Why Your Employees Are “Just Not That
Into You”…and What to Do About It
With David Lee
Managerial Laments
• Lack of initiative
• “What can you do for me?” vs…
• “OK is OK”
• Babysitting required
• Struggle to compete for talent
Source: State of the American Workplace by the Gallup Organization
Despite All The Millions…
Two Key Reasons Reasons Why
Your Employees Are
“Just Not That Into You”
Two Key Reasons
1. Employees Are Taught Not to Care
2. Employee Engagement is Treated as a Statistic, Rather than an Individual Experience
Employees Are
Taught Not to Care
“When we are careless in
how we treat employees,
we teach them to care
less about us.”
“How are employees taught
not to care?”
Do You Have These Going On?
• No inspiring vision, just numbers and demands?
• No celebration of the great things you do?
• Management doesn’t act like they care?
• Employees are treated with disinterest and disrespect?
Employees Have
Learned Not to Care
Strongly Agree Agree Disagree Strongly Disagree
“What’s wrong with
our people?”
Ask
Promote & Cultivate Emotional
Safety
Promote & Cultivate Emotional
Safety
Promote & Cultivate Mindfulness
Make Expressing Appreciation Part
of Your Culture
Employees Feel Unappreciated
Lack of appreciation is the #1 reason most Americans leave their jobs.
Source: Tom Rath and Donald Clifton, How Full Is Your Bucket? Positive Strategies for Work and Life, 2001
Employees Feel Unappreciated
65% of people surveyed said they received zero recognition for good work last year.
Source: Tom Rath and Donald Clifton, How Full Is Your Bucket? Positive Strategies for Work and Life, 2001
Employees Feel Unappreciated
69% - “I would work harder if I felt my efforts were better recognized.”
Source: Globoforce
“What you appreciate…
appreciates.”
Make Expressing Appreciation Part
of Your Culture
Cure Your Organization of
Inspiration Deficit Disorder
Continually Communicate The Vision Not
With Charts and Graphs, But With “Future
Stories”
Share Stories About The Difference
You Make
Storytelling Amps Up Your Ability to Inspire
Share Stories About Employees Doing
Great Things & Making a Difference
Don’t Just Remind Employees They
Are Important…
…Design Their Jobs and Manage In
Ways That Enables Them to Be
Share Stories About Employee
Greatness From Other Organizations
Employees Are
Taught Not to Care
Engagement is Treated As a Statistic
Rather Than An Individual Experience
Source: State of the American Workplace by the Gallup Organization
Despite All The Millions…
Highly
Engaged
Somewhat
Engaged
Actively
Disengaged
Rx
• Identify key drivers for different demographics.
• Solicit individual engagement information from each employees.
• Assist managers in soliciting precise information.
• Train and coach managers in constructive conversation skills (esp. Emotional Safety)
Looking Back
• 2 of the 8 Biggest Reasons
• 13 Selected Recommendations
Looking Forward
• Share two articles with management team.
• Discuss the sources and where to start.
• Invite them to upcoming webinar on how to individualize employee engagement.(I will notify you shortly of the date/time)
For Articles on Leadership and
Engagement
Email: [email protected] LinkedIn: www.linkedin.com/in/humannatureatwork/ Twitter: https://twitter.com/HumanNatureWork Phone: 207-571-9898
For a Complementary Strategy Session* on How to Boost
Employee Engagement or For More Information on David
Lee’s Services:
*Offer good until February 15th, 2015
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