alarm .................................................. 166

    198084177 STM-1 HPPLM (High-order Path Payload Level

    Mismatch) .......................................................... 167

    198084178 STM-1 loss of cell delineation ....................... 168

    198084179 STM-1 Rx cell CRC error .............................. 168

    198084270 IP address conflict....................................... 169

    198084338 Ir link has violated 8B10B codes ................... 170

  • Preface

    Purpose NetNumen M31 mobile network element management system isthe intermediate system between the bottom level network man-agement system and higher level operation support layer. Thissystem provides a higher view point for the network management,and offer a centralized management to the various specialized net-works. By interfacing with various professional network manage-ment system, this system provides a new method of centralizedmanagement over the networks topology, alarming and perfor-mance which replaces the old distributed individual managementof specific networks. Also an unique interface to higher level ap-plications is provided.

    NetNumen M31 is completely based on object-oriented technol-ogy and advanced J2EE platform. It supports an unified access ofthe various network element equipments supplied by ZTE and pro-vides centralized management to the networks alarming, networkperformance, and cross-NE performance data analysis.

    This manual introduces the alarms and notifications that mightoccur during the installation, operation and maintenance of ZTEZXSDR BS8800 U240 product. Alarm/Notification code and de-scription displayed by NetNumen M31, probable cause for thealarm/notification, and the corresponding handling suggestion arecovered in this manual.

    What Is in ThisManual

    This manual contains the following chapters:

    Chapter Summary

    Chapter 1, Overview of FaultManagement

    Introduces the concept of faultmanagement, as well as thedefinition, type, level classificationof alarm and notification.

    Chapter 2, Equipment Alarm Introduces ZXSDR BS8800 U240equipment alarms with respect toalarm property, probable cause,system impact, and handlingsuggestion.

    Chapter 3, Communication Alarm Introduces ZXSDR BS8800U240 communication alarmswith respect to alarm property,probable cause, system impact,and handling suggestion.

    Chapter 4, Processing Alarm Introduces ZXSDR BS8800 U240processing alarms with respect toalarm property, probable cause,system impact, and handlingsuggestion.

    Confidential and Proprietary Information of ZTE CORPORATION i

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    Chapter Summary

    Chapter 5, Environment Alarm Introduces ZXSDR BS8800 U240environment alarms with respectto alarm property, probable cause,system impact, and handlingsuggestion.

    Chapter 6, QoS Alarm Introduces ZXSDR BS8800 U240QoS alarms with respect to alarmproperty, probable cause, systemimpact, and handling suggestion.

    Chapter 7, Notification Introduces ZXSDR BS8800 U240notifications with respect tonotification property, probablecause, system impact, andhandling suggestion.

    Intended Reader Base Station Deploy Engineer

    Maintenance Engineer

    Network Management Engineer.

    ii Confidential and Proprietary Information of ZTE CORPORATION

  • C h a p t e r 1

    Overview

    Table of ContentsOverview of Fault Management............................................. 1Fault View ......................................................................... 1Alarm Information Struct..................................................... 2Notification Information Struct ............................................. 3

    Overview of FaultManagementFault management is responsible for collecting information of fail-ures and events that occur during system operation or service pro-cessing.

    The information, in the form of alarm or notification, is stored indatabase or displayed on realtime basis via a user-oriented faultmonitoring platform. Means such as visual-interface monitor orhistory information query can be used to view current or histor-ical system operation and service processing status. Fault man-agement enables maintenance personnel to troubleshoot and takepreventive measures to remove potential fault and restore systemand services as early as possible.

    Fault ViewFault is displayed in the form of alarm or notification.

    Alarm

    The fault that persists during system operation and affects systemreliability and normal services is referred to as an alarm. Alarmusually lasts until fault removal.

    Due to its possible impact on normal system operation, alarm re-quires timely troubleshooting in which alarm cause is identified,and the fault is located and handled.

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  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    Notification

    Notification refers to the non-repeated/instantaneous fault orevent that occurs during system operation. Examples includeboard reset, signaling overload, etc.

    Notification is mostly caused by sudden environment changeor other accidental factors. No special handling is required forthe notification, which can be automatically removed by thesystem. Only the notification that occurs persistently requirestroubleshooting.

    Alarm Information StructAlarm Property 1. Alarm Code

    Alarm Code is the identifier which differentiates alarms.

    Alarm Code is defined by a 32-bit field indicating the specificcode value.

    2. Description

    Alarm description reflects such content as fault cause and faultphenomenon in a simple and straightforward way.

    3. Severity

    There are four alarm levels, which are indicated in descendingorder of severity as Critical, Major, Minor, and Warning.

    Critical alarm causes system breakdown and service inter-ruption. It requires immediate troubleshooting.

    Major alarm significantly affects system operation or weak-ens network service capability. It requires troubleshootingas soon as possible.

    Minor alarm affects system operation and network servicecapability in a non-significant way. It requires timely trou-bleshooting so as to avoid severity escalation.

    Warning poses a potential hazard to system operation andnetwork service capability. It requires troubleshooting atan appropriate time so as to avoid severity escalation.

    The degree of impact as described in the definition of alarmseverity refers to the impact of a single index, such as reliabilityand security. Once the impact on any of the index reachesthe specified threshold, the severity level of the alarm can beroughly determined. If an alarm has an impact on multipleindices, alarm severity should be escalated accordingly.

    2 Confidential and Proprietary Information of ZTE CORPORATION

  • Chapter 1 Overview

    Note:

    Alarm severity can be modified in NetNumenM31 NMS (net-work management system) if necessary.

    Generally speaking, the default alarm severity is reason-ably set. Users should think twice before making any mod-ification.

    In addition, the severity of a few alarms is undefined. It is upto users to define the severity of such alarms.

    4. Alarm Type

    Alarm is classified into six types according to alarm trigger con-dition and its system impact.

    Equipment alarm: related with device hardware.

    Communication alarm: related with information trans-mission (ITU-T Recommendation X.733).

    Processing alarm: related with software or process fault(ITU-T Recommendation X.733).

    Environment alarm: related with the environment wherethe equipment is located (ITU-T Recommendation X.733).

    QoS alarm: related with degradation of service quality(ITU-T Recommendation X.733).

    OMS alarm: related with the NMS.

    Probable Cause Probable alarm causes are enumerated to help users troubleshoot,find preventive measures, and restore the system to normal statein a timely manner.

    System Impact System impact refers to the impact that the alarm incurs on sys-tem or services.

    HandlingSuggestion

    Troubleshooting measures and suggestions are provided. Pay at-tention to the following tips when handling alarms.

