Webinar: Cloud PMS Sneak Peek

3801 E Florida Ave. Suite 800Denver, CO 80210Sales: 866-360-8210

Cloud PMS Sneak Peek

Josh WiseVP Business Development

www.rezstream.com

| About RezStream

www.rezstream.com


• Established in 2005• Located in Denver, Colorado• 21 Employees

WHO WE ARE

• Software and Internet Services • Independent Properties Only• 100 Rooms or Less

WHAT WE DO

• Founders of RezStream Set the Tone

• Hire Passionate Professionals• Education

WHY WE DO IT

|About Me

www.rezstream.com


• Married 5 years, Together for 19• 4 Year Old Daughter• Born and Raised in Denver• Sports Enthusiast • 5 Years at RezStream• Oversee Sales, Marketing and

Support• Asked the design team to beef

up my arms in this picture• Love Helping People

TABLE OFCONTENTS

www.rezstream.com


01Why are we here

02What is

the Cloud

03Current Status

04Cloud PMS

Features

05The Future

06

FAQ

01 | Why are we here?

www.rezstream.com


RezStream is dedicated to empowering our clients with superior reservation software. We’ve made a pledge to provide the most innovative and effective solutions for your business. We do this through our knowledge, passion and experience.

WHAT WE DID HOW WE DID IT

Building a software for YOU Collected 10 years of feedback

Accessible from any device Cloud based + Responsive

Feature rich Feedback, industry, updates

Fast, reliable, redundant Database, application, cloud

Easy to use Attention to detail, alpha/beta

Constant Feedback Through tools and surveys

02 | What is the Cloud?

www.rezstream.com


The best way to describe it is to bring you back to the way things used to be. Back then, your files, photos and even your music used to be stored on a piece of hardware. This might have been a hard drive in your computer, a floppy disk or even a CD. Think of how things have changed since then. Today you might look at pictures on Facebook, access your music from iTunes or even watch a movie on Netflix. Now if that’s the case, that photo, music or even movie isn’t on your computer; it’s in the Cloud.


www.rezstream.com


Are you using the Cloud?


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Benefits of the Cloud• Cost-effective

No Servers No Additional License Minimize IT Staffing Needs

• Unlimited Storage Can’t run out of space

• Backup and Recovery Backups done automatically

for you Database resides in multiple

locations Recovery is handled by an

expert Export your data whenever

you want


www.rezstream.com


Benefits of the Cloud

• Easy Access Access your database with any

device, anywhere with the Internet!• Security

Our cloud software will be stored at a secure data center

• Speed RezStream can improve

performance, not relying on your 5-year-old computer

• Updates No need to use Help > Support >

Download RezStream Update Updates are automatically sent to

you


www.rezstream.com


POLL QUESTION # 1

03 | Current Status

www.rezstream.com


Where do we stand? 18 months into the project Currently in Alpha testing

• (3) properties Begin Beta testing in May

• Several dozen properties• Control the pace and size of Beta testing• Last a couple of months

Important steps to finalize• Online booking engine• GDS integration• Data exporting• Product documentation• Integration with Zendesk support system

04 | Cloud PMS Features

www.rezstream.com


Show Me Some Features!Admin Dashboard


www.rezstream.com


Show Me Some Features!Owner/Manager Dashboard


www.rezstream.com


Show Me Some Features!Task Management

• Schedule tasks for yourself or others• Assign a priority level• Assign a due date


www.rezstream.com

• Reservation colors by payment status

• Reservation colors by In-House status

• Select the colors you want


Enhanced Occupancy Map

Control Display Settings• Cell width and height


www.rezstream.com


Enhanced Occupancy Map

Reserve by Unit or Person• Start with the history of the guest, then

select the roomImportant information on Occupancy Map• Contact info• Historical room/invoice info

www.rezstream.com


POLL QUESTION # 2



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Tag…You’re it!

Tagging is a concept of associating a person or a reservation with certain information

• Tag People for: • Interests• Hobbies• Accepts Emails• Upgrade Interests• Etc.


www.rezstream.com


Tag...You’re it!

Tag Reservations for actions needed• Breakfast• Packages• Appointments


www.rezstream.com


Reporting

Reports are a vital part of your business. As a result we’ve made some strides in the enhancement of our reporting section.

1. We started with the general display

• No more clicking to drill down into reports in a section

• Quick search option to find what you need

• Description of the report


www.rezstream.com


Reporting

2. We adjusted the options of seeing the data• Compare your data• Email your data• Export your data• Hide columns you don’t want to see on the report


www.rezstream.com


Advanced Rate Plans

• Better usability in building rate plans• Tabbing to new fields makes setup smoother• Adjusting an existing rate down to the day allows greater flexibility in edits

• No more rates within rates

05 | The Future www.rezstream.com


The Future

Cloud PMS

Booking Engine

GDS/OTATCMS Website

The Cloud PMS will provide centralized management of your property

• Rooms, rates, taxes• Packages, POS items• Pictures, room descriptions• Deposit structure, policies• Etc.

05 | The Futurewww.rezstream.co

m


The Future

1. Open API – A software intermediary that makes it possible for application programs to interact with each other and share data.• BedandBreakfast.com• OTAs• POS Systems• Open Table• HomeAway• Accounting Software• Phone System• ANYONE

2. Yield Management – The process of making frequent adjustments in the price of a room in response to certain market factors, such as demand or competition.

05 | The Futurewww.rezstream.co

m


POLL QUESTION # 3

06 | FAQwww.rezstream.co

m


Most Common Questions

1. Can you convert my existing data?• YES. All of it, except credit

cards2. How will CC Processing work?

• Payment gateway. Allowing you to select your merchant account provider

3. When will the Cloud PMS be ready?• Internal goal: August 2014 release

4. How much is it going to cost?• Undetermined• Package of 3 (software, booking engine and support)• No upgrade/setup fee for existing customers

5. What happens when the Internet goes down?• Secondary devices on cellular networks will work• Offline mode

www.rezstream.com


Next Cloud PMS Webinar: Thursday, May 29th

• Signup at www.rezstream.com/webinars

Cloud PMS Educational Information and Updates• Signup at www.rezstream.com/blog

Phone: 866-360-8210 x1Email: [email protected]

www.rezstream.com

http://www.rezstream.com/webinars

http://www.rezstream.com/blog

Webinar: Cloud PMS Sneak Peek

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