7 HIDDEN REASONS WHY EMPLOYEES LEAVE - BOOK REVIEW

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    THE 7 HIDDEN REASONS

    WHY EMPLOYEES LEAVE

    By LEIGH BRANHAM

    PRESENTED BY

    GROUP 2

    ANKUSH > JISHNU > KUMAIL > TUHIN

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    PROCESS OF DISENGAGEMENTSTEPS INVOLVED IN EMPLOYEES JOURNEY FROM DISENGAGEMENT

    TO DEPARTURE Start the new job with enthusiasm.

    Question the decision to accept the job.

    Think seriously about quitting.

    Try to change things.

    Resolve to quit.

    Consider the cost of quitting.

    Passively seek another job.

    Prepare to actively seek.

    Actively seek.

    Get new job offer.

    Quit to accept new job, quit without a job, or stay and disengage.

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    THE DELIBERATION PROCESS

    PERIOD 1 : Time between 1st thought & subsequent decision to leave

    PERIOD 2 : Time between decision to leave & actual leaving

    WHY THEY LEAVE :

    When fundamental human needs are not met!!!

    1) Need for trust

    2) Need to have hope

    3) Need to feel a sense of worth

    4) Need to feel competent

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    7 HIDDEN REASONS FOR DISENGAGEMENT

    REASON # 1 :

    THE JOB OR WORK PLACE WAS NOT ASEXPECTED

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    MATCHING MUTUAL EXPECTATIONS

    Conduct realistic job previews

    Hire from a pool of temp- to-hire, adjunct staff, interns andpart time workers

    Hire from current employee referrals

    CREATE REALISTIC JOB DESCRIPTIONS

    Create realistic JD with a list of critical competencies

    Allow team members to interview candidates

    HIRE FROM WITHIN

    Hire from current pool of employees

    Create a way for candidate to sample on job experience

    Survey new hires to find out means to minimize new hiresurprises in future

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    7 HIDDEN REASONS FOR DISENGAGEMENT

    REASON # 2 :

    THE MISMATCH BETWEEN JOB & PERSON

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    1) Employees are interchangeable parts2) Belief that skill & knowledge are important than talent

    BEST FIT SELECTION PRACTICES

    Make a commitment to continuous upgrading of talent

    Follow a consistent and thorough talent forecasting and

    success factor analysis

    Cast a wide recruiting net to expand the universe of best fit

    candidates Follow a purposeful & rigorous interview process

    Track measures of hiring success

    TWO MANAGERIAL MISCONCEPTIONS

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    7 HIDDEN REASONS FOR DISENGAGEMENT

    REASON # 3 :

    TOO LITTLE COACHING AND FEEDBACK

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    1. Where are we going as a company?

    2. How are we going to get there?

    3. How do you expect me to contribute?

    4. How am I doing?

    CORRECTIVE MEASURES

    Provide continuous & intensive feedback

    Make performance management less controlling & more of

    partnership

    Terminate non performers when best efforts dont pay off

    Hold managers accountable for coaching & giving feedback

    4 BIG QUESTIONS

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    7 HIDDEN REASONS FOR DISENGAGEMENT

    REASON # 4 :

    TOO FEW GROWTH & ADVANCEMENTOPPURTUNITIES

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    Provide self assessment tools & career self management for all

    Offer Career coaching tools & training for all managers

    Provide readily accessible information on career paths &

    competency requirements

    Create alternatives to traditional career ladders

    Keep employees informed about the companies strategy, direction

    & talent need forecast

    Create a mentoring culture

    Built an effective talent review and successive management process

    HOW TO GROW EMPLOYEES

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    7 HIDDEN REASONS FOR DISENGAGEMENT

    REASON # 5 :

    FEELING DEVALUED & UNRECOGNIZED

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    Offer competitive base pay linked to value creation Reward results with variable pay aligned with business goals

    Reward at levels to motivate higher performance

    Use cash payouts for immediate recognition

    Involve employees and encourage two way communicationwhile designing new pay system

    Create a culture founded on sincere appreciation

    Make new hires feel important

    Keep employees in the loop

    PRACTICES FOR ENGAGEMENT & RETENTION

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    7 HIDDEN REASONS FOR DISENGAGEMENT

    REASON # 6 :

    STRESS FROM OVER WORK & WORK LIFEIMBALANCE

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    Initiate a culture of Giving before getting

    Tailor the culture of giving to the needs of key talent

    Built a system that values spontaneous acts of caring

    Build social connectedness and harmony among employees

    Encourage fun at workplace

    PRACTICES TO AVOID IMBALANCE

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    7 HIDDEN REASONS FOR DISENGAGEMENT

    REASON # 7 :

    LOSS OF TRUST AND CONFIDENCE IN SENIORLEADERS

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    Competence : People follow leaders whom they deem capable

    Back up words with Action

    Place trust & confidence in workforce

    PRACTICES THAT INSPIRE TRUST & CONFIDENCE

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    CONCLUSION

    ROLE OF MANAGERS IN IMPROVING EMPLOYEE

    RETENTION & PERFORMANCE

    Pool Knowledge &

    wisdom

    Plan career ofsubordinates

    Create a sense of

    involvement

    Rectify behavior

    Provide direction

    Change attitudes &

    perceptions

    Motivate for higherPerformance

    Provide Suggestions &

    encouragement

    Communicate

    The What?

    The Why?

    The How?

    COACH

    MENTOR

    COUNSELLOR

    SOURCE : HRM review; August 10

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    THANK YOU