    After recording the fault phenomenon, O&M personnel mayhandle the fault step by step as described in the Handling Sug-gestion Section of this manual. If the fault is removed (alarmrestored) at any handling step, terminate the handling process.If the fault is not removed, go ahead to the next handling step.

    If the fault cannot be removed, contact the local ZTE office assoon as possible.

    Notification InformationStruct

    NotificationProperty

    1. Notification Code

    Notification code is the identifier to differentiate notifications.

    Confidential and Proprietary Information of ZTE CORPORATION 3

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    Notification code is defined by a 32-bit field indicating the spe-cific code value.

    2. Description

    Notification description reflects such content as fault cause andfault phenomenon in a simple and straightforward way.

    3. Importance

    There are two levels of notification importance: Importantand Ordinary.

    4. Notification Type

    No notification type exists.

    Probable Cause Probable notification causes are enumerated to help users trou-bleshoot, find preventive measures, and restore the system tonormal state in a timely manner.

    System Impact System impact refers to the impact that the notification incurs onsystem or services.

    HandlingSuggestion

    Troubleshooting measures and suggestions are provided.

    Pay attention to the following tips when handling notifications.

    After recording the fault phenomenon, O&M personnel mayhandle the fault step by step as described in the Handling Sug-gestion Section of this manual. If the fault is removed at anyhandling step, terminate the handling process. If the fault isnot removed, go ahead to the next handling step.

    If the fault cannot be removed, or the system normal operationcannot be restored, contact the local ZTE office as soon aspossible.

    4 Confidential and Proprietary Information of ZTE CORPORATION

  • C h a p t e r 2

    Equipment Alarm

    Table of Contents198084037 TMB downlink bypass alarm ................................ 7198084038 TMB uplink bypass alarm .................................... 9198084039 TMA channel current input is interrupted............... 9198084040 TMA channel input is over current ......................10198084041 TMA channel input is over current seriously. .........11198084042 TMA channel input is under current. ....................12198084043 ATMA bypass alarm...........................................12198084044 ATMA LNA alarm...............................................13198084059 Downlink digital power greatly exceeds ratedpower. ............................................................................14198084149 ATMA hardware fault ........................................14198084150ATMA software fault ...........................................14198084199 Receiving antenna is imbalance ..........................15198084242 Dsp watchdog overflow......................................15198084267 Clock minor alarm ............................................16198084304 Board doesnt support such configuration .............17198084318 Failure alarm while raising the voltage of ad-justable power ..................................................................17198084337 Type of base station is wrongly configured............18198084034 PPP Link Broken................................................18198084035 PPP Link Unusable.............................................19198084260 HDLC link has CRC alarm ...................................20198084290 ETH port mode is unmatched with peer end..........20198084045 Antenna VSWR alarm ........................................21198084046 Antenna over VSWR alarm .................................21198084048 Calibration file on TRx board is abnormal .............22198084056 Downlink digital IF pre-distortion alarm ...............23198084058 Downlink digital power exceeds rated powerslightly.............................................................................24198084078 Surge protection device has a fault alarm.............24198084085 Main power supply has a fault alarm....................25198084086 External device fault connected via dry con-tact .................................................................................25198084087 Surge protection device in cabinet has a faultalarm...............................................................................26198084311 Hardware alarm................................................26198084293 RU board has slight high temperature..................27198084294 PA slight over-temperature alarm........................27198084295 DL IQ channel checking block alarm ....................28198084296 60ms tag lost alarm ..........................................29198084297 The configured operating frequency is out ofrange...............................................................................29198084298 Test source file is abnormal ................................30198084299 RRU02 PLL unlock alarm ....................................30198084300 Dry contact status alarm....................................30198084000 Failed to run FPGA software................................31

    Confidential and Proprietary Information of ZTE CORPORATION 5

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    198084001 Failed to run DSP software .................................31198084003 Clock module fault ............................................32198084012 Board hardware fault.........................................32198084013 Loss of Signal at Ir interface...............................33198084060 RF board PLL alarm...........................................34198084062 Transmission RF channel fault.............................34198084063 Receiving RF channel fault .................................35198084064 LNA alarm .......................................................35198084065 Improper power................................................35198084066 The loading of DSP software failed ......................36198084067 DSP run error...................................................36198084073 Temperature sensor abnormity alarm ..................37198084074 Temperature sensor not on-duty alarm ................37198084075 Fan alarm ........................................................37198084076 Heat exchanger alarm .......................................38198084098 Battery Fault ....................................................38198084100 Remote output power improper voltagealarm...............................................................................39198084132 PPP Link Configer is unmatched with peerend .................................................................................39198084133 PPP Failed to configure PPP link group..................40198084200 Main input power over-voltage alarm...................41198084201 Main input power under-voltage alarm.................41198084202 Main input power powered-down alarm................42198084231 RRU clock frequency drift ...................................42198084232 Digital power improper ......................................43198084235 Cpri signal of port 0 lost ....................................43198084236 Ir link FIFO improper.........................................44198084237 RRU RTWP improper..........................................45198084257 UL IQ improper.................................................46198084262 TDM CRC alarm ................................................46198084263 RRU LOS alarm.................................................47198084264 RRU LOF Alarm.................................................47198084265 RRU powered-down alarm..................................48198084266 Clock has a critical alarm ...................................48198084272 Lightning arrester alarm at indoor lightning pro-tection box .......................................................................50198084273 Circuit breaker alarm at indoor lightning protec-tion box ...........................................................................51198084274 Outdoor lightning protection box alarm................51198084275 Failed to download software ...............................52198084276 Downlink DAC PLL unlock...................................52198084286 PWR monitoring unit alarm ................................53198084287 AC power-cut alarm ..........................................53198084288 Battery in low-voltage alarm ..............................54198084289 Rectifier alarm..................................................54198084301 Transport clock reference source is fault...............54198084302 DSP AIF is improper ..........................................55198084306 Improper DPD running status .............................55198084307 MP over-current alarm.......................................56198084308 PP over-current alarm .......................................56198084310 The reported power has a CRC error....................57198084317 Self-defined dry contact alarm............................57198084322 Backplane board has a clock alarm......................58198084323 Intra-board clock alarm .....................................58198084324 Antenna data link performance alarm ..................59198084325 Antenna data link error alarm.............................59198084335 RRU02 PA over-high temperature alarm...............60198084088 Remote input power over-voltage alarm...............60198084089 Remote input power under-voltage alarm.............61

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  • Chapter 2 Equipment Alarm

