Why Your Employees Are “Just Not That Into You”… and What to Do...

67
Why Your Employees Are “Just Not That Into You”…and What to Do About It With David Lee

Transcript of Why Your Employees Are “Just Not That Into You”… and What to Do...

Page 1: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Why Your Employees Are “Just Not That

Into You”…and What to Do About It

With David Lee

Page 2: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 3: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 4: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Managerial Laments

• Lack of initiative

• “What can you do for me?” vs…

• “OK is OK”

• Babysitting required

• Struggle to compete for talent

Page 5: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 6: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 7: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 8: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Source: State of the American Workplace by the Gallup Organization

Despite All The Millions…

Page 9: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Two Key Reasons Reasons Why

Your Employees Are

“Just Not That Into You”

Page 10: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Two Key Reasons

1. Employees Are Taught Not to Care

2. Employee Engagement is Treated as a Statistic, Rather than an Individual Experience

Page 11: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Employees Are

Taught Not to Care

Page 12: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

“When we are careless in

how we treat employees,

we teach them to care

less about us.”

Page 13: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

“How are employees taught

not to care?”

Page 14: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Do You Have These Going On?

• No inspiring vision, just numbers and demands?

• No celebration of the great things you do?

• Management doesn’t act like they care?

• Employees are treated with disinterest and disrespect?

Page 15: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Employees Have

Learned Not to Care

Strongly Agree Agree Disagree Strongly Disagree

Page 16: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 17: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

“What’s wrong with

our people?”

Page 18: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Ask

Page 19: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Promote & Cultivate Emotional

Safety

Page 20: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Promote & Cultivate Emotional

Safety

Page 21: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Promote & Cultivate Mindfulness

Page 22: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 23: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 24: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 25: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 26: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 27: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 28: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Make Expressing Appreciation Part

of Your Culture

Page 29: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Employees Feel Unappreciated

Lack of appreciation is the #1 reason most Americans leave their jobs.

Source: Tom Rath and Donald Clifton, How Full Is Your Bucket? Positive Strategies for Work and Life, 2001

Page 30: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Employees Feel Unappreciated

65% of people surveyed said they received zero recognition for good work last year.

Source: Tom Rath and Donald Clifton, How Full Is Your Bucket? Positive Strategies for Work and Life, 2001

Page 31: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Employees Feel Unappreciated

69% - “I would work harder if I felt my efforts were better recognized.”

Source: Globoforce

Page 32: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

“What you appreciate…

appreciates.”

Page 33: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Make Expressing Appreciation Part

of Your Culture

Page 34: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Cure Your Organization of

Inspiration Deficit Disorder

Page 35: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 36: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Continually Communicate The Vision Not

With Charts and Graphs, But With “Future

Stories”

Page 37: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Share Stories About The Difference

You Make

Page 38: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 39: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Storytelling Amps Up Your Ability to Inspire

Page 40: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Share Stories About Employees Doing

Great Things & Making a Difference

Page 41: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Don’t Just Remind Employees They

Are Important…

Page 42: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

…Design Their Jobs and Manage In

Ways That Enables Them to Be

Page 43: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Share Stories About Employee

Greatness From Other Organizations

Page 44: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 45: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Employees Are

Taught Not to Care

Page 46: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Engagement is Treated As a Statistic

Rather Than An Individual Experience

Page 47: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 48: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Source: State of the American Workplace by the Gallup Organization

Despite All The Millions…

Page 49: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 50: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 51: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 52: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 53: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 54: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 55: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 56: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 57: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Highly

Engaged

Page 58: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Somewhat

Engaged

Page 59: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Actively

Disengaged

Page 60: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 61: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 62: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Rx

• Identify key drivers for different demographics.

• Solicit individual engagement information from each employees.

• Assist managers in soliciting precise information.

• Train and coach managers in constructive conversation skills (esp. Emotional Safety)

Page 63: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not
Page 64: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Looking Back

• 2 of the 8 Biggest Reasons

• 13 Selected Recommendations

Page 65: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Looking Forward

• Share two articles with management team.

• Discuss the sources and where to start.

• Invite them to upcoming webinar on how to individualize employee engagement.(I will notify you shortly of the date/time)

Page 66: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

For Articles on Leadership and

Engagement

Page 67: Why Your Employees Are “Just Not That Into You”… and What to Do …humannatureatwork.com/wp-content/uploads/2015/01/Why... · 2015-01-14 · Why Your Employees Are “Just Not

Email: [email protected] LinkedIn: www.linkedin.com/in/humannatureatwork/ Twitter: https://twitter.com/HumanNatureWork Phone: 207-571-9898

For a Complementary Strategy Session* on How to Boost

Employee Engagement or For More Information on David

Lee’s Services:

*Offer good until February 15th, 2015