    198084090 Remote input power powered-down alarm............61198084091 Remote output power over-current alarm.............62198084092 Remote power output under-voltage alarm...........62198084093 Remote antenna over VSWR alarm......................63198084094 Remote antenna VSWR......................................64198084136 Uplink channel runs abnormally ..........................65198084137 Downlink channel runs abnormally ......................65198084139 PA over power alarm .........................................65198084141 PA over temperature alarm ................................66198084145 PA communication fault .....................................66198084146 RET motor fault ................................................67198084147 RET hardware fault ...........................................67198084148 RET software fault.............................................68198084151 ATMA communication link is interrupted...............68198084152 RET communication link is interrupted .................69198084153 ACOM hardware fault ........................................69198084154 ACOM software fault..........................................70198084156 ACOM communication link is interrupted ..............70198084208 AISG EEPROM error ..........................................71198084209 AISG flash erase error .......................................71198084210 AISG flash error ...............................................71198084211 AISG other hardware error.................................72198084215 RET motor fault ................................................72198084212 AISG other software error ..................................72198084213 AISG RAM error ................................................73198084214 AISG UART error...............................................73198084216 RET motor cant adjust ......................................73198084217 RET motor dont responed the adjusting com-mand ..............................................................................74198084218 RET dont calibrated ..........................................74198084219 RET data dont scaled........................................75198084220 RET position lost...............................................75198084221 ATMA minor alarm ............................................76198084222 ATMA major alarm ............................................76198084223 ACOM minor alarm............................................76198084224 ACOM major alarm............................................77198084234 PA Run Failed alarm ..........................................77198084255 E1T1 sliding code..............................................77198084304 Board doesnt support such configuration .............78198084238 Frame SeqNo Failed ..........................................79198084240 AIF Interface Failed...........................................80198084244 Software Load Abnormal....................................80198084239 HardWare TimeSlot Terminate Failed ...................81198084241 Out RAM Read/Write Failed ................................81198084243 Uplink Trx 60ms Abnormal .................................82

    198084037 TMB downlinkbypass alarm

    Alarm Property Alarm Code: 198084037

    Description: TMB downlink bypass alarm

    Severity: Minor

    Confidential and Proprietary Information of ZTE CORPORATION 7

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    Alarm Type: Equipment Alarm

    Probable Cause 1. Primary channel over-power alarm:

    this alarm is given when the detected maximum output powerexceeds 47.3dBm 0.5dB. In this case, Tx channel works inbypass state.

    2. Primary channel over-VSWR alarm:

    when the value of VSWR exceeds 1.8, only an alarm is given,auto-protection shut-down function is not required. When thevalue of VSWR exceeds 2.8 and output power is greater than35dBm, an alarm is given; meanwhile, auto-protection shut-down function is required. In this case, Tx channel works inbypass state.

    3. Primary channel over-temperature alarm:

    TMB has its own temperature detection function. When itsinternal maximum working temperature exceeds 95 degreesCelsius 5 degrees Celsius, this alarm is given. In this, Txchannel works in bypass state.

    4. Primary channel DC over-current alarm:

    when the DC current exceeds 150% of normal working current,this alarm is given. In this case, Tx channel works in bypassstate.

    5. Primary channel device fault alarm:

    for example, working voltage is out of -40VDC~-57VDC range,PA is broken. In this case, Tx channel works in bypass state.

    6. TMB gate alarm:

    when TMB gate is opened, alarm indicator is required at PAUpanel. The alarm information may be viewed through RS485.When TMB gate is closed, this alarm disappears.

    7. PAU and TMB communication abnormity alarm:

    PAU communicates with TMB through RS485. This type ofalarm includes: software download is abnormal, RF channelbetween PAU and TMB is not connected, communication is in-terrupted abnormally, etc. When this happens, an alarm indi-cator must display this status at PAU panel. The alarm infor-mation may be viewed through RS485.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: Cell downlink coverage extent is affected.

    8 Confidential and Proprietary Information of ZTE CORPORATION

  • Chapter 2 Equipment Alarm

    HandlingSuggestion

    TMB is powered down and powered on.Check if the alarm is recov-ered.

    198084038 TMB uplinkbypass alarm

    Alarm Property Alarm Code: 198084038

    Description: TMB uplink bypass alarm

    Severity: Minor

    Alarm Type: Equipment Alarm

    Probable Cause Receiving channel LNA is abnormal.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: Cell uplink coverage extent is affected.

    HandlingSuggestion

    TMB is powered down and powered on.Check if the alarm is recov-ered.

    198084039 TMA channelcurrent input is interrupted.

    Alarm Property Alarm Code: 198084039

    Description: TMA channel current input is interrupted.

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause 1. The TMA associated power cable is not well connected.2. The configured threshold is different from real TMA threshold.3. The TMA associated power cable is in the state of open circuit.4. TAC fault.5. TMA fault.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: The TMA does not work normally and cell cov-

    erage extent is affected.

    HandlingSuggestion

    1. Check if the alarm threshold of TMA power supply is configuredcorrectly.

    Check if the configured minimum current is consistent with realTMA threshold (Generally speaking, it is assumed as fault whenTMA power current is less than 40mA). If the result is nega-tive, change the alarm threshold of TMA power supply; Changethe configured minimum threshold of power current so that it

    Confidential and Proprietary Information of ZTE CORPORATION 9

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    is consistent with real TAM threshold; Check if the alarm is re-covered.

    2. Check if power cable of TMA channel is well connected

    Check if the associated power cable of TMA channel is wellconnected. If the result is negative, reconnect the cable; Checkif the alarm is recovered.

    3. Check if the state between TMA power cable and ground isopen circuit or high resistance.

    Use multi-meter to detect if the state between TMA power cableand ground is open circuit or high resistance. If the result ispositive, replace this cable; Check if the alarm is recovered.

    4. Replace TAC.

    Replace TAC; Wait for 2 minutes; Check if the alarm is recov-ered.

    5. Replace TMA.

    Replace TMA; Wait for 2 minutes; Check if the alarm is recov-ered.

    198084040 TMA channelinput is over current

    Alarm Property Alarm Code: 198084040

    Description: TMA channel input is over current

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause 1. The configured threshold is not consistent with real TMAthreshold.

    2. The connection between TMA power cable and ground is in thestate of short circuit or low resistance.

    3. TAC fault.4. TMA fault.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: Cell coverage is slightly affected.

    HandlingSuggestion

    1. Check if the alarm threshold of TMA power supply is configuredcorrectly.

    Check if the configured minimum current is consistent with realTMA threshold (General speaking, it is assumed as over currentwhen the TMA power current is greater than 135mA and lessthan 200mA). If negative, change the alarm threshold of TMApower supply; Change the configured upper limit of workingcurrent so that it is consistent with real TMA threshold; Checkif the alarm is recovered.

    2. Check if the state between TMA power cable and the ground isshort circuit or low resistance.

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  • Chapter 2 Equipment Alarm

    Use multi-meter to check if the state between TMA power cableand ground is short circuit or low resistance. If positive, replacethe cable; Check if the alarm is recovered.

    3. Replace TAC.

    Replace TAC; Wait for 2 minutes; Check if the alarm is recov-ered.

    4. Replace TMA.

    Replace TMA; Wait for 2 minutes; Check if the alarm is recov-ered.

    198084041 TMA channelinput is over currentseriously.

    Alarm Property Alarm Code: 198084041

    Description: TMA channel input is over current seriously.

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause 1. The configured threshold is inconsistent with real TMA thresh-old.

    2. The connection between TMA cable and ground is in the stateof short circuit.

    3. TAC fault.4. TMA fault.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: Cell coverage is greatly affected.

    HandlingSuggestion

    1. Check if TMA power current is normal.

    Let TAC not provide power to ATMA; use multi-meter to checkif TAC output voltage is normal. If positive, skip to "2 Check ifthe state between TMA power cable and ground is short circuitor low resistance". If negative, skip to "3 Replace TAC".

    2. Check if the state between TMA power cable and ground isshort circuit or low resistance.

    Use multi-meter to check if the state between TMA power cableand ground is short circuit or low resistance. If positive, replacethis cable; Check if the alarm is recovered.

    3. Replace TAC.

    Replace TAC; Wait for 2 minutes; Check if the alarm is recov-ered.

    4. Replace TMA.

    Replace TMA; Wait for 2 minutes; Check if the alarm is recov-ered.

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  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    198084042 TMA channelinput is under current.

    Alarm Property Alarm Code: 198084042

    Description: TMA channel input is under current.

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause 1. The configured threshold is incorrect.2. The TMA associated power cable is in the state of open circuit

    or high resistance.3. TAC fault.4. TMA fault.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: Cell coverage extent is slightly affected.

    HandlingSuggestion

    1. Check if the alarm threshold of TMA power supply is configuredcorrectly.

    Check if the configured lower limit of working current is con-sistent (Generally speaking, the default threshold of TMA un-der-current alarm is 70~80mA). If negative, change the alarmthreshold of TMA power supply; Change the configured lowerlimit of TMA working current; check if the alarm is recovered.

    2. Check if the state between TMA power cable and ground isopen circuit or high resistance.

    Use multi-meter to check if the state between TMA power ca-ble and ground is open circuit or high resistance. If positive,replace this cable; Check if the alarm is recovered.

    3. Replace TAC.

    Replace TAC; Wait for 2 minutes; Check if the alarm is recov-ered.

    4. Replace TMA.

    Replace TMA; Wait for 2 minutes; Check if the alarm is recov-ered.

    198084043 ATMA bypassalarm

    Alarm Property Alarm Code: 198084043

    Description: ATMA bypass alarm

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause 1. ATMA is seriously over-current or without any gain.

    12 Confidential and Proprietary Information of ZTE CORPORATION

  • Chapter 2 Equipment Alarm

    2. Power supply part of TAC is broken.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: Gain is 0 dB. Power is off, in bypass status.

    Cell coverage extent is greatly affected.

    HandlingSuggestion

    1. Reset TAC.

    Reset TAC through O&M console; Wait for 2 minutes; Check ifthe alarm is recovered.

    2. Check if ATMA power supply is normal.

    Let TAC not provide power to ATMA; use multi-meter to check ifTAC output voltage is normal. If positive, indicating ATMA hasa problem, skip to "3 Replace ATMA". If negative, indicatingTAC has a problem, skip to "4 Replace TAC".

    3. Replace ATMA.

    Replace ATMA; Check if the alarm is recovered.

    4. Replace TAC.

    Replace TAC; Check if the alarm is recovered.

    198084044 ATMA LNAalarm

    Alarm Property Alarm Code: 198084044

    Description: ATMA LNA alarm

    Severity: Warning

    Alarm Type: Equipment Alarm

    Probable Cause 1. ATMA is over current for a short time or its gain is reduced.2. The internal alarm detection circuit of ATMA LNA is broken,

    which causes false alarm.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: TMA gain decreases and system coverage ex-

    tent is affected.

    HandlingSuggestion

    1. Reset TAC.

    Reset TAC through O&M console; Wait for 2 minutes; Check ifthe alarm is recovered.

    2. Check if ATMA power supply is normal.

    Let TAC not provide power to ATMA; Use multi-meter to check ifTAC output voltage is normal. If positive, indicating ATMA hasa problem, skip to "3 Replace ATMA". If negative, indicatingTAC has a problem, skip to "4 Replace TAC".

    3. Replace ATMA.

    Replace ATMA; Check if the alarm is recovered.

    4. Replace TAC.

    Replace TAC; check if the alarm is recovered.

    Confidential and Proprietary Information of ZTE CORPORATION 13

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    198084059 Downlink digitalpower greatly exceeds ratedpower.

    Alarm Property Alarm Code: 198084059

    Description: Downlink digital power greatly exceeds ratedpower.

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause Input digital signal is wrong.

    System Impact 1. Board Status: Board Operation is normal.2. Service Impact: RF output quality is affected.

    HandlingSuggestion

    When this alarm occurs, Please contact ZTE.

    198084149 ATMA hardwarefault

    Alarm Property Alarm Code: 198084149

    Description: ATMA hardware fault

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause Parameter error.

    System Impact Service Impact: ATMA works abnormally, which might cause theperformance of corresponding cell to degrade.

    HandlingSuggestion

    1. Reset EMC. Wait for 2 minutes and check if the alarm is recov-ered.

    2. Replace EMC. Wait for 2 minutes and check if the alarm is re-covered.

    198084150ATMA softwarefault

    Alarm Property Alarm Code: 198084150

    Description: ATMA software fault

    Severity: Major

    14 Confidential and Proprietary Information of ZTE CORPORATION

  • Chapter 2 Equipment Alarm

    Alarm Type: Equipment Alarm

    Probable Cause Parameter error.

    System Impact Service Impact: ATMA works abnormally, which might cause theperformance of corresponding cell to degrade.

    HandlingSuggestion

    1. Reset EMC. Wait for 2 minutes and check if the alarm is recov-ered.

    2. Replace EMC. Wait for 2 minutes and check if the alarm is re-covered.

    198084199 Receivingantenna is imbalance

    Alarm Property Alarm Code: 198084199

    Description: Receiving antenna is imbalance

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause When the receive mode of cell antenna is diversity or multi-an-tenna receive, if there is configure wrong of receive antenna ornot well contacted in cell, will reported this alarm.

    System Impact 1. Board Status: Board Operation is normal.2. Service Impact: Diversity reception gain decreases, affecting

    system reception performance.

    HandlingSuggestion

    1. Check if the receive RF unit of local cell is configured rightlyin LMT. If negative, amend the configure of local cell RF unit;Check if the alarm is recovered.

    2. Check if the Master and Slave antennas of associated cell con-tacted well. If negative, contact antenna anew; Check if thealarm is recovered.

    3. Check if the diversity antenna of neighborhood sector con-tacted rightly. If positive, contact antenna anew; Check if thealarm is recovered.

    4. Replace the antenna; Check if the alarm is recovered.

    198084242 Dsp watchdogoverflow

    Alarm Property Alarm Code: 198084242

    Description: Dsp watchdog overflow

    Severity: Critical

    Alarm Type: Equipment Alarm

    Confidential and Proprietary Information of ZTE CORPORATION 15

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    Probable Cause 1. The optical switching board does not work properly.2. The link is disconnected between baseband and RF.3. The RF board does not work properly.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: The UBPG board software does not operate

    properly and the services provided by this board are completelyinterrupted.

    HandlingSuggestion

    1. Check the local board fiber connection and make sure the con-nection is correct and secure.

    2. Check whether the opposite RF board is in proper operation.3. Check whether the opposite optical switch board is in normal

    operation.4. Reset the board.5. Reset the opposite RF board.6. Reset the opposite optical switch board.7. Replace the board.8. Reset the opposite RF board.9. Reset the opposite optical switch board.

    198084267 Clock minoralarm

    Alarm Property Alarm Code: 198084267

    Description: Clock minor alarm

    Severity: Minor

    Alarm Type: Equipment Alarm

    Probable Cause Clock reference source is unlocked.

    System Impact 1. Board Status: Board operation is normal.2. Service Impact: operation of board software is abnormal. Per-

    formance of the service on the board is degraded.

    HandlingSuggestion

    1. Check if the fault board has corresponding software versionfault alarm. If positive, according to suggestions on handlingsoftware version fault alarm, remove this alarm; Check if thealarm is recovered.

    2. Reset board Reset the fault board and wait for 2 minutes;Check is the alarm is recovered.

    3. Replace the fault board and wait for 2 minutes; Check if thealarm is recovered.

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  • Chapter 2 Equipment Alarm

    198084304 Board doesntsupport such configuration

    Alarm Property Alarm Code: 198084304

    Description: Board doesnt support such configuration.

    Severity: Minor

    Alarm Type: Equipment alarm

    Probable Cause The CC board does not support this function.

    System Impact It has no impact to the services.

    HandlingSuggestion

    1. Acquire the actual name of the CC board.

    Method of acquiring: open Asset Management Report windowand run Get the hardware Information of the Board Then theCCType item is the actual name of the CC board.

    The relations between the actual name and the configurationsupported are as below:

    i. CC0: E1 0 to 15 channels and embedded GPS supported;2MHz clock configuration not supported.

    ii. CC1: E1 0 to 7 channels and embedded GPS supported;2MHz clock configuration not supported.

    iii. CC2: E1 0 to 7 channels supported; embedded GPS notsupported; 2MHz clock configuration supported.

    2. Replace the board with compatible boards or modify the con-figuration to meet the actual boards used.

    198084318 Failure alarmwhile raising the voltage ofadjustable power

    Alarm Property Alarm Code: 198084318

    Description: Failure alarm while raising the voltage of ad-justable power

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause Adjustable power module has a fault.

    System Impact 1. Board Status: Work normally.2. Service Impact: If power voltage cannot be raised, the biggest

    problem is cell coverage area is reduced. This may easily causeblind cell, or handover area may be changed.

    Confidential and Proprietary Information of ZTE CORPORATION 17

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    HandlingSuggestion

    Check the power module of RRU. If it is broken, replace the brokenpower module of RRU; Check if the alarm is recovered.

    198084337 Type of basestation is wrongly configured

    Alarm Property Alarm Code: 198084337

    Description: Type of base station is wrongly configured

    Severity: Major

    Alarm Type: Equipment Alarm

    Probable Cause The type of base station is wrong or FCE accessing type is wrong.

    System Impact Service Impact: FCE runs abnormally so that fan speed cannot beadjusted. This may cause too high temperature of base stationand normal service may be affected.

    HandlingSuggestion

    1. Perform entire-table configuration according to the mappingrelation between type of base station and FCE.

    2. Download suitable software specification package, whichis matched with type of base station. Then update boardsoftware.

    198084034 PPP Link BrokenAlarm Property Alarm Code: 198084034

    Description: PPP Link Broken

    Severity: Major

    Alarm Type: Equipment alarm

    Probable Cause Iub interface PPP link is faulty.

    System Impact The services on this PPP link are unavailable.

    HandlingSuggestion

    1. On NMS fault management interface (realtime monitor), checkif the following alarm occurs. If yes, refer to the correspondingalarm handling suggestion.

    Related alarms:

    198084019 E1/T1 LOS (Loss Of Signal) alarm

    198084020 E1/T1 link loss of frame alarm

    198084021 E1/T1 loss of cell delineation alarm

    198084024 E1/T1 remote receiving fault

    2. Check the jumper setting of SA/SE board. Ensure that thejumper of SA/SE board is properly configured in terms of E1cable type.

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  • Chapter 2 Equipment Alarm

    3. On Node B side, use physical cable to perform local Node Bself-loop. Check if the alarm can be restored on Node B side.If no, reset or replace board.

    4. On RNC side, use physical cable to perform Node B E1/T1 self-loop. Check if the PPP alarm on Node B side can be restored. Ifno, transmission link must be faulty. Check cable connection.Ensure that the cabling is correct.

    5. Check transmission on RNC side.

    198084035 PPP LinkUnusable

    Alarm Property Alarm Code: 198084035

    Description: PPP Link Unusable

    Severity: Major

    Alarm Type: Equipment alarm

    Probable Cause Iub interface PPP link is faulty.

    System Impact The services on this PPP link are unavailable.

    HandlingSuggestion

    1. On NMS fault management interface (realtime monitor), checkif the following alarm occurs. If yes, refer to the correspondingalarm handling suggestion.

    Related alarms:

    198084019 E1/T1 LOS (Loss Of Signal) alarm

    198084020 E1/T1 link loss of frame alarm

    198084021 E1/T1 loss of cell delineation alarm

    198084024 E1/T1 remote receiving fault

    2. Check the jumper setting of SA/SE board. Ensure that thejumper of SA/SE board is properly configured in terms of E1cable type.

    3. On Node B side, use physical cable to perform local Node Bself-loop. Check if the alarm can be restored on Node B side.If no, reset or replace board.

    4. On RNC side, use physical cable to perform Node B E1/T1 self-loop. Check if the PPP alarm on Node B side can be restored. Ifno, transmission link must be faulty. Check cable connection.Ensure that the cabling is correct.

    5. Check transmission on RNC side.

    Confidential and Proprietary Information of ZTE CORPORATION 19

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    198084260 HDLC link hasCRC alarm

    Alarm Property Alarm Code: 198084260

    Description: HDLC link has CRC alarm

    Description: HDLC link has CRC alarm

    Alarm Type: Equipment alarm

    Probable Cause 1. Contact between fiber and optical port is poor. FS/RRU opticalmodule is faulty.

    2. FS board clock is abnormal.3. RRU clock is abnormal.

    System Impact In serious case, links and services on the board are down.

    HandlingSuggestion

    1. Ensure that the contact between fiber and optical port is good.2. Replace FS optical module and RRU optical module.3. Unplug and plug board.4. Replace board.

    198084290 ETH port modeis unmatched with peer end

    Alarm Property Alarm Code: 198084290

    Description: ETH port mode is unmatched with peer end

    Severity: Warning

    Alarm Type: Equipment alarm

    Probable Cause Port mode configured at local end and that configured at oppositeend are inconsistent.

    System Impact Packet loss occurs to data communication at the network port.Service interruption might occur.

    HandlingSuggestion

    1. Check if the following alarm occurs to board. If yes, refer tothe corresponding alarm handling suggestion.

    Related alarm: 198084271 Ethernet light and electricity lose

    2. On NMS configuration management interface (Ethernet config-uration in IUB Transmission (Full IP)), check the port workingmode configured at local end. Check the corresponding con-figuration at opposite end.

    If the configuration at both ends is inconsistent, modifyconfiguration to keep consistency.

    If the configuration at both ends is consistent, first modifythe port working mode at local end, then re-modify it tothe previous mode.

    20 Confidential and Proprietary Information of ZTE CORPORATION

  • Chapter 2 Equipment Alarm

    198084045 Antenna VSWRalarm

    Alarm Property Alarm Code: 198084045

    Description: Antenna VSWR alarm

    Severity: Minor

    Alarm Type: Equipment alarm

    Probable Cause 1. Antenna feeder is faulty.2. Board is faulty.

    System Impact Cell coverage area shrinks.

    HandlingSuggestion

    1. Check antenna feeder.

    i. Check if RRU is connected to antenna. If no, connect RRUand the antenna.

    ii. Check the cabling of antenna feeder. If the cabling is incor-rect, reconnect the cable according to the correspondinginstallation drawing.

    iii. Check if the connectors of antenna feeder are tightlyscrewed down. If not, screw down the connectors tight.

    2. Check the VSWR of antenna feeder by level.

    i. Check if the feeder VSWR is normal. If no, replace feeder.

    ii. If antenna feeder is connected to combiner, check if thecombiner VSWR is normal. If abnormal, replace combiner.

    iii. Check antenna integrity. If the antenna is damaged, re-place or repair antenna.

    3. Check RRU.

    i. Reset board.

    ii. Check the cabling of RF cable in RRU. If the connection isloose or disconnected, replace or properly install RF cable.

    iii. Check if the power amplifier is faulty. If yes, replace poweramplifier.

    iv. Check if the duplexer is faulty. If yes, replace duplexer.

    v. Replace board.

    198084046 Antenna overVSWR alarm

    Alarm Property Alarm Code: 198084046

    Description: Antenna over VSWR alarm

    Severity: Major

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  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    Alarm Type: Equipment alarm

    Probable Cause 1. Antenna feeder is faulty.2. Board is faulty.

    System Impact There is no transmission power output for the RF channel. Serviceinterruption occurs.

    HandlingSuggestion

    1. Check antenna feeder.

    i. Check if RRU is connected to antenna. If no, connect RRUand the antenna.

    ii. Check the cabling of antenna feeder. If the cabling is incor-rect, reconnect the cable according to the correspondinginstallation drawing.

    iii. Check if the connectors of antenna feeder are tightlyscrewed down. If not, screw down the connectors tight.

    2. Check the VSWR of antenna feeder by level.

    i. Check if the feeder VSWR is normal. If no, replace feeder.

    ii. If antenna feeder is connected to combiner, check if thecombiner VSWR is normal. If abnormal, replace combiner.

    iii. Check antenna integrity. If the antenna is damaged, re-place or repair antenna.

    3. Check RRU.

    i. Reset board.

    ii. Check the cabling of RF cable in RRU. If the connection isloose or disconnected, replace or properly install RF cable.

    iii. Check if the power amplifier is faulty. If yes, replace poweramplifier.

    iv. Check if the duplexer is faulty. If yes, replace duplexer.

    v. Replace board.

    198084048 Calibration fileon TRx board is abnormal

    Alarm Property Alarm Code: 198084048

    Description: Calibration file on TRx board is abnormal

    Severity: Minor

    Alarm Type: Equipment alarm

    Probable Cause Board calibration data is missing or damaged.

    System Impact 1. Case 1

    Downlink calibration file is abnormal, possibly leading to inac-curate transmission power and diminishing system coveragearea.

    2. Case 2

    22 Confidential and Proprietary Information of ZTE CORPORATION

  • Chapter 2 Equipment Alarm

    Uplink calibration file is abnormal, possibly leading to greatererror of the reported Received Signal Strength Indicator (RSSI)and degrading service performance.

    HandlingSuggestion

    1. Reset board.2. Replace board.

    198084056 Downlink digitalIF pre-distortion alarm

    Alarm Property Alarm Code: 198084056

    Description: Downlink digital IF pre-distortion alarm

    Severity: Critical

    Alarm Type: Equipment alarm

    Probable Cause 1. DPD Flash loading fails.2. DPD initialization fails.3. Channel self-test fails.4. DPD startup fails.5. FPGA OP SPI operation fails.

    System Impact RF output quality is affected. Board services are down.

    HandlingSuggestion

    1. On NMS fault management interface, check if the followingalarm (related to abnormal power and VSWR) occurs. If yes,refer to the corresponding alarm handling suggestion.

    Related alarms:

    198084065 Abnormal power

    198084232 Digital power abnormal

    198084045 Antenna VSWR alarm

    198084046 Antenna over VSWR alarm

    198084093 Remote antenna over VSWR alarm

    198084094 Remote antenna VSWR alarm

    2. Reset RF board.3. Replace RF board.

    Confidential and Proprietary Information of ZTE CORPORATION 23

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    198084058 Downlink digitalpower exceeds rated powerslightly

    Alarm Property Alarm Code: 198084058

    Description: Downlink digital power exceeds rated powerslightly

    Severity: Warning

    Alarm Type: Equipment alarm

    Probable Cause The digital power of DUC-combined IQ channel exceeds threshold.

    System Impact RF output quality is degraded.

    HandlingSuggestion

    1. Reset board.2. Replace board.

    198084078 Surge protectiondevice has a fault alarm

    Alarm Property Alarm Code: 198084078

    Description: Surge protection device has a fault alarm

    Severity: Minor

    Alarm Type: Equipment alarm

    Probable Cause 1. Surge protection device is faulty.2. Environment Monitor Unit is faulty.

    System Impact Operation of the surge protection device is abnormal. The equip-ment becomes unprotected against lightning strokes. Service isnot affected.

    HandlingSuggestion

    1. Replace surge protection device.2. Reset SA board.3. Replace dry contact cable.4. Replace SA board.

    24 Confidential and Proprietary Information of ZTE CORPORATION

  • Chapter 2 Equipment Alarm

    198084085 Main powersupply has a fault alarm

    Alarm Property Alarm Code: 198084085

    Description: Main power supply has a fault alarm

    Severity: Major

    Alarm Type: Equipment alarm

    Probable Cause 1. Main power supply is faulty.2. Environment Monitor Unit is faulty.

    System Impact 1. Case 1

    When this alarm is declared in non-RRU board, system opera-tion will not be affected temporarily. In the long run, systempowers supply might become inadequate, leading to degrada-tion of service performance, or even service interruption.

    2. Case 2

    When this alarm is declared in RRU board, power amplifier willbe automatically shut down by the system. Services on theRRU are down.

    HandlingSuggestion

    1. Replace main power supply.2. Reset SA board.3. Replace the relevant dry contact cable.4. Replace SA board.

    198084086 External devicefault connected via drycontact

    Alarm Property Alarm Code: 198084086

    Description: External device fault connected via dry contact

    Severity: Minor

    Alarm Type: Equipment alarm

    Probable Cause 1. Surge protection device is faulty.2. Environment Monitor Unit is faulty.

    System Impact No impact on service.

    HandlingSuggestion

    1. Replace surge protection device.2. Reset SA board.3. Replace dry contact cable.4. Replace SA board.

    Confidential and Proprietary Information of ZTE CORPORATION 25

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    198084087 Surge protectiondevice in cabinet has a faultalarm

    Alarm Property Alarm Code: 198084087

    Description: Surge protection device in cabinet has a faultalarm

    Severity: Minor

    Alarm Type: Equipment alarm

    Probable Cause 1. Surge protection device is faulty.2. Environment Monitor Unit is faulty.

    System Impact Operation of the surge protection device is abnormal. The equip-ment becomes vulnerable to lightning strokes. Service is not af-fected.

    HandlingSuggestion

    1. Replace surge protection device.2. Reset SA board.3. Replace dry contact cable.4. Replace SA board.

    198084311 Hardware alarmAlarm Property Alarm Code: 198084311

    Description: Hardware alarm

    Severity: Critical

    Alarm Type: Equipment alarm

    Probable Cause 1. BPCs TDM interface is abnormal.

    FS is not tightly inserted.

    BPC is not tightly inserted.

    FS has a hardware fault.

    BPC has a hardware fault.

    System clock has a fault.

    2. BPCs FPGA has DDR2 self-check failure.

    BPCs temperature is too high.

    BPCs FPGA invalidation.

    BPCs FPGA has DDR2 RAM fault.

    System clock has a fault.

    System Impact IQ channel becomes abnormal, affecting service quality. In seriouscase, link interruption occurs.

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  • Chapter 2 Equipment Alarm

    HandlingSuggestion

    1. Please insert the FS tightly.2. Please insert the BPC tightly.3. FS has a hardware fault.

    i. Soft-reset the FS.

    ii. Power off the FS.

    iii. Replace the fault FS Board.

    4. BPC has a hardware fault.

    i. Soft-reset the BPC.

    ii. Power off the BPC.

    iii. Replace the fault BPC Board.

    5. BPCs temperature is too high, check if the fan works normallyand clear the dust of dustproof net.

    6. System clock has a fault.

    i. Check if there has master-slave switching, and check if bothclocks of CC have been adjust.

    ii. Check if there have clock alarm and AD9516 alarm on BPCor FS.

    198084293 RU board hasslight high temperature

    Alarm Property Alarm Code: 198084293

    Description: RU board has slight high temperature

    Severity: Minor

    Alarm Type: Equipment alarm

    Probable Cause 1. Board temperature is too high.2. Fan is abnormal.

    System Impact Board operation might be abnormal in the system.

    HandlingSuggestion

    Check if Fan operation is normal and if board temperature is toohigh.

    198084294 PA slightover-temperature alarm

    Alarm Property Alarm Code: 198084294

    Description: PA slight over-temperature alarm

    Severity: Minor

    Confidential and Proprietary Information of ZTE CORPORATION 27

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    Alarm Type: Equipment alarm

    Probable Cause 1. Board temperature is too high.2. Fan is abnormal.

    System Impact No impact on service.

    HandlingSuggestion

    1. Check if the following alarms occur. If yes, refer to the corre-sponding alarm handling suggestion.

    Related alarm:198084075 Fan alarm

    2. Check if Fan operation is normal and if board temperature istoo high.

    198084295 DL IQ channelchecking block alarm

    Alarm Property Alarm Code: 198084295

    Description: DL IQ channel checking block alarm

    Severity: Major

    Alarm Type: Equipment alarm

    Probable Cause Data reception error occurs on downlink IQ channel.

    System Impact Communication link between UBPG to RRU downlink might befaulty.

    HandlingSuggestion

    1. Check if the following alarm (clock abnormal) occurs in BBU.

    Related alarms:

    198084003 Clock module fault

    198084004 Clock reference source is lost

    198084006 Clock reference source is degraded

    198084266 Clock has a critical alarm

    198084301 Transport clock reference source is fault

    198084303 Clock has significant alarm

    198084060 RF board PLL alarm

    198084231 RRU clock frequency drift

    198084299 PLL unlock alarm

    2. Reset board.

    28 Confidential and Proprietary Information of ZTE CORPORATION

  • Chapter 2 Equipment Alarm

    198084296 60ms tag lostalarm

    Alarm Property Alarm Code: 198084296

    Description: 60ms tag lost alarm

    Severity: Major

    Alarm Type: Equipment alarm

    Probable Cause Downlink 60 ms tag is not received.

    System Impact Communication link between UBPG and RRU downlink might befaulty.

    HandlingSuggestion

    1. Check if the IQ distribution of the subcarrier of relevant RRUboard is normal. The IQ distribution can be queried on CC viaShowIQCfg.

    2. Check if the following alarm (clock abnormal) occurs in BBU.

    Related alarms:

    198084003 Clock module fault

    198084004 Clock reference source is lost

    198084006 Clock reference source is degraded

    198084266 Clock has a critical alarm

    198084301 Transport clock reference source is fault

    198084303 Clock has significant alarm

    198084060 RF board PLL alarm

    198084231 RRU clock frequency drift

    198084299 PLL unlock alarm

    3. Reset board.

    198084297 The configuredoperating frequency is out ofrange

    Alarm Property Alarm Code: 198084297

    Description: The configured operating frequency is out ofrange

    Severity: Critical

    Alarm Type: Equipment alarm

    Probable Cause The difference between configured frequency and central fre-quency is over 5 M.

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  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    System Impact The services related to the faulty frequency are interrupted.

    HandlingSuggestion

    Configure the frequency in such a way that the difference betweenthe configured frequency and central frequency is within 5 M. Thenthe alarm will be restored.

    198084298 Test source fileis abnormal

    Alarm Property Alarm Code: 198084298

    Description: Test source file is abnormal

    Severity: Major

    Alarm Type: Equipment alarm

    Probable Cause The file does not exist. The file is damaged or faulty.

    System Impact IQ test source data loading fails.

    HandlingSuggestion

    Replace the relevant test source file.

    198084299 RRU02 PLLunlock alarm

    Alarm Property Alarm Code: 198084299

    Description: RRU02 PLL unlock alarm

    Severity: Major

    Alarm Type: Equipment alarm

    Probable Cause 1. Corresponding subcode PLL circuit is abnormal.2. Input clock is abnormal.

    System Impact Normal service is affected.

    HandlingSuggestion

    1. Unplug and plug board. Wait for 2 minutes.2. Replace board.

    198084300 Dry contactstatus alarm

    Alarm Property Alarm Code: 198084300

    Description: Dry contact status alarm

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  • Chapter 2 Equipment Alarm

    Severity: Minor

    Alarm Type: Equipment alarm

    Probable Cause The nature of this alarm is an external environment input alarmthat is not related with the equipment itself, such as smog, tem-perature, flood, external power, etc.

    System Impact No impact on service.

    HandlingSuggestion

    1. Check if the equipment related to this dry contact is faulty.2. Perform dry contact self-loop. Check if the dry contact is faulty.

    If yes, replace board.

    198084000 Failed to runFPGA software

    Alarm Property Alarm Code: 198084000

    Description: Failed to run FPGA software

    Severity: Critical

    Alarm Type: Equipment alarm

    Probable Cause 1. Incorrect FPGA software version of this alarm board on theMain Control board

    2. Board failure.

    System Impact The services provided by this board are completely interrupted.

    HandlingSuggestion

    1. Re-download the software version on the software manage-ment interface.

    2. Replace the board.

    198084001 Failed to runDSP software

    Alarm Property Alarm Code: 198084001

    Description: Failed to run DSP software

    Severity: Critical

    Alarm Type: Equipment alarm

    Probable Cause 1. Incorrect DSP software version of this alarm board on the MainControl board

    2. Board failure.

    System Impact The services provided by this board are completely interrupted.

    Confidential and Proprietary Information of ZTE CORPORATION 31

  • ZXSDR BS8800 U240 Alarm and Notification Handling Reference

    HandlingSuggestion

    Re-download the software version on the software manage-ment interface.

    Replace the board.

    198084003 Clock modulefault

    Alarm Property Alarm Code: 198084003

    Description: Clock module fault

    Severity: Critical

    Alarm Type: Equipment alarm

    Probable Cause Hardware failure.

    System Impact In the case of the active main control board failure, the systemdoes not provide normal operation, and the peripheral boardsmight have alarm of the corresponding clock module which causesinterruption to all the services on this board. In the case of thestandby main control board failure, the system may provide nor-mal operation but the active board and standby boards switchingover will not succeed which reduces the reliability of the system.

    HandlingSuggestion

    1. Reset the board.2. Plug/unplug the board.

    198084012 Board hardwarefault

    Alarm Property Alarm Code: 198084012

    Description: Hardware failure on the board.

    Severity: Critical

    Alarm Type: Equipment alarm

    Probable Cause The 64MHz clock is lost on the board.

    System Impact The board fails to provide bearer service.

    HandlingSuggestion

    1. Reset the board.2. Replace the board.

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  • Chapter 2 Equipment Alarm

    198084013 Loss of Signal atIr interface

    Alarm Property Alarm Code: 198084013

    Description: Loss of Signal at Ir interface

    Severity: Major

    Alarm Type: Equipment alarm

    Probable Cause 1. Failure in the fiber optics, the optical module, or the connectionon this level board.

    2. The board on the lower level is not properly powered on.3. Failure in the fiber optics, the optical module on the lower level

    board.4. Hardware failure on the lower level board.

    System Impact The board with the failure works normally, but the board with op-tical port has failure.

    The Loss of Signal at Ir interface alarm occurred to the FS boardduring the RRU reset process is an accompanying alarm. Theservices beard by the system will be interrupted during the re-set process.

    If the alarm occurs to the FS board, all the services of the systemwill be interrupted.

    If the alarm occurs to the RTR, the services beard on the lowerlevel RRU will be interrupted.

    HandlingSuggestion

    Check the Fault Management window for the RRU correspondingalarms. Perform the recommended solution to process the alarm,if any.

    Related alarm: 198084315 Board reboots alarm

    1. Check for the failure in the fiber optics, the optical module, orthe connection on this board.

    i. Check for failure in the fiber optics connection between thelower level RR